Embed Size (px)
Citation preview
Division of Instructional and Information Technology
Amy Johnson, Project Manager
Student-Parent EmailProject Overview
January, 2011
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Overview
Provide a standard electronic means of communication between Parents, Teachers, and Students which will:
Assist schools utilizing on-line learning environments communicate with students Engage parents in the school community Provide safe and secure email to students Remove the burden of email system maintenance from schools Provide an email system that adheres to DOE archiving requirements
2
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Key Features
Monitoring provides teachers the ability to review communications if behavior becomes suspect
Moderating protects students by preventing contact from unapproved adults, and requiring content approval by the student’s teacher
Filtering of content and even attachments prevents students from sending or receiving inappropriate content
Relationship Management communication access based on the relationship to the student
Compliance with federal protection acts (Family Educational Rights and Privacy Act (FERPA) & Child Online Protection Act (COPA))
Single Sign-on for students, parents, and teachers for DOE applications
Parent ID Consolidation for parents with multiple students.
3
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Auto-Populated Address Book
4
Address book auto-populated based on the user’s role. Parents’ address book
auto-populated with their student(s) and their student’s teachers
Teachers’ address book auto-populated with their students, sorted by courses, and their students’ parent/guardian(s)
Students’ address book auto-populated with their parent/guardian(s) and their teachers
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Deployment Overview
Begins January 31, 2011
Target iLearn schools, Connected Learning schools, existing schools• ~130 schools total• 6-8 schools per week through the end of the school year• CUNY interns will work on-site with these schools to provide technical and deployment support
during initial deployment
Non-targeted schools• ~30 schools have expressed an interest in the program• Provide schools student, parent, & teacher information required for implementation• Provide schools printed forms, parent letters, posters, for implementation• Primary support will be via phone & email; on-site support provided as available
Parents• Work closely with targeted schools to bring awareness of email availability to parents• Work closely with ARIS Parent Link and other DOE parent-oriented initiatives to assist in
distribution of parent IDs
5
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Training
Strategic
Partners
Online
Training
Face to
Face
6
Online Training:• Available for teachers, parents,
and students• Demonstrate application
functionality to the users (administration, monitoring, and general user)
• Provide guidance on how to integrate email into school curriculum (teacher professional development)
Strategic Partners:• Assist schools in
incorporating email into an online-classroom blended instructional model
• Establish best practices for all schools on how to incorporate email into every school day
• Provide ongoing on-site professional development and technical support to schools
Face to face training sessions for schools and/or parents
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Technical Support
Onsite
• Available for targeted schools during initial deployment
• As necessary after initial deployment
• Staffed by CUNY interns & Connected Learning Partners
Phone
• Available for Parents & Schools
• Working with DIIT help desk to integrate phone support for ePals
• Staffed by CUNY interns
• Available for Parents & Schools
• Staffed by CUNY interns
7
Escalation Path: DOE Project Manager, then ePals
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Common Questions
Q: How much will ePals SchoolMail cost the school?
A: It’s FREE to all users!
Q: How much storage space will I have with ePals SchoolMail?
A: Each user will receive a minimum of 10GB of storage space.
Q: Who can get an ePals SchoolMail account?
A: All students and parent/guardian(s), provided the have the appropriate access to the student, can get an ePals SchoolMail.
Q: Will parents have to share an email address or have separate accounts?
A: Each parent in ATS, if they have the appropriate access level, will be provided a separate email account.
Q: How is ePals SchoolMail different from Google?
A: With ePals, schools no longer have to create accounts for parents and students. Additionally, ePals’ SchoolMail protects students from students from things like cyber-predators with its automated filter, monitoring, and moderating capabilities. Integration between Google apps and ePals’ SchoolMail will occur in the 2011-12 school year.
8
Student Parent Email Project
New York City Department of Education | Division of Instructional and Information Technology | January, 2011
Questions
For additional questions, or to request ePals’ SchoolMail for your school, please contact:
Amy L. Johnson
718.935.2766
9
