Syntel CQA Forum Contents of Quality Plan CQA Doc 8 Quality Objectives

System Administration

Configuration Management process

Roles and responsibilities

CIs

Baseline Structure

Change Control Process

List of Quality documents (Procedures

Quality Control checkpoints and activities for the project

Activity Description and when to be carried out

Person(s) responsible

Related procedure

Mode of Control

Process and Quality Metrics Collected

Defect prevention Steps

Project Specific training needs

Initial Status of Software for maintenance projects

Customer Supplied products

List of documents expected to be generated during execution

Identify Project Risks

Risk Factors

Risk Dimensions

Quantifying Likelihood Probable Improbable Very Likely

Quantifying Impact Marginal Critical Catastrophic

Quantifying Risk

Identifying Risk Impact on Work Product quality

Software Quality Model

Risk Impact on Product quality

Develop quality strategy

Quality improvement techniques Early requirements validation Inspection Test Configuration management

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