Direct Payments Payroll Stockport Council 2nd Floor, Stopford House Piccadilly Stockport SK1 3XE Phone: 0161 218 1880 > Option 4 Email: dp.payroll@stockport.gov.uk

Direct Payments Payroll ePayslip Guide e-Payslip Guide

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Table of Contents

1.0 About this Guide .................................................................................................................................................. 2

2.0 Security Information ......................................................................................................................................... 2

3.0 How to Login to the e-Payslip System ........................................................................................................ 2

3.1 What to do if you forget your username ............................................................................................... 3

3.2 What to do if you forget your password ................................................................................................ 3

4.0 The Main Menu .................................................................................................................................................... 5

5.0 What can I use the e-Payslip System for? – The Personal Section ................................................... 6

5.1 The Personal Section - View Personal Information .......................................................................... 7

5.2 The Personal Section – Add Contact Information .............................................................................. 8

5.3 The Personal Section – Amend Contact Information........................................................................ 9

5.4 The Personal Section – Add Address Information ............................................................................. 9

5.4 The Personal Section – Amend Address Information .................................................................... 10

6.0 What can I use the e-Payslip System for? – The Pay & Benefits Section ..................................... 10

6.1 The Pay & Benefits Section – Viewing your Payslips ...................................................................... 10

6.2 The Pay & Benefits Section – Viewing your P60 .............................................................................. 10

7.0 Useful Contacts .................................................................................................................................................. 11

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1.0 About this Guide This guide provides you with comprehensive information about how to use the e-Payslip system and acts as a reference point in case you need to know about any particular feature.

2.0 Security Information When you log into the e-Payslip system, the data you see is real-time data for yourself. This information can only be viewed by you. You can help ensure that your data is secure by following these simple rules:

Never give your username or password to anyone; Never leave personal data on screen for others to see; Always log out when you are not using the system.

3.0 How to Login to the e-Payslip System Enter https://ess.stockport.gov.uk in the address bar of your web browser (not

Google). This is what the website looks like:

In the pop-up window enter your username in the username box; this is your

employee/payroll number. Your username can be found on your payslip. You can also speak to your Direct Payments employer as this information is listed on their Monthly Payroll Summary Report.

Enter your password in the password box. If this is your first time logging in, this is your National Insurance number followed by the word ‘password’ for example, JP121212Dpassword.

Click on the ‘Login’ button. If you are logging in for the first time, you will be prompted to change your password.

Enter your password in the new password box and re-enter the same password in the confirm password box. Click Save.

Your new password will need to be at least 12 characters long, using a combination of upper and lowercase letters and numbers, for example, DPayments1234.

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3.1 What to do if you forget your username You cannot change your username (your employee/payroll number) as the system will

not allow this. If you forget your username, you can find it on a payslip you may have downloaded or printed. You can also speak to your Direct Payments employer, as this information is listed on their Monthly Payroll Summary Report.

3.2 What to do if you forget your password Click on the Forgotten Password text (under the password box), as shown here:

A pop up box will appear, enter your Username (your employee/payroll number) and

enter your Email Address; this is the email address that you supplied on your New Employee Form. To add or amend this, please email dp.payroll@stockport.gov.uk quoting your employee/payroll number (username).

An email containing a link to reset your password will be sent to the email address provided, and should be received within the next 15 minutes. The email you receive will look like this:

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Click on the green ‘Reset your password’ button, this will then open up a new page so you can reset your password, as shown here:

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4.0 The Main Menu This is what the Main Menu looks like. If you are using a mobile device your view is different, instead of the 2 sections appearing horizontally they will appear vertically.

Key Name Features 1 Main Menu

The main menu allows you to easily move between the two areas of the system, which are:

Personal Pay & Benefits

Click on the relevant option in the Main Menu to go to that area. When viewed on mobile devices and other small displays, the headings on the main menu are replaced with a dropdown menu button.

2 Profile Button

The Profile Button remains present throughout Employee Self Service and gives you access to global controls, such as setting your memorable information, changing your password and logging out of the system.

3 Quick Links Shortcuts to frequently used pages. 4 Carousel/Company

News The news carousel contains information and updates that can be viewed easily.

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5.0 What can I use the e-Payslip System for? – The Personal

Section In the Personal section, you can view, add and change certain information about you. This section comprises of:

View personal details. View, change and add your contact information. Contact information includes

your home address, home phone number, mobile phone number and email address.

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5.1 The Personal Section - View Personal Information From the Main Menu, click on Personal section Under My Personal Details click on Personal Details tile

This page is read only so you cannot amend any information. To amend any information please email dp.payroll@stockport.gov.uk

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5.2 The Personal Section – Add Contact Information From the Main Menu, click on Personal. Under Contact Information, click on add button on the right.

Select ‘Add contact details’.

Complete the fields as appropriate. Click on ‘Save’.

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5.3 The Personal Section – Amend Contact Information From the Main Menu, click on ‘Personal’. Under Contact Information, click on the tile of the contact details you wish to amend. Complete the fields as appropriate. Click on ‘Save’.

5.4 The Personal Section – Add Address Information From the Main Menu, click on ‘Personal’. Under Contact Information click on the ‘+ Add’ button on the right.

Select ‘Add address’.

Complete the fields as appropriate. Click on ‘Save’.

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5.4 The Personal Section – Amend Address Information From the Main Menu, click on ‘Personal’. Under Contact Information, click on the tile of the contact details you wish to amend. Complete the fields as appropriate. Click on ‘Save’.

6.0 What can I use the e-Payslip System for? – The Pay & Benefits

Section This section looks at how to view and download your payslips and P60’s. This section comprises of:

View your Payslips (current and historic); View your P60’s (current and historic).

6.1 The Pay & Benefits Section – Viewing your Payslips From the Main Menu, click on ‘Pay & Benefits’. Observe the screen layout. This will show a list of available payslips for you to view.

To view your payslip, click on ‘Click to view details’ to open your payslip as a PDF file. Your payslip will open as a PDF document in a new window. You can save and print

your payslips as required.

6.2 The Pay & Benefits Section – Viewing your P60

From the Main Menu, select ‘Pay & Benefits’. Observe the screen layout under P60. This will show you a list of available P60’s for

you to view. Previous years will be stored here where available. The previous tax year will be available once the tax year has ended (in April) and all

the necessary returns are complete.

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To view your P60, click on the appropriate date that you wish to view. Your P60 will open as a PDF document in a new window. You can save and print your

P60 as required.

7.0 Useful Contacts This section provides useful contact information that you may require during your employment. Direct Payments Payroll Contacts Email: dp.payroll@stockport.gov.uk

Telephone: 0161 218 1880

HMRC Enquiries (Tax and National Insurance) > Option 2

Pension Enquires (e.g. Auto Enrolment) > Option 3

iTrent Support Email: itrent.support@stockport.gov.uk

Telephone: 0161 474 4777 > Option 3 > Option 2

The iTrent Support Department can provide advice relating to the following:

Account access

Amendments to your personal details

Payslip downloads

HMRC Contact Employee Helpline (e.g. Tax Code Queries): 0300 200 3300