Director Marketing Healthcare Pharmaceuticals in New York NJ Resume Laura Goddard

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  • 8/9/2019 Director Marketing Healthcare Pharmaceuticals in New York NJ Resume Laura Goddard

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    LAURA R. GODDARDSomerville, New Jersey 08876

    Home: 908-429-9383 Cell: 908-410-4575 [email protected]

    MARKETING DIRECTOR

    Marketing Strategy ~ Brand Development ~ Direct Marketing ~ Marketing Communications

    Results-driven marketing strategist skilled at building and executing targeted marketing initiatives to generate leads,achieve sales objectives and grow bottom-line profits. Proven expertise with B2C and B2B companies at various growthstages. Effectively utilizes database management tools to create and execute robust marketing initiatives.

    Strateg ic Planning and Brand Development Lead Generation and Marketing An alytics (ROI) Direct, eMai l , and Trade Sho w Marketing Video, Radio, and Print M arketing Multi -Media Campaigns Market ing Communicat ions Publ ic Relations and Press Release Writ ing

    Website Developm ent and Content Creation CRM System Uti l ization Bud get Creation and Financial Management Team Management and Development Healthcare Services, Edu cation,

    Telecommu nicat ions Market ing

    HEARINGL i f e , Division of William DeMant Holding SOMERSET, NJ 2012 2014

    Patient-focused hearing aid retailer with more than 200 clinics nationwide. Managed budgets of $7-8M.

    Director of Marketing6 Direct ReportsLed direct marketing initiatives, including event management, database marketing, direct mail, email, newspaper, prinadvertising, and social media campaigns.

    - Scheduled and managed 200 events per month that account for 43% of corporate revenue.- Wrote advertorials, ad copy, articles and video scripts.-

    Created and launched a customer loyalty program that increased average selling price by 3.2%- Produced and directed hearing healthcare videos; implemented a YouTube channel- Managed web initiatives and content creation- Managed vendor relationships, $8MM marketing budgets, and KPI/ROI reporting.

    LRG ASSOCIATES SOMERVILLE NJ 2008 - 2012

    Marketing consultancy focused on for-profit education, healthcare services, and non-profit industries.

    Lead Marketing ConsultantProvided direction, oversight, and tactical execution of marketing plans to strengthen brand presence and generated leadsthrough effective website design, content development, and marketing collateral creation.

    University of Medicine and Health Sciences, St. Kitts (2008-2012)- Partnered with COO to launch a new Caribbean medical school and grew attendance from 22 students in

    the inaugural class to over 300 students enrolled in 2011.

    Internet Healthcare Records Start-Up Firm (2009)

    - Created a business plan and marketing strategy, performed market research, to support entrepreneuriaCEOs efforts to seek venture capital funding for a healthcare portal.

    Association of Interior Design Professionals (2009-2012)- Increased membership by 27% after creating and launching a chapter website and conducting Constan

    Contact email campaigns.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
  • 8/9/2019 Director Marketing Healthcare Pharmaceuticals in New York NJ Resume Laura Goddard

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    Rsum of Laura R. Goddard 908-429-9383 [email protected]

    ROSS UNIVERSITY, Division of DeVry Inc. North Brunswick, NJ 2005 - 2007

    Leading medical and veterinary for-profit Caribbean universities with revenues exceeding $100M. Managed budgets o$$2.5-3M

    Director of Marketing3 Direct ReportsFormulated, executed, and managed all branding initiatives designed to drive revenue through increased studenenrollments.

    - Increased medical school applications 75% and veterinary school applications 22% by delivering brand

    awareness campaigns that included web initiatives, print ads, video presentations, radio campaigns, tradepublication articles, and trade show marketing.

    - Grew website visits by 68% in the first 6 month of implementation by employing SEO technique, paid search, andcontent adjustments.

    - Spearheaded initiatives to expand brand recognition and market share through email campaigns and publicrelations activities, press releases, e-newsletters and alumni articles.

    AT&TBUSINESSSERVICES, DIVISION OF AT&TCORP.BEDMINSTER,NJ 2005-20071988-2003$25B business services division of AT&T Corp. that provided global sales and support services to businesses.

    General Manager, eSales and Service, Bridgewater, NJ (2002 2003)

    5 Direct ReportsDirected cross-organizational teams that devised and delivered the AT&T BusinessDirect customer portal designed tostreamline customer service processes. Managed budgets of $2-3M.

    - Conceived and implemented marketing initiatives including a web-based video tour, email, and viral marketingcampaigns.

    - Converted more than 40,000 customers to new self-help portal that increased web-based sales of two serviceplans by 8% and reduced customer service costs by 12%.

    - Pioneered a virtual customer service agent that saved $1.2M for the organization.- Designed and deployed a web-based customer-centric knowledge database that generated $300K savings.

    District Manager, eAT&T Web Management, Bridgewater, NJ (20002001)6 Direct Reports and 14 ContractorsFormulated, designed and implemented content management strategies that disseminated corporate content. Managed

    budgets of $2-3M.

    Delivered new content management technology while conserving existing production and customer service levels

    ADDITIONAL WORK EXPERIENCE- Product Manager, AT&T, Bridgewater, NJ- Data Networking Sales Representative, AT&T, Rochester, NY- Account Representative, Tymnet Inc., Rochester, NY- Reading Specialist, Gates Chili School District, Rochester, NY

    EDUCATIONCompleted courses, Masters of Business Administration, Rochester Institute of Technology, Rochester, NYMasters in Science, Reading Education, Nazareth College, Rochester, NY

    Bachelor of Arts, Psychology and Education, American University, Washington, DC

    AFFILIATIONS

    New Jersey chapter, Marketing Executive Networking Group(MENG)

    mailto:[email protected]:[email protected]:[email protected]