DKV company presentation_2016_EN FINAL

DKV Euro Service

Your partner for the cash-free supply of products and services on the roads of Europe

Noordwijkerhout, 2016

A welcome awaits at over 54,700 acceptance points in 42 countries

DKV is no. 1 in Europefor cash-free on-the-road supply

with first-class products and services for trucks and mixed fleets

providing a personal customer service and tailor-made solutions at local level

offering the benefits of over 80 years of experience

DKV Euro Service | Page 2

we care.

You drive, we care …... is more than just a tag line at DKV. It´s a way of life.

You drive, Logistics companies

Transport companies

Mixed fleets

Coach companies & many more

we care. Based on Partnership

Reliable

Professional


DKV Euro Service in figures

>400

Number of employees

42

Number of countries with DKV acceptance

points

5.8

Total turnover (in billions of EUR)

>2.5 Mio.

Number of DKV Cards & On Board Units

Number of DKV acceptance points

>60,000

Number of customers

>120,000


2015 again a successful year

Turnover 2004 - 2014in billions of EUR

2014


3.9

2009

4.1

2009

4.63.7

2008

3.3

200720062005

5.0

2011

4.3

2011

5.3

2012

5.5

20112009 2013 20132014

6.3*(5.8)

20152010 2012

5.7

2014

Turnover 2005 - 2015in billions of EUR

* Turnover based on fuel price level 2014

DKV looks back with pride

1934 DKV formed as service providers to the Reichsbahn (German Railways) for the “last mile” between station and consumer (DKV is short for Deutscher Kraftverkehr)

1966 DKV invent the fuel card

2007 Euroroute Service formed as service providers for VAT refundsEco Performance Award launched in cooperation with the University of St.Gallen to reward sustainability

2008 Accredited as contract issuers for the French toll system TIS PL

2009 75-year company anniversary

2011 Formation of EGRIMA Holding and introduction of group structureCompany headquarters relocated from Düsseldorf to RatingenKey products: Polish tolls, online tools

2014 Renaming: EGRIMA becomes DKV MOBILITY SERVICESThe group structure of the company remains unchanged


At home everywhere

Our sales teams and subsidiariesare there to answer any question you might have –

all over Europe


DKV TOLL DKV REFUNDDKV ONLINE-SERVICES

DKV VEHICLE-SERVICES

DKV Euro Service – a strong partner for the whole of Europe


DKV FUEL

DKV FUELThe largest supply network in the sector selling different brands of fuel

Refuel with the DKV CARD

Access to the largest, most extensive network of filling stations in the sector selling different brands of fuel – covering the whole of Europe with the largest number of acceptance points for fuel and services

About 60% market share in Germany in the Trucker fuel cards segmentOver 43,000 filling stations and truck stops selling different brands of products and checked for price and quality

Optimum route planner highlighting the cheapest filling stations along your route through DKV Station Finder

Low-cost supply programmes aligned to the individual fuel filling behaviour of our customers (360°approach) with the focus on safeguarding cash flow


Powerful Europe-wide cash-free supply in credit card format

Cash-free in all European countries Card security thanks to PIN code options and other featuresDifferent limits and performance levels for a better control

Electronic data recording with PIN request for your security

One transparent invoice

Convenient VAT Refund procedures (EU and Norway)

Additional services like emergency service, alternative fuels, ferry services, vehicle cleaning, customs clearance, rent service, tyres and repair service and more


2009

Letting others do the talking about us!

From 2005 to 2015, the DKV Card was awarded “Best Fuel Card of the Year”.

In 2015 winning the VR award„Best brand” in the category fuel cards of transport fleets > 11 vehicles


DKV TOLLYour professional toll billing partner Europe-wide

Free travel with DKV CARD and DKV BOX

Billing of all European tolls from one source:

Interoperable DKV BOX SELECT for France (TIS PL), Spain (VIA T), Portugal (VIA VERDE and SCUT), Belgium (Liefkenshoek tunnel) and Germany (Warnow tunnel and Herren tunnel) as well as secure truck parks in France and Spain.

DKV BOX TIS PL for registration and accounting of the French motorway tolls (TIS PL), secure truck parks in France as well as tunnel in Germany (Warnow tunnel and Herren tunnel) and Belgium (Liefkenshoek tunnel)

DKV CARD for the manual cashless settlemet of toll fees in advance


Quality all the way – billing of all tolls in Europe

Discount advantages in many countries, e.g., TIS PL in France

Full range of services for motorway tolls, tunnel and bridge charges

Combined transport service – Trucks or trailers are placed on a special train for further transport.

Customs clearance including cashless payment of duty fees

DE AT Benelux DK SE FR ES IT CZ PLGB


REFUND


Distance-based tolls in Germany(Toll Collect)DE




Distance-based tolls in Austria(GO Maut)AT




Eurovignettes for the Benelux countries, Denmark and SwedenDK

SE

Benelux




Tolls on French and Spanish motorways with the DKV BOX SELECT or the DKV CARD

FR

ES




Electronic Vignette for Great Britain GB




Tolls on Italian motorways with ViaCard/DKV and Telepass plus discount opportunities through CONSORZIO DKV Euro ServiceIT




Tolls on Czech motorwaysCZ




Tolls on Polish motorwaysPL



DKV REFUNDMore time to do business

Including optimum cash flow benefits

Convenient, trouble-free refunds through just one service provider in 26 EU countries with DKV REFUND NORMAL

Smooth recognition of DKV invoices by all European tax authorities – even on invoices not issued by DKV

Immediate crediting of VAT to DKV invoices (only DKV REFUND NET INVOICE*)

For the customer a much easier way of obtaining VAT refunds – with full cost control

Improved cash flow with foreign VAT offset against DKV invoices

Refunds of some of the fuel tax paid in Belgium, France, Italy, Spain and Slovenia

Opportunity to pass the complicated, time-consuming task of applying to the relevant authorities on to DKV Euro Service

*NIP is not available in the following countries: Greece, Latvia, Switzerland.


DKV ONLINE-SERVICESFull information at all times

Plan ahead online with DKV

DKV MAPSEurope-wide station finder with route planner und toll calculator

Presentation of vehicles based on their position

Plan-Is-comparison of planned and actually driven route

Free of charge – plan individual routes* throughout Europe or stay informed of the best diesel prices in the area

* Route planner is an extension of DKV MAPS and available free of charge to all DKV customers after login


On the way well informed

DKV APPQuickly check out the next station that accepts DKVSorting of DKV acceptance points by distance

If you lose your DKV CARD or find yourself in an emergency, you can dial the most appropriate DKV Service Line anywhere in Europe, and even more, directly from the app.Targeted searching and saving of routes using a wide range of app filters, like fuel station brand or fuel type

Comprehensive Favorites management and flashlight feature


The easiness of self-government

DKV COCKPITPreserve and process master data online at any time

Order individual DKV products and services

Add new users and check and control their purchase restrictions

Significant reduction of your administrative overhead because you can now access and customize recorded data any time


Plan ahead online with DKV

DKV eREPORTING Transaction data, lists of journeys on which tolls were paid, vehicle performance and fuel consumption figures, CO₂ emissions

Customized reports by vehicle, card number, cost centre etc.

Automatic warnings, e.g. in the event of excessive fuel purchases, if unauthorized routes are taken or if litre or EUR fuel ceilings are exceeded

DKV INTERFACESIntegration of transaction data, toll passage lists and geo-position data via the standardized WebService-Interface


DKV VEHICLE SERVICESStay mobile

One number that covers all eventualitiesDKV ASSIST – provides customers in more than 40 European countries with comprehensive solutions round the clock:

Emergency assistance in over 40 countries

Service partner with years of experience and the latest equipment

Extensive, Europe-wide network of repair garages for simple and complex repairs

Provision of security services whenever cash is needed there and then in an emergency

Assistance with replacement documents

Truck, coach and car rental

24h DKV CARD blocking


Mobility Europe-wide

Other services, among the rest, are:

Truck, trailer, coach and car rental from modern fleets of vehicles through DKV Rental Service partners (DKV RENT)

Simple and complex repairs, tyre damages, glass breakage and much more (DKV REPAIR)

Interior and exterior cleaning of vehicles – DKV offers a service network of approximately 10,000 locations for cars and small trucks and vehicle wash- and cleaning facilities for all trucks and utility vehicles at our special partners in more than 900 locations throughout Europe (DKV WASH)

Fully electronic license check with reminder function (DKV DRIVER)

DKV provides you with reliable escorts for dangerous goods transports round the clock

Combined transport service and comfortably get from A to B on the "rolling highway"


ECO PERFORMANCE AWARDSince 2007

International Competition open to companies within the transport sector

Sound scientific basis through cooperation with the University of St. Gallen

Rewarding companies that successfully combine efficiency with an awareness of ecological and social issues

Prizes of EUR 10,000 each in 2 different categories

Top-class panel from the world of politics, the media, industry, science and DKV

Our green side is your gain


Competitive advantage due to CO₂-compensation

DKV CARD CLIMATEYour fleet will be driving 100 percent CO₂-neutral.

As you will be investing an additional amount into certified climate protection projects for every litre, this will attest to the complete offset of CO₂ emissions.

DKV climate protection projects (Gold Standard projects):

Wind power in Turkey

Biomass cookers in China

Solar cookers on Madagaskar

Our partner:


Innovative on the move – with DKV fuel and charging CARD

DKV CARD +CHARGERefuel Diesel and gasoline PLUS electricity

More than 2,000 charging points in Germany

Independent from a manufacturers

Availability of a mobile application with localization and navigation to charging points

Two automated access method: either with RFID chip card or using a Mobile AppOne invoice for everything


Thank you for your interest!

DKV EURO SERVICE BENELUX B.V.PO Box 352210 AA NoordwijkerhoutThe Netherlands

[email protected]

24h-Serviceline: 0800 358 358 3


http://www.dkv-euroservice.com/

Documents

DKV company presentation_2016_EN FINAL