Distribution Network of ITC

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    Distribution Network of ITC

    Submitted by:

    Shefali Gupta

    ISBE-A-SS-10-12

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    Introduction

    ITC is one of India's foremost private sector companies with a market capitalizationof nearly US $ 19 billion and a turnover of over US $ 5 billion

    ITC has a diversified presence in Cigarettes, Hotels, Paperboards & Specialty Papers,Packaging, Agri-Business, Packaged Foods &Confectionery, Information Technology,

    Branded Apparel, Personal Care, Stationery, Safety Matches and other FMCGproducts

    ITC's diversified status originates from its corporate strategy aimed at creating multipledrivers of growth anchored on its time-tested core competencies: unmatched

    distribution reach, superior brand-building capabilities, effective supply chainmanagement.

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    Overview

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    The Composition

    Manufacturing Unit

    Separate for each product lineContract ManufacturingBackward IntegrationE-Chaupal Storage Hubs

    Stores all the products

    Distribution

    Exclusive based on the populationNeeds to stock all FMCG products Whole sellers Retailers Paanwalas

    Deepest penetration possible

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    Channel Objectives

    Consumer Behavioro Quality Consciouso Convenience goods, Needs Intensive distributiono Demands varietyo Very less waiting time

    Company Objectiveso Reach masseso Rural penetrationo Diversificationo Competitive advantage

    Alternativeso Sell ready to eat products through sweet shops like bikanerwala

    o Showrooms for High-End products

    o E-Chaupal

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    Others

    Ordero Distributors- weeklyo Retailers- twice a week o Paanwalas- dailyo Online order is placed by distributoro The periodical order from wholeseller, retailer, paanwalas is collected

    by staff of distributor. Payment

    o Mostly on cash basis, sometimes post dated chequeso Very rarely credit is allowed on cigarettes

    Transportationo Uses delivery van, rickshaw, cycles, autos

    Conflictso No conflictso Some tiffs raise between distributor and retailer due to supply from

    distributor Problems

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