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8/2/2019 Distribution Network of ITC
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Distribution Network of ITC
Submitted by:
Shefali Gupta
ISBE-A-SS-10-12
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Introduction
ITC is one of India's foremost private sector companies with a market capitalizationof nearly US $ 19 billion and a turnover of over US $ 5 billion
ITC has a diversified presence in Cigarettes, Hotels, Paperboards & Specialty Papers,Packaging, Agri-Business, Packaged Foods &Confectionery, Information Technology,
Branded Apparel, Personal Care, Stationery, Safety Matches and other FMCGproducts
ITC's diversified status originates from its corporate strategy aimed at creating multipledrivers of growth anchored on its time-tested core competencies: unmatched
distribution reach, superior brand-building capabilities, effective supply chainmanagement.
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Overview
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The Composition
Manufacturing Unit
Separate for each product lineContract ManufacturingBackward IntegrationE-Chaupal Storage Hubs
Stores all the products
Distribution
Exclusive based on the populationNeeds to stock all FMCG products Whole sellers Retailers Paanwalas
Deepest penetration possible
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Channel Objectives
Consumer Behavioro Quality Consciouso Convenience goods, Needs Intensive distributiono Demands varietyo Very less waiting time
Company Objectiveso Reach masseso Rural penetrationo Diversificationo Competitive advantage
Alternativeso Sell ready to eat products through sweet shops like bikanerwala
o Showrooms for High-End products
o E-Chaupal
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Others
Ordero Distributors- weeklyo Retailers- twice a week o Paanwalas- dailyo Online order is placed by distributoro The periodical order from wholeseller, retailer, paanwalas is collected
by staff of distributor. Payment
o Mostly on cash basis, sometimes post dated chequeso Very rarely credit is allowed on cigarettes
Transportationo Uses delivery van, rickshaw, cycles, autos
Conflictso No conflictso Some tiffs raise between distributor and retailer due to supply from
distributor Problems
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