Division of Hotels and Restaurants Annual Report 2016-17During Fiscal Year 2016-17, the Bureau of Sanitation and Safety Inspections (BSSI) accomplished 155,473 inspections of the 94,904

Department of Business and Professional Regulation

Florida

Years of Food Safeliy D1vis1on of Hotels amp Restaurants

dO~r

privilege

Office of the Secretary Jonathan Zachem Secretary De artment of Business 2601 Blair Stone Road

amp iProfessional Regulation Tallahassee Florida 32399-1000 Phone 8504130755 bull Fax 8509214094

Jonathan Zachem Secretary Rick Scott Governor

Greetings

The last year was an exciting time at the Department of Business and Professional Regulation As Secretary I have had the privilege of working with dedicated team members that strive to improve the lives of Floridas consumers and licensees It is a goal to help make Florida the best place in the world to do business I believe that we made significant strides to honor our obligation to license efficiently and regulate fairly

Regulations that safeguard Floridians while helping businesses grow make sense By efficiently communicating with our licensees and consumers we can effectively respond to your needs We rely on each of you to let us know whats working whats not and what we can do to improve

We strive daily to streamline processes eliminate unnecessary regulations and provide world class customer service Your feedback ensures that we continue to make that happen As you enjoy your next visit to a Florida hotel or restaurant remember that DBPR is also here to serve you

Sincerely

LICENSE EFFICIENTLY REGULATE FAIRLY WNINMYFLORIDALICENSECOM

Division of Hotels amp Restaurants Annual Report 2016-17

Table of Contents

Introduction 2

Division Organization 3

Regulatory Districts and Offices 6

Plan Review Statistics 7

Public Lodging and Food Service Licensing Statistics 8

Public Lodging and Food Service Inspection Statistics 12

Public Food Service Violation Totals 15

Public Lodging Violation Totals 19

Consumer Complaint Statistics 22

Compliance Statistics 23

Bureau of Elevator Safety Statistics 25

Division of Hotels and Restaurants Annual Report FY 2016-2017 Page 1


The Division of Hotels and Restaurants (division) is responsible for licensing inspecting and regulating

public lodging and food service establishments in Florida1 The mission of the division is to protect the health and safety of the public by providing the industry with quality inspections and fair regulation The division is also responsible for licensing and regulating elevators escalators and other vertical conveyance

devices2

The division is organized into four main units

Directorrsquos Office

Bureau of Sanitation and Safety Inspections

Bureau of Field Services

Bureau of Elevator Safety

During the past Fiscal Year the division was authorized 308 positions to provide program services and an operating budget of $23979992 During this period the division

Conducted a total of 111449 public food service and lodging establishment inspections to ensuresanitation and safety standards (see tables on pages 12-13)

Performed more than 86 of the statutorily required inspections for public food service 778 fortransient lodging establishments and 709 for apartments

Cited a total of 768005 violations of sanitary standards in public food service and lodging establishments(see tables on pages 15-20) and

Identified 167259 violations corrected on site and 32225 violations where corrective action was takenduring inspections demonstrating achievement of active managerial control of food safety findings

OFFICE OF THE DIRECTOR

Rick Akin Director

The Office of the Director oversees all operations and activities of the division The Director manages the preparation of the divisionrsquos annual legislative budget requests ensures that appropriated funds are properly disbursed and is responsible for implementing legislative changes to Chapters 399 and 509 Florida Statutes as well as promulgating rules and regulations related to the divisionrsquos programs The Director works closely with the departmentrsquos legal staff regarding matters of enforcement and compliance as well as emergency closures for establishments posing an immediate health or safety threat to the public

1 Pursuant to Chapter 509 Florida Statutes 2 Pursuant to Chapter 399 Florida Statutes


DIVISION OF HOTELS AND RESTAURANTS


BUREAU OF SANITATION AND SAFETY INSPECTIONS

Cathy Tucker Bureau Chief

During Fiscal Year 2016-17 the Bureau of Sanitation and Safety Inspections (BSSI) accomplished 155473 inspections of the 94904 licensed food service and lodging establishments in Florida to ensure the health and safety of our residents and visitors The bureau has seven district offices that are located in Miami Margate Fort Myers Orlando Tampa Jacksonville and Panama City Beach Each of the seven district offices is responsible for coordinating daily activities and scheduling inspections Administrative enforcement cases are initiated by district offices to ensure compliance with the law The division is authorized to assess fines up to $1000 per violation and to suspend or revoke an operatorrsquos license In addition to routine safety and sanitation inspections the bureau performs

Opening inspections for new establishments and changes of ownership

ldquoCall-backrdquo inspections on establishments cited for high priority violations within a specified time period to verify correction of deficiencies

Complaint investigations

Foodborne illness investigations in coordination with the Florida Department of Health and

Disaster inspections of public food service and public lodging establishments whenever necessary to respond to an emergency event or incident

To help fight the Zika public health threat BSSI provided educational outreach on virus prevention to 7098 licensed food and transient lodging accounts in Miami-Dade county in August 2016 Additionally the bureau conducted disaster response inspections in the aftermath of Hurricane Hermine in September 2016 and Hurricane Matthew in October 2016

Office of Program Quality (OPQ) ensures that all inspectors are properly trained by our staff of qualified trainers This office conducts new employee training programs that provide step-by-step levels of instruction and participation geared toward producing well-rounded consistent and knowledgeable inspectors

OPQ coordinates and provides technical training for division inspection staff as required by Section 509036 Florida Statutes This includes ensuring all new inspectors are field tested by US Food and Drug Administration (FDA)-certified inspectiontraining officers on risk-based and Hazard Analysis and Critical Control Point inspections Each inspector receives a minimum of 20 continuing education hours per year in food safety and sanitation In Fiscal Year 2016-17 OPQ facilitated 7709 continuing education hours statewide

OPQ staff is responsible for monitoring federal and state food code changes that affect the division and for making recommendations to management regarding rules and policies influenced by those changes The technical coordinators also assist in the application of laws and rules help resolve implementation issues for field staff and industry and provide leadership in public workshops or hearings to resolve outstanding sanitation and safety issues The coordinators address technical questions from the public regarding laws rules and procedures and field complaints prior to investigation by the district offices



Office of Plan Review (OPR) oversees plan review for new or altered food service establishments acting on variance requests and ensuring statewide consistency The centralized OPR completes all reviews in Tallahassee Headquarters OPR reviewed 6589 plans for a total of $857700 collected in revenue The elimination of the plan review fee in May 2017 has saved applicants $130350 with an annual projection up to $1000000

OPR has implemented various process improvements cost reduction and avoidance strategies including electronic plan review submission thereby reducing postage and printing costs Centralization also resolved numerous workload inequities and substantially improved customer service Eligible restaurant license applicants are able to electronically submit their plans for immediate feedback and approval Plan review centralization has resulted in a more efficient use of resources greater consistency and responsiveness and a time cost savings to applicants

BUREAU OF FIELD SERVICES

Christopher Carson Bureau Chief

The Bureau of Field Services provides support to the rest of the division in order to ensure achievement of core mission This includes operating the divisionrsquos Licensure and Compliance sections business analysis and technical coordination Field Services manages the divisionrsquos mobile inspection program develops web content creates and maintains most of the divisionrsquos forms and publications and provides public reporting data

Licensure Section The Licensure Section processes licenses for public lodging food service establishments and elevators Staff enters new licenses and changes of ownership reconciles license fees resolves licensing problems and provides license information to the public and the divisionrsquos field staff They also coordinate the divisionrsquos annual license renewals for 94904 public food and lodging establishments and 52969 active elevators escalators and other vertical conveyances

Compliance Section The Compliance Section manages the administrative enforcement activity of the division This office also coordinates indexing of enforcement cases and works with department legal staff to process emergency orders and formal hearings with the Division of Administrative Hearings within the Department of Management Services The office has continued to emphasize compliance in keeping with the divisionrsquos mission This includes an informal less adversarial settlement process that concludes cases in a shorter time and reduces the need for litigation



BUREAU OF ELEVATOR SAFETY

Michelle Comingore Bureau Chief

The Bureau of Elevator Safety enforces Floridarsquos elevator laws to ensure the safety of persons using vertical transportation (elevators escalators dumbwaiters moving walks inclined stairway chair lifts and inclined or vertical wheelchair lifts) The program enforces the national standards of the American Society of Mechanical Engineersrsquo (ASME) Safety Code for Elevators and Escalators (A171 A173 and A181) the state standard Florida Elevator Safety Code Chapter 399 Florida Statutes and Chapter 30 Florida Building Code-Buildings Other accompanying standards include the National Electrical Code State Fire Marshalrsquos Uniform Fire Safety Standards NFPA Life Safety Code Americans with Disability Act and Florida Accessibility Code and Chapter 61C-5 Florida Administrative Code

The bureau issues Certificates of Operation for elevators and other vertical conveyances issues construction and alteration permits verifies service maintenance contract agreements licenses registered elevator companies and issues professional credentials for Certified Elevator Technicians Certified Elevator Inspectors and Certificates of Competency It also registers providers to deliver approved continuing education course content The bureau is responsible for recording annual safety inspections of elevators and coordinates annual renewals of Certificates of Operation and licensed credentials for professions with the divisionrsquos Licensure Section The bureau also manages local program contracts authorized by statute with the cities of Miami and Miami Beach Miami-Dade County Broward County and Reedy Creek Improvement District to ensure that the programs adhere to state standards

To assure rider safety bureau inspectors monitor the quality of private elevator inspections and local contracted programs In addition to performing inspections the bureaursquos ten certified elevator inspectors respond to complaints educate owners about their responsibility to have annual safety inspections and work to eliminate code violations in their respective regions During Fiscal Year 2016-17 these inspectors conducted 1869 monitoring inspections

Floridarsquos elevator safety program achieved 9672 percent compliance for Certificate of Operation licenses This high level of compliance was achieved through the efforts of field and office staff by a combination of site visits written notices and in rare instances administrative fines Securing compliance of over 96 percent of all vertical and horizontal transportation devices in Florida benefits and positively impacts not only citizens but also visitors of Florida The use of unsafe and defective lifting devices imposes a substantial possibility of serious injury and exposes elevator personnel as well as the public to unsafe and hazardous conditions Ensuring the safety of life and limb and protecting the health and welfare of the riding public and elevator personnel is the core mission of the Bureau of Elevator Safety

The bureaursquos oversight role for 53000 conveyances and five contracted jurisdictions continues to increase due to ongoing growth in new elevator construction and registration of new elevator workers and companies within the state


Tallahassee

Regional Offices 1 Miami2 Margate3 Tampa4 Orlando5 Jacksonville6 Panama City7 Fort Myers

~- - -


REGULATORY DISTRICTS AND OFFICES


7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -

Public Lodging and Food Service Establishment

Licensing

Table 1 Number of Plan Reviews by TypemdashFY 2016-17

District New Change Owner Remodel Total

1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589

Table 2 Number of Variances ProcessedmdashFY 2016-17

District Routine Emergency Total

1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94

Figure 1 Historical Comparison of Plan Reviews Received

Plan Reviews Received

Source Plan Review Database 2005-2017



Licensing

Table 3 Public Lodging and Food Service Establishment License AccountsmdashEnd of FY 2016-17

ESTABLISHMENT TYPE DISTRICT

1 2 3 4 5 6 7 TOTAL

PUBLIC LODGING ESTABLISHMENTS

Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600

Nontransient Apartments 5467 3898 2832 2312 1512 1092 895 18008

Transient Apartments 211 232 172 86 35 17 142 895

Bed and Breakfasts 57 25 30 43 65 27 12 259

Vacation Rentals - Condos

Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057

Vacation Rentals - Dwellings

Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602

Vacation Rentals ndash Timeshare Projects

Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931

PUBLIC FOOD SERVICE ESTABLISHMENTS

Seating 5914 7094 6999 8349 4755 3328 4871 41310

Permanent Nonseating 1021 983 899 1220 576 315 529 5543

Theme Park Food Carts 0 1 5 20 6 0 0 32

Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563

Mobile Food Dispensing Vehicles

645 386 705 756 438 346 308 3584

Vending Machines 13 48 170 327 161 20 60 799

SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904

SOURCE DBPR Versa Regulation Single Licensing System 07012017


--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing

Figure 2 Historical Comparison of Total Number of Public Food Service and Lodging Accounts

352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging

Lodging Note Beginning in 2008 the division started annually administratively closing vacation rental accounts that were expired over one year


-- -

- -

---

--

----


Licensing

Figure 2 Historical Comparison of Total Number of Public Lodging and Food Service Accounts 656

54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts

Table 4 Temporary Food Service Event Licenses Issued mdash FY 2016-17

DISTRICT LICENSE TYPE 1 2 3 4 5 6 7 TOTAL

1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474

Already Licensed ndash Annual 94 127 143 74 81 27 45 591

Already Licensed ndash Permanent

183 247 243 125 148 67 27 1040

Already Licensed - DACS 46 3 78 5 8 12 5 157

Total 1156 917 1162 1075 631 303 560 5804

SOURCE DBPR VersaRegulation Single Licensing System 08102017 NOTE Vendors with a DBPR or Department of Agriculture and Consumer Services (DACS) food service license may operate under their existing license when they have a satisfactory on-site inspection


Mobile Food Dispensing Vehicles Hot Dog Carts 4000 1200

3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017

All Vacation Rentals Motels (Condominiums Dwellings and Timeshare

3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing

Table 5 Public Lodging Units by Type of Establishment and by DistrictmdashEnd of FY 2016-17

ESTABLISHMENT TYPE 1 2 3 4 5 6 7 TOTAL Hotels 53465 40051 32869 97854 24042 15305 19865 283451

Motels 12180 11541 22995 49937 16235 17737 12041 142666




Vacation Rental-Condos 7985 5775 6321 36847 4156 20151 12382 93617

Vacation Rental-Dwellings 3087 1439 7145 12547 977 6335 5925 37455

Vacation Rental-Timeshare Projects 30 92 22 4241 53 131 0 4569

TOTAL 246514 247804 296884 452687 187378 130914 118982 1681163 SOURCE DBPR Versa Regulation Single Licensing System 07012017

Figure 3 Historical Licensing Trends

Charts for all license types are available on our website httpwwwmyfloridalicensecomdbprhrreportsstatisticshr-statisticshtml



Inspections

Table 6 Public Lodging and Food Service Establishment Initial Inspections PerformedmdashFY 2016-17

Public Food Service Initial Inspections by District

INSPECTION TYPE 1 2 3 4 5 6 7 TOTALS

01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843

04 Complaint Partial 3 1 1 34 4 11 0 54

05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758

Public Lodging Initial Inspections by District


01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1

Subtotal Lodging 5865 3685 3580 4661 2207 1464 2229 23691

Total Initial Inspections by District


01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449

SOURCE DBPR VersaRegulation Single Licensing System 07012017 amp 07032017 NOTE Licensing routine and complaint-full inspections are counted toward statutory requirement Epidemiological inspections are usually recorded as routine inspections Other inspections include discontinued categories information calls training and quality assurance inspections For an accounting of temporary events see Table 4



Inspections

Table 7 Food and Lodging Callback Inspections PerformedmdashFY 2016-17

Public Food Service Callback Inspections by District


01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048

Public Lodging Callback Inspections by District


01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0


Total Callback Inspections by District


01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections

Table 8 Food and Lodging Inspection Frequency and PerformancemdashFY 2016-17

MEASURE FOOD SERVICE LODGING APARTMENTS TOTAL

Active Licenses Requiring Inspection 52992 4776 18906 76674

Percent Change Since Last Fiscal Year 285 164 119 236

Estimated Number of Annual Inspections Required 90014 9552 18906 118472

Number Active Licenses Inspected Once 22007 1109 12694 35810

Number Active Licenses Inspected Twice 26965 3011 642 30618

Number Active Licenses Inspected 3 Times 2807 446 59 3312

Number Active Licenses Inspected 4 or More Times 451 152 12 615

Number Active Licenses Not Inspected This Period 743 57 5496 6296

Percent Active Licenses Inspected Once 4153 2322 6714 4670

Percent Active Licenses Inspected Twice 5089 6304 340 3993

Percent Active Licenses Inspected 3 Times 530 934 031 432

Percent Active Licenses Inspected 4 or More Times 085 318 006 080

Percent Active Licenses Not Inspected This Period 140 119 2907 821

Number Active Licenses that Met or Exceeded Annual Requirement 45833 3718 13411 62962

Percent Active Licenses that Met or Exceeded Annual Requirement 8649 7785 7094 8212

SOURCE DBPR Versa Regulation Single Licensing System 07032017 NoteOther than apartments and vacation rentals For purpose of this table the term ldquolodgingrdquo includes hotels motels and bed amp breakfast inns Vacation rentals are inspected in response to complaints and are not included above The number of active licenses is slightly different from Table 3 because of license processing accomplished since compiling the data for that table

Table 8A Public Food Service Risk Level Inspection Requirements

RISK BASED CATEGORY

Level 1

DESCRIPTION

Temporary public food service establishments Vending machines Public food service establishments that

bull Do not cook raw animal food or bull Cook raw animal food but do not cool any cookedheated foods

INSPECTION S REQUIRED

1

LICENSE COUNT

16165

Level 2

Public food service establishments that bull Cook raw animal food and cool any cookedheated food or bull Conduct a special process as defined in 3‐50211 or 3‐50212

2009 FDA Food Code or bull Serve a raw or undercooked animal food that requires a

consumer advisory

2 36633

Level 3

Level 4

Public food service establishments that

Have a history of non‐compliance (the division has taken three or more disciplinary actions over a two‐year period) or

Serve a highly susceptible population (HSP)

Public food service establishments that have been identified by the Florida Department of Health in a confirmed foodborne illness

3

4

193

47


Note A public food service establishmentrsquos inspection requirement is determined by its Risk Level


FOOOBORNE ILLNESS RISK

I FACTORS ANO PUBLIC HEAL TH j INTERVENTIONS J 01A Food obtained from approved 142 0 0 0 142 002 0002 source

middotmiddot orsmiddot Foocisafe middotamiddotnd iiiiaeiuiteratedmiddotsouiicf middot-middotfi )166 -middot middot middot s9 middot 1smiddot _ _ middot middot middot middot middotcF middot1middot 1A92deg middot 1 so -middot middot middot middot middot middotot34 middotmiddot condition

middotmiddot oremiddot stieUsiodda9si coriimirigiiii9middotmiddot middotmiddotmiddotmiddotmiddot middot middot middotmiddot-middotmiddotmiddotmiddot middot middot middot middot o -middot middot middot middot tis3 middotmiddotmiddotmiddotmiddotmiddot1s middot -middotmiddot-middot middot middot middot middotcF middot middot2s31 middot middotmiddotmiddotmiddotmiddotmiddotmiddoto39 -middot middot middot middot middot middot0033 middotmiddot middotmiddot ore Paramiddotsfte middotc1estriidf6ii formiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddot-middotmiddotmiddot1 319 -middot middot middot middot middot middotmiddotmiddotmiddot29 middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotcF middot middot 1middot34smiddot middot middotmiddot middotmiddotmiddotmiddoto 1s -middot middot middot middot middot middoto01s

rawundercooked fish middotmiddot 02Acorimiddotsiiriiei ac1iifsorymiddotoii middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot--middotmiddotmiddotmiddotmiddotmiddotmiddoto -middotmiddotmiddotmiddotmiddotmiddotmiddotro5 middotmiddotmiddotmiddotmiddotmiddotmiddot omiddot -middotmiddot-middotmiddotmiddotmiddotmiddotcF middotmiddotmiddotmiddot 4osmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotoM -middotmiddotmiddotmiddotmiddotmiddotoMsmiddotmiddot ~~~ur~~~~0()~~~ ClYStEr~ ---middot _ -middot middot- - middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot - middot middot middot middot middot middot middot middot middot middot middot middot middot

02B Consumer advisory on 10 31 99 0 0 3209 045 0037 rawundercooked animal foods

middot middot 02cmiddot batemariltiiigmiddot i-eaciy-to~eat(RtmiddotEy- middot middot middot middot-middotmiddotmiddot1 )1fa -middot middot middot fssmiddotss middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotci - middot1middoti2f9middot middot middotmiddotmiddotmiddoti4cio -middot middot middot middot middot middot0201middot middotmiddot potentially hazardoustimetemperature

~911trol ~9~s~f~~ fegto~~ _ _ -middot _ _ -middot middot- _ _ 03A Receiving and holding PHTCS 23320 1 68 0 23389 325 0272 foods cold

middot middot 03middotsmiddot Recefvfrifaiicf tioieiiiii PHttcsmiddotmiddotmiddotmiddot middot middot middot middot-middotmiddotmiddotsots -middot middot middotmiddotmiddotmiddotmiddot o middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotcF middot middotsorsmiddot middot middotmiddotmiddotmiddoto84 -middot middot middot middot middot middot0011middot middotmiddot foods hot

middot middot 03middotcmiddot cmiddotoo1ltri9 middotrav-i arimai tooeismiddotandpianr middot-middotmiddotmiddotmiddot middot229 -middot middot middot middot middot middotmiddot231 middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotcF middot middot middot middot 466 middot middotmiddotmiddotmiddotoM -middot middot middot middot middot middotoMs middotmiddot foods noncontinuous cooking of raw animal foods

middot middot o3t c601i-i9middotPf-iitcmiddotsmiddotfoodsmiddot middotpmiddotrmiddotopermiddotmiddotmiddotmiddotmiddot middot middot middot middot-middotmiddot j 514 -middot middot middot middot 4S-2s middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotomiddot- middot middots340middot middot middotmiddotmiddotmiddot1 1so -middot middot middot middot middot middotoosi middotmiddot ~9~Iing l_~tho~~ _ _ _ _ _ _

03E Reheating PHTCS foods for hot 651 0 4 0 655 009 0008

hsgt_l~i11g_middotmiddotmiddotmiddot middotmiddot-middotmiddot -middotmiddotmiddotmiddot -middot middotmiddot-middotmiddot -middotmiddotmiddot middotmiddotmiddot-gt middotmiddotmiddotmiddot- - 03F Time as a Public Health Control 2968 1728 1 0 4697 065 0055

middot middot o3middotG middotRedLicecioxygEiripac1lta9inmiddot9middot1RoPj middot middot middot-middotmiddotmiddotmiddot middot3ss -middot middot middot middot middot middotmiddotmiddot4f middot middotmiddotmiddotmiddotmiddot middot omiddot -middotmiddotmiddot middot middot middot middotomiddot- middot middot middot middot 403middot middot middotmiddotmiddotmiddotoomiddotw -middot middot middot middot middot middotoomiddotos middotmiddot ~~9oth~ ~pe~i~[ _Pregt~_E~~e~ -middotmiddotmiddotmiddot -middot _ -middotmiddotmiddot middotmiddotmiddot-gt middotmiddot--middot _

07 Unwrapped or PHTCS food not 179 0 0 0 179 002 0002 re-served

middot middot osA separatini raw anfrriai fcioc1s trom middot middot middot middot -middot rs349 -middot middot middot middot middot middot middot middot middot11deg middot middot middot middot113 middot -middot middot middot middot middot middot middot middotcF 20133middot middot middot middot middot middot2so -middot middot middot middot middot middot0234 middot middot each other RTE foods and unwashed

Prsgt_dllc~ -middotmiddotmiddotmiddot -middot -middotmiddotmiddot middotmiddotmiddot-gt middot-middotmiddotmiddot _ 08B Food protection during preparation 1742 486 28358 0 30586 425 0356

~t9ragE ~fdcli~p_l~Y ----middotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddot- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 09 Bare hand contact with RTE food 2137 30 224 0 2391 033 0028

f~~rna~YE CgtPEfting Fr9ce9w~ (AQP) _ _ _ _ _ _ 11 Employee health knowledge 45 2385 7 0 2437 034 0028

1l~YmP~91ati~~t11Plegty~~ pr~~~nt _ ___ _ _ _ _ 12A Hands clean and washed properly 13057 1211 0 0 14268 198 0166

Ll~E of_ ~cnd c1~~~~pti~l~ usE 9ffPP -middotmiddotmiddotmiddot -middot middotmiddotmiddot-- -middotmiddotmiddot middotmiddotmiddot-gt middot-middotmiddotmiddot _ 12B Employee eating drinking tasting 0 1 14510 0 14511 202 0169 food smoking

NOTE Based on initial inspections only Reporting violaitons are not counted in sum total


Food Service Violations

Table 9 Number and Type of Violations Found in Public Food Service EstablishmentsmdashFY 2016-17


FOOOBORNE ILLNESS RISK FACTORS ANO PUBLIC HEAL TH INTERVENTIONS 22 Food-contactsurfacescleanand 6962 491 96 8961 0 6511 9 905 0757 sanitized

middot middot 31A Haridwasi-i middotsrik(sf frisfafl ecf middot middot middot middot middot middot middot middot o -- middot middotimiddotcsmiddot14 middot ----- middot omiddot ---- middot middot middot middot middotcF hafi middot middotmiddotmiddotmiddotHgt3 middot middot middot middot middot middot middoto2s4 middotmiddot c1~e~s~)~_ rio~_ ~~~d_ fl_r_ ~thE~ p~rpC~E~ _ _

31 B Handwashing supplies and O 19253 8384 0 27637 384 0321

h~~Vv~~~-~ig~_ P~OIJi_~~~- -- - - - - 32 Bathrooms O 140 61 51 0 6291 087 0073

middot middot 4f cheriifca1sitcixk suiistaricesmiddot middotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotfl J33 middotmiddot middot middot middot ssi1s middot middotmiddotmiddotffr middotmiddotmiddotmiddot middot middot middot middotcF middot1middots0Mmiddot middot middotmiddot tM -middot middot middot middot middot middot0222 middotmiddot middot middot 53A Foocfriii1ria9ermiddotcertitfcatlon middot middot middotmiddotmiddotmiddotmiddot middot middot middot middotmiddotmiddotmiddotmiddotmiddot middot middot middot middot o middotmiddot middot middot middot ssmiddot15 middot middotmiddotmiddotmiddotmiddot middot omiddot middotmiddotmiddotmiddot middot middot middot middotcF middot middotssrsmiddot middot middotmiddot 1 2middot1 middot middot middot middot middot middot middoto1middot01middot middotmiddot

knowledgeactive managerial control EJlt~ePt~11PIOY~E hE~_lriJ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ______________ _

53B State approved food handler O 13990 0 0 13990 194 0 163 training employee duty specific trainingknowledge

Subtotal 1 FOODBORNE ILLNESS RISK 106609 153265 67954 0 327828 4556 381 1 FACTORS AND PUBLIC HEALTH INTERVENTIONS

r 2 GOOD RETAIL PRACTICES -- -- -- -- -- -- ] 02D Food items properly labeled 0 480 9554 0 10034 139 0 117

~i_ginc11_ l_nta_i~-~F _____ _ - bull bull bull bull bull bull bull middot middot middot 03 Food at proper temperature

~llu_~(IY _ert~F~~s-~ _~re~)__ ____ _ _ _ _ 04 Facilities to maintain PHTCS foods 0 41 0 0 41 001 0000

c1tthe P~lpe_r t~~Perc1tllE ___ _ _ _ _ _ 05 Food and food equipment 16 5419 6800 0 12235 170 0 142

h~FF101~e_rs PVi~~~ -~11d_ c1~ur~~~- ____ _ _ _ __________________________________________ _ 06 PHTCS foods properly thawed O O 43 12 0 43 12 060 0050

middotmiddot csmiddot i=ooei middotprotectforiiciosmiddots~confamlnaHoii middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot gt middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot bull middot middot middot middot middot middot middot middot middot middot middot middot middot middot middot

~llu_~(IY _e11t~F~~s-~ _~11e~) _ _ _ _ 10 In use food dispensing utensils 393 0 20815 0 21208 295 0247

P~lp~rlY -~~orE~_ _ _ _ _ 12 Hand washing hygiene alternative operation plan (manually

E~_tEre_~ ~~rn_~~-) _ __ _ _ _ _ 13 Clean clothes hair restraints jewelry 0 271 10440 0 10711 149 0 125

P_illt_e(1_~~ific_i_I_ fi_ngeF11)1s_ _ _ _ _ 14 Food-contact and nonfood contact 1173 5597 54009 0 60779 845 0707 surfaces designed constructed maintained installed located

middot middot middot1middotsmiddot blshwashfri9 tadfiffes ctiemkai test middotmiddotmiddot --- middot middot middot middot middot3s middot middot middot middot middot ssmiddot33 1T3s3 middot middotmiddot middotmiddot middot middot middot middotcF 202sr middot middot middot middot middot2s2 middot middot middot middot middot middot middoto23s middot middot Ki~(~)_ g~~g_es_ ____ ______ ___ ____ ____ ____ __ ____ ______ ____

21 Wiping cloths clean and soiled 0 0 22448 0 22448 312 0261 linens laundry facilities

NOTE Based on 1nit1al mspectons only Reportrg v1ola1tons are not counted m sum total



Table 9 Number and Type of Violations Found in Public Food Service EstablishmentsmdashFY 2016-17 (continued)


igh I I I I I of All I Avg Violation Codes Prioritv Intermediate Basic Reporting Total Violations oer 1ns1L_

[ 2 GOOD RETAIL PRACTICES - ] 23 Non-food contact surfaces clean 1 0 44263 0 44264 615 0515

middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-----middotmiddotmiddotmiddotmiddotmiddot --middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot ----middotmiddotmiddotmiddotmiddotmiddotmiddot- 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 24 Storagehandling of clean equipment 0 0 141 21 0 141 21 196 0164

ll~~)Sil~i ~r dry_ig _ _ -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddot- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddot 25 Single-service and single-use items 13 0 13200 0 13213 184 0154

middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-----middotmiddotmiddotmiddotmiddotmiddot --middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot ----middotmiddotmiddotmiddotmiddotmiddotmiddot- 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 27 Water source safe hot (100F) and 74 6772 585 0 7431 103 0086

~~9 lln~~~ pr~~~lr~ _ _ _ _ __ _ 28 Sewage and waste water disposed 648 49 382 0 1079 015 0013

P~~p~rlY -middotmiddotmiddotmiddot -middot middotmiddot-middotmiddot -middotmiddotmiddot middotmiddotmiddot-gt _ 29 Plumbing installed and maintained 8834 748 12849 0 22431 312 0261 mop sink water filters backflow

P~~_veni~ _ _ _ _ _ 31 Toilet and handwashing facilities

~_llbe~i ~nl~)i_~rit ~~~ign~~ bull )nst~)~~ _ _ __ _ _ middot- _ 33 Garbage and refuse premises 0 0 10545 0 10545 147 0123 maintained

middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-----middotmiddotmiddotmiddotmiddotmiddot --middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot ----middotmiddotmiddotmiddotmiddotmiddotmiddot- 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 35A No presence or breeding of 8335 167 2690 0 111 92 156 0130

t_1_~~ctst~~~~nt~P~sts 1_1~li11~~rii~I~ - -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddot- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 35B Outer openings protected from 0 0 6305 0 6305 088 0073

1_1~~ctsP~~t~ rC~et P~of ----middot _ -middot middot- _ _ _ 36 Floors walls ceilings and attached 0 0 631 90 0 631 90 878 0735 equipment properly constructed and clean rooms and equipment properly vented middot middot 3smiddotu9titin9middot provieiedmiddotasmiddotreqiiirecf ffxftiresmiddot middot-middotmiddot-middot middot middot middot middot o -middot middot middotmiddotmiddot middotmiddotmiddotmiddotmiddot o middot middotsmiddotso2middot -middotmiddotmiddot middot middot middot middotcF middot middotssoi middot middotmiddot middotmiddot oM -middot middot middot middot middot middotoots middotmiddot

~~~l~e~ ~ ~u~~PrCl~~~e~ -middot middot-- _ -middot middot- _ _ 39 Rooms and equipment - vented as

r~quire~ ----middotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddot- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot--middot 40 Employee personal belongings 0 0 7297 0 7297 101 0085

middot middot 42deg ciearifri9 aiicf rriariieriaricemiddot middot middot middot middot middot middot middot middot middot middot middot ----middot middot middot middot middot o -middot middot middot middot middot middot middot middot middot middot o middot middott 19s middot -middot middotmiddot middot middot middot middotomiddot - middot middoti i 9degsmiddot middot middot middot i M -middot middot middot middot middot middotooe4 middot middot ~9L iPll~Dt middotmiddot-middotmiddotmiddotmiddot -middot -middotmiddotmiddot middotmiddotmiddot-gt _

43 Complete separation from 2 106 23 0 131 002 0002 livingsleeping areaprivate premise kitchen restricted - no unauthorized

P~rson1_1~ -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-- -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddot--middotmiddotmiddotmiddot -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 50 Current license properly displayed 625 0 2542 0 31 67 044 0037

middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 51 Other conditionssanitaryandsafe O 11 85 9400 19 10585 147 0123

cip~rc3t_iri ----middotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddot-middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot-middotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot -middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 52 Misrepresentation misbranding O 429 81 0 510 007 0006

middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot 54 Florida Clean Indoor Air Act 0 0 33 0 33 000 0000

~Cl~ P1i~ii~e ----middot _ -middot middot- _ _ 55 Automatic Gratuity Notice 0 0 8 0 8 000 0000

Subtotal 2 GOOD RETAIL PRACTICES 20152 30097 ~41 283 19 391532 5441 4 551





g __ Vi_ola_ti_on_C_o_de_s ________ ----=1===--1==-- --jl==-=l=Rep_o--rtingplusmn=T_ot_al-=t=== =11==er 1ns1L_

3 FIRE VIO LATIONS FOR l

j REPORTING PURPOSES ONLY 35B-02 Doors required to swing in the 0 0 213 0 213 003 0002

~i_r_~ctio~ sgtf Elg~~~ _tr~y~ -----middotmiddotmiddotmiddotmiddotmiddot ij middotmiddotmiddotmiddotmiddotmiddotmiddotomiddot ----middotmiddotmiddotmiddotmiddotmiddotmiddot- 1- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middot0012 45 Fire extinguishing equipment 0 1034 0 000 middot middot 4smiddotExiisniif b1odltedmiddotomiddotrmiddotioc1lteif middot middot middotmiddotmiddotmiddotmiddot middot middot middot middot 0 0 6 t6f middotmiddotmiddotmiddoto middotmiddotmiddotmiddotmiddotocio middot middot middotoMs middot middot 47deg Eied ricai middotwfriiigiouiieismiddot lii 9o6d middotrepair middotmiddot 0 0 6 middotmiddotmiddotmiddot139middotmiddot middotmiddotmiddotmiddoto middotmiddotmiddotmiddotmiddotocio middotoM2 middot middot 4smiddot cfas appiiances middot1ofler middotcertHfca1e middot middot middot middot middot middot middot middot 0 0 6 soomiddotmiddot middotmiddotmiddotmiddoto middotmiddotmiddotmiddotmiddotoM middotoM7 ~l~n-~Plt~ted -----middotmiddotmiddotmiddotmiddotmiddot 0 6 14f middotmiddotmiddotmiddoto middotmiddotmiddotmiddotmiddotoM middotoM2 49 Flammablecombustible materials 0

Subtotal 3 FIRE VIOLATIONSmiddot FOR 0 0 213 2665 213 003 0033 REPORTING PURPOSES ONLY

GRAND TOTAL 126761 183362 409450 2684 719573 8365

I

Average per Inspection 1474 2131 4760 0031 8365

Top 10 Violations

Violation Number




Top 10 Food Violations

22 Food-contact surfaces clean and sanitized

36

14

23

Floors walls ceilings and attached equipment properly constructed and clean rooms and equipment properly vented

Food-contact and nonfood contact surfaces designed constructed maintained installed located

Non-food contact surfaces clean

08B

31B

03A

Food protection during preparation storage and display

Handwashing supplies and handwash sign provided Receiving and holding PHTCS foods cold

21

29

31A

Wiping cloths clean and soiled linens laundry facilities Plumbing installed and maintained mop sink water filters backflow prevention

Handwash sink(s) installed accessible not used for other purposes


iolation Codes

I 1 LODGING VIOLATIONS 02 Safety Fire hazards 1331 0 0 0 1331 275 0057

05middotsmiddotafeiy i-ieanng impafredsmo1ltemiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddota21r middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto -- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot ii2ti- middotmiddotmiddotmiddotmiddot middot 1middotmiddot middotmiddotmiddoto03ilmiddotmiddot detectors osmiddotsmiddotafeiy middotsof1ei-t)oiiermiddotooinmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddot g2middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto -- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotg2middot middotmiddotmiddotmiddotmiddot 0 middot19 middotmiddotmiddotooMmiddot

09 Safety Lighting public guest rooms 0 0 174 0 174 036 0007 middot1omiddotsmiddotafeiyidiiciuate Eeatng middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot--middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotK middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto -- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot5middot middotmiddotmiddotmiddotmiddot o01 middotmiddotmiddotoooo-shy

middotffsmiddotafeiyibulligtPirancesmiddotproperiymiddotii-siai1eci middotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot56d-- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddot Momiddot middotmiddotmiddotmiddotmiddot middot35 middotmiddotmiddoto02ii maintained 12middot04 Safety Balcony railing with greater 2774 omiddot 0-- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot i 600 middotmiddotmiddoto1middot20--than 4 inch opening middot13middotsmiddotafeiy middots u11ciin9middotreigtairmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddota529-- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotiiei2(f middotmiddotmiddotmiddot11ii1 middotmiddotmiddoto351--

middot1rsmiddotafeiy middotProper i6c1ltin9middotdemiddotvicesmiddotmiddotmiddotmiddotmiddotmiddot----middot middotmiddotmiddotmiddotmiddotmiddot2fomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto-- middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddoti omiddot middotmiddotmiddotmiddotmiddot o43 middotmiddotmiddotooogmiddotmiddot

15 Sanitation Bathrooms public guescmiddotmiddot (ideg middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot 1192 middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot 1192 246 middotmiddotmiddoto051

~l_lPPli~S 16 Sanitation Water source safe hotcold 129 0 0 0 129 027 0006 J)~OVid~lt bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull 17 Sanitation Bedding bed linens towels middotomiddot middotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddot1350 middotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotr3middot50 279 middotmiddotmiddoto05ii

19 Sanitation Plumbing 3733 20 Sanitation Ventilation middoto 21 Sanitation Toxics storage use middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddot21T

22 Sanitation Ice protection

23 Sanitation Glassware tableware 453 utensils sanitized middotmiddotmiddot------24 Saniiaiion middot v erriiin control 2181

middot1r middotmiddotmiddotmiddotmiddot454

middotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddot419

550middot middotmiddotmiddotomiddot 19

middotmiddotmiddotomiddot

0

0

243

0

middotmiddotmiddota middotmiddotmiddota

0

middotmiddotmiddota

419middot middotmiddot 6a1 middotmiddotmiddoto01ii

ttf 66 middotmiddotmiddot0033middotmiddot

715 148 0031

--middotmiddot -----middotmiddotmiddot 2181 450 middotmiddotmiddot 0094 middot

25 Sanitation Premises maintained middotomiddot 6 middotmiddotmiddotmiddotmiddotmiddot1s47 middotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotril4r 1620 middotmiddotmiddoto33ii

26 Sanitation Garbage and refuse middotomiddot 6 middotmiddotmiddotmiddotmiddotmiddot9238 middotmiddotmiddotmiddoto middot 9238 1907 middotmiddotmiddoto3Jii

_ci_sJ)OS bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull 27 Sanitation Sewage and waste water 73 0 28 0 101 021 0004 disposal 29 tonmiddotsumer Proiecifon--Giiesimiddotigtroiieriy middot middot middotmiddotmiddotmiddotmiddot middot middoto middot middotmiddotmiddot middot middot middot middot middot middotmiddotmiddotomiddot middot middot middot middotmiddotmiddotmiddotmiddot middot middot middotmiddotmiddot middotmiddot middot middot middot middot middotmiddotmiddoto middot middot middot middotmiddotmiddotmiddotmiddot middot middot middot T middotmiddot middot middot middot 000 middotmiddotmiddotoooo--1iabi1ity notified 33 Consumer Protection Unethical middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddot X 0 ~1_1s in~~~Prc~~~~ CgtV~Jqok_in9 34 Consumer Protection Licensee middot(ideg 0 0 criminal conduct 35 tonmiddotsumer Proiecifonmiddoti=i6rdamiddotc 1eaiimiddotmiddotmiddotmiddotmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotomiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotrmiddot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddoto middot middotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddotmiddot4middot middotmiddotmiddotmiddotmiddot o01 middotmiddotmiddotoooo--1ndoor Air Act

NOTE Based on initial inspections only Labels were changed on 1112013 After that date some violations were combined into others Reporting violaitons are not counted in sum total

J

V


Lodging Violations

Table 10 Number and Type of Violations Found in Public Lodging EstablishmentsmdashFY 2016-2017

Continued on next page


Violation Codes

1 LODGING VIOLATIONS 36 Consumer Protection Telephone 0 surcharge posted 37 Consumer Protection Guest reg ister middoto middot 38 General Current license displayed 1215 0 _cllail_a~~ JPOn_ ~9 ue_st ____ middotmiddotmiddot-----middot middotmiddot----- 6 middotmiddotmiddotomiddot 39 General Housekeeping

40 General ciitier conditions sate middotmiddotmiddot------ middot------

28 middotmiddotmiddotamiddot sanitary

Subtotal 1 LODGING VIOLATIONS 14381 653

2 FIRE VIOLATIONSmiddot FOR REPORTING PURPOSES ONLY 01 Safety Fire extinguishers 0 0

03 Safety Fire Sprinkler systemiddotmmiddot -- ----- ----- middoto 0

399

24

908

middotmiddotmiddotmiddotmiddotmiddot1905

21

33398

0

0

0

middotmiddotmiddoto middotmiddotmiddoto

0

1112

11

399 082 0017

2r -- 005 middotmiddotmiddot0001

2123 438 0091

--middotmiddot -----middotmiddotmiddot middotmiddotmiddot 0002 middot 1906 394

middot Hf --middotmiddot -----middotmiddotmiddot middotmiddotmiddot 0002 middot 010

48432 10000 2087

0 000 0048

0

04 Safety Smoke detectors fire alarm middoto middot middotmiddotmiddotomiddot 0 784 omiddot -- 000 middotmiddotmiddoto034middotmiddot _5_YStell)_s ___ _____ _____ _____ _____ _____ ____ _____ _____ ____ _____ _____ ____ _____ _____ __ 05 Safety Hearing impaired smoke O O O 41 0 000 0002 detectors 06 Safeiy Exrtsiobstniciemiddotd ----- ----- 6 middotmiddotmiddotomiddot 0 middotf54 omiddot -- 000 middotmiddotmiddotoiioi-

07 Safety Electrical wiring in good repair 6 middotmiddotmiddotamiddot 0 middotfog amiddot --middotmiddot -----middotmiddotmiddot middotmiddotmiddot ooos middot 000

08-03 Safety Boiler certificate 6 middotmiddotmiddotamiddot 0 467 amiddot --middotmiddot -----middotmiddotmiddot middotmiddotmiddot 0020 middot 000

11 Safety Appliances properly installed 6 middotmiddotmiddotamiddot 0 middotmiddotmiddotmiddotmiddot14 amiddot -- 000 middotmiddotmiddot0001 maintained

Subtotal 2 FIRE VIOLATIONS - FOR 0 0 0 2808 0 000 0121 REPORTING PURPOSES ONLY

GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations

Table 10 Number and Type of Violations Found in Public Lodging EstablishmentsmdashFY 2016-2017 (Continued)

Top 10 Lodging Violations

26 Garbage and Refuse Disposal

13 Building Repair

25 Premises Maintained

19 Plumbing

12 Balcony Railing Safety

24 Vermin Control

38 Current License Displayed

39 Housekeeping

2 Fire Hazards

17 Sanitation Bedding Bed linens towels


665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~

- IE - 00 ili] HID rte - -

- fl m 00pound - -- - ~ - lrui ~ ~ lH nm Dlz ]mi ~

100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations

Figure 4 Historical Comparison of Average Number of Violations per Inspection

Lodging


Food Service


Consumer Complaints

Table 11 Foodborne Illness Complaint ActivitymdashFY 2016-2017

DISTRICT

DISPOSITION OTHER 1 2 3 4 5 6 7 TOTAL

Confirmed 0 25 25 64 1 8 26 8 157

Handled by Phone 0 0 0 0 0 1 0 0 1

Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294

SOURCE DBPR Versa Regulation Single Licensing System 8162017 Disposition based on inspection violations not epidemiological outcomes

Table 12 Consumer Complaint Activitymdash FY 2016-2017

DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784

Subtotal 75 678 1077 1431 1506 947 596 582 6892 Lodging Apartments

Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220

Subtotal 0 109 85 141 69 80 76 21 581 Lodging Hotels Motels and Bed amp Breakfasts

Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719

SOURCE DBPR Versa Regulation Single Licensing System 8162017 NOTE Confirmed and Not Observed denotes that the division followed up with an inspection Disposition ldquoOtherrdquo includes all other follow-ups other than phone calls including letters e-mails referrals to other agencies andndashmost commonlyndashnot recorded possibly due to an open investigation



Consumer Complaints

Table 12 Consumer Complaint Activitymdash FY 2016-2017 (Continued)

DISTRICT


Lodging Vacation Rentals

Confirmed 0 2 1 0 6 1 6 3 19


Handled by Compliance 1 3 212 14 32 3 9 3 277

Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943

SOURCE DBPR Versa Regulation Single Licensing System 8162017 and Office of Compliance NOTE Confirmed and Not Observed denotes that the division followed up with an inspection Disposition ldquoOtherrdquo includes all other follow-ups other than phone calls including letters e-mails referrals to other agencies andndashmost commonlyndashnot recorded possibly due to an open investigation

Compliance

Figure 5 Historical Comparison of Food and Lodging Compliance Activity

1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued

Total Processed by Division

Orders Clerked



Compliance

Table 13 Compliance ActivitymdashFY 2016-17

COMPLIANCE ACTIVITY FOOD SERVICE LODGING ELEVATORS TOTAL

Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796

3rd offender 134 3 59 196

4th or higher offender 49 1 23 73 Settlement Officers

Settled 2333 139 251 2723

DismissedClosed 219 96 1 316

Final Orders on Waiver 227 44 935 1206

Sent to Office of General Counsel 225 13 1 239

Total processed by division 3004 292 1188 3998 Office of General Counsel

Informal Hearings 150 10 57 217

Formal Hearings 4 0 0 4


Stipulation amp Consent Orders 0 0 0 0 Agency Clerk

Orders Clerked 2759 191 1330 4280 Actions

Suspensions 64 0 0 64

Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256

Average fine assessed $415 $295 $318 $346

Median fine assessed $400 $200 $250 $250

Lowest fine assessed $100 $100 $250 $100

Highest fine assessed $4200 $960 $1000 $4200

Most frequent fine assessed $400 $200 $250 $250

Fines collected $1131547 $52430 $376059 $1560687 SOURCE DBPR Versa Regulation Single Licensing System 08182017


------------------------- 97 22 -----9-85_6_1bull~

55000 -sect 50000 0 CJ CJ lt( 45000 0 la gt 40000 Q)

jjj 35000

co r--0 0 ifgt ltD 0 0 0 0 N N

9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400


Table 14 Elevator Accounts

ELEVATOR TYPE Current

Current Delinquent

Delinquent Total Permits Sealed Special Sealed Total

Traction Passenger 11521 9738 310 262 11831 582 122 79 12614

Hydraulic Passenger 34016 9710 1016 290 35032 595 337 253 36217

Traction Freight 325 9448 19 552 344 9 40 42 435

Hydraulic Freight 606 9543 29 457 635 11 30 34 710

Hand Power Passenger 1 10000 0 000 1 0 0 2 3

Hand Power Freight 2 10000 0 000 2 0 8 5 15

Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29

Limited Use Limited Application 357 9444 21 556 378 17 19 9 423

Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309

Sidewalk Elevator 1 10000 0 000 1 0 4 0 5

Material Lift Dumbwaiter ATD 8 8889 1 1111 9 3 1 0 13

Special Purpose Personnel Elevator 79 8778 11 1222 90 1 14 0 105

Inclined Stairway Chair Lift 52 9286 4 714 56 5 13 0 74

Inclined amp Vertical Wheelchair Lift 2770 9311 205 689 2975 112 232 85 3404

Total 51233 9672 1736 328 52969 1419 1142 567 56097 SOURCE DBPR Versa Regulation Single Licensing System 07012017

Figure 6 Historical Comparison of Total Active Elevator Accounts and Licensing Compliance


70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total


Table 15 Elevator Professional Credential Accounts

2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17

Registered Elevator Companies

252 286 268 300 288 286 275 302 332

Certified Elevator Inspectors 295 354 355 364 360 351 332 350 379

Certified Elevator Technicians

784 1130 1337 1589 1562 1525 1645 1650 1636

Certificates of Competency 1637 1871 1956 1916 1734 1763 1810 1797 1797

SOURCE Extracts and reports from 2008-2017

Table 16 Elevator Inspections Performed by Inspection TypendashFY 2016-17

INSPECTION TYPE Failed Passed Total

Accident 14 25 39

AlterationAcceptance 39 1398 1437

Callback 1600 9238 10838

Complaint 206 66 272

Construction 519 96 615

Contract Monitoring 323 340 663

Industry OversightAudit 353 542 895

Initial Acceptance 33 1342 1375

Routine 12885 26946 39831

Temporary Operation Inspection 46 589 635

Total 16018 40582 56600

Figure 7 Historical Comparison of Elevator Inspections



Table 17 Historical Comparison of Elevator Accidents

ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596

Hydraulic Freight 3 3 5 0 2 3 2 2 3 23 06

Hydraulic Passenger 31 46 44 33 32 18 19 18 15 256 67

Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01

Traction Freight 3 1 1 1 0 0 0 0 0 6 02

Traction Passenger 45 53 36 51 42 32 42 35 37 373 98

Total 414 384 415 402 463 302 497 530 396 3803 1000 SOURCE Versa Regulation 2008-2017


dO~r

privilege

Office of the Secretary Jonathan Zachem Secretary De artment of Business 2601 Blair Stone Road

amp iProfessional Regulation Tallahassee Florida 32399-1000 Phone 8504130755 bull Fax 8509214094

Jonathan Zachem Secretary Rick Scott Governor

Greetings

The last year was an exciting time at the Department of Business and Professional Regulation As Secretary I have had the privilege of working with dedicated team members that strive to improve the lives of Floridas consumers and licensees It is a goal to help make Florida the best place in the world to do business I believe that we made significant strides to honor our obligation to license efficiently and regulate fairly

Regulations that safeguard Floridians while helping businesses grow make sense By efficiently communicating with our licensees and consumers we can effectively respond to your needs We rely on each of you to let us know whats working whats not and what we can do to improve

We strive daily to streamline processes eliminate unnecessary regulations and provide world class customer service Your feedback ensures that we continue to make that happen As you enjoy your next visit to a Florida hotel or restaurant remember that DBPR is also here to serve you

Sincerely

LICENSE EFFICIENTLY REGULATE FAIRLY WNINMYFLORIDALICENSECOM


Table of Contents

Introduction 2















devices2












Rick Akin Director





































Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Table of Contents

Introduction 2















devices2












Rick Akin Director





































Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01








devices2












Rick Akin Director





































Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





































Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01























Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01














Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





Tallahassee


~- - -




7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





7000 -------------------------

6500 -+-----------------------

6000 +----------------------

5500 +------------------ - - - f-

5000

4500 -

4000 -


Licensing



1 733 79 197 1009

2 734 115 171 1020

3 842 129 203 1174

4 958 126 334 1418

5 558 95 182 835

6 355 68 97 520

7 425 79 109 613

Total 4605 691 1293 6589



1 8 15 23

2 2 5 7

3 7 8 15

4 9 19 28

5 9 2 11

6 1 4 5

7 1 4 5

Total 37 57 94






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Licensing



1 2 3 4 5 6 7 TOTAL


Hotels 462 267 261 390 212 151 173 1916

Motels 261 333 489 533 337 317 330 2600





Single 885 130 283 1146 157 290 169 3060

Group 118 76 79 240 38 165 204 920

Collective 126 28 101 149 74 392 187 1057


Single 690 569 3032 5818 160 544 578 11391

Group 33 33 27 52 8 21 29 203

Collective 131 153 235 383 80 307 313 1602


Single 0 1 1 1 0 0 0 3

Group 1 0 0 11 0 1 0 13

Collective 0 0 0 0 3 1 0 4

SUBTOTAL 8442 5745 7542 11164 2681 3325 3032 41931


Seating 5914 7094 6999 8349 4755 3328 4871 41310



Catering 207 253 194 230 106 64 88 1142

Hot Dog Carts 117 62 104 127 76 38 39 563


645 386 705 756 438 346 308 3584


SUBTOTAL 7917 8827 9076 11029 6118 4111 5895 52973

GRAND TOTAL 16359 14572 16618 22193 8799 7436 8927 94904



--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





--

--

--- -

-- ------

--

-- --- -- - ------

---


Licensing


352

25

357

32

361

52

370

76

380

68 394

31 413

64 429

34

422

77

432

16

439

71

446

39

446

97

453

27

463

15

472

51

479

43

486

11 499

66 515

32 529

73

30000

32000

34000

36000

38000

40000

42000

44000

46000

48000

50000

52000

54000

Food Service304

29

306

00

313

02

319

52

329

76

337

80

342

48 355

57

364

59

369

06

369

64

36

589 378

98

372

73

375

44

378

97

371

55 384

72

401

92

403

41

41

931

28000

30000

32000

34000

36000

38000

40000

42000

Lodging



-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





-- -

- -

---

--

----


Licensing


54

663

32

67

454

690

28

710

44

73

211

756

12

783

91

787

36

801

22

809

35

812

28

825

95

826

00

838

59

851

48

850

98

870

83 90

158

918

73 949

04

60000

65000

70000

75000

80000

85000

90000

95000

Total Accounts



1-3 day license 329 170 129 299 78 52 65 1122

4-30 day license 394 231 522 464 297 136 376 2420

Annual license 110 139 47 108 19 9 42 474



183 247 243 125 148 67 27 1040


Total 1156 917 1162 1075 631 303 560 5804




3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






3600 1000

3200 800 Jl Jl C C

2800 0 0 600 u u u u c( c(

2400 400

2000 200

1600 0

2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


3600 20000

18000 3400

16000 3200

Jl C

14000 3000 0 u u c(

12000 2800

10000 2600

8000 2400 2003 2006 2009 2012 2015 2017 2003 2006 2009 2012 2015 2017


Licensing



Motels 12180 11541 22995 49937 16235 17737 12041 142666












Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Inspections




01 Licensing 1142 1267 1270 1610 935 563 722 7509

02 Routine 11460 11648 12216 15971 7502 4492 9059 72348

03 Complaint Full 746 1378 1577 1607 1054 696 785 7843


05 Other 0 2 1 1 0 0 0 4

Subtotal Food 13351 14296 15065 19223 9495 5762 10566 87758



01 Licensing 387 315 315 272 169 100 123 1681

02 Routine 5275 3129 2839 3704 1754 1073 1971 19745

03 Complaint Full 203 240 425 669 284 291 135 2247


05 Other 0 0 1 0 0 0 0 1




01 Licensing 1529 1582 1585 1882 1104 663 845 9190

02 Routine 16735 14777 15055 19675 9256 5565 11030 92093

03 Complaint Full 949 1618 2002 2276 1338 987 920 10090


05 Other 0 2 2 1 0 0 0 5

Subtotal 19216 17981 18645 23884 11702 7226 12795 111449




Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Inspections




01 Licensing 93 228 229 84 136 58 69 897

02 Routine 5214 5041 5952 7541 3623 2492 3813 33676

03 Complaint Full 486 772 1149 1126 832 551 530 5446


05 Other 0 7 0 0 0 0 0 7

Subtotal Food 5793 6048 7330 8766 4593 3106 4412 40048



01 Licensing 8 33 25 11 10 13 9 109

02 Routine 587 416 324 486 334 240 335 2722

03 Complaint Full 77 122 185 460 156 244 73 1317


05 Other 0 0 0 0 0 0 0 0




01 Licensing 101 261 254 95 146 71 78 1006

02 Routine 5801 5457 6276 8027 3957 2732 4148 36398

03 Complaint Full 563 894 1334 1586 988 795 603 6763


05 Other 0 7 0 0 0 0 0 7

Subtotal 6465 6621 7864 9729 5093 3603 4829 44204




Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Inspections




















RISK BASED CATEGORY

Level 1

DESCRIPTION




1

LICENSE COUNT

16165

Level 2



consumer advisory

2 36633

Level 3

Level 4





3

4

193

47






















































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01























































































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





























































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01




































GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01










GRAND TOTAL 126761 183362 409450 2684 719573 8365

I


Top 10 Violations

Violation Number






36

14

23




08B

31B

03A



21

29

31A




iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





iolation Codes















0

0

243

0


0

middotmiddotmiddota



715 148 0031






J

V


Lodging Violations




Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





Violation Codes







399

24

908


21

33398

0

0

0


0

1112

11

399 082 0017


2123 438 0091



48432 10000 2087

0 000 0048

0






GRAND TOTAL 14381 653 33398 2808 48432 2087


Top 10 Violations

1350

Violation Number

J I


Lodging Violations




13 Building Repair


19 Plumbing


24 Vermin Control


39 Housekeeping

2 Fire Hazards



665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





665

596

523505

486

432 424 415

468

637

842877

769

725

680

621641

719

821 824 836

000

100

200

300

400

500

600

700

800

900

1000

00

250 = - - E

-200

150

-- ~ - ~



100

050

000

-- -- -- - -- -- ---

_ -- - -


Lodging Violations


Lodging


Food Service


Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Consumer Complaints


DISTRICT


Confirmed 0 25 25 64 1 8 26 8 157


Not Observed 1 77 142 242 381 318 131 170 1462

Other 4 126 255 83 64 17 75 50 674 Subtotal 5 228 422 389 446 344 232 228 2294



DISTRICT


Food Service

Confirmed 7 91 249 366 51 224 189 109 1286

Handled by Phone 3 3 3 2 19 20 10 0 60

Not Observed 26 279 612 710 912 548 348 327 3762

Other 39 305 213 353 524 155 49 146 1784


Confirmed 0 14 10 40 12 23 24 4 127


Not Observed 0 29 39 41 30 43 29 11 222

Other 0 66 35 59 25 12 17 6 220


Confirmed 0 10 50 88 31 69 99 17 364

Handled by Phone 0 2 93 0 7 1 0 0 103

Not Observed 0 10 0 166 309 127 115 62 789

Other 0 99 39 71 192 32 11 19 463

Subtotal 0 121 182 325 539 229 225 98 1719




Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Consumer Complaints


DISTRICT



Confirmed 0 2 1 0 6 1 6 3 19



Not Observed 0 4 8 13 50 3 13 5 96

Other 0 4 2 9 29 5 15 1 65 Subtotal 1 13 223 36 117 12 43 12 457

GRAND TOTAL 81 1149 1989 2322 2677 1612 1172 941 11943


Compliance


1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

FY

04

-05

FY

05

-06

FY

06

-07

FY

07

-08

FY

08

-09

FY

09

-10

FY

10

-11

FY

11

-12

FY

12

-13

FY

13

-14

FY

14

-15

FY

15

-16

FY

16

-17

Cases Issued


Orders Clerked



Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01






Compliance



Cases issued 3089 305 1412 4806

1st offender 2342 272 1127 3741

2nd offender 564 29 203 796



Settled 2333 139 251 2723











Revocations 1 0 0 1

Fines assessed $1117686 $54820 $421750 $1594256








------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





------------------------- 97 22 -----9-85_6_1bull~


jjj 35000


9716 9880

9459 9491 9874

co 0) 0 0 ~ co 0 0 0 0 N N

0 -di 0 0 N

shy

-0 -0 N

N -

I shy-0 N

() -N -0 N

-0 N

-0 N

-0 N

-0 N

10000

9800 -C 9600

0 9400 E

0 ()

9200 Q) C) res

9000 -C Q)

8800 CJ Q) a

8600

8400




Current Delinquent








Moving Walk 38 9500 2 500 40 8 0 0 48

Inclined Lift 25 9259 2 741 27 2 0 0 29


Dumbwaiter 350 9333 25 667 375 14 259 45 693

Escalator 1082 9224 91 776 1173 60 63 13 1309









70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





70000

60000

50000

40000

30000

20000

10000

0

gt--

~

-t-----

f--

I

-- - t-----

- f--

- f--

-I I

- -- - -- ~ - ~ t-----

t----- t----- t----- t----- t----- t----- t----- t-----

f-- t----- t----- t----- t----- t----- t----- t-----

f-- f-- f-- f-- f-- f-- f-- f--

- - - - - - -I I

Failed Passed Total



2008 2009 2010 2011 2012 2013 2014 2015 2016 LICENSE TYPE 09 10 11 12 13 14 15 16 17


252 286 268 300 288 286 275 302 332



784 1130 1337 1589 1562 1525 1645 1650 1636





Accident 14 25 39


Callback 1600 9238 10838






Routine 12885 26946 39831


Total 16018 40582 56600





ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01







ELEVATOR TYPE

2008 09

2009 10

2010 11

2011 12

2012 13

2013 14

2014 15

2015 16

2016 17 Total Total

Dumbwaiter 4 1 1 1 0 1 0 0 0 8 02

Escalator 301 218 236 224 267 183 297 288 254 2268 596



Inclined Lift 1 2 1 0 1 0 1 0 0 6 02

Inclined Wheel 1 2 0 0 1 0 0 0 1 5 01

Limited Use 0 0 0 1 1 1 0 0 0 3 01

Moving Walk 25 58 91 91 116 64 136 187 85 853 224

Special Purpose 0 0 0 0 1 0 0 0 1 117 01





Documents

Division of Hotels and Restaurants Annual Report 2016-17During Fiscal Year 2016-17, the Bureau of Sanitation and Safety Inspections (BSSI) accomplished 155,473 inspections of the 94,904