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Rukhsana Pervez
Director
Deloitte Leadership
Jakarta
2Copyright © 2017 Deloitte Development LLC. All rights reserved.
STARTUPIFY YOUR HR.
3Copyright © 2017 Deloitte Development LLC. All rights reserved.
THE BURNING PLATFORM FOR HR.
WICKED PROBLEMS GALORE FOR HR !
4Copyright © 2017 Deloitte Development LLC. All rights reserved.
Trusted Adviser
HR has to play the trusted adviser role to business leaders and managers, helping them in turn do their job better as stewards of the people agenda.
Delivery Champion
Experience Designer
Data Scientist
HR will need to be skilled at designing & implementing agile organization structures including team based solutions that are impactful and scalable.
Organisation Engineer
Engagement Architect
Ecosystem Curator
Digital Pioneer
Culture Evangelist
HR has to continue to move the needle on efficiently and effectively deliver core HR processes and programs to employees in the organization.
HR has to pick up & use Design Thinking at the core of everything it does. It needs to be targeted in terms of core talent personas, &ensure a fantasticexperience.
HR will need to drive recommitment of employee hearts & minds at a time of significant uncertainty through use of innovation & digital technologies.
HR needs to use analytics to successfully predict demand &supply of key skills within the industry especially given high retirement rates.
HR will need to be skilled at curating both the internal &external ecosystem of talent especially as the Gig Workforce becomes a reality.
HR will need to continue to carry the culture flag & partner with the leaders to articulate & make the desired culture in the organization very real.
HR will need to understand & tap into emerging digital technologies to enable the function deliver efficiently and effectively.
Emerging
Emerging Emerging
Emerging
Emerging
The different ‘roles’ HR has to play in the organization of the future…
THE BURNING PLATFORM FOR HR.
5Copyright © 2017 Deloitte Development LLC. All rights reserved.
TOP ‘SHIFTS’ FOR HR TO MAKE…
THE BURNING PLATFORM FOR HR.
Focus on programs and policies
Focus on total coverage of employees and programs
External best practices
Long drawn-out design and development timeframe
Siloed HR functional processes
Incremental improvement across a wide variety of
programs and talent segments
Focus on design
Focus on self-creation
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Focus on end user experience and delight
Focus on a few big bets
Focus on organization-specific Game Changing practices
Focus on rapid prototyping and experimentation cycles
Focus on holistic and seamless experience for the end users
Focus on 10X impact on the vital few Programs and processes
Focus on activation and adoption
Focus on curation across the broader ecosystem
6Copyright © 2017 Deloitte Development LLC. All rights reserved.
Borrowing from the world of start ups…
STARTUP-IFY HR.
MOVE FAST & BREAK THINGS
BE AGILE
DESIGN THINKING
PERSONAS APPROACH
LABS & EXPERIMENTS & SPRINTS
RAPID PROTOTYPING
7Copyright © 2017 Deloitte Development LLC. All rights reserved.
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PROBLEM STATEMENTS
• Build an AGILE HR Function
• Design and launch signature talent programs fast
• Persona based talent design
• Tap into the broader ecosystem
• Create a Digital HR Agenda and roadmap
• Design and launch a slate of Transformative Leadership Programs fast
• Accelerate the ability to spot and acquire talent capabilities from the market
TELECOM
CONSUMERCONGLOMERATE
PROFESSIONAL SERVICES
USE CASES OF THE STARTUP-IFY APPROACH…
OIL & GAS
8Copyright © 2017 Deloitte Development LLC. All rights reserved.
STARTUP-IFY LAB 1(2-3 DAYS)Delivery of a 2-3 day highly experiential and outcome focused STARTUP-ify lab session with HR/talent management and business leaders.
EXPERIMENTS SPRINT (45 DAYS)STARTUP-ify lab participants to conduct experiments and user testing sessions focused on getting agile and rapid feedback.
ACTIVATION LAB (1 DAY)Participants come back together for a 1 day Activation lab session to consolidate lessons learnt from the experiments and prepare to launch new/ refreshed initiatives.
STARTUP-IFY YOUR HR JOURNEY
OVERVIEW OF THE STARTUP-IFY APPROACH…
RAPID DISCOVERYCurrent-state assessment through a combinationof leadership interviews and focus groups with employees across functions and levels.
ONGOING ACTIVATION
Multiple experiment sprints will be launched over the period of 2-3 months
9Copyright © 2017 Deloitte Development LLC. All rights reserved.
THE STARTUP-IFY LAB...
BUILT ON ANCHOR CONCEPTS TO TRIGGER ‘START-UP’ THINKING
EXPERIMENTS
PERSONAS
RAPID
PROTOTYPING
HACKATHON
DIGITAL
MINDSET
HR BUSINESS
MODEL CANVAS
10Copyright © 2017 Deloitte Development LLC. All rights reserved.
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User Experience Specialist
HR & Talent Specialist
Digital StrategyExpert
Strategy Expert
Human-CentredDesign Expert
MULTI FACETED EXPERTISE TO SOLVE FOR WICKED PROBLEMS...
IndustryExpert
Ecosystem Curator
Business Leaders
Real People + Real Problems = Real Solutions
Employees
Alumni
Potential Hires
What WE bringWhat YOU bring
11Copyright © 2017 Deloitte Development LLC. All rights reserved.
WHAT WE ARE LEARNING...
• HR can move fast, be agile, and
innovate...
• The STARTUP-ify approach creates
traction & energy with business
leaders and employees as they co
create talent and HR solutions...
• Experimentation & Rapid
Prototyping is the only way to
drive RAPID ADOPTION of talent
and HR programs...
• Design Thinking is the HACK for
HR...
• I0x Thinking is key...
12Copyright © 2017 Deloitte Development LLC. All rights reserved.
Question:
What NEXT GEN capabilities of capabilities will you need in HR?
Event Code:#ddefuture
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