Disability ServicesDisability Services

Processes:Fitting the Pieces Together

Janet Killen

Disability Support Services Director

Wake Tech Community College

Disability Service Provider at Disability Service Provider at Community Colleges vs. Community Colleges vs.

Colleges/UniversitiesColleges/Universities• Processes and accommodations similar • Students very different• Examples of community college students

• Psychiatric at unsteady stage• Occupational Course of Study; EMD• Autistic• Complicated medical situations

Disability Service Providers at Disability Service Providers at Community Colleges vs. Community Colleges vs.

Colleges/UniversitiesColleges/Universities• Important to have in place someone who:

• Understands community college students with disabilities

• Has some knowledge of the legal world of disabilities in the post-secondary environment

• Contact Student Development Services at the NCCCS office for training opportunities; community colleges would be wise to pay for training and conferences for service providers

ProcessesProcesses

• Connecting with Disability Services

• Accessing Student Accommodations

• Establishing Policies and Procedures

Connecting with Disability ServicesConnecting with Disability Services

Connecting to Connecting to Disability ServicesDisability Services

• Student Self-Identifies• Inquiry (Students, Parents, Counselors)• Documentation Guidelines by Disability• Initial Interview

• ADA vs IDEA• Review Documentation• Functional Limitations• Accommodation Determination (Service Contract)

Connecting to Connecting to Disability Services—Student FileDisability Services—Student File

• Service Contract

Connecting to Connecting to Disability Services—Student FileDisability Services—Student File

• DSS Admissions Checklist

Connecting to Connecting to Disability Services—Student FileDisability Services—Student File

• Documentation• Counseling Record• Consent to Send Information• Staff Assistant Agreement• Borrowed Equipment Agreement• Testing Log• Study Session Log

Connecting to Connecting to Disability ServicesDisability Services

Office processes:• Generate Accommodation Notices • Compile Student DSS File• Update DSS Student List

Student List is on Microsoft ACCESS• Address, curriculum, active/inactive,

accommodations• Can be sorted for data such as Perkins

Connecting to Disability ServicesConnecting to Disability Services

Accessing Student AccommodationsAccessing Student Accommodations

Accessing Student AccommodationsAccessing Student AccommodationsProcess: Notifying Instructors of Process: Notifying Instructors of

Student AccommodationsStudent Accommodations

• Accommodation Notices Provided to Instructors • Permission from student

to send (Request for

Accommodation Notification)

• Or hand delivered by

student• Attachments

Accessing Student Accommodations Accessing Student Accommodations Process: Alternative TestingProcess: Alternative Testing

• Alternative Testing• Scheduling tests and

proctor

• Picking up, logging, and delivering tests

• Extended time, distraction-reduced environment, reader, scribe

• Enlarged Print

Accessing Student AccommodationsAccessing Student Accommodations

• Priority Registration (who included)• Letter sent to student• Student Appointment• Allows DSS to hire interpreters and staff

notetakers, scan books, request furniture, assistive technology

• Reduced Course Load

Accessing Student AccommodationsAccessing Student Accommodations

• Student procedures for staff assistance• Assistive listening devices or other

equipment students take with them• Accessible materials

• Enlarged print• Scanned textbooks or class material

Establishing Policies and ProceduresEstablishing Policies and Procedures

Establishing Policies and ProceduresEstablishing Policies and Procedures

• Mission of Disability Services• Policy of Nondiscrimination—ADA

and Section 504• Admission to the College• Qualifying for Services• Record Maintenance

Establishing Policies and ProceduresEstablishing Policies and Procedures

• Accessible Services• Accessible Materials• Adaptive Equipment• Academic Services

• Alterantive Testing

• Faculty Notification

• Priority Regisration

• Study Sessions

Establishing Policies and ProceduresEstablishing Policies and Procedures

• Class Attendance• Trying to fine tune wording to try to avoid

misunderstanding and student abuse of absences

• Examples of wording

• Service Animals• Facilities• Grievance Procedure

• 504/ADA Officer or Dean of Students

Graduation AccommodationsGraduation Accommodations

Congratulations!Congratulations!