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Discovery & CMDB The foundation for ITOM and Hybrid IT

Discovery & CMDB

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Page 1: Discovery & CMDB

Discovery & CMDBThe foundation for ITOM and Hybrid IT

Page 2: Discovery & CMDB

2

ITOM Portfolio

Container Deployment Foundation

Physical Virtual Cloud SaaS

Consistent UX, Consistent APIs, Collaborative Bots

HYBRID CLOUD MANAGEMENT

SERVICE MANAGEMENT AUTOMATION

OPERATIONS BRIDGE

DATA CENTER AUTOMATION

DATA PROTECTOR

NETWORK OPERATIONS

MANAGEMENT

Platform Functional Shared Services

Orchestrate Store ReportDiscover

Page 3: Discovery & CMDB

3

Discovery & CMDB Business Results

Unplanned outages and emergency change requests

Time consuming mapping of dependencies

Lack of visibility to the datacenter HW, SW and dependencies on-premises and Hybrid cloud

Unknown SW/HW asset usage & compliance

Customer Challenges

Automated & template based service modeling

Comprehensive Real-time asset & Dependency discovery in hybrid IT

Integrate with services like service management and monitoring

Comprehensive inventory discovery

Capabilities+

Planned change management w/impact analysis that leads to less failures, and faster resolution

Effective service modeling to improve service management quality for change, incident, monitoring and compliance

Constantly up-to-date, real-time dynamic view of configuration management data across all your environments

Optimized IT asset and software license usage, and stay compliant

Business results=

Page 4: Discovery & CMDB

Discovery and CMDB

4

The industry’s best combination of bottom up and top down discovery and modeling

Comprehensive discovery in a single tool• Discovery, inventory & dependency mapping

• Agent-based discovery, agent-less or hybrid

Service modeling• Impact Analysis on affected services

Open Platform & OOTB Integrations

• Integrate with Micro Focus ITOM & 3rd party systems

Intuitive User Interface & API• Access to all CMDB data with UI & REST API

Advanced Change Management Capabilities• Better understanding & contingency planning on updates &

unexpected outages

Page 5: Discovery & CMDB

Discovery & CMDB Architecture Overview

5

Discovery Probe

Discovery Probe

Discovery Probe

IntegrateFederate

Hybrid IT Environment

UniversalDiscovery

Universal Discovery

Public Private On-Prem

Integrate

Monitoring (OpsB)

Your IT service

Service Desk

Cloud Management

(HCM)

Asset Management

Cloud Migration (PlateSpin)

Universal CMDB

Service Topology

Normalize,Enrich,Reconcile

Policies & Compliance

Reporting Change Tracking

Scalable Enterprise Discovery150M CIS

Page 6: Discovery & CMDB

Reasons to Use Micro Focus Discovery & CMDB

1 23 4

Automated Discovery and Data Federation

End-to-end visibility of Hybrid Cloud & On-Premises IT Environment for better Change and Incident Management

Hybrid Cloud Discovery and migration

Identify the complete infrastructure and “move groups” to ensure data & application consistency

Policies and Compliance

Ensure your IT infrastructure is compliant with industry standards (PCI, NERC, etc.)

Software Discovery & Asset Management

Discovery software inventory (cloud or On-premises) to ensure license compliance over time

Page 7: Discovery & CMDB

Universal Discovery Out-of-the-box Capabilities

Storage Discovery

Virtualization & Cloud

Applications

Inventory & Infrastructure

Discovery

Clusters & Load Balancers

Databases

Storage Discovery

Network Discovery

WPARS

Page 8: Discovery & CMDB

Discovery for Hybrid Cloud

ü Discovery across multiple providers, multiple accounts and regionsü Hybrid cloud discovery: Connect on-prem and cloud resourcesü Deep discovery for data that cannot be retrieved by the cloud API: Software, in-depth applicationsü Real Time discovery (vCloud, OpenStack, CloudFoundry)ü Integration with Standard Services like AWS System Managerü Service mapping in the cloudü Software Asset Management in the cloud

Public Cloud

Containers &

Private Cloud

Hybrid Cloud Discovery

Page 9: Discovery & CMDB

9

AWS DiscoveryVirtual Private Networks, Subnets, Auto-Scaling Groups

Virtual Private Network and SubnetsAuto-Scaling

Groups

Virtual Machine

Machine Image

Virtual Machine

Regional Deployment Visibility

Page 10: Discovery & CMDB

User- configurable Scheduling

10

Installed Software discoveryMachine Learning software teaching

Recognition Process

Teaching ProcessUCMDB

Embedded SAI Editor

Automated scan collection and SAI

replication

Automated SAI Generation

Page 11: Discovery & CMDB

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Automated Service ModelingBusiness Service

Database

Running SoftwareWeb Layer

Load Balancer

Virtualization Layer

Windows Host

Create service models in a fraction of the time of manual models

Page 12: Discovery & CMDB

Inventory & Dependency Mapping within the same productA Complete Discovery Solution in One Product

UD - a single discovery tool for both use cases

Service Dependency

• Data Center focused

• Configuration items and relationships

• Automated Application Modeling, Impact Analysis and Change tracking, Data Center transformation

Inventory

• Know what you own: Hardware and Software

• Data Center and laptops/desktops

• Built-in and configurable reports

• Integrated to Asset Management tools for further analysis

Page 13: Discovery & CMDB

Spiral Discovery

Discovery Activity Result (Trigger)1a. Scan for active IP addresses Create “IP Address” CI

1b. Scan for active accounts (i.e. Cloud)

2. Scan for device connections Create “Shell” CIs

3. Scan for installed software Create “InstalledSoftware” CIs

4. Scan for installed hardware Create many types of CIs

5. Scan for running applications Create “Process” CIs

6. Scan for virtualization connections Create “Platform” CIs

7. Scan virtualization contents Create many types of CIs

8. Scan for application connection Update “Software” CIs

9. Scan for application details and links Create many types of CIs

1a

2

3

4

5

67

8

91b

The discovered content of one activity will “trigger” other discovery activities to be started!

Page 14: Discovery & CMDB

Universal Discovery Capabilities

IP Address

Node

IP Subnet

Host Resources

Interface

RunningSoftware

CPU

InstalledSoftware

File System

ProcessVMware Datacenter

VMware Cluster

Virtualization

Oracle DatabaseRAC

DB Resources

DB UserTable Space

DB Snapshot

RAC

Version, Edition, Hostname Users, Sessions

Options, Packs CPU, Cores

LMS Reports

Discover: Oracle LMS data – DB details (edition, version), installed/in-use options, management packs, CPU and core details

Oracle LMS Audit

Discover: Oracle database, database resources (table spaces, snapshots, DB files, DB Users, RAC)

Database Discovery

Discover: Virtualization topology (Host OS, Hypervisor, Virtual Machines, clusters)

Virtualization Discovery

Discover: Host resources – CPU, File systems, Installed/Running Software, IP Service Endpoints,Processes, Services

Inventory Discovery

Discover: IP Addresses, Servers, Storage, Networks, IP Subnets Protocols: WMI, SSH, Telnet, NTCMD, PowerShell, UDA

Infrastructure Discovery

Discover: AD, Exchange, SharePoint, SAP, SiebelGlassFish, Jboss, WebLogic, Oracle iAS, WebSphere, TIBCO, IIS, Apache, Tomcat, Cisco Prime, Cisco UCS

Middleware Discovery

Tomcat

Tomcat Service

Web Layer

WebLogic

J2EE Cluster

Middleware

Switch

Storage Array

Page 15: Discovery & CMDB

Universal Discovery for ORACLE Licensing

Page 16: Discovery & CMDB

§ Ensure Compliance for your On-Prem and cloud resources

§ Define policies for any Configuration Item and apply to any group of Cis in your organization

§ Out-of-the-box Sample rules

§ Increase your CMDB data quality

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Policy Management and Compliance

Red Hat should be 6.4 version or above AWS S3 is replicated

Database CI should have a version

Control the Quality of your CMDB Data

Control the Quality of your IT Services

Page 17: Discovery & CMDB

UCMDB

Integration Studio

Network Management

Automation

NA

Availability and Performance Management

Security Management

Enterprise Architecture

Generic Integration Capabilities

Pull Push FederationStorage Management

SOM

Device Management Configuration Management Database (CMDB)

SPM on premise SPM on SaaS

ServiceNow

Data Center Infra Management

NNMI CiscoWorks

Operations Orchestration

Cloud Service Automation

SA

APM (RtSM) OMi (RtSM)

Enterprise View

Troux

Enterprise Maps

SQL XML CSV REST API

Java API

SE EMC ECC

NetApp SanScreen

HPE SIM MS SCCM UCMDB

CA CMDBBMC Atrium CMDB

ServiceNow CMDB

BMC Remedy SD

PPM

Aperture VISTA

NLYTE

HPE OneView

Micro Focus Application Integrations

AnalyticsITBA - IT Business Analytics

Excel Workbook file

Aris

AM

Service Manager

UCMDB Integration Capabilities

ArxView

Page 18: Discovery & CMDB

Modern User ExperienceCustomized home screen dashboard based on user needs Simple CI

Search

Customized reports based on user and business function

IT Universe, Resource Manager, and Integration Studio added to UCMDB Home in CMS 11

Increased OOTB reports for quick TTV

Page 19: Discovery & CMDB

Redesigned CMS home pageOut-Of-The-Box

DashboardsAdd your own

reports

Drill down for a complete report

Page 20: Discovery & CMDB

New Service Topology maps

New Service Maps, with ability to change layouts, add layers, get

relationships

Page 21: Discovery & CMDB

Discovery & CMDB Architecture Overview

21

Discovery Probe

Discovery Probe

Discovery Probe

IntegrateFederate

Hybrid IT Environment

UniversalDiscovery

Universal Discovery

Public Private On-Prem

Integrate

Monitoring (OpsB)

Your IT service

Service Desk

Cloud Management

(HCM)

Asset Management

Cloud Migration (PlateSpin)

Universal CMDB

Service Topology

Normalize,Enrich,Reconcile

Policies & Compliance

Reporting Change Tracking

Scalable Enterprise Discovery150M CIS

Page 22: Discovery & CMDB

Thank You

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