DMCI - Buyer's Guide

8/10/2019 DMCI - Buyer's Guide

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Days 1 to 7 from Reservation Date

Upon reservation of your chosen unit, a welcome letter shall be given to thank you for

choosing DMCI Homes and remind you that all documentary requirements and payments

must be completed within thirty (30) days. Otherwise, your reservation will be forfeited

and cancelled. To complete the reservation transaction of your unit, you must submit the

following documents to your sales agent to facilitate the documentation process:

Signed Reservation Agreement and Reservation Fee Receipt

Signed Client Registration Form

Signed Computation Sheet

Either a photocopy of your Tax Identification No. (TIN) or BIR Form 1904

Photocopy of passport/any valid Government issued ID/s with signature

Notarized Special Power of Attorney (SPA), for local accounts and consularized SPA

for international accounts (if applicable)

Deed of Undertaking for international accounts (if applicable)

Proof of Billing Address (must be the latest billing statement)

Once all your requirements have been submitted, your sales agent shall endorse your

documents and all other necessary requirements to the Documents and Inventory Control

Department for the preparation of the Deed of Absolute Sale (DOAS).

CASH PAYMENT TERM

DOCUMENTARY REQUIREMENTS AND

PROCEDURES

Days 8 to 15

Once your documents have been properly

endorsed, it will usually take one (1) to

three (3) working days to prepare your

DOAS. While your DOAS is being drafted,

we will send you a copy of the Reservation

Agreement.

Days 16 to 30

At this time your DOAS will be released

to you. You shall be g iven fifteen (15) days

to review the DOAS. Should the documents

be in order, you will need to sign the DOAS

and return this to your Sales Agent.

RELEASE OF DOASPhotocopy of DOASAfter one (1) to two (2) days upon request

Notarized DOASOne (1) year from the date of full payment

along with the transferred title and tax

declarations in your name.

Upon clearance of the full payment, you

will be issued a Clearance for Turnover.

You will then be endorsed to our Turnover

Department so that you can inspect your

unit.

Days 1 to 7 from Reservation

Date

Upon reservation of your chosen unit, a

welcome letter shall be g iven to thank you

for choosing DMCI Homes and remind you

that all documentary requirements andpayments must be completed within thirty

(30) days. Otherwise, your reservation will

be forfeited and cancelled. To complete

the reservation transaction of your unit,

you must submit the following documents

to your sales agent to facilitate the

documentation process:

Signed Reservation Agreement and

Reservation Fee Receipt

Signed Client Registration Form

Signed Computation Sheet

Either a photocopy of your Tax

Identification No. (TIN) or BIR Form

1904

Photocopy of any valid Governmentissued ID/s with signature

Notarized Special Power of Attorney

(SPA), for local accounts and

consularized SPA for international

accounts (if applicable)

Deed of Undertaking for international

accounts (if applicable)

Proof of Billing Address (must be the

latest billing statement)

Once all your requirements have been

submitted, your Sales Agent shall endorse

your documents and all other necessary

requirements to the Documents and

Inventory Control Department for the

preparation of the Contract to Sell (CTS).

Days 8 to 15

Once your documents have been

properly endorsed, it will usually take one

(1) to three (3) working days to prepare

your CTS. While your CTS is being drafted,

we will send you a copy of the Reservation

Agreement.

Days 16 to 30At this time your CTS will be released to

you. You shall be given fifteen (15) days to

do the following:

1. Review and evaluate the terms and

conditions in the Contract to Sell

(CTS)

2. Prepare the required number of

Post-Dated Checks (PDCs) covering

your down payment:

If unit is still under construction,

PDCs should cover the entire down

payment period

If unit is ready for occupancy (RFO),minimum of 24 PDCs

If terms of payment is cash upon

turnover (RFO or NON-RFO),


payment period and balance

If payment is through bank financing,


payment period

If payment period is under 10 years in-

house financing, PDCs should cover

the entire down payment and the

first 5 years monthly amortization.

Should the documents be in order, you

will need to sign your CTS and return this

to your Sales Agent.

IN-HOUSE FINANCINGPAYMENT TERM


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For direct bank financing, a duly accomplished loan application form with the following

pre-approval requirements must be submitted to your preferred accredited bank or DMCI

Homes Bank Financing Helpdesk four (4) months before the first monthly amortization forprocessing of your bank loan approval:

BANK FINANCINGPAYMENT TERM

1. If Employed within the Philippines

Certificate of Employment (COE)

stating annual salary and position

Latest Income Tax Return (ITR)

Pay Slips (past 2 months)

Proof of Billing Address (must be

the latest billing statement)

Bank Statements

2. If Overseas Filipino Worker (OFW)

POEA Authenticated Contract

(seaman)

COE Authenticated by Philippine

Consulate (direct hired)

3. If Self-Employed

Business Name (DTI) or SEC

Registration

Articles of Incorporation and

By-laws with SEC Registration

Certificates

List of Trade References (At least

3 names and contact numbers of

major suppliers and/or customers)

Audited Financial Statements for

the past two (2) years

Bank Statements for the past six

(6) months

Proof of Billing Address (must be

the latest billing statement)

4. If Practicing Doctor

Clinic address/es and schedule


(6) months

5. If income is from Rental of

Properties

List of tenants and rental amount

Complete address/es of properties

being rented


(6) months

When approved by your bank, you will

be issued a Letter of Guaranty (LOG)which must be submitted to the Financing

Department.

Notarized CTSThirty (30) days from the date of closing the sale with complete documents.

Upon clearing of the required down payment, you will be issued a Clearance for Turnover.

You will then be endorsed to our Turnover Department so that you can inspect your unit.

Release of your loan proceeds normally

takes five (5) to seven (7) working days from

receipt of conformed LOG, settlement and

submission of the following post-approval

requirements.

1. Conformed Letter of Guaranty (LOG)

and Deed of Undertaking (DOU)

2. Signed Loan Documents

Deed of Assignment

Promissory Note

Real Estate Mortgage

Special Power of Attorney

Note: Signed & settled to the bank prior

release of Bank Guaranty (bank process)

3. Other requirements

Post-dated checks or Auto-Debit

Agreement

Mortgage Redemption Insurance

(MRI)

Insurance of the property to be

financed

For Condominiums (Fire/

Earthquake insurance

endorsement), policy and

photocopy of the official receipt

can be obtained from the

Property Management office of

your project

For completed House and Lot,

insurance should be obtainedfrom a reputable and accredited

insurance company



4. Payment of bank charges, which include

Documentary Stamp Tax, Notarial and

Mortgage Fees



5. Developer Requirements

Post-dated check (PDCs) covering

the required down payment

amount based on the restructured

computation sheet (if applicable)

Full settlement of unpaid down

payment

Full settlement of closing fees

Signed Contract to Sell (CTS)

and conformed restructuredcomputation

Note: Signed & settled to DMCI Homes prior

to loan released. (DMCI Homes process)

Upon clearing of the required down

payment and bank loan release, you will

be issued a Clearance for Turnover. You

will then be endorsed to our Turnover

Department so that you can inspect your

unit.

To request for change of payment terms for the balance from in-house financing to

bank financing, same procedure shall be followed. However, upon submission of Letter of

Guaranty (LOG) to Financing Department, it will be endorsed to the Credit & Collection

Department for the issuance of latest statement of account & to the Remedial Department

for facilitation of your restructured computation sheet, which normally takes ten (10)

working days to release from the date of receipt. The restructured computation sheet

requires your conformity within five (5) days from the date of issuance. All checks that will

mature within thirty (30) days from the date we received the Letter of Guaranty will still

be deposited and considered in the computation as part of payments made.

Accredited Banks

BDO

BPI

Chinabank

HSBC Malayan Bank

Metrobank

PNB

PSBank

Security Bank

UCPB


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CHANGE OF NAME ORTRANSFER OF OWNERSHIP

REQUIREMENTS AND PROCEDURES ON

AMENDMENTS IN DOCUMENTS

ADDITIONAL OWNERSHIPThe following are the requirements and procedures to process your request to add a

joint buyer or co-owner:

Request Letter addressed to Customer Care Department and signed by the

principal buyer with conformity of the joint buyer or co-owner)

Signed Reservation Agreement of the joint buyer or co-owner

Photocopy of one (1) valid Government Issued ID of the joint buyer or co-owner

Proof of Billing of the joint buyer or co-owner (must be the latest billing statement

and should be the same with the billing address in the new reservation agreement)

Updated Statement of Account (SOA) from Credit and Collection Group

Administration Fee of P10,000.00

Only the principal buyer can request for additional ownership

For co-buyers with different billing address, they should declare only one billing

address

The following are the requirements and procedures to process your request for change

of name or transfer of ownership:

Request Letter addressed to Customer Care Department and signed by the original

principal buyer and co-buyers

Signed new Reservation Agreement of the new buyer Photocopy of one (1) valid Government Issued ID of the new buyer

Proof of Billing of the new buyer (must be the latest billing statement and should be

the same with the billing address in the new reservation agreement)

Updated Statement of Account (SOA) from Credit and Collection Group


Clearance from Property Management Office (PMO) if original buyer has already

occupied the unit

Fully paid accounts are not allowed to change name or transfer ownership.

Only the principal buyer can request for change of name or transfer of ownership.

1. Full payment of Total Contract Price (TCP) and Closing Fees

2. Receipt of the signed Deed of Absolute Sale (DOAS) from the principal buyer

3. Availability of the title and tax declaration c/o DMCI Homes

The following documents will be released to you after the one (1) year processing period:

1. Notarized Deed of Absolute Sale (DOAS)

2. Tax Declaration

3. Condominium Certificate of Title (CCT) or Transfer Certificate of Title (TCT)

4. Tax Receipt or Tax Clearance (Real Estate Tax)

To receive your title, tax declaration, and notarized DOAS, the following requirements must

be presented and complied:

1. Two (2) Valid IDs

2. If through an Authorized Representative

Special Power of Attorney (SPA)

Two (2) Valid IDs of the Authorized Representative

Photocopy of one (1) Valid ID of the Principal Buyer

3. Full settlement of payment for Real Estate Property Tax

If cash payment, the title will be released within the day

If check payment, the title will be released upon clearing of check

Please note that the company does not allow the following:

1. Transfer of ownership until the total contract price amount is paid in full.

2. Personally transfer the title.

Your title will be processed once the following

documentary requirements are submitted and

completed. Processing of title is approximately

one (1) year:TITLE TRANSFER


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The following are the requirements and procedures

to process your request to omit a joint buyer or co-

owner:

Request Letter addressed to Customer Care

Department and signed by the principal buyer

with conformity of the joint buyer or co-owner

to be omitted.

Updated Statement of Account (SOA) from

Credit and Collection Group


Once all requirements have been submitted to

Customer Care Department, these will be forwarded

to the Credit and Collection Department forprocessing of Notice of Approval (NOA). After NOA is

released, the request will be endorsed to Documents

and Inventory Control Department for approval of

request. A Waiver of Rights document will be given

to you for signature and notarization. The notarized

Waiver of Rights document should be returned to

Documents and Inventory Control Department for

preparation of CCIS form to update the system. Your

new CTS/DOAS will be prepared for your signature.

OMISSIONOF NAME

CHANGE OF PERSONALINFORMATION

The following are the requirements and procedures to process your request to change

your personal information and contact details:

Change of Marital Status Request Letter addressed to

Customer Care Department

Proof of Marriage document

Signed Reservation Agreement

Photocopy of one (1) valid

Government Issued ID

Change of Billing Address Signed Client Details Changes Form

or a Request Letter addressed to

Documents and Inventory Control

Department

Proof of Billing Address (must be the

latest billing statement)

Change of Contact Information Signed Client Details Changes Form or a Request Letter/Email addressed to

Customer Care or Documents and Inventory Control Department

Forecast AccountThese are accounts within 30 days from reservation date

Request Letter addressed to Sales Management Department. The letter

must be approved by the Sales Director and endorsed by Sales ManagementDepartment

Signed Transfer of Unit Form

Closed AccountThese are accounts with complete document requirements and signed CTS/DOAS

Request Letter addressed to Sales Management and Project Development

Department. The letter must be approved by the Sales Director for request

on unit transfer or the Project Director for request on project transfer and

endorsed by Customer Care Department.

Signed Transfer of Unit Form

Transfer fee of P4,500.00 applicable to one (1) unit only

All requirements must be submitted to Documents and Inventory Control Department

for holding of new project/unit for transfer.

Finance shall evaluate the amount that will be credited to the new unit. A new

computation sheet will be given based on the new price less credited payments Issue new PDCs based on new computation sheet. Treasury Department will pull-out

old PDCs if submitted already

Sign new Reservation Agreement, CTS/DOAS etc. for closed accounts.

TRANSFEROF PROJECT

OR UNIT

Transferring from one unit or project to

another is subject to approval of the Management

and may only be allowed within a certain period

of time, which is only six months from the

reservation date.

The following are the requirements and

procedures to process your request to transfer

from one project/unit to another within the

prescribed allowable period:


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The Official Receipts (ORs) are sent through an

accredited courier on a quarterly basis. Should you wish

to claim in advance your ORs, a Request Letter/Email

must be submitted to our Customer Care Department

or you may accomplish a request form available at the

Window 3 of Payments and Collections Area.

The principal buyer or his/her authorized representativeis the only one allowed to request and to receive the ORs.

The principal buyer or his/her authorized representative is the only one allowed to

request and to receive the SOA.

The following must be presented in receiving the SOA:1. Principal Buyer

Valid ID

2. Authorized Representative

Valid ID of the authorized representative

Authorization Letter signed by the principal buyer

Photocopy of the principal buyers valid ID

STATEMENTOF ACCOUNT

OFFICIALRECEIPTS

The following must be presented in receiving the SOA:

1. Principal Buyer

Valid ID

2. Authorized Representative

Valid ID of the authorized representative

Authorization Letter signed by the principal buyer

Photocopy of the principal buyers valid ID

You will be contacted by the Customer Care Department for the releasing schedule/

update of your OR. You may opt to have it mailed to you or you may pick it up at the

DMCI Homes Corporate Head Office, Customer Care Department. Releasing of ORs is

every Friday only.

To request to hold deposit or payment of your check, a Request Letter/Email must be

submitted to the Customer Care Department at least fifteen (15) banking days before the

checks due date. Your request will be endorsed to Treasury Department for verification.

After approval and verification of Treasury Department, you will be advised to pay a

holding fee of Php 2,000.00 in cash only.

The principal buyer or his/her authorized representative (with Authorization Letter) is

the only one allowed to request holding of check.

HOLDING OF CHECKS

PULL-OUT ANDREPLACEMENT OFCHECKS

If there have been two incidences of returned

checks due to insufficiency of funds, stopped

payment order or account closed, you may

request for replacement of your check by directly

coordinating with Customer Care department and

update your account.

Your old check will be available for release after

the following number of days upon verification of

Treasury Department:

1. Five (5) working days if check is on hand of

Treasury Department2. Sixty (60) banking days if check is in

warehoused banks.

The principal buyer or his/her authorized

representative (with Authorization Letter and 2 valid

Government issued IDs with claim stub provided

during request of pulling out the check/s) is the only

one allowed to request pull-out or replacement of

check.

DAYS PAST

DUE

PENALTY

RATE Based onunpaid monthly

amortization

1 30 3%

31 60 6%

61 90 9%

91 120 12%

121 150 15%

151 180 18%

181 210 21%

211 240 24%

241 270 27%

271 300 30%

301 330 33%

331 365 36%

365 and over

36% + penalty

rate of thenumber in excess

of 365 days

PENALTIESThe following are the penaltiesimposed on late or non-payment

of monthly amortizations:

Note: Pull-out and replacement of checks may

also pertain to change of bank account, change of

payment term, replacement of lumpsum/guaranty

check, conversion to bank financing, and paying in

full. Same number of days shall be applied in releasing

the old checks under these circumstances.

The Statement of Account (SOA)

is sent on a quarterly basis together

with your Official Receipts (OR) on

payments made. Should you wish to get

an advance copy of your SOA, a Request

Letter/Email must be submitted to our

Customer Care Department. Your

SOA will be available for release at the

Customer Care Help Desk after seven

(7) working days upon request.


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1. Request to extend the payment term

up to ten (10) years only less the

number of months utilized from the

original payment term provided also

that the principal buyer is less than 65

years old at the end of the restructured

term

2. Request to shorten the payment term

3. Request to pay-off the balance thru

cash or bank financing

4. Request to make additional or advance

cash payment, which may result to re-

computation of monthly amortization

LOAN RESTRUCTURINGThe following are the types of loan restructuring and conditions to be able to qualify:

Please take note that you are allowed of only two (2) loan restructurings during the

entire term.

The company allows capitalization of penalty but collects only 20% of the total arrears and

penalty as initial payment. The balance will be capitalized and restructured in accordance

with your request. Recapitalization is allowed only once during the entire term.

To request for loan restructuring, a request letter or email must be submitted to the

Customer Care Department. Your request will be endorsed to the Remedial Department

for verification and approval. After verification and approval, you will be advised to pay a

restructuring fee depending on the type requested

1. Php5, 000.00 if request is to extend

the payment term or recapitalization

of penalty covering up to two

restructuring computation per

account only.

2. Requests to shorten the term, pay-

off the full balance, make advance

cash payments, and conversion from

In-house Financing to Bank Financing

is not subject to restructuring fee.

An updated computation sheet of the restructured loan stating the new monthly

amortization, payment due dates and required cash outlay will be given to you for

conformity. The computation sheet is released within ten (10) working days from date of

receipt of the request for loan restructuring by the Remedial Department provided also

that the restructuring fee, if applicable, is already settled.

You will be required to issue a new set of post-dated checks (PDCs) based on the

conformed computation sheet. *Validity of the computation sheet is only:

1. Seven (7) days from date of receipt for bank financing

2. Ten (10) days from date of receipt for transfer of unit

3. Fifteen (15) days from date of receipt for others

*from date of receipt

Checks maturing within thirty (30) days from date of request will still be deposited and

considered in the computation.

To request pull-out of your old checks, a request letter or email must be submitted to

Customer Care Department. Your checks will be available for release after the following

number of days upon verification and approval of Treasury Department:

1. Seven (7) working days if check is on hand of Treasury Department

2. Sixty (60) banking days if check is in warehoused banks.

If the client fails to pay the monthly

amortization of the unit / parking purchased,

the Credit and Collection Department

issues a reminder letter if it is 30 days past

due, then a demand letter if it is 60 days past

due to the client. If the account remains indefault status after receiving the said letters,

it will be endorsed to Legal Department.

Legal will then issue the Notice of

Cancellation for actual cancellation of the

account.

Below are the guidelines for default

accounts:

CANCELLATIONOF ACCOUNTS

Accounts with Demand Letter Issued

Client may be allowed to

restructure and update account

during the grace period

Accounts endorsed to Legal

If payments made is more than

50% of the contract price, client

may be allowed to restructure

If payments made is less than 50%

of the contract price, client mayonly update account

Accounts cancelled by Legal

No reinstatement

Client may be allowed to purchase

again (new sale) after one year

from cancellation

To request cancellation or back-out of purchased

unit, a request letter or email must be submitted to

the Customer Care Department. Your request will be

endorsed to Remedial Department for verification and

approval. All payments made will be forfeited if the

account is not covered by Republic Act No. 6552 or

Maceda Law.

BACKOUTON UNITPURCHASE

DUE TO DEFAULT ORNON-PAYMENT

OF MONTHLYAMORTIZATION


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Request for refund due to certain reasons not covered by Maceda Law is subject to

Managements approval.

To request pull-out of your checks, a request letter or email must be submitted to

Customer Care Department. Your checks will be available for release after the following

number of days upon verification and approval of Treasury Department:

1. Seven (7) working days if check is on hand of Treasury Department

2. Sixty (60) banking days if check is in warehoused banks.

The Maceda Law is a public policy that protects buyers of real estate on installment

payments. It is only applicable to accounts which are defaulting in their payments and does

not cover those who surrender their units because of other reasons. Maceda Law provides

the buyer with a right to a refund if installment payments or monthly amortization

was paid for at least two (2) years.

Republic Act No. 6552 Maceda Law

Turnover is a process in which DMCI

Homes physically delivers the unit to the

buyer.

Within 30 days upon the release of

our Documentation Group of your units

clearance for turnover, a coordinator from

the Turnover Group will call or email you to

inform you of the turnover schedule along

with the turnover fees, which you would have

to settle upon acceptance of the unit.

On the date of your units turnover, you

will be asked to inspect your unit and sign the

acceptance document that states that the unit

is acceptable to you. If there will be requests to

rectify some items, these will be noted in the

punchlist form and shall be endorsed by the

Turnover Group to the Construction Group

for proper action. The final turnover will be

rescheduled until further notice depending on

the quantity or scope of rectification works.

Once you are satisfied with your units

condition, the unit will be immediately

turned over to you. You will be asked to

sign a Certificate of Acceptance and provideMeralco application documents and settle the

Turnover Fees, which covers the following:

Meralco Service Deposit

Power Bill Deposit

Water Bill Deposit

One-time joining fee for Condominium

Corporation

Monthly association dues: Prorated

for the current month and one month

deposit

You will be introduced to the Property

Management Office (PMO) for briefing and

orientation regarding condominium policies,

rules and regulations.

You shall be given a Homeowners Manual

and the complete set of keys for your unit.

If you fail to inspect and accept your

unit within thirty (30) days from the date

of the written notice from the Turnover

Department, it will be deemed that you

have legally accepted the unit. Charging

of association dues shall automatically

commence from the day that your unit has

been accepted or deemed accepted.

If the principal buyer is not available on the

scheduled turnover of unit, an authorized

representative can accept the unit on his/

her behalf provided the following must be

presented:

Special Power of Attorney (SPA)

Two (2) Valid IDs of the Authorized

Representative

Photocopy of one (1) Valid ID of the

Principal Buyer

TURNOVER PROCESS AND PAYMENT OBLIGATIONS

TURNOVER PROCESS

Your unit is backed by two (2) years warranty on workmanship from the day of

acceptance or deemed acceptance. However, repair of items affected by normal wear

and tear, misuse or termite infestation such as lockset, faucets etc. are excluded in the

prescribed warranty. Upgrades, improvements and other personal modifications to your

unit may only be allowed after the official acceptance. Please note that certain warranties

may be voided by alterations.

UNIT WARRANTY


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PROPERTY MANAGEMENT SERVICES

AND PAYMENT OBLIGATIONS

Condominium Corporation is a non-stock non-profit Corporation registered with the

Securities and Exchange Commission and managed by a Board of Directors through the

Property Management Office. Its purpose is to maintain all common areas and to govern the

entire estate/project in accordance with the Master Deed with Declaration of Restrictions,

Articles of Incorporations and By-Laws. The individual owners of the condominium units

are the stockholders of this corporation.

CONDOMINIUM CORPORATION

Property Management Office is the entity through which the Condominium Corporation

exercises its prerogatives to DMCI Homes projects.

DMCI Homes Property Management Corporation or DPMC is a subsidiary of DMCI

Homes. It is mandated to manage and operate the projects of DMCI Homes, as well as to

provide the professional services and support to its clients. DPMC shall be responsible for

the general management of these projects.

DMCI HOMES PROPERTYMANAGEMENT CORPORATION (DPMC)

PROPERTY MANAGEMENT OFFICE

Administrative

Operational programs and policies as well as

house rules and regulations for the projects.

Requests, concerns, and recommendations

from unit owners and tenants are handled

and acted upon.

Accounting

Budgets covering operational expenses

are prepared and approved. Accounting

records, financial reports and information

are regularly prepared.

Maintenance and Engineering

Regular inspection and routine maintenance

of major equipment and installations

are performed to ensure efficiency of

operations.

DMCI Homes Property Management Corporation (DPMC), through its Property

Management Office (PMO) shall be responsible for the general management of the projects

by providing the following services:

PROPERTY MANAGEMENT OFFICERESPONSIBILITIES AND SERVICES

1. Operational expenses of the

Condominium Corporation

2. Utility expenses for the

common areas such as water

and electricity

3. Garbage collection fees

4. Minor repair and maintenance

of common area facilities,

amenities and machineries

5. Office expenses of the PropertyManagement Office

6. Permits and license fees paid to

the government such as sanitary

permits, fire safety inspection

certificate among others.

7. Salaries and wages of

employees of the Condominium

Corporation (Property

Manager, Property Management

Staff, Security Personnel,

Maintenance Staff etc.)8. Pest control services in common

areas

ASSOCIATION DUESAssociation Dues are assessment of the communitys regular operational

expenses based on the operating budget and projected expenditures for the year.

This is collected monthly and comprises the unit owners share of condominium

expenses including but not limited to the following:

The Property Management Office (PMO) is largely funded by the Association

Dues paid by the condominium residents.

Payment of association dues will automatically start from the day your unit

(including service area and parking area) has been accepted or deemed accepted.

Corresponding penalties and interests will be imposed on late payments.

Security and Safety

Compliance to the Fire Code and Occupational Safety & Health standards is ensured.

Integration of all security and safety measures, rules, regulations, plans and programs like

security personnel for more responsive and efficient coordination and mutual assistance

in cases of emergency. Coordination with the proper government agencies in conducting

fire drills and orientation, safety programs to be attended by the unit owners, service

providers, and PMO staff.

Housekeeping and Landscaping

Formulate and implement a general preventive maintenance program covering minor

repair works, a pest control program, and a hygienic plan for waste disposal.


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Real Estate Property Tax (RPT) on unit is paid by the unit owner based on its floor area.

The developer advances payment of RPT in behalf of its clients and buyers. DMCI Homes

shall release the title to the buyer once the RPT on unit along with other requirements

are settled. From then on, the buyer shall pay the RPT of the unit directly to the local

government.

Payment of RPT on your unit starts from the day your unit has been accepted or deemed

accepted. DMCI Homes Credit and Collection Department sends a statement of account

for your units RPT, fifteen (15) days after payment was made by DMCI Homes to the localgovernment.

Basis for computation of real estate property tax:

REAL ESTATE PROPERTYTAX ON UNIT

Assessed value x Municipal rate on RPT = Basic tax

Insurance Expenses on Common Areas

Expenses covering the insurance of thebuildings, amenities and common areas

of the project in case of risks and natural

calamities such as fire, flood and earthquake.

The insurance coverage initiated by

the Condominium Corporation through

the Property Management Office (PMO)

covers the structure (building), the facilities

and the equipment included therein.

For buyers who have their units financed

via a bank loan, or owners who use their

units as collateral for credit, financing or

mortgage purposes, an endorsement letter

or certification from the insurer of the

property may be requested through the

Property Management Office (PMO).

Unit owners/residents are responsible for

insuring their personal belongings that is,

furniture, fixtures, equipment, appliances,

personal effects and everything inside the

unit.

Different payment terms for insurance

expense apply to different projects

depending on their policy. This may be

billed quarterly or annually.

Real Estate Property Tax on Common Areas

Real Estate Property Tax on Common

Areas is tax applied to local real estate

SPECIAL ASSESSMENT FEESSpecial assessment fees are collected to cover additional expenses that are not part

of association dues expenditures or those costs that Condominium Corporation deems

important for the improvement of the community such as the following:

Cost per sqm = Total saleable area of the project (sqm)

Amount due per unit = Cost per sqm x Total area of the unit*

Total expenses of the Property

Special assessments may be collected monthly, quarterly, or annually depending on the

project and the nature of expenses. RPT for common areas and property insurance is

being paid yearly, but could be billed to unit owners on different payment terms, while

other special assessments depend on the projects needs.

Basis for computation of special assessment fees on common areas per unit:

*Including balcony, service area, and parking area

based on the fair market value of the

property. This real estate property tax on

common areas is shared by all unit owners

in the condominium

Real estate property tax on common

areas is billed quarterly.

Major Repair and Maintenance

Major repair and maintenance covering

the buildings, amenities and common areas

of the project such as repainting of buildings,

major repairs on structures and projects

equipment like elevators and others

Purchasing of new equipment

If the Condominium Corporation deems

it is necessary to purchase new equipment

for the community like additional CCTVs

etc., this will be treated as a special

assessment

Special Services

Special services like termite treatment

and the like that Condominium Corporation

finds necessary to maintain the entire

property may also be billed as special

assessment.

LEASING OF UNITSDMCI Homes Leasing Services (DHLS)

is the official property leasing, investment

and management unit of DMCI Homes. It

offers management services and residential

properties for rent or for lease.

To enrol your unit at DMCI Homes

Leasing Services, you can call our Leasing

Department. You will be asked to fill-out

and sign a Lessor Information Sheet and

Authority to Lease, which can be obtained

from Leasing Services Department office

or unit owners can download the said

documents at www.dmcileasing.com.

After submitting the required documents,

Leasing Department will conduct an

inspection and inventory checking of your

unit. An Acceptance Certificate will be

given to you after you surrender a duplicate

of your complete unit keys.

Your unit will now be included in the

leasing database and will be leased out

based on our standard Leasing process.


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DMCI HOMES CORPORATE HEAD OFFICE1321 Apolinario St. Brgy. Bangkal, Makati City

Telephone No.: (632) 555.7777 Website: www.dmcihomes.com

Facebook: www.facebook.com/dmcihomesofficial

Twitter: www.twitter.com/dmcihomesonline

Office Hours: 8:00am to 5:00pm (Monday to Friday)

DMCI HOMES SALES HOTLINEFor queries regarding DMCI Homes projects, sales and site tripping assistance, please contact Sales

Department at the following numbers:

Telephone No.: (632) 324.8888

Email Address: [email protected] Hours: 8:00am to 5:00pm / Monday to Friday

Website: www.dmcihomes.com

International Sales

Telephone No: (632) 888.3468

Mobile Number:

+63.9178808800

Email Address: [email protected]

Website: www.dmciinternational.com

CUSTOMER CARE DEPARTMENT HOTLINEFor queries and concerns regarding your purchased unit or facilitation of your accounts, please

contact Customer Care at the following numbers:

Telephone No.: (632) 555.7700 / Telefax: (632) 856.7484

Cellphone No.: (0918) 918.3456

Email Address: [email protected] Hours: 8:00am to 5:00pm / Monday to Friday

LEASING DEPARTMENT HOTLINEFor queries and concerns regarding unit and parking space for lease, please contact Leasing

Department at the following numbers:

Telephone No.: (632) 403.7368

Cellphone No.: (0927) 431.2216

Email Address: [email protected]

Website: www.dmcileasing.com

Office Hours: 8:00am to 5:00pm / Monday to Friday

DMCI HOMES HOTLINE NUMBERS

DMCI HOMES PROPERTY MANAGEMENT CORPORATION (DPMC)For queries and concerns regarding DMCI Homes Property Management Corporation, please

contact DPMC , Head Office at the following numbers:

Telephone No.: (02) 555.7777

Website: www.dmcicommunities.com

Office Hours: 8:00am to 5:00pm / Monday to Friday

ACACIA ESTATESAcacia Estates, Taguig City

Telephone No.: (632) 828.6917

BONIFACIO HEIGHTSLawton Ave., Fort Bonifacio, Taguigi CIty

Telephone Nos.: (632) 856.0953 / 856.0900

CEDAR CRESTAcacia Estates, Taguig City

Telephone No.: (632) 881.6314

THE MANORS AT CELEBRITY PLACECapitol Hills, Quezon City

Telephone Nos.: (632) 952.9655 / 951.5394

CYPRESS TOWERSC-5 Brgy. Ususan, Taguig City

Telephone Nos.: (632) 571.3112 to 13

DANSALAN GARDEN CONDOMINIUMSBoni Ave., cor. M. Vicente St. Mandaluyong City

Telephone Nos.: (632) 531.2173 / 584.5137

EAST RAYA GARDENSMercedes Avenue, Pasig City

Telephone No.: (632) 477.2938

EAST ORTIGAS MANSIONSOrtigas Avenue Extension, Pasig City

Telephone No.: (632) 655.4772

FOR DMCI HOMESPROJECTS PROPERTYMANAGEMENT OFFICES


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HAMPSTEAD GARDEN CONDOMINIUMSV. Mapa ext., Sta. Mesa, Manila

Telephone No.: (632) 782.1370

ILLUMINA RESIDENCES MANILAV. Mapa cor. P. Sanchez Sts., Sta. Mesa, Manila

Telephone Nos.: (632) 715.2749 / 353.7811

LAKEVIEW MANORSBrgy. Ususan, Taguig City

Telephone Nos.: (632) 628.2665 / 571.1684

MAHOGANY PLACE 1 & 2Acacia Estates, Taguig City

Telephone No.: (632) 571.3227

MAHOGANY PLACE 3Acacia Estates, Taguig City

Telephone No.: (632) 881.6314

MAGNOLIA PLACETandang Sora Extension, Quezon City

Telephone Nos.: (632) 621.2427 / 930.6986

MAYFIELD PARK RESIDENCESFelix Ave., Brgy. Rosario, Pasig City

Telephone Nos.: (632) 470.5490 / 212.7573

MORNING SUN HOMESBrgy. Hagonoy, Taguig City

Telephone No.: (632) 828.6917

OHANA PLACE RESIDENCESAlabang Zapote Road, Las Pinas City

Telephone No.: (632) 358.3487

PALM GROVE RESIDENCESBetter Living Subd., Paranaque City

Telephone Nos.: (632) 823.4565 / 828.1636

RAINBOW RIDGE CONDOMINIUMSBrgy. Hagonoy, Taguig City

Telephone No.: (632) 828.6917

RAYA GARDENS CONDOMINIUMSWest Service Rd., Merville, Paranaque City

Telephone Nos.: (632) 828.0522 / 828.1774

RIVERFRONT RESIDENCESDr. Sixto Ave., Pasig City

Telephone Nos.: (632) 501.4162 / 571.3091

ROSEWOOD POINTEAcacia Estates, Taguig City

Telephone Nos.: (632) 571.1499 / 571.1470 / 401.3928

ROYAL PALM RESIDENCESAcacia Estates, Taguig City

Telephone Nos.: (632) 710.1504 / 571.9195

SPRINGLANE HOMES 1 & 2

Brgy. Hagonoy, Taguig CityTelephone No.: (632) 828.6917

TIVOLI GARDEN RESIDENCESCoronado St., Mandaluyong City

Telephone Nos.: (632) 571.7880 / 794.0859

THE REDWOODSQuirino Highway cor. Regalado Ave., Fairview, Quezon City

Telephone Nos.: (632) 709.5690 / 709.5693

VILLA ALEGRE HOMESBrgy. Mabuhay, Carmona, Cavite

Telephone No.: (046) 482.0183

VISTA DE LAGO VILLAS

Tuktukan, Taguig CityTelephone No.: (632) 642.8615

WILLOW PARK HOMESRFM Road, Cabuyao, Laguna

Telephone No.: (049) 827.5910

WOODLAND HILLSGovernors Dr., Carmona, Cavite

Telephone No.: (046) 542.0463


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