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Disaster and Recovery. Shawn Kirkland. Overview. Business Impact Analysis System Description/Purpose Impact to business if degradation Estimated Downtime Resource Requirements. Business Contingency Plan Incident Response Policy Purpose Identifying and Reporting Incidents - PowerPoint PPT Presentation
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Disaster and Recovery
Business Impact Analysis System Description/Purpose Impact to business if degradation Estimated Downtime Resource Requirements.
Business Contingency Plan Incident Response Policy
Purpose Identifying and Reporting Incidents Mitigation and Containment
Questions?
OverviewShawn
Kirkland
Purpose Determine mission/business processes and recovery
criticality. Identify resource requirements. Identify recovery priorities for system resources.
System Description/Purpose Impact to business if degradation Estimated Downtime Resource Requirements.
Business Impact AnalysisShawn
Kirkland
Operating System Microsoft Windows Server 2008 R2
Application Microsoft SQL Server 2008 Enterprise Edition
Hardware Dell R720
Location Server Rack on second floor server room.
Connection System Administrator connects via local area network. Other users connect remotely
DR Method 1 Full backup weekly and dailies every day. 3 hours after close of business.
System DescriptionShawn
Kirkland
ImpactMission/Business Process Description
Query customer record Database retrieval of customer information (e.g. address, phone, payment information)
Store customer transaction Recording of customer purchases and creditsAuthenticate user name and
password Stored procedure verifying user credentials
Impact values Severe = $100,000 Moderate = $50,000 Minimal = $10,000
Mission/Business Process
Impact Category
MinimalModerat
e High Severe Impact
Query customer record x MinimalStore customer
transaction
x Severe
Authenticate user name and password
x Moderat
e
Jamarcus White
Estimated Downtime
Mission/Business Process MTD RTO RPO
Query customer record 48 hours 24 hours 8 hours
Store customer transaction 24 hours 12 hours4 hours
Authenticate user name and password 36 hours 24 hours 8 hours
MTD RTO RPO
Jamarcus White
Resource RequirementsSystem
Resource/Component
Platform/OS/Version (as applicable)
Description
Server-class System Dell R720 Rack-mounted system
Windows Server 2008 R2 Host operating system
Microsoft SQL Server 2008 Database management
systemDatabase files Latest, or latest
snapshot if needed Binary files containing
data
Garrett Grey
1. CEO consults department leads to consider time for recovery and determine need for business contingency.
2. CEO announces business contingency is in effect.3. CEO works with local authorities to ensure human safety as needed.4. Network managers and technicians move network operations to warm site.5. IT managers and technicians assess ability to move existing systems to warm
site.6. IT managers and technicians requisition new equipment to be delivered to
warm site as needed.7. Technicians validate warm site's network infrastructure and telecommunications
capabilities.8. IT managers and technicians install/restore systems at warm site.9. Technicians connect systems to warm site network.10.Technicians update public domain name records.11.Technicians inform customer service representatives of changes to telephone
numbers, public IP addresses, etc.12.Customer service representatives contact customers with new contact
information.
Business Contingency planGarrett Grey
Purpose Scope Definitions
Incident Response PolicyGarrett Grey
Purpose Scope Definitions
Information Systems Security Incident Physical Security
PurposeDallas Jones
Employees IT Technicians Severity Levels
Level 1 Level 2 Level 3 Level 4
Identifying and Reporting Incidents
Dallas Jones
Eradication Restoration Log Of Security Incident Annual Report
Mitigation and ContainmentDallas Jones
Questions?