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The Spring Conference committee is pleased to invite you to the TMA 2004 Spring Conference at Four Seasons Resort and Club at Las Colinas (Dallas), Texas. A world-class golf course, coupled with the exquisite amenities of the Four Seasons, should add to the enjoyment of participating in this Texas-style “round-up” on major corporate renewal issues. We have also arranged for three business executives from different industries to share their insights on leading

their companies during a transitioning economic environment. I’m confident you will find the conference educational, entertaining and, of course, a productive networking event.

The opening session on Friday highlights leaders in the distressed debt market and their unique perspective on how they maximize returns on investment. The panel will also share how the distressed market has evolved recently and offer a forecast for the future. The next session will examine the fast changing retail environment. This panel includes industry leaders such as a lender, consultant and appraiser who influence retail financing and an executive from a major retailer. Our third panel reviews the challenges and opportunities of working on distressed mergers and acquisitions. The dynamics of companies preparing and submitting a plan of reorganization (i.e., POR) in today’s market will be reviewed during our final panel session on Saturday morning. Discussing pivotal issues surrounding POR’s will be experts from the legal, consulting and lending communities. Wilbur L. Ross Jr., a leader in investing and fixing distressed business and TMA board member, will review the current trends in the distressed debt securities marketplace during lunch on Friday. The keynote speaker during dinner on Friday will be Daniel P. Garton, executive vice president of American Airlines, who worked on the delicate negotiations with the company’s union during American’s liquidity crisis in 2003. On Saturday morning, Robert J. DiNicola, Chairman of Zale Corporation, will describe the successful turnaround of this national jewelry brand. Of course, I couldn’t conclude this letter without mentioning the golf tournament. The always-popular shotgun golf tournament will be held on the TPC Course at the Four Seasons, which combines beautiful Texas scenery with some very treacherous greens and bunkers. As an added bonus, renowned golf pro Hank Haney will join us for the day, conducting a clinic and playing a hole with each foursome. Or, you may choose to participate in the tennis tournament being held at the Four Seasons Tennis Center, ranked among the top 50 tennis resorts in America by Tennis Magazine 2002.

Again, on behalf of the TMA’s International Board of Directors and the Spring Conference committee, it is my pleasure to invite you to Texas for the TMA 2004 Spring Conference.

Best Wishes, Brent P. HazzardGE Bank Loan Group-Distressed DebtChair, 2004 Spring Conference

Thankyoutothe2004SpringConferenceCommitteeChair: Brent P. Hazzard, GE Bank Loan Group-

Distressed DebtVice Chair: Stephen A. Donato, Hancock &

Estabrook LLPSanford R. Edlein, CTP, Glass & Associates, Inc.Joe Foster, Joe Foster Real Estate AdvisorsRandy Harvey, GE Capital Commercial

Financial ServicesLisa M. Poulin, CTP, FTI Consulting, Inc.James B. Shein, McDermott, Will & Emery

AbouttheTurnaroundManagementAssociationTurnaround Management Association (TMA) is the premier professional community dedicated to corporate renewal and turnaround management. With international headquarters in Chicago, TMA’s 6,700 members in 33 worldwide chapters comprise a professional community that helps businesses improve performance and maximize stakeholder value during periods of dramatic change. TMA’s members also work in government and academia.

WhoShouldAttendthe2004SpringConference?The 2004 Spring Conference is a must for all professionals with a stake in the corporate renewal process, including practitioners, lenders, attorneys, investors, venture capitalists, appraisers, liquidators, auctioneers, financial planners and interim corporate managers.

WhyYouShouldAttendthe2004SpringConferenceThe 2004 Spring Conference will enhance your professional and personal development by exposing you to general sessions offering the latest in corporate renewal trends and networking events that put you in contact with your peers from around the world. Some conference highlights include: Outstanding keynote speakers,

including world-renowned investment banker Wilbur Ross; AMR Corporation Executive Vice President Dan Garton, who was instrumental in American Airlines’ successful quest to stay out of bankruptcy in 2003; and Bob DiNicola, Chairman of Zale Corporation

Insightful general sessions dealing with timely topics, such as distressed investing, POR financing, distressed M&A and the future of the retail sector

Networking events, including golf and tennis tournaments and numerous meals, receptions and coffee breaks

Maximizing Corporate Renewal Opportunities in a Transitioning EconomyTurnaroundRoundup:

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Wednesday, March 108:00 a.m.–5:00 p.m. ACTP Legal Body of Knowledge Course *9:00 a.m.–11:00 a.m. Executive Committee Meeting11:00 a.m.–1:00 p.m. TMA Board of Directors Meeting1:00 p.m.–4:00 p.m. Committee Meetings with Lunch7:00 p.m. Board of Directors Dinner

Thursday, March 118:00 a.m. – 6:00 p.m. CTP Certification Exam*8:00 a.m.–10:00 a.m. ACTP Board of Directors Meeting9:30 a.m.–6:30 p.m. Registration Desk Open 10:00 a.m. Golf Clinic and Tournament with Hank Haney* 10:00 a.m. Check in/Clinic 11:30 a.m. Boxed Lunches/Shotgun Start

Sponsored by KPMG LLP1:30 p.m. Mixed Round Robin Tennis Tournament*6:00 p.m.–6:45 p.m. Professional Women’s Networking Group Reception

Sponsored by Gardner Carton & Douglas LLP6:45 p.m.–8:15 p.m. Opening Reception

Co-sponsored by Back Bay Capital Funding LLC/Fleet Retail Group Inc. ; Buccino & Associates, Inc.; and EMCC, Inc./SB Capital Group

Friday, March 127:00 a.m.–6:00 p.m. Registration Desk Open 7:30 a.m.–8:00 a.m. Continental Breakfast

Sponsored by CapitalSource8:00 a.m.–9:30 a.m. “Distressed Debt Marketplace:

Opportunities and Challenges as the Economy Improves”9:30 a.m.–10:00 a.m. Coffee Break

Sponsored by Atlas Partners, LLC10:00 a.m.–11:30 a.m. “Retail: Thinking Outside the Box” 11:45 a.m.–1:30 p.m. Lunch and Keynote Address “The Distressed Debt Landscape Today” Wilbur L. Ross, Chairman and CEO WL Ross & Co. LLC

Sponsored by Glass & Associates, Inc.1:30 p.m.–3:00 p.m. “Distressed M&A: The Art of Turning Lemons into Lemonade” 3:00 p.m.–3:30 p.m. Coffee Break

Sponsored by Great American Group3:30 p.m.–5:30 p.m. ACTP Advanced Education Session*6:30 p.m. – 7:30 p.m. Gala Cocktail Reception

Co-sponsored by Citadel Investment Group, FTI Consulting, Inc. and Textron Financial Asset Based Lending Group

7:45 p.m.–9:30 p.m. Gala Dinner and Keynote Presentation “Collaboration to Save American Airlines” Daniel P. Garton, Executive Vice President-Marketing AMR Corporation

Co-sponsored in part by GE-BLG Distressed Debt and Gordon Brothers Group

Saturday, March 138:00 a.m.–11:00 a.m. Registration Desk Open8:00 a.m.–9:45 a.m. Continental Breakfast and Keynote Address

“The Zale Turnaround Story: The Resurgence of a National Brand”

Robert J. DiNicola, Chairman Zale Corporation9:45 a.m.–11:15 a.m. “Is Your Plan of Reorganization DOA?”11:15 a.m. Conference Adjourns

* Additional Fee Required

ContinuingEducationCredit CPAs* and CTPs—7.2

hours of CPE (additional credit available for ACTP Advanced Education Session and ACTP Legal Body of Knowledge Course)

Attorneys—CLE applications pending *The Turnaround Management

Association is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to The National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Telephone: (615) 880-4200. Website: www.nasba.org. There is no prerequisite or advance study necessary to attend the 2004 Spring Conference or to qualify for continuing education credit.

ConferenceMaterialsSponsorsConference materials sponsors provide financial support for TMA’s international meetings and conferences. In addition to those sponsors listed in the agenda, the following sponsors have also generously provided support for the TMA 2004 Spring Conference. Bank of America Business Credit (lanyards) Corporate Revitalization Partners, LLC

(program book sponsor) KPMG LLP (conference bags) Morris • Anderson & Associates, Ltd.

(conference bags)

Agenda

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Friday, March 12, 11:45 a.m. – 1:30 p.m.

“TheDistressedDebtLandscapeToday”Wilbur L. Ross Jr., Chairman and CEOWL Ross & Co. LLC

Wilbur L. Ross Jr. has been involved in the restructuring of more than $200 billion (USD) of defaulted companies’ assets worldwide. In 1998, Fortune Magazine called him “King of Bankruptcy.” In this informative session, Ross will discuss the current trends in the distressed debt securities marketplace and share the lessons he’s learned throughout the last cycle.

For 26 years preceding March 2000, Wilbur Ross was executive managing director of Rothschild Inc. In April 2000, he purchased the firm’s distressed investment activities, formed WL Ross & Co. LLC and opened offices in New York City, Tokyo and Seoul. Since then, WL Ross has created private investment and hedge funds totaling more than $2 billion (USD). In April 2002, Ross organized International Steel Group (ISG) to acquire LTV Corp.’s assets. He is now its board chairman. Later in 2002, ISG acquired the steelmaking assets of Acme Steel Corp., and in April 2003, arranged a $1 billion borrowing and acquired bankrupt Bethlehem Steel Corp. to become the nation’s largest integrated steel provider.

Friday, March 12, 7:45 p.m. – 9:30 p.m.

“CollaborationtoSaveAmericanAirlines”Daniel P. Garton, Executive Vice President-MarketingAMR Corporation

American Airlines came within minutes of bankruptcy in 2003. A joint effort of organized labor, employees, management, creditors and vendors prevented that from occurring. American Airlines broke even in the third quarter of 2003 and has begun to rebuild its financial foundation. Daniel P. Garton tells this continuing story of recovery.

Daniel P. Garton was named American Airlines’ executive vice president—marketing

in September 2002. Garton is responsible for Reservations, Flight Service, Sales, the AAdvantage ® travel awards program, Advertising and Corporate Communications. He previously was American’s executive vice president—customer services, overseeing the airline’s customer service and airport operations throughout the United States, Europe, Asia, Canada and Latin America. Garton was also president of American Eagle Airlines for three years, engineering the airline’s transition from four separate carriers to one and introducing American Eagle to the jet age with the acquisition of its first jet aircraft.

Saturday, March 13, 8:00 a.m. – 9:45 a.m.

“TheZaleTurnaroundStory:TheResurgenceofaNationalBrand”Robert J. DiNicola, ChairmanZale Corporation

In the early 1990s, Zale Corporation was in desperate straits. The business was foundering, the company was in Chapter 11, and no one believed that survival was possible. Robert J. DiNicola and his turnaround team breathed new life into the company by focusing on customers and returning Zale to its basic principles. In this session, Bob DiNicola tells the story and shares the lessons he learned during the successful turnaround of Zale Corporation.

Bob DiNicola is a 32-year veteran of the retail industry. He presently serves as chairman of the board of Zale Corporation, and from 1994 through 2000, was chairman and CEO of the company. At Zale, DiNicola took on the challenge of comprehensively rebuilding a badly broken business, starting with revamping the merchandising, marketing and store operations; then overhauling the company’s financial, credit, real estate and information processes; and finally reorganizing Zale’s portfolio of businesses. Before joining Zale, DiNicola was associated with Federated/Macy Department Stores, where he held numerous executive positions in buying, merchandising and store operations across the country.

Keynote Speakers

SpecialEducationalSessionsACTP Legal Body of Knowledge CourseWednesday, March 10, 8:00 a.m.–5:00 p.m.$400 for this one-day educational programThe ACTP Body of Knowledge Courses are open to all corporate renewal professionals seeking an understanding or refresher on turnaround management. These courses are ideal for individuals interested in attaining the Certified Turnaround Professional (CTP) designation. The Association of Certified Turnaround Professionals (ACTP) has defined a comprehensive body of knowledge upon which the certification exam is based. In an effort to assist in preparing for this exam, ACTP offers courses that cover the three areas of the body of knowledge: management, accounting and law. Please use the registration form in this brochure to sign up. For more information regarding certification, please contact Kyle Storjohann, Manager of ACTP Relations, at 1-312-242-6029 or kstorjohann@turnaround.org.

CTPCertificationExamThursday, March 11, 8:00 a.m.–6:00 p.m.All three sections of the CTP exam will be held at the Four Seasons Resort and Club at Las Colinas and may only be taken by individuals whose application has already been accepted and whose application fee has been received. For more information about taking the exam or to receive an exam application, contact Kyle Storjohann, Manager of ACTP Relations, at 1-312-242-6029 or kstorjohann@turnaround.org or visit www.actp.org.

ACTPAdvancedEducationSessionFriday, March 12, 3:30 p.m.–5:30 p.m.$95 per personLearn specialized skills and techniques at this advanced educational session. Geared towards CTPs and those with a similar knowledge base, this program offers learning specific to the needs of turnaround practitioners and related professionals. You must be a registered attendee of the 2004 Spring Conference to attend this session. Please use the registration form in this brochure to sign up for this session. The additional $95 registration fees helps forward the goals and mission of ACTP and allows the association to continue to offer specialized educational sessions.

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Friday, March 12, 8:00 a.m. – 9:30 a.m.

DistressedDebtMarketplace:OpportunitiesandChallengesastheEconomyImprovesModerator: Arthur T. Perkins Jr., Deloitte Financial Advisory ServicesPanel: Robert D. Albergotti, Haynes and Boone, LLP; Robert J. Chaves, MatlinPatterson Global Advisors LLC; Michael J. Epstein, TRG; John L. Flannery, GE Corporate Financial Services, Inc./Bank Loan Group; Lawrence S. Hershfield, Ranch Capital L.L.C.

An improving economy, stronger earnings from commercial banks and low interest rates typically lead to a decline in new distressed debt opportunities. Despite that, attractive opportunities exist in today’s market. The panel consists of industry leaders with differing investment strategies who will discuss: Types of investment strategies and when

to employ them When to engage a turnaround advisor Industry trends Current and emerging investment

products that are attractive to distressed debt investors

Friday, March 12, 10:00 a.m. – 11:30 a.m.

Retail:ThinkingOutsidetheBoxModerator: Stuart A. Armstrong, GE Corporate Financial Services, National Restructuring Group and Retail FinanceGroup Panel: Mary Ann Domuracki, Financo Inc.; Benjamin S. Emmons, Sun Capital Partners, Inc.; Stephen C. Massanelli, Zale Corporation; Stephen G. Miller, The Ozer Group LLC; Edward J. Siskin, Fleet Retail Group

Signs of an economic recovery are everywhere, yet many areas of the retail sector remain sluggish. As the retail industry recovers from one of its worst periods in recent history, many companies and their boards are adapting strategies to shelter themselves from future storms. Leading industry advisors, lenders and investors along with a nationally recognized retailer will discuss and debate their views on these and other issues including: A look back at the 2003 holiday selling

season and current economic trends effecting today’s retailers

Unsecured to secured—reasons, benefits and market reaction

Maximizing value and consumer confidence during a retail reorganization

Understanding the true value of retail merchandise

Liquidity, Liquidity, Liquidity

Friday, March 12, 1:30 p.m. – 3:00 p.m.

DistressedM&A:TheArtofTurningLemonsintoLemonadeModerator: John J. Brignola, Citadel Investment GroupPanel: James G. Connolly, Fleet Capital Corporation; Kevin P. Genda, Cerberus Capital Management LP; James A. Johnson, Wingate Partners; Jeffrey R. Manning, FTI Consulting, Inc.; Craig Forrest Noell, Murphy Noell Capital LLC

You read and hear about companies being bought and sold under duress. Ever wonder how the technicians that drive these transactions view the market? This panel of experts will explore this and other issues including: Keys to finding and creating value in the

target Understanding the turnaround process

for the buyer and the seller Transaction timing—in and out of

bankruptcy and the impact on the deal Other key considerations necessary to

make it all happen

Saturday, March 13, 9:45 a.m. – 11:15 a.m.

IsYourPlanofReorganizationDOA?Moderator: William K. Snyder, Corporate Revitalization Partners LLCPanel: Stephen Darr, KPMG LLP; Penny G. Friedman, GE Corporate Financial Services National Restructuring Group; Hon. Barbara J. Houser, U.S. Bankruptcy Court Northern District of Texas; Joseph R. Lehrer, Banc One Capital Markets Inc.; Jack R. Stone Jr., CTP, Glass & Associates, Inc.

In today’s tough markets, how can a debtor find alternative financing or convince the existing lenders to accept a Plan of Reorganization? Proposing financing with the requisite foundation may make the difference between reorganizing the debtor or not. This panel will explore the issues that enable debtors to restructure their debt (voluntarily or not) under court protection and provide the necessary financing for a successful Plan of Reorganization. The discussion will include: Exploration of POR alternative strategies Review of the current legal environment Analysis of financing options

General Sess ions

Cornerstone15DonorsTMA would like to acknowledge the support of its Cornerstone 15 campaign donors. The Cornerstone 15 campaign was launched in 2003 during the TMA’s 15th anniversary celebration to establish a new, board-designated endowment dedicated to industry research and the development of continuing education programs.

Abacus Advisors Group LLCALTMA GroupAmerican Recovery GroupBack Bay Capital Funding LLC/Fleet

Capital Corporation/Fleet Retail Group Inc.

BBK, Ltd.Buccino & Associates, Inc.Congress Financial CorporationContinental Advisory Services, LLCCrossroads, LLCDeloitte & Touche LLPExecutive Sounding Board

Associates Inc.First American Corp.

UCC Insurance DivisionGardner Carton & Douglas LLPGetzler Henrich & Associates LLCGlass & Associates, Inc.Gordon Brothers GroupKronish Lieb Weiner & Hellman LLPKugman AssociatesMorris • Anderson & Associates, Ltd.Northern Healthcare Capital, LLCPenn Hudson Financial Group LLCPrime Locations LLCQuarles & Brady LLPRAS Management Advisors, Inc.Ravin Greenberg PCRepublic Financial CorporationRetail Consulting ServicesRJ Reuter Business ConsultingSB Capital GroupTrimingham Americas, Inc.

Dallas Skyline. Photo courtesy of the Dallas Convention & Visitors Bureau.

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GolfClinic/TournamentwithHankHaneyThursday, March 1110:00 a.m. Check in/Clinic11:30 a.m. Boxed Lunches/Shotgun Start$185 per personJoin your colleagues on the TPC course at the Four Seasons Resort for the golf clinic and tournament with Hank Haney. Haney began his career studying under well-known pros such as Jim Hardy and John Jacobs. He has taught more than 100 touring professionals, including 1998 Masters and British Open Champion Mark O’Meara. Haney is a member of the advisory staff for Golf Digest Magazine, and in 1993, his peers honored him as the National PGA Teacher of the Year.

Attendees must be present by 10:00 a.m. Range balls, boxed lunches and the beverage cart during play are included in the registration fee. Prizes will be awarded at the completion of play.

You must be a registered attendee at the 2004 Spring Conference to participate in the golf tournament. Please use the form in this brochure to register. On the form, you may indicate individuals with whom you wish to play, and TMA will do its best to accommodate your request. If you purchase more than one golf tournament registration, you must indicate the name(s) of those

for whom you are purchasing tournament participation. Because TMA maintains a waiting list for this event, the association will not hold space (meaning you cannot purchase a golf space without providing a name).

Space in the golf tournament is limited. Individuals may register on a first-come, first-served basis, and TMA will maintain a waiting list for this event. The waiting list implies your intention of participating in the tournament; therefore, if you are on the waiting list, TMA will process the tournament registration fees. If the event is still sold out at the time of play, TMA will reimburse your golf tournament registration fees in full. Please carefully review the cancellation and substitution policies on page 9 of this brochure for complete details about canceling or substituting for the golf tournament.

If you require golf club rental, please complete the appropriate portion of the registration form. TMA will place the order rental, but attendees are responsible for full payment of the rental on the day of the tournament. Golf club rental is $55.

Proper golf attire is required, including collared shirts, slacks or Bermuda length shorts, and spikeless golf shoes. Metal spike alternative shoes (i.e., SoftSpikes, Black Widows, Champ, Q-lok) or tennis shoes are permitted.

MixedRoundRobinTennisTournamentThursday, March 111:30 p.m.$50 per personJoin TMA at the Four Seasons tennis center for the mixed round robin tennis tournament. The Four Seasons tennis center features four climate-controlled indoor hard courts (on which TMA’s tournament will be held) and eight outdoor hard courts. Tennis Magazine ranked the center among the top 50 tennis resorts in America in 2002. Several major professional events, charity tournaments and exhibitions have been held in the resort’s 3,000-seat stadium tennis court.

Attendees must be present by 1:30 p.m. Boxed lunch is included in the tournament fees. Appropriate tennis attire and shoes are required. Racquets are available at no additional charge.

You must be a registered attendee at the 2004 Spring Conference to participate in the tennis tournament. Please use the form in this brochure to register. If you purchase more than one tennis tournament registration, you must indicate the name(s) of those for whom you are purchasing tournament participation. Because TMA maintains a waiting list for this event, the association will not hold space (meaning you cannot purchase a tennis space without providing a name).

Space in the tennis tournament is limited. Individuals may register on a first-come, first-served basis, and TMA will maintain a waiting list for this event. The waiting list implies your intention of participating in the tournament; therefore, if you are on the waiting list, TMA will process the tournament registration fees. If the event is still sold out at the time of play, TMA will reimburse your tennis tournament registration fees in full. Please carefully review the cancellation and substitution policies on page 9 of this brochure for complete details about canceling or substituting for the tennis tournament.

Recreat ional and Soc ial Events

ProfessionalWomen’sNetworkingGroupReceptionThursday, March 11, 6:00 p.m. – 6:45 p.m.The Professional Women’s Networking Group was formed in 1998 by the Chicago/Midwest chapter of the Turnaround Management Association. In 1999, the group was introduced to the international association as a vehicle for increasing association membership by encouraging more women to join. Today, the group also serves as an educational and networking forum for all women in the corporate renewal industry and hosts educational and networking events to further its mission. For more details about the Professional Women’s Networking Group, contact Faye B. Feinstein at 1-312-715-5069 or fbf@quarles.com.

Hank Haney

Dallas Skyline. Photo courtesy of the Dallas Convention & Visitors Bureau.

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The Four Seasons Resort and Club at Las Colinas is located minutes from downtown Dallas. Surrounded by 400 rolling acres of North Texas hills, the resort offers polished interiors and the highest level of service. Features of the resort include: The TPC golf course, an award

winning facility that is home to the EDS Byron Nelson Championship, a PGA TOUR event.

The spa, offering full-service, European-style services with 14 private treatment rooms, a relaxation area, spa cuisine and an outdoor spa pool. The Salon provides aesthetic services for men and women.

The fitness center offers cardiovascular and weight training equipment, daily classes, racquetball and squash courts, half-court basketball and a child-care center. In addition, there are four swimming pools (both indoor and outdoor) as well as indoor and outdoor jogging tracks.

In 1839, John Neely Bryan, a lawyer from Tennessee with a taste for adventure, laid claim to 640 acres of what is now Dallas and sketched out a town, designating a courthouse square and 20 streets. Over the next few decades, the city grew with the addition of railroads, banks, churches and airports.

In 1907, fashion and elegant living were redefined with the opening of the first Neiman Marcus department store. When oil was struck in 1930, the city became the center of all oil activity. Dallas continued to build a name for itself with entrepreneurs like Ross Perot and Mary Kay Ash, a winning Cowboys football team, and the 1973 opening of the giant Dallas-Ft. Worth Airport.

By the end of the 1980’s, Fortune Magazine named Dallas/Ft. Worth the number one business center in the land. Today, Dallas is the top visitor destination in Texas and the Southwest’s leading business and financial center. The Dallas/Ft. Worth area is a major center for entertainment and cultural pursuits. Some great starters include:

The Dallas Arboretum is one of the most magnificent gardens in the nation and also features sculptures, fountains and two historic mansions. For more information, visit www.dallasarboretum.org.

The Dallas Museum of Art has numerous collections ranging from ancient Mediterranean, to European and American painting and sculpture to contemporary art and design. For more information, visit www.dm-art.org.

The Dallas West End Historic District offers retail attractions, exciting nightlife, cultural events and museums such as the Sixth Floor Museum at Dealey Plaza, which examines the life, times, death and legacy of President John F. Kennedy. For more information, visit www.dallaswestend.org.

The Fort Worth “Cultural District,” featuring the Kimbell Art Museum, the Modern Art Museum of Ft. Worth, the Fort Worth Museum of Science and History, the Amon Carter

Museum and the National Cowgirl Museum and Hall of Fame. Details about these and other Fort Worth Museums may be found at www.fortworth.com (select “for Visitors,” then “Museums”).

For more information about Dallas, contact the Dallas Convention and Visitors Bureau at 1-800-232-5527 or visit www.dallascvb.com. For more information about Fort Worth, contact the Fort Worth Convention & Visitors Bureau at 1-800-433-5747 or www.forthworth.com.

Dest inat ion Dallas /Ft . Worth

Dallas Skyline. Photo courtesy of the Dallas Convention &

Visitors Bureau.

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General Informat ion

RegistrationFeesUnless otherwise indicated, registration fees include educational sessions, meals and social functions. All registered attendees will receive a name badge at the conference that must be worn for admittance into all sessions, meals and social functions. The member registration fee is for current, active TMA members only. Please note that TMA membership is on an individual basis. For the judge/full-time academic/government employee rate, a full-time academic is defined as a student enrolled for at least 12 credit hours per term at an accredited university or an instructor employed on a full-time basis by an accredited university.

Registration forms must be mailed or faxed to TMA. Phone registration is not accepted. Registrations are not considered complete until payment is received. Individuals who register at the early rate but fail to provide payment before the February 6, 2004, deadline will be charged the regular registration fee. On-site registration for all registrants except spouses/guests will be subject to an additional $100 fee (added to the post-February 6 rates). This additional fee does not apply to educational sessions that require an additional fee or recreational activities. Registration fees are indicated on the registration form in this brochure.

To ensure your listing on the registration list that is distributed on-site, registration forms must be received by 5:00 p.m. Central on Monday, March 1. TMA cannot guarantee that individuals who submit registration forms after this date will be included on the registration list.

Registered attendees will receive written confirmation of their registration by mail. Please carefully review this confirmation notice for accuracy. Changes must be submitted in writing by fax to 1-312-578-8336 or e-mail to Catherine Cram at ccram@turnaround.org. If you do not receive a confirmation notice within three weeks of sending your registration, please contact Catherine Cram at 1-312-242-6036.

Spouse/GuestRegistrationSpouse/guest registration fees are for family members, friends and/or non-industry related individuals. TMA members are not eligible for this registration fee. Spouse/guest registration fees include entrance to all meals and social functions. Spouses/guests will receive a name badge at the conference that must be worn for admittance into all meal

and social events. Meals and social functions are not available on a pro-rated basis.

HotelInformationTo reserve a room at the Four Seasons Resort and Club at Las Colinas, call 1-972-717-0700. Mention TMA to receive the specially negotiated room rates of $240/night superior room, $270/night deluxe room and $300/night villa. These rates are only guaranteed through Friday, February 6, 2004. TMA cannot guarantee that the room block or hotel will not sell out before then. Please make your reservation soon. The Four Seasons Resort and Club at Las Colinas is located at 4150 North MacArthur Boulevard, Irving, Texas, 75038. The guest fax number is 1-972-717-2550.

TMA requires that a conference registration form (including payment) be received within ten business days of making a hotel reservation. TMA reserves the right to terminate the hotel reservation of any individual who does not comply with this policy.

DrinkTicketsEach registered attendee (including guests) of the 2004 Spring Conference will receive four complimentary drink tickets in their registration materials. These tickets may be used at the cocktail receptions on Thursday and Friday nights (excluding the Professional Women’s Networking Group Reception, which will have an open bar). The tickets are for alcoholic beverages only (beer, wine, and liquor). Soft drinks, juices and water are available at no charge.

The bars at the Thursday and Friday night receptions will not accept cash. Additional drink tickets may be purchased at the TMA registration desk for $25 per book of four tickets.

Attire Educational Sessions and Social

Functions: Casual (cotton pants, polo-type shirts, slacks, skirts)

Golf: Proper golf attire is required, including collared shirts, slacks or Bermuda length shorts, and spikeless golf shoes. Metal spike alternative shoes (i.e., SoftSpikes, Black Widows, Champ, Q-lok) or tennis shoes are permitted.

GroundTransportationThe Four Seasons Resort and Club at Las Colinas is located approximately 15-20 minutes from Dallas/Ft. Worth (DFW) International Airport (assuming light traffic).

Taxicab ServiceTaxicab service is available on the upper level of each terminal of DFW Airport. Taxicab fare is approximately $25 each way (on a metered mile), and there are fees for additional passengers.

Shuttle Service SuperShuttle offers transportation to and from DFW Airport for $16/each way per passenger. Shuttles are located on the upper level of DFW Airport. Total travel time once the shuttle departs is approximately 45 minutes. Reservations are not necessary going to the Four Seasons but are necessary for the return trip to the airport. Contact SuperShuttle by calling 1-972-615-3005.

Car ServiceCarey Limousine offers private car service between DFW Airport and the Four Seasons Resort and Club at Las Colinas for $66.33/each way (for a Town car). You may make arrangements by calling the Four Seasons Resort and Club at Las Colinas at 1-972-717-0700 and asking for the concierge.

Driving From Dallas/Ft. Worth International AirportTake the north exit out of the airport to Highway 114 heading east. Follow the highway to MacArthur Boulevard. Exit at MacArthur Boulevard and turn right. The Four Seasons is about two miles on your left.

ParkingValet parking at the Four Seasons Resort and Club at Las Colinas is $13/overnight and $5/day, both with unlimited in/out service. Complimentary self-parking is available on a first-come, first-served basis.

Car RentalIf you plan to rent a car, please note that TMA members may receive as much as ten percent off regular car rental rates from Avis. For more information, call Avis at (800) 331-1212. Individuals calling from outside the United States may find the appropriate phone number for the country from which they are calling by visiting www.avis.com and selecting Customer Service/Worldwide Phone Numbers. Mention identification number V368995 to the telephone agent to take advantage of this discount.

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Notification of cancellation must be submitted in writing (e-mail is acceptable). Cancellations will not be reviewed or processed until they are received in writing. Phone cancellations are not accepted.

Cancellations received on or before Wednesday, February 25, 2004, will be refunded as follows: Entire Conference Cancellation:

Attendee will receive a refund for the total cost of conference registration and additional registered events (if applicable) less a $150 processing fee. If the cancellation also includes cancellation of a spouse/guest and events that s/he registered for, the refund will be for the total of all registrations less the $150 processing fee.

Individual Spouse/Guest Cancellation: Attendee will receive a refund for the total cost of spouse/guest registration and any additional events that their spouse/guest registered for (i.e., tennis tournament) less a $100 processing fee.

Individual Event(s) with Registration Fees of $100 of more: Attendee will receive a refund less a $50 processing fee. If the attendee registered for more than one event meeting these price guidelines or if the combined price of two or more cancelled events meet these price guidelines, the refund will be for the total amount of the events less a $50 processing fee.

Individual Event(s) with Registration Fees of less than $100: Attendee will receive a refund less a $25 processing fee.

Golf Tournament: Attendees canceling their entire conference registration, including participation in the golf tournament, will receive a refund for the total amount paid less a $150 processing fee. Attendees canceling their participation in the golf tournament, but still attending the conference, will receive a refund for the golf tournament less a $50 processing fee. TMA maintains a waiting list for the golf tournament. As a consideration to those who are on the waiting list, please let TMA know as soon as possible if you are unable to participate in the tournament. Following the conference, TMA will issue a full refund to those on the waiting list who were unable to be accommodated in the tournament.

Tennis Tournament: Attendees canceling their entire conference registration, including participation

in the tennis tournament, will receive a refund for the total amount paid less a $150 processing fee. Attendees canceling their participation in the tennis tournament, but still attending the conference, will receive a refund for the tennis tournament less a $25 processing fee. TMA maintains a waiting list for this event. As a consideration to those who are on the waiting list, please let TMA know as soon as possible if you are unable to participate in the tournament. Following the conference, TMA will issue a full refund to those on the waiting list who were unable to be accommodated in the tournament.

Cancellations received after Wednesday, February 25, 2004, will not be refunded. This includes the entire conference registration and individual event(s) fees. Individual events will not be refunded regardless of whether or not the individual still plans on attending the entire conference. TMA does not issue credits for future conferences.

Cancellation of the golf and/or tennis tournament after the Wednesday, February 25, 2004, deadline will be treated as follows. You may send a substitute player from your firm who is currently registered for the 2004 Spring Conference or who sends in a registration form with payment along with the substitution notice. A refund, less a $50 processing fee for golf and/or $25 processing fee for tennis, will be issued only if the person canceling the golf and/or tennis tournament cannot make a substitution and TMA is maintaining a waiting list from which it may fill the cancelled space. Otherwise, no refunds will be given.

SubstitutionPolicySubstitutions are permitted at any time. Substitutions must be submitted in writing (e-mail is acceptable). Substitutions will not be reviewed or processed until they are received in writing. If the person substituting has a different address, phone number, fax number or e-mail address than the original registrant, please provide that information in the substitution notice. Phone substitutions are not accepted. Entire Conference Substitution:

Substitution must be of the same membership status. Substitutions for an individual of different membership status will be invoiced for the registration fee difference. Substitution of an entire conference registration

also includes any additional educational events or recreational activities included on the original registration. If the person substituting does not wish to attend one or more of these events, refunds will be issued in accordance with the cancellation policies previously highlighted or the substitution policy below may be implemented.

Individual Event(s) Substitution: Substitutions are allowed for individual events provided that the substitute is a member of the same firm as the original registrant and is a registered attendee of the 2004 Spring Conference.

Registrants who fail to attend the conference and do not notify TMA in accordance with these policies and deadlines are responsible for full payment.

Cancellat ion Pol icy

Questions?Executive DirectorLinda M. Delgadillo, CAE1-312-578-6900 or ldelgadillo@turnaround.org

Conference Registration, Substitution, CancellationCatherine E. Cram1-312-242-6036 or ccram@turnaround.org

Overall Conference and SpeakersLaura J. Ivaldi1-312-242-6030 or livaldi@turnaround.org

SponsorshipJoseph R. Karel 1-312-242-6039 or jkarel@turnaround.org

MembershipAngela F. Lundy1-312-242-6035 or alundy@turnaround.org

ACTP Advanced Educational Session, Review Course, CTP ExamKyle E. Storjohann 1-312-242-6029 or kstorjohann@turnaround.org

PressCecilia Green, APR, CAE1-312-242-6031 or cgreen@turnaround.org

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EventSponsorsAtlas Partners, LLCBack Bay Capital Funding LLC/Fleet Retail

Group Inc.Bank of America Business CreditBuccino & Associates, Inc.CapitalSourceCitadel Investment GroupCorporate Revitalization Partners, LLCEMCC, Inc./SB Capital GroupFTI Consulting, Inc.Gardner Carton & Douglas LLPGE-BLG Distressed DebtGlass & Associates, Inc.Gordon Brothers GroupGreat American GroupKPMG LLPMorris • Anderson & Associates, Ltd.Textron Financial Asset Based Lending Group

CornerstoneProgramDonorsCornerstone Capital DonorBack Bay Capital Funding LLC/

Fleet Capital Corporation/Fleet Retail Group Inc.

Gordon Brothers Group

Cornerstone DonorCIT

Leadership DonorGlass & Associates, Inc.Realization Services, Inc.Skadden, Arps, Slate, Meagher, & Flom LLP

Sustaining DonorALTMA GroupAndersenBank of America Commercial FinanceBBK, Ltd.DoveBid Valuation ServicesMorris • Anderson & Associates, Ltd.NachmanHaysBrownstein, Inc.Wells Fargo Business Credit, Inc.

Benefactor DonorAbacus Advisors Group LLCAEG Partners, LLCAlixPartners, LLCAtlas Partners, LLCCongress Financial CorporationDeloitte & Touche LLPExecutive Sounding Board Associates Inc.Gardner Carton & Douglas LLPKronish Lieb Weiner & Hellman LLPPrime Locations LLCRavin Greenberg PCTrimingham Americas, Inc.Wells Fargo Foothill

Patron DonorAtwell, Curtis & Brooks, Ltd./

University Management Associates & Consultants Corp.

Aurora Management Partners Inc.Bear Stearns & Co.The Belet Group, Inc./Belet Acquisitions, Inc.Blank Rome LLPBuccino & Associates, Inc.Carl Marks Consulting Group, LLC/

Carl Marks Capital Advisors LLCConway MacKenzie & DunleavyCrossroads, LLCFINOVA Capital CorporationFTI Consulting, Inc.Horizon Management Inc.JPMorgan Chase & Co.KPMG LLPKugman AssociatesThe Nassi Group, LLCPhilip + Company, Inc.Quarles & Brady LLPRAS Management Advisors, Inc.Retail Consulting Services

Schulte Roth & Zabel LLPSSG Capital Advisors, L.P.Wells Fargo Bank, N.A.Wells Fargo Retail Finance

Supporter DonorAllomet Partners, Ltd.American Express Tax & Business ServicesAmerican Recovery Group, LLCBeane Associates, Inc.Cairncross & Hempelmann, P.S.Caledonia Group Inc.Capital Restoration, LLCCitadel Investment GroupContinental Advisory Services, LLCThe Daley-Hodkin GroupDickinson Wright PLLCEMCC, Inc.Emerald Technology Valuations LLCErnst & Young Corporate Finance LLCThe Finley GroupFirst American Corp. UCC Insurance DivisionFort Dearborn Partners, Inc.Getzler Henrich & Associates LLCGibson, Dunn & Crutcher LLPGray Cary Ware & FreidenrichGreat American GroupHilco Capital LPHilco Merchant Resources LLCHill & Gertner Capital CorporationJoe Foster Real Estate AdvisorsKBK Financial, Inc.Lain Faulkner & Co.McShane GroupMehmco Financial Services Inc.Michael Fox International Inc.Miles & Stockbridge P.C.Modesitt Associates, Inc.The Nauset Group, Inc.Northern Healthcare Capital, LLCOzer Valuation ServicesThe Parkland GroupPenn Hudson Financial Group, LLCPhoenix Advisors & Collections, Inc.Phoenix Management Services, Inc.Piper Rudnick LLPProject Executive Group, Inc.Protiviti Republic Financial CorporationRenaissance Partners, L.C.RJ Reuter Business ConsultingRKG Osnos Partners LLCSB Capital GroupSeth R. Freeman/E M Management, Inc.Sherman, Lavallee & Associates, LLCState Securities PLC (United Kingdom)Sterling Supply Co.Stout Risius Ross, Inc.Strategic Management Partners, Inc.Stutman, Treister & GlattTeamWork Technologies, Inc.Tono-Bungay Consulting, Inc.Winternitz, Inc.Wiss & Company, LLP

The office towers in downtown Dallas are monuments to the city’s strong work ethic and innovative business practices. Photo courtesy of the Dallas Convention & Visitors Bureau.

Sponsors

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Full Name ______________________________________________________________________________________________________________

Goes by/Nickname (for badge) _____________________________________________________________________________________________

Company ______________________________________________________________________________________________________________

Address ________________________________________________________________________________________________________________

City, State, Zip ___________________________________________________________________________________________________________

Phone/Fax______________________________________________________________________________________________________________

E-mail _________________________________________________________________________________________________________________ First Time Attendee

ConferenceRegistration On or before 2/6/04 After 2/6/04 Member $500 $545 $________________Nonmember $725 $770 $________________Judge/Full-time Academic/Government Employee $375 $400 $________________Spouse/Guest $325 $350 $________________

If you have registered a spouse/guest, please complete the following portion of the form. This information will be printed on the name badge.

Full Name: _____________________________________________ Goes by/Nickname: ________________________________________________

City, State: ______________________________________________________________________________________________________________

SpecialEducationalSessions On or before 2/6/04 After 2/6/04 ACTP Advanced Educational Session $95 $95 $________________ACTP Legal Body of Knowledge Course $400 $400 $________________

RecreationalActivitiesTennis Tournament $50/person Quantity: __________ $________________Your Ability Level: Advanced Intermediate Beginner

Name of Additional Registrant: _____________________________________________________________________Additional Registrant Ability Level: Advanced Intermediate Beginner

Golf Tournament $185/person Quantity: __________ $________________Your Handicap: __________ Rental Clubs Y N Left Handed Right Handed

Name of Additional Registrant: _____________________________________________________________________Additional Registrant Handicap: __________ Rental Clubs Y N Left Handed Right Handed

Pairing Request: _________________________________________________________________________________________________________

Payment Check Enclosed (payable in U.S. funds to Turnaround Management Association) Visa MasterCard American Express

Credit Card Number ______________________________________________________________________________________________________

Expiration Date__________________________________________________________________________________________________________

Signature _____________________________________________________________________________ Total Amount Paid $_______________

Special Needs ___________________________________________________________________________________________________________

Please carefully review pages 8 and 9 of this brochure for more information about registration fees and cancellation/substitution policies. Please note that registrations are not processed until payment is received. Individuals who register early but fail to provide payment before the February 6, 2004, deadline will be charged the regular registration fee.

Reg istrat ion Form

FOR INTERNAL USE ONLYDate Received: __________________________Date Entered: ___________________________Amount Paid:$ __________________________Check #:________________________________Batch #: ________________________________Date Posted: ____________________________

Mail or fax your completed registration form to: Turnaround Management Association100 South Wacker Drive, Ste. 850Chicago, IL 60606Fax: 1-312-578-8336

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