Do you need your electricity supply disconnected?If so, please read our guide for the costing, processes and how to apply

ukpowernetworks.co.uk

I need my electricity supply disconnected

2 Excavating in the highway We always have to dig in the footpath or road to disconnect an underground supply. The council may charge us to close the footpath or road which can delay work.

Price on average £500 but in rare circumstances could be as high as £10,000

Time: up to three months to obtain permits (dependent on local authority)

3 Parking. Do you have a parking space we can use to get close to the power cable? If not there may be an extra charge from the local council to enable us to park.

Price from £30 to £300 per parking bay (dependent on local authority)

1 You will need to have your electricity meter removed, UK Power Networks will contact your supplier to arrange this.

4 Once the disconnection is complete, we will issue you with a Disconnection Certificate and update the national database.

15 working days

This is an approximate time that the work could take, from quote acceptance and receipt of payment. Please be aware that during periods of high workload the times indicated may vary.

This is the approximate price to disconnect your electricity supply

What next?

Please proceed to next page and fill in the application form

990

UK Power Networks standard disconnection

cost (approximately)

Probable total cost

Costs from 1 to 4 on the diagram

Price average £990 including VAT

+

=

If you are not sure about what your job might involve, please give us a call on 0800 085 5290

Who’s responsible?

Key You Us – UK Power Networks

2

There may be some additional costs. Please follow the four steps below to find out which additional costs might affect you...

Please be aware that not all these costs are payable to UK Power Networks. For example you would pay your electricity supplier (step 1) and electrician separately.

Any questions: 0800 085 5290

1. Customer details If you would like a disconnection and have gone through the stages outlined on the previous page, please complete your application here.

Name: Company name:

Address:

Postcode: Email:

Telephone: Mobile:

2. Contact details (if different from customer details) Please note: this is who we will contact with regards to your site, ie electrician.

Name: Company name:

Address:

Postcode: Email:

Telephone: Mobile:

3. Site information (where the works are to be carried out)

Name:

Address:

Postcode: Local Authority:

4. Disconnections detailsNumber of electricity meters to be disconnected:

Meter point administration number (MPAN) (found on your electricity bill):

If there are multiple MPAN’s to be disconnected , please enter details below: (continue on another page if necessary)

MPAN number Address Vacant (YES / NO) Postcode

Is your electricity supply fed by: (please tick) Undergound cables Overhead cables Don’t know

Application to disconnect an electricity supply

Remember, if you just want your meter removed then please speak with your supplier – there is no need to contact UK Power Networks.

3

Any questions: 0800 085 5290

MPAN(s) Location Meter serial number Supplier

Application to disconnect an electricity supply

continued

5. Additional information

Is the property on a private road? Yes No

How wide is the footpath outside the property?

Are there any parking bays outside the property? Yes No

If yes, please specify the type of bay, eg residents, pay and display, doctor, loading etc.

Outside the property are there?

Single yellow lines Yes No

Double yellow lines Yes No

A red route Yes No

A bus stop Yes No

If yes, please specify the shelter or stop number

Is there scaffolding works affecting the footpath outside of the property? Yes No

Are there any other works currently going on outside the property? Yes No

Is this a Construction Design and Management (CDM) F10 notifiable site? Yes No

If yes:

- Is a site induction required to gain entry?

- How long does the induction take?

- What information do UK Power Networks need to supply?

Is the site contaminated? Yes No

If yes:

- Where is the contamination?

- What type of contamination is it?

- If Asbestos is present, is it air-born?

6. Tell us about your project

4

continues overleaf

Any questions: 0800 085 5290

5

Application to disconnect an electricity supply

continued

Draw a plan of your property: This can be a print from an online map or hand drawn.

Example plan of a propertyDraw a plan of your property:

Draw where your property is:

Belmont Road

Holla

nd W

ay

Shire Crescent

New Site

7. Drawing and mapsPlease send or draw (right) a plan of your property. To enable us to accurately quote your work we need a clear plan showing where your meter is located.

It would also help us if you could identify your site boundary and let us know of any hazards or obstructions at site.

Please send us a map or draw (right) where your property is. Please show your site boundary, two road names which surround the property and let us know of any hazards or obstructions at site.

Any questions: 0800 085 5290

What next?

Explaining the process

Standard disconnection

5 daysComplex

disconnection 25-35 days

Within 90 days of receiving your quote

5 days

5 days

6

ukpowernetworks.co.uk

Sending your applicationPrint and scan this form then email it to: disconnections@ukpowernetworks.co.uk

Print the form and post it to: Disconnections Department, UK Power Networks, Metropolitan House, Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

Any questions: 0800 085 5290

7

6

5

4

3

2

Starting the processContact UK Power Networks either by calling us on 0800 085 5290 to request a disconnection of supply or visit our website www.ukpowernetworks.co.uk to download an application form.Please note that meter removals only are still dealt with by your supplier.

Complete the application form and send it to us at Disconnections@ukpowernetworks.co.uk or post it toDisconnectionsUK Power Networks Offices2nd Floor Metropolitan House, Darkes Lane, Potters Bar, Herts, EN6 1AG

QuotationAfter we have received your application, your dedicated coordinator will provide you with a formal quotation* that will be valid for 90 days, after which time your quote will expire.

*subject to site survey.

PaymentOnce you have received the quote and are happy to proceed with the disconnection, you can agree to the works by making payment in full to UK Power Networks. Details of how to make payment can be found on your quotation.

Notifying your supplierWe will notify your supplier on your behalf and give statutory notice to allow removal of their equipment.

Scheduling worksYour co-ordinator will try and schedule the works to meet your desired dates. This is not always possible as the local authority has to agree to our requested dates, co-ordinating any potential conflicts with other planned utility works.

Works on siteIt is your responsibility to ensure that there are no obstacles that may delay works from being carried out on the agreed date. For example, your supplier should have removed the meter prior to works starting, the disconnection area should be clear from stored items or scaffolding.Either you or a nominated site contact must be available on the day to ensure we have access to our equipment inside the property.

1

I need the electricity

supply cable

and head completely re

moved fro

m

my property

3 Excavating in the Highway

We always have to dig in the

footpath or road to connect a

new

underground supply. The council m

ay

charge us to clo

se the footpath or

road which can delay work.

Price

on average £500 but in rare

circumsta

nces could be as high

as £10,000

Tim

e: up to 3 months to obtain

permits (dependent on council)

4 Parking. Do you have a parking

space we can use to get close

to the power cable? If

not there

may be an extra charge from the

local council t

o enable us to park.

Price

from £30 - £

300 per parking

bay (dependent on council)

1 You will need to have your

electricity

meter removed. Th

is

can be organised by contacting your

energy supplier, who will a

lso send us

a D0132 disconnectio

n request.

Price

£0

2 Complete and submit t

he

Disconnectio

ns application

form and send to UK Power

Networks, address b

elow.

Price

£0

5 Once the disconnectio

n is complete,

we will issue you with a Disco

nnection

Certificate and update the national

database.

Price

£0

15 working days

Is our ta

rget time to complete the

disconnectio

n once payment has

been received. (This a

pplies to

straight-fo

rward disconnectio

ns.)

Price

start fr

om

around £1,000*

This cost is

an approximate price.

Follow the steps below to find out

any requirements and additio

nal

charges that m

ay affect you.

What next?

Once you have made yourself

aware of the potential co

sts

involved, please proceed by

applying for a disconnectio

n on

the next page.

1,000

1,000

0

UK Power Networks standard cost f

rom

Costs from 1 to 5 on the diagram

Probable total cost

+

Disconnectio

ns Application Form

If you would like

a disconnectio

n and have gone through the stages outlin

ed on the previous page please complete your

application here. Please fill o

ut one application per property.

Continued on next page

Application to install a new electri

city supply

continued

Is your su

pply fed by: (

please tick)

Undergound cables

Overground cables

Don’t know

Is your su

pply fed by:

1 Phase

3 Phase

Street W

ork Information (additional in

formation)

How wide is the footpath

outside the property?

Are there any parkin

g bays outsid

e the property?

Yes

No

If YES,

please specify the type of bay,

e.g. Residents, Pay &

Display, Doctor, Lo

ading etc.

Are there any single yellow lines outsid

e the property?

Yes

No

Are there any double yellow lines outsid

e the property?

Yes

No

Is the property

on a red route?

Yes

No

Is there a

bus stop outsid

e the property?

Yes

No

If YES,

please specify the shelter or st

op number

Is there sca

ffolding works affe

cting the footpath

outside of th

e property?

Yes

No

Are there any other works

currently going on outsid

e the property?

Yes

No

Further Comments

(please provide any additional in

formation that may be relevant to

your application and the works re

quired)

Print and scan this f

orm then email it to:

smallservices@

ukpowernetworks.co.uk

Print the form and post i

t to:

Small Services D

epartment,

UK Power Networks, Metropolita

n House,

Darkes La

ne, Potters Bar, H

ertfordshire EN

6 1AG

or Fax it t

o:

08701 964133

If you are not su

re about what

your job might entail

please give

our Disconnectio

ns Team a c

all on

TBC XXXXXXX XXXXXXX and we’ll

be happy to help you.

Customer Details If you would lik

e a disconnectio

n and have gone through the stages outlin

ed on the previous page please

complete your application here. Please fill o

ut one application per property.

Name:

Company name:

Address:

Postcode:

Email:

Telephone:

Mobile:

Site Contact D

etails (if d

ifferent fro

m Customer Details)

Name:

Company name:

Address:

Postcode:

Email:

Telephone:

Mobile:

Site Information (where the works are to be carrie

d out)

Name:

Address:

Postcode:

Local Authority:

Disconnectio

ns Details

Number of properties to

be disconnected:

MPAN number: (found on yo

ur electricity

bill):

If there are multip

le MPAN numbers to be disco

nnected , please enter details b

elow: (continue on another page if n

ecessary)

Please be aware that not all the above costs are payable to UK Power Networks.

For example you would pay your electricity supplier and electric

ian separately.

Please proceed to next page to make an application.

*Please note all our prices are exclu

sive of VAT.

Submitting your applica

tion

MPAN number

Address

Vacant (YES / NO)

Postcode

Responsibility

Anticipated total time: 4 – 6 weeks (for simple works)

You and

us

You

Us

You

Us

Us

You and

us

Please be aware that during periods of high workload the times indicated may vary.

Anticipated time to complete

UK Power Networks (Operations) Limited Registered office: Newington House, 237 Southwark Bridge Road, London SE1 6NP Registered number: 3870728 registered in England and Wales

V3Apr2014