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Do You Tweet? Social Media and Jails Large Jail Network Meeting Aurora, CO USA Sept. 22-23, 2009 Connie Clem connie@cleminfostrategies.com Slide 2 Social Media Means: Users sharing content Blog posts, comments, photos, articles, video, podcasts, etc. Networking sites Facebook (250 million) LinkedIn (45 million) Twitter (11% of Americans?) LJN (200+ ?) connie@cleminfostrategies.com2Large Jail Network September 2009 Slide 3 Worried? connie@cleminfostrategies.com3Large Jail Network September 2009 Slide 4 Use Social Media to Keep Up With: Colleagues and partners Community: leaders, voters Your staff Potential new hires and volunteers Detainees and supervisees connie@cleminfostrategies.com4Large Jail Network September 2009 Slide 5 Colleagues Why? News and information Collaboration Expertise sharing How? LinkedIn LJN / NIC Corrections Community Twitter GovLoop connie@cleminfostrategies.com5Large Jail Network September 2009 Slide 6 Community Why? Sharing achievements Sharing safety alerts Requesting input Responding to concerns Correcting misperceptions or errors Recruiting staff connie@cleminfostrategies.com6Large Jail Network September 2009 Slide 7 Community How? Agency blog Twitter Facebook YouTube Wikipedia profile Local media sites: use Google Alerts to track news media connie@cleminfostrategies.com7Large Jail Network September 2009 Slide 8 Staff Why? Connecting across sites and schedules Sharing: Intelligence Security alerts Training content Policy Social content (events, etc.) Good news connie@cleminfostrategies.com8Large Jail Network September 2009 Slide 9 Staff How? In-house solutions Private online solutions Yammer Twitter Ning connie@cleminfostrategies.com9Large Jail Network September 2009 Slide 10 New Hires & Volunteers Why? Career and work history Educational background Friends Affiliations and achievements Anything iffy? connie@cleminfostrategies.com10Large Jail Network September 2009 Slide 11 New Hires & Volunteers How? Pipl.com Search tools search.twitter.com Spokeo.com FriendFeed Direct search of Facebook, MySpace, LinkedIn... connie@cleminfostrategies.com11Large Jail Network September 2009 Slide 12 Detainees/Offenders Why? Identity Family Intelligence and supervision compliance Friends and associates Activities Travel Photos connie@cleminfostrategies.com12Large Jail Network September 2009 Slide 13 Detainees/Offenders How? Pipl.com Spokeo FriendFeed Facebook, MySpace, YouTube, Flickr, etc. connie@cleminfostrategies.com13Large Jail Network September 2009 Slide 14 What happens in Vegas stays... on YouTube, Flickr, Twitter, and Facebook - Erik Qualman connie@cleminfostrategies.com14Large Jail Network September 2009 Slide 15 Facebook.com Group page Enlist fans Multi-media sharing and dialogue connie@cleminfostrategies.com15Large Jail Network September 2009 Slide 16 ACA on Facebook connie@cleminfostrategies.com16NAJIS Conference Sept 16, 2009 Slide 17 LinkedIn.com Personal profile = Online resume Connect with colleagues Join Groups Professional interests Organizations, businesses Schools Current and former employees connie@cleminfostrategies.com17Large Jail Network September 2009 Slide 18 Tommy Norris on LinkedIn connie@cleminfostrategies.comNAJIS Conference Sept 16, 200918 Slide 19 Bexar County D.A. on LinkedIn connie@cleminfostrategies.co m 19NAJIS Conference Sept 16, 2009 Slide 20 Twitter.com Short posts News moves fast Create a personal or agency voice Follow people who share good info Re-tweet to pass along good items connie@cleminfostrategies.com20Large Jail Network September 2009 Slide 21 NACo on Twitter connie@cleminfostrategies.comLarge Jail Network September 200921 Slide 22 GovLoop.com Online community created for government agency staff Local, state, federal, and worldwide participants Many interest groups connie@cleminfostrategies.comLarge Jail Network September 200922 Slide 23 Govloop: Gov 2.0 Group connie@cleminfostrategies.comLarge Jail Network September 200923 Slide 24 How To Start? Involve all the right people. Admin, public info, IT, HR, legal Fit it to the agencys mission. Review tools, security options, and firewall issues. Plan who will do it. Consider special policy and planning issues for public info. connie@cleminfostrategies.comLarge Jail Network September 200924 Slide 25 On the Public Side Learn one tool, then expand to others. Be interesting! Be casual, but professional. Be responsive. Use and re-use your content in Tweets, blog posts, web site, Facebook, etc. connie@cleminfostrategies.comLarge Jail Network September 200925 Slide 26 Some Justice-Related Sites http://correctionalofficersafety.blogspot.com http://wijisgateway.org/ http://cops2point0.com http://www.realcostofprisons.org/blog/ LinkedIn groups NIEM, Corrections evidence-based practices, more... connie@cleminfostrategies.com26NAJIS Conference Sept 16, 2009 Slide 27 For Further Reading See collected items at http://delicious.com/ConnieInfo/SocialMediaGovernmenthttp://delicious.com/ConnieInfo/SocialMediaGovernment Use http://Technorati.com to find blogs with good value. Follow links to others. http://Technorati.com Pentagons adoption of social media - http://www.govexec.com/story_page.cfm?articleid=43421&dcn=e_gvet http://www.govexec.com/story_page.cfm?articleid=43421&dcn=e_gvet Crime tips in D.C. Can government be cool? http://blogs.govexec.com/fedblog/2009/08/can_government_be_cool.php http://blogs.govexec.com/fedblog/2009/08/can_government_be_cool.php The Wiki Way To Plan social media tools for citizen engagement. By Ellen Perlman | August 18, 2009. http://www.governing.com/column/wiki-way-planhttp://www.governing.com/column/wiki-way-plan Video on social media impact, Erik Qualman. http://socialnomics.net/2009/08/11/statistics-show-social-media-is-bigger-than- you-think/ http://socialnomics.net/2009/08/11/statistics-show-social-media-is-bigger-than- you-think/ Social media in hiring. May 20 2009, Jobvite (press release) http://www.earthtimes.org/articles/show/jobvite-social-recruitment-survey- companies,831809.shtml http://www.earthtimes.org/articles/show/jobvite-social-recruitment-survey- companies,831809.shtml Wikipedias index to social networking sites http://en.wikipedia.org/wiki/List_of_social_networking_websites http://en.wikipedia.org/wiki/List_of_social_networking_websites Chris Brogan http://www.chrisbrogan.com everything social mediahttp://www.chrisbrogan.com connie@cleminfostrategies.com27Large Jail Network September 2009 Slide 28 Thanks! Return survey & leave card to get the write-up. Find Me Online: connie@cleminfostrategies.com 303.242.6278 http://www.LinkedIn/In/ConnieClem http://Twitter.com/ConnieInfo http://cleminfostrategies.com connie@cleminfostrategies.com28Large Jail Network September 2009 Slide 29 connie@cleminfostrategies.com29Large Jail Network September 2009