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DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, CEO

DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, … · 2017-06-07 · Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple

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Page 1: DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, … · 2017-06-07 · Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple

DISCOVER ASCOM‘S EXCITING BUSINESS

FRITZ MUMENTHALER, CEO

Page 2: DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, … · 2017-06-07 · Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple

ATTRACTIVE GROWTH OPPORTUNITIES

AN APPEALING INVESTMENT CASE

ABOUT ASCOM

OUR STRATEGY

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Two independent ICT businesses, each market leader in its selected niche

Focusing on software and services

Core competencies are R&D, customer relationship management and optimized supply chain

Global market presence, large installed base and megatrends support the growth potential

3

ASCOM – THE „ELEVATOR PITCH“

Analyst & Investor Day, 31/10/2012 © Ascom Group

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INDUSTRY Information and Communication Technology: Mobile Telecom, Radio Access Network (RAN) Wireless on-site communication, Nurse Call

VALUE PROPOSITION

Products (software and hardware) Integrated systems Customized solutions Value adding services

STRATEGIC DIRECTION

Business-to-Business Focus on software and service Globalize our business

CUSTOMERS

Ascom Network Testing: Mobile Network Operators, Network Equipment Vendors, Managed Service Providers, Regulators

Ascom Wireless Solutions: Healthcare facilities (hospitals, care homes), Retail, Prisons, Powerplants, Manufacturing facilities, Enterprise Mobile Vendors

4

OUR BUSINESS

Analyst & Investor Day, 31/10/2012 © Ascom Group

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HEALTHCARE SENIOR CARE SAFETY/SECURITY RETAIL & OTHERS

MOBILE NETWORKS

WE IMPROVE CUSTOMER‘S WORKFLOW EFFICIENCY AND THEREBY STRENGTHEN THEIR COMPETITIVENESS / VALUE PROPOSITION

5

OUR CUSTOMERS

Analyst & Investor Day, 31/10/2012 © Ascom Group

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6

OUR BUSINESS PORTFOLIO, OUR WORKFORCE

Revenue per division Employees per region

Switzerland 9% EMEA without Switzerland 73%

France 3% Germany 6% Netherlands 19% Sweden 30% United Kingdom 4% Other EMEA 11%

Americas 13% Asia Pacific 5%

Wireless Solutions 66% Network Testing 29% Others 5%

Analyst & Investor Day, 31/10/2012 © Ascom Group

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7

OUR STRATEGIC FOCUS: SOFTWARE AND SERVICES

NETWORK TESTING Revenue breakdown:

60% Software 20% Hardware 20% Services

Analyst & Investor Day, 31/10/2012 © Ascom Group

WIRELESS SOLUTIONS Revenue breakdown:

20% Software 50% Hardware 30% Services

Over the coming years both divisions plan to increase the software and the service content in their business This will be facilitated by the large installed base we have in both markets

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Analyst & Investor Day, 31/10/2012 © Ascom Group 8

40

29

North America

NT WS

50

Western Europe

NT WS

241

50China

NT WS 13

1

Middle East / Africa

NT WS

Note: revenue based on FY 2011

40Latin America

NT WS

14

2

CEE

NT WS

13

4

APAC

NT WS

GLOBAL MARKET PRESENCE – 2011 REVENUES

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9

OUR REVENUES PER REGION

Analyst & Investor Day, 31/10/2012 © Ascom Group

Revenue per region Network Testing Revenue per region Wireless Solutions

Switzerland 8% EMEA without Switzerland 41%

Germany 15% Scandinavia 2% United Kingdom 5% Other EMEA 19%

Americas 35% Asia Pacific 16%

Switzerland 7% EMEA without Switzerland 78%

Belgium 3% France 10% Germany 11% Netherlands 24% Scandinavia 21% Other EMEA 9%

Americas 14% Asia Pacific 1%

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ATTRACTIVE GROWTH OPPORTUNITIES

AN APPEALING INVESTMENT CASE

ABOUT ASCOM

OUR STRATEGY

Page 11: DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, … · 2017-06-07 · Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple

Ascom where we are coming from Ascom today Large and complex conglomerate, Telecommunications related with large manufacturing part, inflexible

Lean company, Information and Communication Technology, agile, innovative

Very diversified (up to 11 divisions)

Focused on 2 independent, global businesses

Basic Telephony and Radio Equipment

SW and HW products, solutions and services for Mission-Critical Communication

Strong focus on Defense & Civil Security

Focus on Healthcare and Mobile Network Performance

Swiss centric with Swiss PTT and Armasuisse as main customers

Global

Low profitability (average 1-4% EBIT) Profitable; ambitious target 14-15% EBITDA Declining Growing

ASCOM – A SUCCESSFUL TRANSFORMATION

Analyst & Investor Day, 31/10/2012 © Ascom Group 11

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12 Analyst & Investor Day, 31/10/2012 © Ascom Group

BUILDING SIZE AND SUSTAINABLE PROFITABILITY

VISION To be the first choice provider of Mission-Critical Communication Solutions: Global market leader in healthcare communication Global independent auditor of network performance and customer experience

MISSION To support customers increasing their competitiveness and optimize their business processes with innovative products, systems, solutions, and services

STRATEGY Our corporate strategy focuses on Mission-Critical Communication: 1. Market leadership in selected

market segments with global growth perspectives

2. Continuous investments in people, innovation and sales channels

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SIX CORNERSTONES

13

Underlying megatrends support the growth

Two globally oriented businesses, targeting selected market segments, both leaders in their markets

1

Software and hardware products, systems, solutions and services 2

Dedicated to innovation, spending more than 10% p.a. on R&D 3

4

Rigorous performance culture, cost conscious, customer oriented 5

Profitable businesses that need to grow, expand, develop and to improve their bottom line 6

Analyst & Investor Day, 31/10/2012 © Ascom Group 13

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ATTRACTIVE GROWTH OPPORTUNITIES

AN APPEALING INVESTMENT CASE

ABOUT ASCOM

OUR STRATEGY

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15 Analyst & Investor Day, 31/10/2012 © Ascom Group

ASCOM WIRELESS SOLUTIONS

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WIRELESS SOLUTIONS STRATEGIC POSITIONING

Market Drivers

Globally ageing population with increasing need for care and support

Increasing pressure to improve efficieny in global healthcare systems

Vision „Become the global No.1 in Mission-Critical Communication in the healthcare space“

Analyst & Investor Day, 31/10/2012 © Ascom Group 16

Strategy EXISTING markets Strategy NEW markets

Increase market share in established markets (US, Germany, UK) Increase service and solution capabilities in National

Sales Units with a focus on Health Care Leverage leading market position in Nurse Call

Extend geographical footprint through value adding resellers Integrated solutions centred around mobility Diversify into Independent Living

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17

WIRELESS SOLUTIONS: A GROWING MARKET

Analyst & Investor Day, 31/10/2012 © Ascom Group

ENTERPRISE MOBILITY MESSAGING / MIDDLEWARE

NURSE CALL INDEPENDENT LIVING

ADDRESSABLE WS MARKET

ADDRESSABLE MARKET

(3.5bn – 5bn CHF)

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CHALLENGES FOR CUSTOMERS

Demographics Aging population / increasing need for care More conditions treatable, but at increasing

cost

Cost pressure Need for process efficiency

Regulatory requirements increasing FDA (USA) / Medical Device Directive (MDD)

in European Union / ISO

Demand for security increasing Reliability of alarms / messaging

Increasing demand for healthcare communication Hospitals / Elderly Care Homes Independent Living

Increasing focus on efficiency Workflow optimization CapEx / OpEx re-allocation

Leverage position of Ascom as medical device company FDA and MDD clearance passed

Need for purpose-built ruggedized mobility solutions

CHALLENGES FOR CUSTOMERS MARKET DRIVERS

18

WIRELESS SOLUTIONS GROWTH DRIVERS

Analyst & Investor Day, 31/10/2012 © Ascom Group

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Unique value proposition in the mission (and often life-) critical

communication environment

Increasing demand for (customized) solutions drives the SW content of the

value proposition (Unite middleware and applications)

Growing Service part of the business

FDA / MDD certifications position Ascom products as medical devices

Optimized sourcing strategy and supply-chain structure

Globally leading position in Nurse Call

19

WIRELESS SOLUTIONS – VALUE DRIVERS

Analyst & Investor Day, 31/10/2012 © Ascom Group

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20 Analyst & Investor Day, 31/10/2012 © Ascom Group

ASCOM NETWORK TESTING

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NETWORK TESTING STRATEGIC POSITIONING

Market Drivers

Exponentially growing demand for mobile broadband Customer experience major challenge for mobile operators‘ competitive positioning

Vision „Become the global independent auditor of network performance and customer experience“

Analyst & Investor Day, 31/10/2012 © Ascom Group 21

Testing & Measurement Benchmarking & Monitoring Reporting & Analysis

Further increase market share for LTE network rollout Grow TEMS Pocket sales,

focusing on indoor and versatility of smart phones and tablets

Achieve #1 benchmarking market share with new software platform 2013 New product offering to substitute

labour intensive drive testing Addressing trend towards

measuring customer experience

Penetrate existing customer base with tools for automated analysis and smarter decision-making Leverage technology platform

acquired in 2011

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22

NETWORK TESTING: A PROMISING MARKET

Analyst & Investor Day, 31/10/2012 © Ascom Group

TEST & MEASUREMENT

BENCHMARKING & MONITORING

REPORTING & ANALYSIS

SYSTEMS & SOLUTIONS

ADDRESSABLE NT MARKET

ADDRESSABLE MARKET (500-600 MCHF, 2-3bn CHF

respectively)

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OPERATOR CHALLENGES MARKET DRIVERS

23

NETWORK TESTING GROWTH DRIVERS

Analyst & Investor Day, 31/10/2012 © Ascom Group

Increasing demand for capacity Essential mobile data growth Spectrum scarcity

Increasing complexity Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple types of devices

Decreasing average revenue per user „Over the top“ (OTT) players cannibalize SMS / voice revenue Substituting voice revenue with flat rate data

Capacity Expansion New technology: LTE as business driver Coverage, existing capacity expansion

Improve efficiency Solutions that allow our customers to manage complexity efficiently and lower their cost of operations

Manage customer experience Competitive pressure increases need to truly understand the customer experience

Support our customers in CapEx/OpEx management

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In-depth knowledge of the RAN for more than 20 years positions the division well in an increasingly complex and demanding environment

Market leadership, truly global position and largest installed base

Holistic offering in network testing enhancing customer relationships

Growing part of the business in the field of optimization and benchmarking

of networks making the business more resistant to technology shifts

24

NETWORK TESTING – VALUE DRIVERS

Analyst & Investor Day, 31/10/2012 © Ascom Group

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25

ASCOM NETWORK TESTING STRATEGIC DIRECTION

Analyst & Investor Day, 31/10/2012 © Ascom Group

Nov / Dec 2011

Mobile operators: CapEx delayed, OpEx reduced

Test & Measurement geared to roll-outs Investment in Ascom offering is CapEx driven

but OpEx related

2012 INVEST AND RESTRUCTURE

New Organization Invest in technology platforms 20 MCHF run-rate cost reduction

2013 and beyond

RETURN TO PROFITABILITY

Target double-digit EBITDA margin in 2013 Leverage global organization, large installed base and

next generation platforms Re-position offering towards recurring revenues

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GOOD GROWTH OPPORTUNITIES & AN ATTRACTIVE VALUATION

AN APPEALING INVESTMENT CASE

ABOUT ASCOM

OUR STRATEGY

Page 27: DISCOVER ASCOM‘S EXCITING BUSINESS FRITZ MUMENTHALER, … · 2017-06-07 · Multi technologies (GSM, 3G, LTE) Multiple vendors (eg Ericsson, Huawei, NSN) Multiband networks Multiple

OUTLOOK

27 Analyst & Investor Day, 31/10/2012 © Ascom Group

Ambitious financial targets for FY 2013* EBITDA margin of 14-15% on Group level as target for 2013 confirmed: Wireless Solutions achieved a 15% EBITDA margin already in 2011 and has started the first two quarters stronger than last year Network Testing: with the current restructuring efforts the first CHF 15m annualized savings are achieved and the last CHF 5m are being executed so that the division will benefit from a reduced cost structure of CHF 20m as of the beginning of 2013

* Outlook assumes a steady economical environment and at least stable currency relations

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KEY TAKE AWAYS ASCOM

Analyst & Investor Day, 31/10/2012 © Ascom Group 28

1 Two market leading ICT businesses with growth opportunities supported by global megatrends and with a clear focus on innovative software and hardware products, systems, solutions and services

2 Well balanced portfolio

3 Wireless Solutions, stable and profitable with focus on healthcare and with strong business development, even against the current economic market uncertainties

4 Network Testing currently with market headwinds but the turn-around is well under way to bounce back

5 EBITDA margin of 14-15% (assuming a steady economical environment and at least stable currency relations) for 2013 as target confirmed

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MISSION-CRITICAL COMMUNICATION

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1 Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

ASCOM WIRELESS SOLUTIONS

PETER HÄRDI, VICE PRESIDENT

GLOBAL MARKETING & PRODUCT MANAGEMENT

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3

THE OBVIOUS: HANDSETS...

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

...but there is much more

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4

ALL-IN-ONE

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

=

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5

HOW LONG WILL IT TAKE?

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

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6

IS THAT APPROPRIATE?

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

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7

... YOU MIGHT FEEL MORE COMFORTABLE THIS WAY

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

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PURPOSE MADE FEATURES MAKE A BIG DIFFERENCE

Robust construction

Withstands disinfection

Remote software update

Easy replaceable battery

Charging concept

Withstand water splashes

Easy, interactive message handling Alarming button

Professional Clip options

Long life cycles

Repair services

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Processes Information

9

COMPLEMENTARY OFFERING

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Personal domain Operative domain

Convenience Everywhere Personal driven

Hybrid domain

Efficiency Process/Function

driven

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10

NEEDS / USER GROUPS

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Office

Fixed working place PC-User Comfort

Technical Department

Onsite, everywhere Quick alarming Secure alarming Simple handling

Nurses

On site Quick & precise Intuitively handling

Doctors

On site Time critical messages Complex applications on PC

Management

Onsite, offsite Voice Data

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FOCUSED SOLUTIONS

ACTIVITY REPORT

CARE

Cardiomax

MMG

Patient Monitoring

LIS Medication

Workflow

RIS IS

Security Task handl.

MONITOR

EPR

Statistics

HIS

Audit trails

COMMUNICATE

Monitoring Devices Gateway

Medical Devices

Intelligent Beds

Event Presentation

Smart Phones DECT Paging

Displays WiFi

M

IP

Other

teleCARE

11 Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

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12

UNDERSTANDING NURSES

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

ALARM FATIGUE

WALKING (7 hours of walking. nurse Doris ward)

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13

SCHEDULING ON THE WHITEBOARD

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Whiteboard placed centrally at the nurse station Communicates the patient assignment

with other professionals at the hospital

Fills in the information on the whiteboard Number to a nurse

Nurses names

Nurses patients

Assistant nurses number and patients

Staff with special functions

Available rooms

Available numbers

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Efficient Planning Automatic System set-up Traceability

14

EFFICIENT PLANNING AND TRACKING OF A WARD

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

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15

QUICKER RESPONSE TO EMERGENCIES

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Ascom Products involved: Ascom i62 (WiFi handset) Ascom Unite (Alarm and Messaging handling) Ascom Voice Gateway (voice bridge)

Heads-up that ambulance on the way with several injured patients

Head-Nurse releases Trauma-Alarm

Assigned people get a alarm message

Rejected alarms escalates automatically to next person in charge

Voice-bridge opens, so that team can coordinate already on the run

All activities logged in the system

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16

INCREASED EFFICIENCY AND PATIENT SATISFACTION

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Patient push nurse call button

Nurse receives a message and can open a voice connection to the patient

Nurse can organize the right medicine on the way to the patient

Nurse receives another, less urgent call and can inform that she will bring him a glass of water within a view minutes

Ascom Products involved: Ascom IP DECT system (mobility system) Ascom teleCARE IP with Voice (nurse call) Ascom Unite (Alarm and Messaging handling)

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17

PERSONAL SAFETY IN THREATENING SITUATIONS

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

A nurse on night shift gets attacked by an aggressive patient on drugs

Nurse pushes alarm button on the Ascom handset

Security Ward receive alarm with exact position and listen-in by opening a voice connection

Patient collapses

Nurse informs the guard via the link, while she has both hands free to help the patient

Security Ward calls for the cardiac arrest team

Ascom Products involved: Ascom IP DECT system (mobility system) Ascom DECT-Locator (positioning system) Ascom Unite (Alarm and Messaging handling) Ascom Voice Gateway (voice bridge)

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18

ASCOM WIRELESS SOLUTIONS PORTFOLIO

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Ascom Unite • Alarm & Messaging System • System-Management • Integration Middleware • Medical Device Integration (MDD/510K)

IP-DECT

IP-DECT

WiFi Paging Applications Nurse Call IDL

Axess Connect

Ascom Services: Installation, Integration, Support, Maintenance

• Interoperability (SiP) • Medical Devices

(GE) • 3rd party systems

Strategic Alliances

• iOS devices • Android devices • Cisco handsets • GSM-phones

3rd Party devices

Most comprehensive portfolio Radio-Technology agnostic Open to integrate

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19

ASCOM PATIENT SYSTEM – PORTFOLIO

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Hospital Advanced Workflow Skilled Nursing Independent

Living (IDL) Assistant Living

Ascom Unite Messaging Suite for Healthcare

Care Phones Home Gateways

Dementia-System Wireless Nurse Call

Dementia-System Wireless Nurse Call

Non-Voice

VoIP Messaging

RTLS

Workflow Clinical Protocol

Support

Extended range with Telligence Workflow support combined with mobility

Complementary products provide full range offering Opportunity to enter new markets Developing modular approach to product integration

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20

COMPETITIVE LANDSCAPE

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Market Share

Competitors Global Regional Local

IP-DECT 20%

WiFi 14%

Nurse Call 20% (US) 16% (WE)

Messaging/ Middleware 12%

Globalization of solutions business

IP will globalize Nurse Call Business

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21

OUTLOOK: NEXT GENERATION HEALTHCARE DEVICE

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Innovative interface Clear and intuitive alarm handling

Quick action and fast response.

Handy work tool when on the move.

Design of alarm signals prevents alarm fatigue and guarantees attention when it

matters the most.

Multi-Radio Real-WiFi 3G/LTE

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22 Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

REVENUE COMPOSITION

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23

REVENUE MODEL

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Revenue breakdown:

20% Software

50% Hardware

30% Services

In 2013:

Drive further standardized software solutions/applications business

Increase professional services

Exploring new go-to-market models with cellular operators

Software 20%

Ascom-HW 40%

OEM-HW 10%

Services 30%

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24 Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

CONCLUSION

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EXCEPTIONAL AND FOCUSES POSITIONING

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Comprehensive Solution Provider Most complete on-site wireless communications portfolio

Only medical device company providing both handsets & messaging middleware

Integrate with information and communications systems already owned by hospital

Complete feature set specifically designed to improve hospital efficiency

Experts in clinical workflow design coupled with systems integration

Long-term customer relations and product lifecycles

25

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LEADS TO EXCEPTIONAL CUSTOMER VALUE

Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

Streamline Information Flow & Improve Response Time Increased efficiency

Improve patient-facing services

Ensure timely interaction dealing with patient’s needs

Enable the right assistance on short notice

Communicate critical care alerts quickly & effectively

Locate employees fast & assign tasks

Reliable staff alerts or information

Enhance hospital security for patients and staff

26

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[ ]

27 Analyst & Investor Day 31/10/2012 © Ascom Wireless Solutions

THANK YOU!

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1 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

ASCOM NETWORK TESTING EVOLVING NETWORKS. TRUSTED SOLUTIONS.

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2 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

TABLE OF CONTENTS

MARKET ENVIRONMENT

SOLUTIONS FOR OPERATOR CHALLENGES

PRODUCTS

BUSINESS EVOLUTION

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3 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

MARKET ENVIRONMENT

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4 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

MOBILE DATA TRAFFIC EXPLODING BUT REVENUE STALLS

LTE is Only Way Carriers Can Optimize Bandwidth, Lower Costs

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5

MOBILE DATA TRAFFIC 2011 – 2016

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Mobile video traffic will grow at 90%CAGR between 2011 and 2016

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6

CARRIERS LOSING REVENUE TO ‘OVER THE TOP’ SERVICES

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

SMS VOICE CALLING VIDEO CALLING OTHER

Voice 19.4%

Video 19.4%

Other 6.5%

Which element of operator service traffic is most threatened by OTT IM clients?

Source: Mavenir

SMS 64.5%

Free OTT Services (Skype, iMessage, WhatsApp etc) bypass carriers

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[ OPERATORS ]

OUR SOLUTION

7 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

OPERATOR CHALLENGES Mobile operators are vying to deliver the best customer experience while keeping network expansion and operational costs at the bare minimum.

Grow Capacity to meet rising tide of broadband data demand Improve Operational Efficiency to meet that demand even while ARPU is shrinking Deliver an optimal Customer Experience to outpace competitors, attract and retain premium customers

Capacity

Operational Efficiency

Customer Experience

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8

SWISS OPERATORS

In a fixed cost business, size & scale drive incremental FCF. To make this sustainable, offering intuitive pricing differentiation and best networks is key, as this also drives market share

Sunrise has launched a network quality program TQ Net which will leverage its anticipated spectrum allocation and partnership with Huawei to provide best-in-class network experience for customers

The steady increase in the percentage of revenues stemming from data services is … attributable to the fact that Orange offers the best data network for smartphones according to connect… Therefore, Orange will continue to consistently offer the highest possible surfing speed for each subscription and each PrePay offer.

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

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Asia Pacific

Europe Middle East

Americas

9

LTE INEVITABLE BUT DELAYED

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Q3/12 Q4/12 Q1/13 Q2/13 Q3/13

Oman

Mexico

Italy Russia Switzerland

USA

Australia Malaysia China

Switzerland

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10

OPERATORS SUPPLEMENT CAPACITY IN THE INTERIM

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Competition for Subscribers Intensifies

Network Complexity Grows

Operators overlay multiple technologies (2G/3G, Edge/HSPA)

Add capacity indoors - 15% CAGR rate predicted through 2017

Indoor calls use Heterogeneous Networks (HetNets) like WiFi, WAN, small cells – not controlled by operators

Demand continues to grow for competitive benchmarking and the ability to analyze the smartphone customer’s experience

Operators rely on superior customer experience as a way to charge for applications provided free by Over the Top (OTT) services (Google, Skype, Facebook)

Ascom Simplifies Technology Complexity, Automates Service Quality Assurance

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11 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

SOLUTIONS FOR OPERATOR CHALLENGES

CAPACITY OPERATIONAL EFFICIENCY CUSTOMER EXPERIENCE

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12 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ OPERATOR CHALLENGE ]

Keep the network running during the testing of new technology rollouts

Support new technologies and features in trial networks and network rollouts

Test and analyze network and application performance in indoor, outdoor, fixed and nomadic locations

GROW NETWORK CAPACITY

TEMS Products

TEMS Investigation

TEMS Pocket

TEMS Discovery

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[ OPERATOR CHALLENGE ]

IMPROVE OPERATIONAL EFFICIENCY

13 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Test network service quality across a large variety of network operators, device types, and wireless technologies, including LTE Drive, Indoor and Automated/Unattended testing Test competitors’ coverage & quality Monitor Key Performance Indicators (KPIs) like dropped calls, throughput,

and audio/video quality Track , ensure service levels for consumers, businesses, and regulatory

agencies

TEMS Products

TEMS Automatic

TEMS Discovery

TEMS Visualization

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14 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Simulate the customer experience over a large variety of wireless technologies and smartphones, including LTE

Monitor the customer experience indoors and outdoors, from fixed locations or from systems mounted on buses and taxis, for cost-efficient 24x7 QoS monitoring

Test any application scenario a customer might encounter (voice, messaging, & data)

Monitor & measure the key performance indicators (KPIs) that network operations & service quality departments use to gauge success

[ OPERATOR CHALLENGE ]

DELIVER OPTIMAL CUSTOMER EXPERIENCE

TEMS Products

TEMS Monitor Master

TEMS MobileInsight

TEMS Symphony

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Operator Challenge: Grow Network Capacity

Products: TEMS Pocket and TEMS Discovery Enterprise

Presenter: Michael Carlberg Lax

15

TODAY’S DEMONSTRATIONS

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

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Operator Challenge: Customer Experience

Products: TEMS Monitor Master

Presenter: Andrew Hall

16

TODAY’S DEMONSTRATIONS

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

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GLOBAL PRODUCT UNITS

REGIONAL CUSTOMER UNITS

CUSTOMER- AND PRODUCT-FOCUSED ORGANIZATION

Analyst & Investor Day 31/10/2012 © Ascom Network Testing 17

General Manager Rikard Lundqvist

Strategic Functional Leaders

Director Finance & Controlling

Asia & Pacific

Europe, Middle East & Africa

Americas

Product Management Product Development

Product Support Product Partnering

Regional Sales Regional Finance

Regional Service Delivery Regional HR Order Desk

Test & Measurement

Benchmarking & Monitoring

Reporting & Analysis

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18 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

PRODUCTS

TEST & MEASUREMENT

BENCHMARKING & MONITORING

REPORTING & ANALYSIS

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[ PRODUCT UNITS ]

TEST & MEASUREMENT

19 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Drive- and walk-test tools for measuring wireless network performance

TEMS™ Investigation

TEMS™ Pocket

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20

Data collection and real-time troubleshooting

On-screen post-processing

Reporting

TEMS INVESTIGATION COLLECT INFORMATION FROM DRIVE TESTING

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ TEST & MEASUREMENT: TEMS INVESTIGATION ]

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TEMS POCKET COLLECT INFORMATION FROM WALK TESTING

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ TEST & MEASUREMENT: TEMS POCKET ]

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[ PRODUCT UNITS ]

BENCHMARKING & MONITORING

22 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Benchmark and monitor wireless network service and application performance

TEMS™ Mobile Insight

TEMS™ Automatic

TEMS™ Symphony

TEMS™ Monitor Master

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TEMS MOBILE INSIGHT COLLECT INFORMATION FROM SUBSCRIBERS

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ BENCHMARKING & MONITORING: TEMS MOBILEINSIGHT ]

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24

TEMS AUTOMATIC COLLECT INFORMATION AUTOMATICALLY, REMOTELY

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Remotely controlled software agents on

subscriber smartphones

Control and data storage

[ BENCHMARKING & MONITORING: TEMS AUTOMATIC ]

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TEMS SYMPHONY BENCHMARK VOICE, DATA APPLICATIONS ON DOZENS OF CHANNELS SIMULTANEOUSLY

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Coverage Strategy HSPA Coverage HSPA Rollout 2009-2012 EDGE Coverage

[BENCHMARKING & MONITORING: TEMS SYMPHONY ]

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26

TEMS MONITOR MASTER MONITOR, TROUBLESHOOT SUBSCRIBER APPLICATIONS

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[BENCHMARKING & MONITORING: TEMS MONITOR MASTER ]

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[ PRODUCT UNITS ]

REPORTING & ANALYSIS

27 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Software to visualize, analyze and report mobile network performance and quality

TEMS™ Discovery

TEMS™ Visualization

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TEMS™ POCKET – AUTOMATIC DATA UPLOAD

TEMS™ INVESTIGATION – AUTOMATIC DATA UPLOAD

FTP SERVER

AUTOMATIC DATA PROCESSING WITH TEMS™ DISCOVERY

RF DIRECTOR

RF MANAGER RF ENGINEER

28 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ REPORTING & ANALYSIS: TEMS DISCOVERY ]

TEMS DISCOVERY POST PROCESS DRIVE TEST, WALK TEST, AUTONOMOUS DATA

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TEMS VISUALIZATION PROFESSIONAL: WCDMA, LTE, AND TRACE APPLICATION

29 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

[ REPORTING & ANALYSIS: TEMS VISUALIZATION ]

TEMS™ VISUALIZATION

MEGAMON

NASTAR

OSS

NETWORK OPTIMIZATION

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30 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

BUSINESS EVOLUTION

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REGIONAL CUSTOMER UNITS

GLOBAL PRODUCT UNITS

ASCOM NETWORK TESTING: NEW STRUCTURE

Analyst & Investor Day 31/10/2012 © Ascom Network Testing 31

General Manager Rikard Lundqvist

Strategic Functional Leaders

Director Finance & Controlling

Test & Measurement

Benchmarking & Monitoring

Reporting & Analysis

Asia & Pacific

Europe, Middle East & Africa

Americas

Capitalize on rollouts with TEMS Investigation. Capture in-building capacity with TEMS Pocket

Gain #1 benchmarking position best featured- and priced solution Capitalize on demand for automated CX solutions with TEMS Monitor Master, TEMS Mobile Insight

Continue to acquire market share in Post Processing segment from incumbents. Develop OSS optimization platform capabilities aligned with the market growth opportunities (SON, customer experience)

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REGIONAL CUSTOMER UNITS

GLOBAL PRODUCT UNITS

ASCOM NETWORK TESTING: NEW STRUCTURE

Analyst & Investor Day 31/10/2012 © Ascom Network Testing 32

General Manager Rikard Lundqvist

Strategic Functional Leaders

Director Finance & Controlling

Test & Measurement

Benchmarking & Monitoring

Reporting & Analysis

Asia & Pacific

Europe, Middle East & Africa

Americas

Implement product strategies and

portfolio advantages to capitalize on

regional customer and partner opportunities.

Implement product strategies and

portfolio advantages to capitalize on

regional customer and partner opportunities.

Implement product strategies and

portfolio advantages to capitalize on

regional customer and partner opportunities.

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UNIQUE COMPETITIVE POSITION

Analyst & Investor Day 31/10/2012 © Ascom Network Testing 33

Test & Measurement

Bench- marking Monitoring Reporting &

Analysis

Arieso

Actix

Gladiator

Xceed

Anite

Dingli

JDSU

KS

Dire

ct c

ompe

titio

n

Primary Competitor

Ascom Portfolio Advantage 1. Independent & trusted testing

vendor assures impartiality & accuracy

2. Single supplier relationship for all testing needs

3. R&D innovation integrated across portfolio

4. Global implementation & support infrastructure

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34

REVENUE MODEL

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Revenue breakdown:

60% Software

20% Hardware

20% Services

In 2013: Continue evolution towards recurring revenues through:

Subscription-based contracts

Packaged data solutions sales

Expansion of consulting and customization services

Software Hardware Services

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Hosted service models (benchmarking, post processing and customer experience solutions)

Expand on-site consultants and project management practice to drive revenue from enterprise product sales

Offer product leasing, reduced-capability versions in price-sensitive, developing markets

35

REVENUE MODEL

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

2013: Responding to market/customer demand to increase the variety of our product and service offerings

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36 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

CONCLUSION

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Largest installed base across leading mobile network vendors and mobile operators

Most experienced based on 20+ years serving the widest range of mobile network operators and their key suppliers

Broadest global reach and expansive worldwide distribution structure

Most comprehensive solutions offering benefitting from industry‘s highest R&D investment

Poised to uniquely provide best practices expertise that will enable mobile network operators to optimize their CAPEX / OPEX

Our potential will be realized by our continued evolution to more recurring / service related revenue (vs. OPEX)

37

STRATEGIC POSITION

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

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38

ASCOM NETWORK TESTING VALUE PROPOSITION

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

Ascom Network Testing is the mobile network industry’s independent authority for validating network performance and customer experience

across disparate network infrastructures, technologies and devices.

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NETWORK TESTING STRATEGIC POSITIONING

Analyst & Investor Day 31/10/2012 © Ascom Network Testing

SMARTPHONES

APPLICATIONS

HETNETS

SELF-OPTIMIZED NETWORKs ASCOM NETWORK TESTING

RAN NETWORKS

Leveraging Network Testing assets to bring operators unsurpassed insights into network performance and customer experience in an increasingly complex multi-vendor environment

WiFi WAN Pico cells Femtocells

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[ ]

40 Analyst & Investor Day 31/10/2012 © Ascom Network Testing

THANK YOU!