Do you have a complaint from Bank - Karmayogkarmayog.org/ngo/RREWA/upload/67/Do you have a complaint... · Web viewDo you have a complaint from Bank ? >> Complaints? Do you experience

Pensioners

Do you have a complaint from Bank ?>> Complaints?Do you experience difficulties in your banking transactions? Do you have any complaints about any of the

services offered by your bank? Here is how you should go about.

1.Bring the problem to the notice of the counter staff and the officer in-charge. 2.If not satisfied seek a meeting with Branch Manager. 3.Write to the Branch Manager for clarification/redressal. 4.If not satisfied write to the Controlling Office. 5.If you still feel aggrieved write to the Nodal Officer for complaints of the concerned bank. 6.If the Nodal Officer cannot redress your complaints and you still feel aggrieved approach Banking Ombudsman for a satisfactory resolution of the matter.

Details of Nodal Officers

Sr.No. Bank Name Office Contact Details Department

1 Vijaya Bank Head Office

Name : Shri V Mohandas Shetty

Position : General Manager

Address : 41/2, M G Road

Bangalore - 560001

Tel. No.:

Fax No.:

Email1:[email protected]

Email2:

Inspection

2 Regd. & Admn. Office

Name : Shri P R Pradeep

Position : Deputy Vice-President

Address : Indian Express Building, 2nd Floor

Kochi - 682017

Tel. No.:

Fax No.:


Email2:

3 City Union Bank Ltd.

Central Office Name : Shri T S Ramanujam

Position : Deputy General Manager

Address : 149, T S R (Big) Street

Kumbakonam - 612001

Tel. No.:

Fax No.:

Email1:-

Email2:

4 Centurion Bank of Punjab Limited -

Name : Arun Kumar Mohanty

Position : Head- Compliance & Principal Code Compliance Offic

Address : Modern Centre, `C' Wing, Ground

Sane Guruji Marg, Mahalaxmi

Mumbai - 400 011

Tel. No.:022-67540605

Fax No.:022- 6754 0033


Email2:

5 Indian Overseas Bank Central Office

Name : Smt. Asoka Chatterjee


Address : 763, Anna Salai

Chennai - 600002

Tel. No.:044-28520919

Fax No.:


Email2:

Customer Service Dept.

6 Andhra Bank Head Office

Name : Shri Mathew Joseph

Position : Asst. General Manager

Address : 5-9-11, Dr. Pattabhi Bhawan

Hyderabad - 500004

Tel. No.:0

Fax No.:0


Email2:

Customer Service Department

7 Bank of Baroda Head Office Name : Shri M B Samant


Oprns., Sers. & Corporate A/cs

Address : Suraj Plaza – I, 6th FloorMaganwadi, Sayajiganj

Baroda - 390005

Tel. No.:0

Fax No.:0


Email2:

8 Canara Bank Head Office

Name : Shri Denis Rodrigues


Address : 4th & 5th Floor

Bangalore - 560002

Tel. No.:0

Fax No.:0


Email2:

Planning and Development Wing

9 Corporation Bank Head Office

Name : Shri B R Bhat


Address : Mangaladevi Temple Road

Mangalore - 575 001

Tel. No.:0824-2424575

Fax No.:0824-2448834


Email2:

Customer Service & Grievances

10 Coastal Local Area Bank Ltd.

Corporate Office Name : Shri N Sambasiva Rao


Address : D.No: 59-14-2A,Santhi PlazaRing Road, Gayatri Nagar

Vijayawada - 520008

Tel. No.:

Fax No.:

HRD


Email2:

11 The Bank of Rajasthan Limited Central Office

Name : Shri Ganpat Rai Singhvi


Address : C-3, Sardar Patel MargC Scheme,

Jaipur - 302001

Tel. No.:

Fax No.:


Email2:

BORC Department

12 The Dhanalakshmi Bank Limited. Central Office

Name : Shri P S Ravikumar


Address :

Thrissur - 680001

Tel. No.:

Fax No.:


Email2:

Inspection Department

13 The Federal Bank Ltd. Corporate Office

Name : Shri Abraham Mathew

Position : Deputy General Manager (Plng. &

Address : P B No.103Federal Towers

Aluva - 683101

Tel. No.:

Fax No.:


Email2:

Planning & Development

14 IndusInd Bank Limited

- Name : Ms. Satya Jagannathan

Position : Assistant Vice President

Address : 701, Solitaire Corporate Park167 Guru Hargovindji, Andheri (E)

Mumbai - 400093

Tel. No.:

Fax No.:


Email2:

15 ICICI Bank Limited -

Name : Mr. Harshil Mehta

Position : Deputy General Manager & Head -

Address : ICICI Bank Towers, Bandra Kurla

Mumbai - 400051

Tel. No.:022-26538027

Fax No.:


Email2:

Customer Service & Quality Group

16 Karnataka Bank Ltd. Head Office

Name : Shri P R S Holla


Address : P B No 599Mahaveera Circle, Kankanady

Mangalore - 575002

Tel. No.:

Fax No.:


Email2:

Planning & Development Dept.

17 The Lakshmi Vilas Bank Ltd.

- Name : Shri Y V Seshatalpa Sai

Position : Assistant General Manager

Address : Regd. & Admn. OfficeSalem Road, Kathaparai

Planning & Development Dept.

Karur - 639006

Tel. No.:

Fax No.:


Email2:

18 State Bank of Travancore Head Office

Name : Shri R. Vasudevan


Address : Kempegowda Road

BANGALORE - 560 009

Tel. No.:

Fax No.:

Email1:

Email2:

(Operations)

19 The Nainital Bank Ltd. Head Office

Name : Shri Mukul Pande

Position : Chief Manager

Address : Naini Bank House7 Oaks, Mallital

Nainital - 263001

Tel. No.:

Fax No.:


Email2:

20 The Ratnakar Bank Ltd.

Administrative Office Name : Shri V T Dharmatti

Position : In-charge

Address : Mahaveer’,Shri Shahu Market Yard

Kolhapur - 416005

Tel. No.:

Fax No.:


Inspection, Audit & Vigilance

Email2:

21 Head Office

Name : Mrs. L R Satralkar

Position : Asst.General Manager

Address : Rajwada Chowk

Sangli - 416416

Tel. No.:

Fax No.:


Email2:

Law

22 Central Bank of India -

Name : Dr. Ram Sangapure


Address : NCL Building, 5th Floor, Plot No. 6,

Bandra Kurla Complex, Bandra (East)

Mumbai - 400051

Tel. No.:

Fax No.:


Email2:

Operations

23 Tamilnad Mercantile Bank Ltd. -

Name : Shri P Annamalaisamy

Position : General Manager General Manager (Inspection & Vigi

Address : 167, II Floor, Victoria StreetOpp. Lane to Head Post Office

Thoothukudi - 628001

Tel. No.:

Fax No.:


Email2:

Inspection Department

24 Dena Bank - Name : Shri Tilak Raj Chawla


System Mgmt, Govt. Business, Resource Mobilisation

Address : Dena Corporate Centre, C-10, G Block, 6th FloorBandra Kurla Complex, Bandra (East)

Mumbai - 400051

Tel. No.:26545604

Fax No.:26545603


Email2:

25 Bank of Bahrain & Kuwait BSC -

Name : Ms. Nazneen Mithuji

Position : -

Address : Jolly Maker Chambers II, Ground

225, Nariman Point

Mumbai - 400 021

Tel. No.:

Fax No.:

Email1:


26 BNP PARIBAS -

Name : Shri Kasi Krishna

Position : Head – Ethics & Compliance

Address : 62, French Bank Building

Mumbai - 400001

Tel. No.:

Fax No.:


Email2:

27 The Bank of Tokyo-Mitsubishi, Ltd.

- Name : Shri R K Sharma


Address : Jeevan Vihar Building3-Parliament Street

New Delhi - 110001

Tel. No.:

Fax No.:


Email2:

28 Societe Generale -

Name : Ms. Arnavaz Hoshang Malesra

Position : Vice President

Address : Maker Chambers IV, 13th FloorP O Box 11635, Nariman Point

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

Internal Audit & Compliance

29 The Jammu & Kashmir Bank Ltd. Corporate Office

Name : Mohammad


Address : M A Road

Srinagar - 190001

Tel. No.:

Fax No.:


Email2:

Customer Care Division

30 Punjab & Sind Bank -

Name : Shri J B S Bedi


Address : 2239, Gurudwara Road

New Delhi - 110005

Tel. No.:

Fax No.:


Email2:

31 Punjab National Bank -

Name : Shri B C Nigam


Address : IInd Floor, Rajendra BhawanRajendra Place

New Delhi - 110008

Tel. No.:

Fax No.:


Email2:

Inspection Control Division

32 AXIS Bank Ltd. Central Office

Name : Shri Pradeepto Bhattacharyya

Position : Senior Vice President (Operations)

Address : 6th Floor, Maker Towers ‘E’

Mumbai - 400005

Tel. No.:

Fax No.:


Email2:

Operations Department

33 SBI Commercial and International Bank Ltd. -

Name : Shri Kshireswar Dube

Position : -

Address : Maker Chambers III

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

34 State Bank of India Corporate Centre Name : Shri Sangeet Shukla

Position : Chief General Manager (PB)

Address : 4th Floor, State Bank BhawanMadame Cama Road

Customer Service Division

Mumbai - 400021

Tel. No.:022-22029451/56

Fax No.:022-22885369


Email2:

35 State Bank of Patiala Head Office

Name : Shri J R Devgan

Position : General Manager (Operations)

Address :

Patiala - 147001

Tel. No.:

Fax No.:



36 Barclays Bank Plc Mumbai Branch

Name : Shri Charan Rawat

Position : Associate Director

Address : 21/23, Maker Chambers VI

Mumbai - 400021

Tel. No.:

Fax No.:

Email1:

Email2:

37 Citibank N.A. Head Office Name : Shri K Santhanam


Address : Citibank Centre, 5th FloorBandra Kurla Complex, Bandra (E)

Mumbai - 400051

Tel. No.:

Fax No.:


Regulatory & Compliance Unit

Email2:

38 State Bank of Saurashtra Head Office

Name : Shri Mahesh Pande

Position : Chief Manager (P& SB)

Address : Neelam Baug Chowk

Bhavnagar - 364001

Tel. No.:

Fax No.:

Email1:-

Email2:

39 Yes Bank Limited -

Name : Shri R K Sharma


Address : Jeevan Vihar Building

New Delhi - 110001

Tel. No.:

Fax No.:


Email2:

40 J P Morgan Chase Bank, National Association -

Name : Shri Sumit Dasgupta

Position : Vice President – Head of Compliance & Secretarial

Address : Mafatlal Centre, 9th Floor

Mumbai - 400021

Tel. No.:

Fax No.:

Email1:

Email2:

41 The Karad Urban Co-op. Bank Ltd.

- Name : Shri Sudhir Atmaram Kher

Position : Head of Department –

Address : 15/1 Sai Chaitanyna

Karad -

Tel. No.:

Fax No.:


Email2:

42 Krung Thai Bank Public Company Limited -

Name : Shri Shakat Faizi

Position : Manager – Operations

Address : 62, Maker Chamber VI

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

43 Mizuho Corporate Bank Ltd. Mumbai Branch

Name : Shri Satish Sawnani & Shri Dinesh

Position : Sr. Vice Presidents

Address : Maker Chambers III, 1st FloorJamnalal Bajaj Road

Mumbai - 400021

Tel. No.:

Fax No.:



44 Punjab & Maharashtra Co-op. Bank Ltd.

Central Office Name : -

Position : Managing Director

Address : Unit No.1, S Pratap Singh Industrial EstateL B S Marg, Bhandup (W)

Mumbai - 400078

Tel. No.:

Fax No.:


Email2:

45 Sonali Bank -

Name : Md. Sirajul Islam


Address : “Apeejay House”

Kolkata - 700016

Tel. No.:

Fax No.:


Email2:

46 Abhyudaya Co-op. Bank Ltd. -

Name : Mrs. Jyoti S Bolar

Position : Manager

Address : K K Tower, 63, G D Ambekar Marg

Mumbai - 400012

Tel. No.:

Fax No.:


Email2:

Secretarial Department.

47 Apna Sahakari Bank Ltd. -

Name : Shri H H Shinde


Address : Apna Bank BhavanDr. S S Rao Road, Parel

Mumbai - 400012

Tel. No.:

Fax No.:


Email2:

48 The Greater Bombay Co-op. Bank Ltd. -

Name : Shri M D Pai

Position : Asst. General Manager (Audit &

Address : Baldota Bhavan, 3rd Floor117, M K Road, Churchgate

Mumbai - 400020

Tel. No.:

Fax No.:


Email2:

49 Industrial Development Bank of India (IDBI) -

Name : Ms Kiran Balwani

Position : Head of Phone Banking & Complaint Management Cell

Address : Central Road, Elemacch Building,

Rd.No.7, Street No.15, MIDC, Andheri (E)

Mumbai - 400 093

Tel. No.:

Fax No.:


Email2:

Central Processing Unit

50 Janata Sahakari Bank Ltd. -

Name : Shri Sadanand G Bhagwat

Position : Head – Customer Care

Address : Bharat Bhavan, 1360, Shukrawar

Thorale Bajirao Road

Pune - 411002

Tel. No.:

Fax No.:


Email2:

51 Allahabad Bank Head Office Name : Dr. Bikash Ghosh


FA & PD

Address : 2, Netaji Subhas Road

Kolkata - 700001

Tel. No.:

Fax No.:


Email2:

52 Standard Chartered Bank -

Name : Shri CDK Sai Narain

Position : Head Service

Address : 19, Rajaji Salai

Chennai - 600001

Tel. No.:

Fax No.:


Email2:

Complaint Management Unit

53 Bank of India Head Office

Name : Shri S Hariharan


Address : Star House, C-5, ‘G’ Block, 1st

Bandra-Kurla Complex, Bandra (East)

Mumbai - 400051

Tel. No.:

Fax No.:


Email2:

-

54 Bank of Maharashtra

Central Office Name : Shri V V Karandikar


Address : ‘Lokmangal’1501, Shivaji Nagar

Pune - 411005

Planning

Tel. No.:

Fax No.:


Email2:

55 Janalaxmi Co-op Bank Ltd. Head Office

Name : Shri Bhushan T Ranade

Position : -

Address : ‘Samruddhi’ Gadkari Chowk

Nashik - 422001

Tel. No.:

Fax No.:


Email2:

56 Nutan Nagarik Sahakari Bank Ltd.

Central (Administrative) Office

Name : Shri Rakesh B Patel

Position : -

Address : Opp. Samarteshwar MahadevNear Law Garden, Ellisbridge

Ahmedabad - 380006

Tel. No.:

Fax No.:

Email1:-

Email2:

57 Indian Bank Head Office

Name : Shri V Srinivasan

Position : General Manager (IMC)

Address :

Chennai - 600001

Tel. No.:

Fax No.:


Email2:

58 Oriental Bank of Commerce Head Office

Name : Shri R K Dargan


Address : Harsha Bhawan, E-BlockConnaught Place

New Delhi - 110001

Tel. No.:

Fax No.:


Email2:

P&D

59 Syndicate Bank Corporate Office

Name : Shri B Palakshappa,


Address : 1st Floor, Syndicate Bank Building2nd Cross, Gandhinagar,

Bangalore - 560009

Tel. No.:

Fax No.:


Email2:

Planning, Development and Marketing

Department

60 UCO Bank Head Office

Name : Shri C R Ghosh


Address : 10, BTM Sarani

Kolkata - 700001

Tel. No.:

Fax No.:


Email2:

P&D, RM and IT,

61 Union Bank of India Central Office Name : Shri B L Javeri


Address : 239, Vidhan Bhawan Marg

Mumbai - 400021

Planning & Support Services Department

Tel. No.:

Fax No.:


Email2:

62 United Bank of India Head Office

Name : Shri Mrinal Baishya

Position : General Manager (Systems &

Address : 11, Hemanta Basu Sarani

Kolkata - 700001

Tel. No.:

Fax No.:


Email2:

63 State Bank of Bikaner & Jaipur Head Office

Name : Shri P Ramkumar

Position : General Manager - Operations

Address : Tilak MargPost Box No.154

Jaipur - 302005

Tel. No.:

Fax No.:

Email1:-

Email2:

64 State Bank of Hyderabad Head Office

Name : Shri K S Chandrashekharan


Address : Gunfoundry

500005 -

Tel. No.:

Fax No.:


Email2:

65 State Bank of Indore Head Office

Name : Smt. Annie Pawar

Position : General Manager - Operations

Address : 5, Yeshwant Niwas Road

Indore - 452003

Tel. No.:

Fax No.:


Email2:

66 State Bank of Mysore -

Name : Shri G V Subbanna


Address : 6th Floor, K.G. Road,

Bangalore - 560009

Tel. No.:

Fax No.:


Email2:

P&S Banking Department

67 Development Credit Bank Ltd. -

Name : Shri Aslam Merchant

Position : Vice-President

Address : 301, Trade PlazaVeer Savarkar Marg, Prabhadevi

Mumbai - 400025

Tel. No.:

Fax No.:


Email2:

Customer Care

68 ABN AMRO Bank N.V.

- Name : Shri A Dhananjaya


Address : 31/32, 3rd Floor, Sakhar Bhavan

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

69 The Bank of Nova Scotia -

Name : Shri S Sathappan

Position : Asst.General Manager, Administration – India

Address : 82 C, Mittal Tower, 8th Floor

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

70 ING Vysya Bank Ltd. -

Name : Shri Soundarrajan & Shri Dasarathy

Position : -

Address : No.69, Roopena Agrahara

Bangalore - 560068

Tel. No.:

Fax No.:


Email2:

Customer Care Unit

71 The South Indian Bank Ltd.

Head Office Name : Shri Roy Alex


Address : SIB HouseMission Quarters

Trissur - 680001

Tel. No.:

Fax No.:

Planning & Development Bank


Email2:

72 Calyon Bank -

Name : Shri Neelesh Sarda


Address : Hoechst House 11th,12th & 14th

Mumbai - 400021

Tel. No.:

Fax No.:


Email2:

Compliance Head – India

73 The Jalgaon Peoples Co-op. Bank Ltd. -

Name : Shri Vinod Mahipat Zambre

Position : Asstt. General Manager

Address : 152, Polan Peth, Dana Bazar

Jalgaon - 425001

Tel. No.:

Fax No.:


Email2:

Legal & Recovery and Information

74 Rupee Co-op. Bank Ltd. -

Name : Shri V B Sahastrabudhe

Position : Dy.General Manager

Address : 2062, Sadashiv PethVijayanagar Colony

Pune - 411030

Tel. No.:

Fax No.:


Email2:

75 The Zoroastrian Co-operative Bank Limited

- Name : Shri N G Paghdiwalla

Position : Senior Manager

Address : Nirlon House, 5th FloorDr.Annie Besant Road, Worli

Mumbai - 400030

Tel. No.:

Fax No.:


Email2:

76 The Bharat Co-op. Bank (Mumbai) Ltd. Central Office

Name : Shri Anilkumar R Amin

Position : Dy. General Manager

Address : “Marutagiri” Plot No.13/9A, Sonawala RoadGoregaon (East)

Mumbai - 400063

Tel. No.:

Fax No.:


Email2:

77 Shri Arihant Co-op. Bank Limited. -

Name : Shri K D Khona

Position : -

Address : “C” Anant Siddhi107, L B S Marg, Bhandup (West)

Mumbai - 400078

Tel. No.:

Fax No.:


Email2:

78 National Housing Bank

- Name : Shri R V Verma

Position : Executive Director

Address : Core 5-A, 5th Floor, India Habitat

New Delhi - 110003

Tel. No.:

Fax No.:


Email2:

English - Against bank - Addresses of Banking Ombudsmen

Address and Area of Operation of Banking Ombudsman

Centre Contact details of the Office of Banking Ombudsman

Ahmedabad Shri Arnab RoyC/o Reserve Bank of IndiaLa Gajjar Chambers,

Ahmedabad-380 009Tel.No.079- 26582357, 079-26586718Fax No.079-26583325

Bangalore Shri. K.R.AnandaC/o Reserve Bank of India10/3/8, Nrupathunga RoadBangalore-560 001Tel.No.080-22210771, 080-22275629Fax No.080-22244047

Bhopal Shri B.P.KanungoC/o Reserve Bank of IndiaHoshangabad Road,Post Box No.32,Bhopal-462 011Tel.No.0755-2573772, 0755-2573776Fax No.0755-2573779

Bhubaneswar Shri P.K.JenaC/o Reserve Bank of IndiaPt. Jawaharlal Nehru MargBhubaneswar-751 001

Tel.No.0674-2396207, 0674-2396008Fax No.0674-2393906

Chandigarh Smt. Balbir KaurC/o Reserve Bank of IndiaNew Office BuildingSector-17, Central VistaChandigarh-160 017Tel.No.0172-2721109, 0172-2721011Fax No.0172-2721880

Chennai Smt Harmesh KhannaC/o Reserve Bank of India,

Chennai 600 001Tel No.044-25399170, 044-25395964Fax No.044-25395488

Guwahati Shri K.R.DasC/o Reserve Bank of India

Guwahati-781 001Tel.No.0361-2542556, 0361-2540445Fax No.0361-2540445

Hyderabad Dr. (Smt.) Deepali Pant JoshiC/o Reserve Bank of India6-1-56, Secretariat Road

Hyderabad-500 004Tel.No.040-23210013, 040-23243970Fax No.040-23210014

Jaipur Shri P VijaykumarC/o Reserve Bank of India,Ram Bagh Circle,Tonk Road, Post Box No.12,Jaipur-302 004Tel.No.0141-2570357/0141-2570392Fax No.0141-2562220

Kanpur Shri B.K.BhoiC/o Reserve Bank of India

M.G. Road, Post Box No.82Kanpur-208 001Tel.No.0512-2361191/0512-2310593Fax No.0512-2362553

Kolkata Shri C.V.GeorgeC/o Reserve Bank of India15, Nethaji Subhas RoadKolkata-700 001Tel.No.033-22306222/033-22305580Fax No.033-22305899

Mumbai Smt. Rashmi FauzdarC/o Reserve Bank of India Garment House,

Dr. Annie Besant Road,Worli, Mumbai-400 018Tel.No.022-24924607/022-24960893Fax No.022-24960912

New Delhi Shri H KulshreshthaBanking OmbudsmanReserve Bank of India Building2nd Floor, 6, Sansad margNew Delhi - 110001Tel No. 011-23725219/23710882/23725445Fax No. 011-23725218

Patna Shri C C MitraC/o Reserve Bank of India,South Gandhi Maidan,

Tel.No.0612-2322569/2323734Fax No.0612-2320407

Trivandrum Smt. Suma VarmaC/o Reserve Bank of IndiaBakery JunctionThiruvananthapuram-695 033Tel.No.0471-2332723/0471-2329676Fax No.0471-2321625

Documents

Do you have a complaint from Bank - Karmayogkarmayog.org/ngo/RREWA/upload/67/Do you have a complaint... · Web viewDo you have a complaint from Bank ? >> Complaints? Do you experience