Upload
others
View
3
Download
0
Embed Size (px)
Citation preview
Consumer Professional Enterprise Components SupportExplore Store
DJICAREREFRESH
KEEPFLYING
DJICareRefreshisacomprehensiveandreliableserviceplanthatofferstworeplacementunitsinoneyear,allowingyoutoenjoyyourDJIproductwithgreaterpeaceofmindwhereveryougo.
BUYNOW CHECKYOURDJICAREREFRESH
DJICAREREFRESHACTIVATIONCODE
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
Home / Support / DJICAREREFRESH / SupportedProduct
OSMOACTION MAVIC2 MAVICAIR SPARK
MAVICPROPLATINUM MAVICPRO PHANTOM4PRO PHANTOM4ADVANCED
ZENMUSEX4S ZENMUSEX5S ZENMUSEX7INSPIRE2
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
OSMOPOCKET(Europe)
DJICareRefreshcanbeboundtoyourDJIproductwhenitmeetsoneofthefollowingcriteria:
·Brandnewandun-activatedproduct; ·Aircraftorgimbalactivatedwithinthelast48hours;
·Handhelddeviceactivatedwithinthelast30days;
·RepairedinanofficialDJIServiceCenter(within72hoursofreceivingemailinvitation);
·Aircraftapprovedviavideoverification.
*AvailableforAboveProducts.
Home / Support / DJICAREREFRESH / Scenarios
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
usererror | SignalInterference | Collision | WaterDamage | DropDamage
Home / Support / DJICAREREFRESH / ServiceProcess
AccidentOccurs OnlineRepairRequest SendtoDJIRepairCenter PayReplacementFee FreeShipping
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
Home / Support / DJICAREREFRESH / FAQ
DJICareRefreshisaserviceplanthatprovidesyouwithpeaceofmind,coveringdamagetoyourDJIproduct.DJICareRefreshisvalidfor12monthsandoffersuptotwofullreplacementsat
additionalchargeifaccidentaldamageoccurstoyourproductduringnormaluse.Eachtimeyourequestareplacement,you’llreceiveareplacementunitthatisneworequivalenttonewin
performanceandreliability.
TheDJICareRefreshwarrantyplanisseparatelyavailablefortheInspire2,ZenmuseX4S,ZenmuseX5SandZenmuseX7camera.Ifmorethanonecameraispurchased,DJICareRefreshcanbe
purchasedforeachone.
IfyouwanttopurchaseDJICareRefreshforyourMavic2,youcanpurchaseitinanyavailablestorealongwithyourMavic2,orbuyitonlineviatheDJIOnlineStorebyselectingServices,andthen
choosingDJICareRefresh(Mavic2).
TherearethreewaystoactivateDJICareRefreshandbindittoyouraircraftandgimbal:
1.VisittheDJICareRefreshsitedirectly,theninputtheactivationcodeandtheaircraft’sserialnumbertobindittoyourserviceplan.
2.VisittheDJIOnlineStore,andafterpurchasingDJICareRefresh(Mavic2),inputtheserialnumberoftheaircrafttobindittoyourDJICareRefreshplan.
3.VisittheDJISupportpageandinputyouractivationcodeandaircraftserialnumbertobindittoDJICareRefresh.
Tousethereplacementservice,visittheDJIofficialwebsite,gotoSupport,selectRepairServices,andthenselectOnlineRepairRequest.
Youwillbeaskedtodescribetheproduct’sissueandprovideyourinformation.TheDJIRepairCenterwillassessyourproduct,andsendyouaquotationonceadamageassessmentiscomplete.
IfyouselecttheExpressoption,therewillnotbeanassessmentofdamageresponsibility,andthereplacementwillbesenttoyoufasterthanunderusualcircumstances.
Aftertheapplicationiscomplete,pleasesendyouraircraftandthecorrespondinggimbaltoaDJIRepairCenteraccordingtotheregisteredinformation.Theserialnumberofthereplacedproductwill
beupdatedautomatically,whichwillnotaffectfollow-upservices.
1 WhatisDJICareRefresh? ć
2 HowdoIpurchaseDJICareRefreshformyInspire2? ć
3 HowdoIpurchaseanduseDJICareRefreshfortheMavic2? ć
4 CanIpurchaseDJICareRefreshforanewunactivatedcameraifmyInspire2hasbeenactivatedformorethan48hours? ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
DJICareRefreshcanbepurchasedforanycamerathathasnotbeenactivatedorhasbeenactivatedforlessthan48hours.TheperiodofvalidityforeachDJICareRefreshwarrantyplanissubjectto
thedatestatedintheserviceagreementyouwillreceiveviaemailafteryourpurchase.
OsmoAction:cameraandbattery.
MavicseriesandSpark:Aircraft,boundgimbalandcamera,batteryandpropellers.
Phantom4Proseries,Phantom4AdvancedandPhantom3SE:Aircraft,gimbal,camera,andpropellers.
Inspire2:Aircraftandpropellers.
ZenmuseX4S,ZenmuseX5SandZenmuseX7:Gimbalandcamera(includinglens).
Aftermakingareplacementrequest,sendthepartneedingreplacementtoDJI.
Aproductwarrantyisaguaranteeofrepairserviceprovidedbyamanufacturerifanyproductdefectsarefound.DJICareRefreshprovidesreplacementserviceifdamageresultingfromaccidental
damageoccurstotheaircraft,propellers,orbatteryduringnormaluse.YoucanstillenjoyDJI’sstandardproductwarrantywithoutbuyingDJICareRefresh,butDJICareRefreshcangreatlyreduce
servicecosts.Furthermore,iftherepaircostsarecoveredbythestandardproductwarranty,theremainingReplacementbalanceonyourDJICareRefreshwillnotbeaffected.
Yes,ifyourDJICareRefreshhasnotyetexpired,andthereisatleastoneproductreplacementleft,thenyoucanpurchaseDJICareRefresh+whichextendsyourcoverageforonemoreyearaswellas
prolongingyourproduct’swarrantyandprovidesonemorereplacementservice.
DJICareRefreshisboundtotheproduct’sS/N.Ifyouwanttoreplaceyourproduct,contactDJISupportviaphone,email,orlivechat.ThensendyourproducttoadesignatedDJIrepaircenterunder
theinstructionofDJISupportstaff.Ourrepairstaffwillconductdamageassessmentandsendyouaninvoice.Afterreceivingtheinvoice,youcaneitherchoosetorepairyourproductorreplacethe
aircraftunderDJICareRefresh.YouwillreceiveaunitthatisneworequivalenttonewinperformanceandreliabilityafterpayingtheservicechargespecifiedinyourDJICareRefreshService
Agreement.Thereplacement’sS/NwillbeautomaticallyboundtoyourDJICareRefreshplan.
5 WhichpartscanbereplacedunderDJICareRefresh? ć
6 What’sthedifferencebetweenDJICareRefreshandaDJIproductwarranty?WillaDJIproductwarrantybeinvalidwithoutpurchasingDJICareRefresh? ć
7 CanIextendmyDJICareRefresh? ć
8 HowdoIreplacemyaircraftunderDJICareRefresh? ć
9 IhavepurchasedDJICareRefresh,doIneedtobindittomyproduct? ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
Ifyouhavepurchasedaproductandselect"DJICareRefresh"withyourorderonDJIStore,youdon’tneedtobindtheservicewithitagain.
Ifyoupurchase"DJICareRefresh"separatelyonDJIStore,youneedenteryourSNofproductaccordingtothepromptpage.
Ifyoupurchase"DJICareRefresh"activationcard,youneedenteryouractivationcodeandSNofproductthroughhttp://store.dji.com/active-caretoactivateyourDJICareRefresh.
FortheMavicseriesandSpark,theaircraftS/Ncanbefoundinsidethebatterycompartment.YoushouldonlyentertheaircraftS/NwhenyoupurchaseDJICareRefresh.
FortheMavic2,thegimbal’sserialnumbercanbefoundonthegimbalaxis.
FortheInspire2,theaircraft‘sserialnumbercanbefoundonthetailoftheaircraft.
TheZenmuseX4S,X5SandX7,gimbal’sserialnumbercanbefoundonthegimbal.
ThePhantom4ProseriesandPhantom4Advanced,theaircraft‘sserialnumbercanbefoundinsidethebatterycompartment.Youshouldonlyentertheaircraft’sserialnumberwhenyoupurchase
DJICareRefresh.
ForthePhantom3SE,theaircraft’sserialnumbercanbefoundonthebottomoftheaircraft,andthegimbal’sserialnumbercanbefoundonthegimbalboard.
10 WherecanIfindtheaircraftS/NandgimbalS/N? ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
DamageoccurringaftertheproducthascomeintocontactwithwateriscoveredbytheDJICareRefresh.ProductthatsufferswaterdamagecanbereplacedunderDJICareRefresh.
11 Myaircraftcrashedintowater.WillreplacementbecoveredunderDJICareRefresh? ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
No,atthemoment,DJICareRefreshonlyworkswithinonecoverageregion.DJICareRefreshandthecorrespondingproductmustbepurchasedfromthesamecountryorregion.
Atthemoment,DJICareRefreshisonlyavailabletocustomersfromtheU.S.,Canada,EUcountries,Switzerland,Norway,theUK,Australia,Japan,HongKong,Taiwan,andMainlandChina.Youcan
checkwhetherDJICareRefreshisavailableinyourcountryontheDJIStore.
TelephonesupportiscurrentlyonlyavailableintheU.S.,Canada,EUcountries,theUK,HongKong,TaiwanandMainlandChina.
12 DoesDJICareRefreshsupportinternationalcoverage? ć
13 WhereisDJICareRefreshavailable? ć
14 Inwhichregionsistelephonesupportavailable? ć
Home / Support / DJICAREREFRESH / TermsOfService
ThankyouforchoosingDJICareRefresh.BypurchasingDJICareRefresh,youacknowledgethatyouhaveread,understood,andagreedtotheseterms.DJICareRefreshiscreatedbySZDJITechnologyCo.,Ltd.(hereinafter"we"or"DJI")togiveyoupeaceofmind.DJIagreestoprovidereplacementproductsforanadditionalfeeifdamageoccursaccidentallyundernormalusetoacoveredaircraft,gimbalandcamerawithintheperiodofvalidity.DJIhasarelationshipwithaninsurancecompanythatcoversthecostoftheseprograms.
Forasmalladditionalcharge,DJICareRefreshoffersuptotworeplacementunitswithinoneyear.Eachtimeyourequestareplacement,you’llreceiveareplacementunitthatisneworequivalentto
newinperformanceandreliability.
DJICareRefreshandthecorrespondingproductmustbepurchasedfromthesamecountryorregion.DJICareRefreshonlysupportsaircraftpurchasedfromofficialorauthorizedchannels,andits
benefitsareonlyeligibleintheregionwhereitwaspurchased.
DJIwillcovershippingfeesonlyinthecountryorregionwhereDJICareRefreshwaspurchased.Otherwise,thecustomerwillbearresponsibilityanyshippingandcustomsfeescausedbysendingthe
.Coverage ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
productfromanotherregion.DJIhastherighttorefuseserviceinthiscircumstance.
ForMavic2,thecoveredgimbalunderDJICareRefreshisonlyforthegimbalwithitsserialnumberboundtotheaircraft.IfthegimbalwasreplacedinDJI’sofficialrepaircenter(DJI’sofficialrepair
centermentionedinthisAgreementreferstoDJI’srepaircenters,officialrecommendedrepaircenters,andauthorizedrepaircenters),thecoveragestatedintheagreementwillbeupdated
automaticallyandthereplacedgimbalwillbecoveredbyDJICareRefresh.Theothergimbalthatisremovedfromtheaircraftwillnotbecovered.
FortheOsmoPocket,thegimbalcanbereplaced.
FortheOsmoAction,thecameraandbatterycanbereplaced.
FortheMavicseriesandSpark,theaircraft,gimbal,camera,batteryandpropellerscanbereplaced.
ForthePhantom4Proseries,Phantom4Advanced,andPhantom3SE,theaircraft,gimbal,camera,andpropellerscanbereplaced.
FortheInspire2,theaircraftandpropellerscanbereplaced.
FortheZenmuseX4S,X5SandX7,thegimbalandcamera(includinglens)canbereplaced.
DJICareRefreshdoesnotcoverthefollowing:
1.Lostorpartiallylostaircraft,gimbaloraccessories.
2.Stolen,forgotten,orabandonedproduct.
3.Damagecausedbyflightunderunsuitableconditions.
4.Remotecontroller,batteryofInspire2,Phantom4ProseriesandPhantom4Advanced,andmodificationaccessories.
5.Deliberatelosses.
6.Abrasionsandshelldamagethatdonotaffecttheperformanceoftheproduct.
7.Directorindirectlossescausedbyforcemajeure.
8.Replacementrequestsfordamageincurredoutsidetheperiodofvalidity.
9.Extrafeesresultingfromtechnicalenhancementsorperformanceimprovements.
10.Damageresultingfrommodificationsthatarenotinaccordancewithmanualrecommendations,ortheuseofincompatiblebatteriesandcharger.
11.Damageresultingfromtheuseofthirdpartyaccessories,batteriesorsoftware.
12.Agimbalthatisrepairedorreplacedinanon-officialrepaircenter.
13.AgimbalthatisremovedfromtheaircraftandreplacedbyanotheroneinDJI’sofficialrepaircenter.
DJICareRefreshincludestworeplacements.Ifyouclaimforreplacementofyourproducttwice,DJIshallbeconsideredtohavefullyexecutedtheDJICareRefreshservice.TheDJICareRefreshservice
willthenbeterminated.
Afterreplacement,theoriginalproductbecomesDJI’spropertyandthereplacementproductisyourproperty,withcoverageeffectivefortheremainingperiodofthePlan.
.Exclusions ć
.ReplacementService ć
.PeriodofValidityofDJICareRefresh ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
DJICareRefreshisvalidfor12months.IfyoupurchaseaproductwithDJICareRefreshontheofficialDJIwebsite,itshalltakeeffectontheseconddayafterthedateofshipment.IfyoubuyDJICare
RefreshseparatelyontheofficialDJIwebsiteorviaotherchannels,itshallbeeffectivefromthedateontheserviceagreement.
1.IfdamagetoyourDJIproductoccursandyouarewithinDJICareRefreshcoverage,contactDJISupportviahttp://www.dji.com/support,TELandONLINESUPPORTarepreferred.
2.Sendyourproduct(includingtheaircraft,gimbal,propellersandbattery)basedontheDJICareRefreshwarrantyplanyouhavepurchasedtoaDJIdesignatedrepaircenterundertheinstructionof
DJISupport.
IfyoupurchaseDJICareRefresh(Inspire2),sendtheaircraftandpropellers.
IfyoupurchaseDJICareRefresh(X4S/X5S/X7),sendX4S/X5S/X7gimbal(includinglens).
IfyoupurchaseDJICareRefresh(Phantom4Proseries,Phantom4AdvancedandPhantom3SE),sendtheaircraft,gimbal,camera,andpropellers.
IfyoupurchaseDJICareRefresh(MavicseriesandSpark),sendtheaircraft,gimbal,cameraandpropellers.Inordertoshortenlogisticstime,pleasedonotsendbackthebatteryifitworkswell.
Ifyoudonotsendtherequiredpart(s),DJImayrequireyoutosendit(them)againordeclineyourreplacementrequest.
3.DONOTreturntheremotecontroller.Youwillberequiredtoundertakeanyfeesincurredfromreturningtheremotecontroller.
4.ForMavic2,ifyourgimbalisreplacedinDJI’sofficialrepaircenter,pleasesendtheaircraftandreplacedgimbalback.Ifwronggimbaland/oradditionalgimbalissentback,thegenertaedfeeswill
becoveredbythecustomersthemselves.
5.DJICareRefreshprovidesuptotworeplacementsforyourdrone.Foreachreplacementservice,DJICareRefreshfortheMavicseriesandSparkcoversonlyonebatteryreplacement.
Pleasedonotsendadditionalbatteriesoraccessories.Otherwise,thecustomerwillberesponsibleforanyrelatedshippingandhandlingfees.
6.IfdamagetoyouraircraftoccursandyouarewithinDJICareRefresh’scoverage,youwillreceiveaquotationaboutrepairfees.Youcanchoosetopayforrepairorreplaceyouraircraft.For
replacementservices,anadditionalfeewillbecharged.Afterthepaymentisconfirmed,DJIwillsendthereplacementtoyou.
DJICareRefreshwillbeterminatedwithoutnoticeinthefollowingsituations:
1.Theservicehasexpired.
2.Theaircraftorthegimbalhasbeenrepairedinanon-officialdesignatedrepaircenter.
3.DJICareRefreshincludestworeplacements.Ifyouclaimforreplacementofyourproducttwice,DJIshallbeconsideredtohavefullyexecutedtheDJICareRefreshservice.TheDJICareRefresh
servicewillthenbeterminated.
4.IfthecustomerisfoundtohavebrokenaDJICareRefreshcoveredproductonpurpose,theservicewillbeterminatedautomatically,andDJIwillnotofferarefund.Ifacustomerisfoundtobe
causingaccidentsforfinancialgain,DJIreservestherighttotakelegalaction.
Therearenohiddenchargesforthereplacementservice.AfteryouchooseDJICareRefresh,youwillreceiveprioritizedservice.ThecostoftwowaypostageforcustomerswithinDJICareRefresh
serviceareaswillbecoveredbyDJI.Inotherareas,thesecostsandanyassociatedcustomer’sdutiesareatthecustomer'sexpense.Inallareasthecustomfeesareatthecustomer'sexpense.Each
.ReplacementProcess ć
.TerminationofDJICareRefresh ć
.ReplacementFee ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
timethereplacementserviceisrequested,subjecttoyourpurchaseregion.
InNAregion(US&Canada):
ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis$29,thesecondtimereplacementfeeis$39.
ForDJICareRefresh(Spark),thefirsttimereplacementfeeis$49,thesecondtimereplacementfeeis$69.
ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis$119,thesecondtimereplacementfeeis$139.
ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis$79,thesecondtimereplacementfeeis$129.
ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis$89,thesecondtimereplacementfeeis$139.
ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis$69,thesecondtimereplacementfeeis$99.
ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis$209,thesecondtimereplacementfeeis$329.
ForDJICareRefresh(X4S),thefirsttimereplacementfeeis$49,thesecondtimereplacementfeeis$69.
ForDJICareRefresh(X5S),thefirsttimereplacementfeeis$149,thesecondtimereplacementfeeis$219.
ForDJICareRefresh(X7),thefirsttimereplacementfeeis$379,thesecondtimereplacementfeeis$529.
ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis$99,thesecondtimereplacementfeeis$149.
ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis$99,thesecondtimereplacementfeeis$139.
ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis$69,thesecondtimereplacementfeeis$79.
IntheEUregion(27countries),SwitzerlandandNorway:
ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis€29,thesecondtimereplacementfeeis€39.
ForDJICareRefresh(OsmoPocket),thefirsttimereplacementfeeis€29,thesecondtimereplacementfeeis€39.
ForDJICareRefresh(Spark),thefirsttimereplacementfeeis€49,thesecondtimereplacementfeeis€69.
ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis€119,thesecondtimereplacementfeeis€139.
ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis€99,thesecondtimereplacementfeeis€139.
ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis€109,thesecondtimereplacementfeeis€169.
ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis€89,thesecondtimereplacementfeeis€119.
ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis€239,thesecondtimereplacementfeeis€379.
ForDJICareRefresh(X4S),thefirsttimereplacementfeeis€59,thesecondtimereplacementfeeis€89.
ForDJICareRefresh(X5S),thefirsttimereplacementfeeis€179,thesecondtimereplacementfeeis€269.
ForDJICareRefresh(X7),thefirsttimereplacementfeeis€469,thesecondtimereplacementfeeis€569.
ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis€139,thesecondtimereplacementfeeis€209.
ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis€129,thesecondtimereplacementfeeis€189.
ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis€89,thesecondtimereplacementfeeis€99.
IntheUK:
ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis 29,thesecondtimereplacementfeeis 39.
ForDJICareRefresh(OsmoPocket),thefirsttimereplacementfeeis 29,thesecondtimereplacementfeeis 39.
ForDJICareRefresh(Spark),thefirsttimereplacementfeeis 49,thesecondtimereplacementfeeis 69.
ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis 99,thesecondtimereplacementfeeis 109.
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE
ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 129.
ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis 99,thesecondtimereplacementfeeis 159.
ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 109.
ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis 219,thesecondtimereplacementfeeis 339.
ForDJICareRefresh(X4S),thefirsttimereplacementfeeis 49,thesecondtimereplacementfeeis 79.
ForDJICareRefresh(X5S),thefirsttimereplacementfeeis 159,thesecondtimereplacementfeeis 239.
ForDJICareRefresh(X7),thefirsttimereplacementfeeis 399,thesecondtimereplacementfeeis 519.
ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis 129,thesecondtimereplacementfeeis 189.
ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis 119,thesecondtimereplacementfeeis 179.
ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 89.
IntheAUregion:
ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeisAUD$49,thesecondtimereplacementfeeisAUD$59.
ForDJICareRefresh(Spark),thefirsttimereplacementfeeisAUD$79,thesecondtimereplacementfeeisAUD$99.
ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeisAUD$159,thesecondtimereplacementfeeisAUD$169.
ForDJICareRefreshMavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeisAUD$139,thesecondtimereplacementfeeisAUD$199.
ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeisAUD$159,thesecondtimereplacementfeeisAUD$229.
ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeisAUD$129,thesecondtimereplacementfeeisAUD$169.
ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeisAUD$369,thesecondtimereplacementfeeisAUD$579.
ForDJICareRefresh(X4S),thefirsttimereplacementfeeisAUD$79,thesecondtimereplacementfeeisAUD$119.
ForDJICareRefresh(X5S),thefirsttimereplacementfeeisAUD$269,thesecondtimereplacementfeeisAUD$399.
ForDJICareRefresh(X7),thefirsttimereplacementfeeisAUD$649,thesecondtimereplacementfeeisAUD$849.
ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeisAUD$209,thesecondtimereplacementfeeisAUD$319.
ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeisAUD189,thesecondtimereplacementfeeisAUD269.
1)DJICareRefreshcanbecancelleduponreturnoftheproductpurchased,accordingtoDJIrefundpolicies.
2)DJICareRefreshcannotbecancelledwithoutreturningtheproductpurchased.
3)DJICareRefreshcannotbetransferredafterpurchase.
YouagreetoprovideDJIwithyourpersonalinformation,includingbutnotlimitedtoyourname,emailaddress,address,phonenumber,faxnumberandidentitynumberforustoprovideyouwitha
betterservice.ByapplyingforDJICareRefresh,youacknowledgethatyouhaveread,understoodandagreedthePrivacyPolicyasshownathttp://www.dji.com/policy.
PleasedoNOTsendSDcardstoDJI.DJIshallnotberesponsibleforanydamageorlosstothedataorpersonalinformationstoredorsavedinyourproduct.
.ReturnandTransferofDJICareRefresh ć
.PersonalInformation ć
DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE