Dishank Jain

Dishank Jain

Operations Analyst I with almost 4 years of experience and a proven track record on high budget projects(B2B); offers exceptional problem solving/decision-making capabilities and influential stakeholder management skills; offers extensive experience in leading key software projects across diverse domain including GIS

Offers extensive training and experience and the ability to exceed all expectations to deliver performance outcomes on Time and according to budget; committed to quality results; skilled in developing stakeholder relationships to build Profitable partnerships and increase revenue

Mastered the process and became subject matter expert. Modified inefficient manual processes for greater productivity. Worked closely with quality department to reduce project wastage.(Cost Of Quality) Created line of communication between shifts to lessen downtime. Creation and Establishment of Scorecards which are used and appreciated by the Leadership.

Drafting SOP’s for consistency and optimum performance at achieving deliverables.

Received winners award for Know Your Process (Sep’13) Golden Impulse Award by Here Solutions Ind Pvt Ltd (Nov’13) Runners up for Know your Product (Jan’14). Guru Award by Here Solutions Ind Pvt Ltd(Mar’14) Promoted to GIS Analyst II from GIS Analyst I in (Aug’14) Golden Impulse Award by Here Solutions Ind Pvt Ltd (Jul’15) Received Runner Up award for Know your Project(Aug’15) US(Fargo & Carlsbad) visit for 2 weeks for onboarding new projects in Mumbai

Contact Information8, Rajeshree Kutir,

Jagdusha Nagar, Golibar Road, Ghatkopar (W)

+91-7303707882dishank24@gmail.com

Qualifications:2012Bachelors of Science in Information Technology

Mumbai University

Key Skills:Team Management – offers the ability to recruit, train, supervise and mentor staff to ensure performance management outcomes are achieved and to delegate responsibilities; offers the ability to provide training to ensure the team meets all performance objectives

Project Coordination – offers extensive experience in project coordination with the ability to coordinate quality assurance services to ensure business standards are maintained; able to oversee all aspects of project management including supply ordering and staff delegation; has demonstrated continual improvement and change management capabilities.

Professional Profile

Selected Achievements

Career Summary

Skills Continued References

Role From To CompanyGIS Analyst I July'12 Aug'14 Here solutions Ind Pvt LtdGIS Analyst II Aug'14 July'16 Here solutions Ind Pvt Ltd

Operations Analyst- I July'16 Present Here solutions Ind Pvt Ltd

Strong references available on request

Operations Analyst I (July’16- Present)

Support and Facilitate monthly, quarterly and annual Operations Review with relevant materials as part of overall operating framework.

Support /Lead data analysis of results from production and undertake various analysis for e.g. trend analysis and closed loop analysis

Provide relevant data and analytics to support decision making in various initiatives across Global Production Operations

Support/Lead implementation of production management processes across teams and across departments

Ad-hoc analysis and support for management team (this is a substantial part of the role)

Regular working communication with production management team regarding planning and operations issues and project requirements

Create and communicate forecasted demand reports by individual production site and globally

Analyze capacity vs. demand variance status and assign actions items for production management team to drive alignment

Manage Global Production schedule in collaboration with scheduler team and align production schedule with master release schedule

Weekly plan and maintain Capacity requirements as per the demand in CP Plan resources as per the demand to Work Stream for successful execution Define, plan and facilitate monthly, quarterly and annual Capacity

management calls with relevant materials as part of overall operating framework.

Provide relevant data and analytics to support decision making on coding location and timing assignments based upon alignment with GPO strategy

Maintain Hiring and Attrition tracker and send timely requests for backfills

Skills Continued

Professional History

Dishank JainGIS Analyst II (Project Coordinator) (July’12-July-16 (4 years))

This role is responsible for managing ‘project execution teams’, performing geo-coding related activities that address both regional and global production requirements at a large-scale production centre. This role is responsible for project management of multiple projects to achieve delivery, quality, cost, and speed targets. (Project was in Proof of Concept managed till first customer delivery).

Work with stakeholders globally to develop business plans, policy framework, program development documents, source / resource availability using appropriate delivery method

Provide technical and analytical guidance to manage high volume projects, and develop new project initiatives, addressing issues strategically. Sound agile working for in-house platform implementation

Coordinate, manage, monitor and control allocated projects and programs, within tight schedule, cost and technical constraints. Tools: MS Project, Clarity, Bearing, and JIRA

Complete complex business cases and financial analysis using range of frameworks and presentation methods

Perform management reviews with all global stakeholders to achieve strategic objectives and resolve highly complex issues for senior management demonstrating a high level of knowledge and expertise in the program area and providing expert analysis

Develop strategies with stakeholders and other segments to ensure projects KPIs are kept on track and influence stakeholder group to secure long-term gains for all the elements of the portfolio (With a record of 98.5% FTPR quality of deliverables)

Identify risks and issues, striving for a permanent resolution and create effective strategic responses to emerging trends and opportunities using data analysis approach including Root Cause Analysis and 5 WHY techniques

Use tools such as JIRA, Microsoft Project, Clarity/Bearing and the Microsoft office suite

Assist in UAT & testing of SW platform internally developed Use conceptual thinking and a sound analytical approach to support decision

making in the work area

Skills Continued Strategic Business Planning – able to align direction throughout the business and assess emerging trends to assess areas of change and opportunity; able to communicate company vision across the business in-line with operational strategy; strong understanding of associated legislation and compliance and able to identify critical issues within the company to present a range of alternative solutions

Staff Management – offers the ability to recruit, train, supervise and mentor staff to ensure performance management outcomes are achieved and to delegate responsibilities; offers the ability to provide training to ensure the team meets all performance objectives