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Disaster Recovery presented by Bob Gallman. 1. Risk Evaluation. Types of Failures/Events. Hurricane Floods Chemical Ice/Snow Storm Power Outage Internal Fraud. Security Breach Tornado Terrorists Bomb Health Epidemic Loss of Sr. Management. 2. Risk Factors. Assess Risk. - PowerPoint PPT Presentation
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Copyright 2009 Texas Credit Union League
Disaster Recoverypresented by Bob Gallman
Disaster Recoverypresented by Bob Gallman
Copyright 2009 Texas Credit Union League
1. Risk Evaluation
Types of Failures/Events
Hurricane
Floods
Chemical
Ice/Snow Storm
Power Outage
Internal Fraud
Security Breach
Tornado
Terrorists
Bomb
Health Epidemic
Loss of Sr. Management
Copyright 2009 Texas Credit Union League
2. Risk Factors
Data Integrity
Regulatory
Business Disruption
Member Service
Assess Risk
Financial
Fraud
Physical Harm
Copyright 2009 Texas Credit Union League
3. Exposures
Financial
Legal & Regulatory Violations
Negative Member Impact
Loss of Business Opportunities
Public Embarrassment
Inefficiencies in Business Processes
Recognize Consequences
Copyright 2009 Texas Credit Union League
4. Develop Disaster Strategy/Plan
Awareness
Preparation
Mitigation
Response
Recovery
Plan Outline
Copyright 2009 Texas Credit Union League
Develop Disaster Strategy/Plan
Reference Material
Member Disk
Organization chart
Facilities Maps
Copyright 2009 Texas Credit Union League
Develop Disaster Strategy/Plan
Consider developing Emergency Quick Reference Guides.
Include checklists and contact information for Staff, Communication Efforts, and Operations.
Next Steps
Copyright 2009 Texas Credit Union League
Emergency Plan Quick Reference Guide
Staff Members
Crisis Leadership Team
Contact Information List
Phone Tree
Evacuations Procedures
Copyright 2009 Texas Credit Union League
Emergency Plan Quick Reference Guide
Communications
Members/Board
NCUA/TCUD
Corporate CU
TCUL
CUNA
CUNA Mutual
TCUF/NCUF
Media
Other CUs
Vendors
Red Cross/FEMA/ Salvation Army
Copyright 2009 Texas Credit Union League
Emergency Plan Quick Reference Guide
OperationsAlternate Locations (i.e. Shared Service Centers, Call Center
Data Processor
Home Banking
Credit Cards, ACH, ATM/Debit
Cash on Hand
Payroll
Web site, Internet Connectivity
Telephone Service
Generator
Back-up Tapes
Copyright 2009 Texas Credit Union League
Emergency Plan Quick Reference Guide
Emergency Contact List
Management/Employees/Board
Data & Card Processors/Payroll Processor
Website Vendor/Internet Service
Utilities
TCUL/NCUA/TCUD/CUNA/TCUF/NCUF
Red Cross/Salvation Army/FEMA
Make available to public personal contact information of the following:
Copyright 2009 Texas Credit Union League
Communicate the plan to Staff
Conduct testing of the plan
Update the plan as necessary
5. Review the Plan
Steps to Follow
Copyright 2009 Texas Credit Union League
Nobody Plans To Fail…
They Simply Fail to Plan
Copyright 2009 Texas Credit Union League
Bob GallmanChief Operating Officer
Texas Credit Union League(469) 385-6439
1-800-442-5762 ext. [email protected]
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