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CONNECTIONS YOU CAN COUNT ON
OUR ALWAYS ON GUARANTEE MEANS
When your customers connect with one of our
market leading electricity and gas suppliers, their
services will be connected on the day they move in.C
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DC2621 AOG flyer v4.pdf 1 15/10/13 3:33 PM
*Visit agents.directconnect.com.au/guarantee for full terms and conditions
Direct Connect takes pride in our vision to make moving easier and have invested
heavily in the real estate industry, taking time to understand the demands of your business
We have developed market-leading products to help remove the hassle of moving for you
and your customers, and this commitment continues with the introduction of the
Always On Guarantee
OUR ALWAYS ON GUARANTEE ENSURES:
HOW WE DELIVER THE ALWAYS ON GUARANTEE:
GUARANTEED CONNECTIONSWe guarantee that when your customers connect with one of our market leading electricity and gas suppliers, their services will be connected on the day they move in. If this does not occur we will assess their situation, provide a prompt resolution and cover reasonableout of pocket expenses resulting from the connection delay.*
CUSTOMERCONTACT
We guarantee to contact customers within 24 hours of receiving their application.
DEDICATEDMOVINGADVOCATES
We guarantee to provide the best outcome, as we are experts in the moving process.
MARKETLEADINGSUPPLIERS
We guarantee your customers will be connected to a choice of leading suppliers.
LOCAL CALL CENTRE
We guarantee they will speak to a real person from our local call centre in Melbourne. agents.directconnect.com.au/guarantee
1300 558 169
CALL OUR DEDICATED MEMBER SERVICES TEAM
FOR MORE INFORMATION
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DC2621 AOG flyer v4.pdf 2 15/10/13 3:33 PM