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- 1 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
The forward-looking statements and projected figures concerning the future performance of NTT and its subsidiaries and affiliates contained or referred to herein are based on a series of assumptions, projections, estimates, judgments and beliefs of the management of NTT in light of information currently available to it regarding NTT and its subsidiaries and affiliates, the economy and telecommunications industry in Japan and overseas, and other factors. These projections and estimates may be affected by the future business operations of NTT and its subsidiaries and affiliates, the state of the economy in Japan and abroad, possible fluctuations in the securities markets, the pricing of services, the effects of competition, the performance of new products, services and new businesses, changes to laws and regulations affecting the telecommunications industry in Japan and elsewhere, other changes in circumstances that could cause actual results to differ materially from the forecasts contained or referred to herein, as well as other risks included in NTT’s most recent Annual Report on Form 20-F and other filings and submissions with the United States Securities and Exchange Commission.
- 2 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Global business*1 performance track record
USD12B 2008.1
2008.10
2009.10
2010.10
2010.12
2011.6
2010.7
2008/3 2009/3 2010/3 2012/3 2011/3
USD 2B USD 2.6B USD 2.9B USD 4.8B
USD 11.6B ※
2013/3
2012.11 Consolidated sales of NTT Group companies excluding those in Japan
* Month and year as of M&A completion
- 3 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
AMERICAS EMEA APAC
Revenue & number of employees by regions
Revenue $ 3B (FY2012)
Employees 11,000
Revenue $ 4B (FY2012)
Employees 18,000
Revenue $ 4B (FY2012)
Employees 25,000
Apps
IT infra.
Apps
IT infra.
Apps
IT infra.
- 4 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Formation of NTT Group global business
Customers
Management Services
Advisory Services
Migration Services
Operational Services
R&D
Applications Solutions Services
Managed ICT
Data Centers Networks
- 5 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
NTT Group at a Glance
$130 billion total revenue
227,000 employed worldwide
World #1 Telco in revenue
160
Network coverage in
countries & regions
80% choose NTT Group
of Fortune Global 100
72 Direct presence in
countries & regions
All facts and figures accurate as of March 2013
No. 2 in Data Center
No. 2 in Global IP Backbone
Top 10 in Marine Cable
- 6 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Why Dimension Data?
1. Global non-Japanese client basis
4. Profitability (favorable balance)
2. Management capability, entrepreneurship, maintaining / leveraging enterprise culture of management
3. Complementary business with NTT Group (business synergy)
5. Shared vision, mutual confidence and trust
- 7 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Development of new business model
Opsource (Cloud platform provider)
•NTT invested in Feb. 2009 •DimensionData made an acquisition in July 2011
Vigilent (DC air-conditioning System)
• NTT Facilities Entered into MOU on joint exploration in July 2010
• NTT Facilities complete exclusive contract in Jan 2011
Centerstance (Business process analysis and cloud migration consultation) • Salesforce.com platinum partner. • Acquired by NTT in Sept 2012.
EMEA
Build-up Collaboration model with start-up companies mainly in silicon valley
Development of new business model
Expanding other market
Expanding other market
Solutionary (Managed security service provider)
• Acquired Leader position in Gartner MQ(NA) in 2012. • Acquired by NTT in Aug 2013.
Asia
USA EMEA
Japan
- 8 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Communication Outsourcing and Professional Services Cloud Infrastructure as a Service
Market evaluation for DiData
[attribution and disclaimers] Gartner, “Magic Quadrant for Communications Outsourcing and Professional Services” Eric Goodness, Christine Tenneson, 20 December 2012. Gartner “Magic Quadrant for Cloud Infrastructure as a Service” by Lydia Leong, et al., 18 October 2012. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Nippon Telegraph and Telephone corporation. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- 9 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
MSSPs, North America
Market evaluation for Solutionary
[attribution and disclaimers] Gartner “Magic Quadrant for for MSSPs, North America” by Kelly M. Kavanagh, 15 November 2012. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Nippon Telegraph and Telephone corporation. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- 11 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
0
200
400
600
800
1000
1200
1400
2012 2016
$1,120B
$1,300B CAGR 3.7%
(USD B)
Cloud Services
Consulting + BPO + ADM
IT Outsourcing
NW integration + DC
Product Support
Network Services
DC systems (servers, routers, etc)
* Cloud Services = IaaS, PaaS, SaaS, Advisory, Migration, Implementation, TaaS (Testing as a Services)
*
ICT services market size (Worldwide)
Source: NTT Corp. based on materials by McKinsey and others
* Those numbers excludes software, end-user devices and telephone service.
Cloud Services Over $120B
(CAGR 33%)
- 12 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
$2B
$11B
$20B
FY2016 Target FY2007 FY2011
Global business is the “Growth Driver” of NTT Group Aggressively invest for the coming 5 years in order to develop sustainable business model
Customer needs
Industry trends
NTT Group strength
Business model transformation
Footprint in emerging countries
Accelerated investment
Apps NW/ DC Mobility + Managed
service + + R&D +
M&A Partnering Enhancing HR
IP Dev Organic
- 13 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
NTT Group’s global business development
Security
Applications
Mobile Network Wi-Fi
Infrastructure
Global Network
Suggest combined business analysis and ICT services
Business A
nalysis
Cloud
Mobility
Big D
ata M
2M
Mobile Network Wi-Fi
Global DC/ Network
On-premise Off-premise
Developed Countries ICT Services
Developing Countries
Advisory Services
Total system visualization from applications to devices
Appealing to Customers
Support customers’ business transformations as an ICT strategic partner
Provide end-to-end and secure ICT management
Provide flexible and high-quality ICT services, including services of other companies
ICT Management
Security Management
Existing IT Systems
Cloud Platform
PF
Migration of business applications to cloud Standardized
Cloud, etc.
Security Cross-industrial platform
- 14 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
2 1
4
3
5 6
Promote cross-selling from IT infrastructure to applications, leveraging cloud as trigger
▪ Acquire new customers ▪ Strengthen service proposal for existing customer base
Customer Experience Center
IP Development (NTT I3)
Strategic partnership
M&A to build new business model
Brand awareness (NTT Group, NTT Clouds)
2016
$20B $12B
2012
$8B
$3B (Organic, M&A)
(Organic, M&A)
Action plans for NTT global business growth
IT Outsourcing
Network integration
DC
NW
BPO
ADM Enterprise Mobility
Cloud / Security
Strengthen value proposition of NTT group
- 15 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
2
4
3
5 6 Customer Experience Center
IP Development (NTT I3)
Strategic partnership
M&A to build new business model
Brand awareness (NTT Group, NTT Clouds)
1
2016
$20B $12B
2012
$3B (Organic, M&A)
$8B (Organic, M&A)
Action plans for NTT global business growth
IT Outsourcing
Network integration
DC
NW
BPO
ADM
Enterprise Mobility
Cloud / Security
Strengthen value proposition of NTT group
Promote cross-selling from IT infrastructure to applications, leveraging cloud as trigger
▪ Acquire new customers ▪ Strengthen service proposal for existing customer base
- 16 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
0
100
200
300
400
500
600
2010 4Q 2011 1Q 2011 2Q 2011 3Q 2011 4Q 2012 1Q 2012 2Q 2012 3Q 2012 4Q 2013 1Q2010 3-4Q
240
210
60
30
0
45
15
Cross-Selling Contract Value
US$280M (4Q, 2010 ~ 4Q, 2012)
US$560M (4Q, 2010 ~ 1Q, 2013)
+$280M in 3 months
Accumulated Contract Value
Quarterly Contract Value
(Acc Contract Value:US$M) (Q contract Value:US$M)
- 17 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Promotion of cross-selling
Cross selling between DiData and NTT Com in global IT infrastructure area. Business opportunities not covered previously.
Proactively propose “Application + IT Infrastructure” projects leveraging cloud as trigger, and won several new large customers.
Promote Global Account Management for existing large customers.
$280M for 2 years (2010/10-2013/3)
Texas Department of Transportation
$***M AMO + ITO + Security (won in May 2013)
Yum! Brands Inc. $***M Cloud + ERP + BPO (won in July 2013)
Moreover, +$280M for recent 3 more months, $560M in total (2010/10-2013/6)
- 18 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Yum! Brands, Inc
Advisory Migration Operation & management
Background
Solution
World's largest restaurant company with 500,000 employees across 39,000 restaurants in 130 countries. Brands includes KFC, Pizza Hut, and Taco Bell. Business challenge was high cost structure, slow adoption of innovation, and the need for better IT services. Needed a partner to support their global business by injecting innovation into their Kentucky operations center.
Migrated on-premises based operation center to Cloud.
Leveraging NTT America’s data center, NTT Data provides Private Cloud & BPO of full technology stack and full lifecycle.
Optimized roadmap and architecture through NTT’s proprietary cloud analysis tools powered by NTT I3.
Managed services delivered from NTT DATA’s U.S. Service Delivery Center
Cloud DirectSM assessments
Migrate mainframe & 1000+ servers to Cloud
• 24/7 Service Desk • Management and
operations of NTT Data Cloud Centers
Oracle PeopleSoft ERP
Private Cloud with DR
BPO
Applications
Infrastructure
North America Service Delivery Center
Data Center
- 19 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Texas Department of Transportation (TxDOT) Background
Solution
Governmental agency responsible for supporting Texas’s aviation/rail/public transportation infrastructure and maintaining 80,000 miles of roadway. Business challenge was transforming its IT organization to be interconnected, dynamic, fast, and reliable. Needed a partner who excelled at managing complex infrastructure and application environments with documented and repeatable best practices.
Triggered by cloud services, NTT group provides wide range of ICT solutions such as application modernization and end-user support, ensuring security.
NTT DATA provides service integration and DR/BCP
Dimension Data provides communication/security solution.
Solutionary provides managed security services with their ActiveGuard (under discussion).
Application management
Customer relations services
Communi-cations
Engineering services
IT security management
• 24/7 Helpdesk support • Device support for end user • DR/BCP via Cloud
• Unified communication platform (migrate, operate and manage)
• LAN migration and management
• IT Support for CAD, GIS, GPS, etc (research applications and related system)
• IT security services including anti-threat (FW, anti-virus mgt) and intrusion incident handling
• Managed security services (under discussion)
• Application development/maintenance/ quality assurance using DynAMO methodology
1
2
3
4
5
- 20 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Maybank 背景および顧客要望
The Business Times(September 30, 2013)
Background HQ in Malaysia. Over 2,200 offices in 17 countries with over 46,000 employees serving more than 22 million customers worldwide. Maybank wanted a more efficient and better way to deliver improved end-user experience and wanted to do so by migrating to a new DC that could also facilitate the business’ expansion. In addition, the customer wanted to prepare backup DC. Needed a partner to support solving customer’s issues such as scalability of the servers.
Solution
High quality DC NW in DC Relocation support for DC Building infrastructure inside DC utilizing Cloud Smooth delivery through collaboration between NTT Com and DiData
PJ total size:S$55M (US$44M)
This PJ is introduced by local media
- 21 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
5 6 Customer Experience Center Brand awareness (NTT Group, NTT Clouds)
1
2016
$20B $12B
2012
$3B (Organic, M&A)
$8B (Organic, M&A)
Action plans for NTT global business growth
IT Outsourcing
Network integration
DC
NW
BPO
ADM
Enterprise Mobility
Cloud / Security
Strengthen value proposition of NTT group
Promote cross-selling from IT infrastructure to applications, leveraging cloud as trigger
▪ Acquire new customers ▪ Strengthen service proposal for existing customer base
2
4
3
IP Development (NTT I3)
Strategic partnership
M&A to build new business model
- 22 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Established NTT I3 in Silicon Valley Accelerate R&D from North America by market-in approach, starting from cloud and security areas
(1) Deploy developed IP
(2) Deploy standardised service
Mid/small enterprises
Large enterprises
Emerging market
Developed market Communicate
internally and externally
Analyst
Partner
Customer (2)Security
(1) Cloud
- 23 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
1
2016
$20B $12B
2012
$3B (Organic, M&A)
$8B (Organic, M&A)
Action plans for NTT global business growth
IT Outsourcing
Network integration
DC
NW
BPO
ADM
Enterprise Mobility
Cloud / Security
Strengthen value proposition of NTT group
Promote cross-selling from IT infrastructure to applications, leveraging cloud as trigger
▪ Acquire new customers ▪ Strengthen service proposal for existing customer base
2
4
3
IP Development (NTT I3)
Strategic partnership
M&A to build new business model
5 6 Customer Experience Center Brand awareness (NTT Group, NTT Clouds)
- 25 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Customer eXperience Center
Test bed
CXC (Customer Experience Center) initiatives
(1) Appeal entire NTT Group value proposition
(2) Build and strengthen relationships with customer CXOs
Customer
(3) Identify customers' market needs
(4) Build and strengthen relationships with stakeholders such as analysts
Stakeholders (analysts, etc.)
NTT Group OpCos
Joint Solutions
Joint Development
Partners
- 26 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
NTT clouds
(November @ San Francisco) (October @Orlando,
November @ Barcelona)
Operational Services
Advisory Services
Migration Services
Management Services
Application
Infrastructure
dream force
- 27 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
Strategic options to build sustainable global businesses
1. Sharpen core competences in the area of cloud services 2. Further enhancement of strong IT infrastructure 3. Strengthen total capability to offer from infrastructure to SI services
Network
Datacenter
Network integration
ADM
BPO
IT outsourcing IT infrastructure SI services
Strengthen total capability of service offering
Further enhancement of strong IT infrastructure
- 28 - Copyright © 2013 Nippon Telegraph and Telephone Corporation
FY2012A (2013.3)
FY2016 (2017.3)
FY2017~
$12B
$20B
●
●
Mid-term forecast of operating income
Sales
Sales
Increase top line by organic growth and M&A
Operating income to sales
Operating income
Operating income
・Upfront investment for building new business models
・Contribution to profit by new business models ・Further streamlining by
expanding business scale