Diligence Management Consultants

M i d d l e E a s t - A f r i c a - S o u t h A s i a

Chapter 1

Overview

Established in 2008 in the United Arab Emirates, Diligence has emerged as the primary security and risk and crisis management consultancy engaged by numerous multinational companies and non-governmental organisations in the Middle East, Africa, and South Asia. We possess the experience, knowledge, expertise, and

resources our clients trust. We guide our clients, enabling them to make appropriate decisions, grow their business, and safeguard their people, assets, and reputation. Bringing to bear consulting, investigative, and research capabilities, to mitigate the physical, information, and regulatory risks our clients encounter.

Chapter 2

Service lines

Geopolitical and Security Risk Consulting - Risk Reporting - Business Integrity - Security Technology

Across the Middle East, Africa, and South Asia, organisations face a myriad of risks created by geopolitics (regional and domestic), the natural environment, external socioeconomic issues, and unique internal factors that collectively produce individually distinct risk profiles.

Consequently, our consulting practice employs a distinctive approach: developing and aligning our clients’ risk management strategies not only with their risk profile but also with their business objectives.

Empowering business with appropriate risk management, we enable our clients to operate efficiently and effectively, leveraging a framework of policies, processes, and safeguards developed specifically for emerging markets that are sometimes volatile and often unpredictable.

Section 1EXPERTISE

1. Geo-political risk.

2. Security risk.

3. Crisis management.

4. Business continuity.

Consulting practice

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“A clear understanding of our Clients’ regional needs has been critical to the success of our engagements” Brian Kelly, Senior Consultant.

When considering the risk in the region, Diligence also thinks comprehensively about crises.

We guide our clients in forming a diverse portfolio of crises they themselves should be prepared to manage: natural disasters, social

instability (riots and regime change), terrorism and conflict, labor strikes, and public health.

The portfolio also gauges the likely levels of communication; ground and air transportation; and public safety, security, and services in situ during a crisis, enabling our clients to preposition resources and prearrange support required to shelter-in-place, relocate in-country, or evacuate.

When a crisis strikes, consideration must also be given to the life-cycle and continuation of the business during the crisis and in the post-crisis periods.

Most organisations consider people and information their most critical assets, and they rely on accessible facilities and continuously available infrastructure, especially information

technology and communications (ITC), for daily operations.  To compete successfully, organisations require resilient operating environments, enabling them to achieve objectives and to attract preferred clients whilst demonstrating a high level of resilience in the business.

With our extensive experience across the region Diligence possesses the technology and process expertise to design and implement business continuity solutions across the region:  backup and restoration of access to data; failover to alternate facilities (local and offshore); and workforce continuity.

Financial services industry including multinational banking.

Interactive 2.1 Our clients include

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Diligence Alerts produces risk reporting and alerts containing real-time, actionable information for our clients with people, assets, and operations in the Middle East and North Africa (MENA) region.

Diligence Alerts automated system simultaneously pushes reports and alerts over channels selected by our clients: email, sms, Blackberry PIN message, and fax. Voice options are also available to convey critical information and guidance.

Subscribed reporting services include our weekly and monthly regional analyses focusing on current events and forecasting risk. Furthermore, we can design bespoke services for clients requiring specific, real-time information about issues and events affecting their business and projects in the region.

Section 2EXPERTISE

1. Geopolitical, risk and threat reporting.

2. Advisories and alerts.

3. Risk projections.

4. Integrated communications.

Risk reporting

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Regulatory compliance often directs organisations to protect themselves from corruption practiced by public officials; corporate malfeasance perpetrated by partners; and theft, dishonesty, or fraud committed by employees.

Achieving and maintaining compliance in emerging markets can be difficult. Organisations require appropriate strategies and processes to ensure their integrity is not compromised and reputation not diminished.

We develop bespoke compliance, as well as emerging market entry, strategies and processes for the Middle East, Africa, and South Asia, designed to run in parallel with our due diligence; pre-employment screening; and fraud, prevention, detection, and investigations, safeguarding not only our clients’ integrity and reputation but also their business and intellectual property.

Section 3EXPERTISE

1. Due diligence.

2. Compliance.

3. Fraud.

4. Intellectual property rights.

Business integrity

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We possess broad experience and deep levels of expertise in physical security and technology. Security solutions ideally blending technology, process, and personnel is our prime focus ensuring our clients invest appropriately in technology, reduce capital and operational costs, and realize anticipated security and business benefits.

Our consultants have been engaged by information-centric and compliance-driven companies; property developers; luxury hotels and resorts; exclusive private clubs; system integrators; and global brand retailers.

Our consultants audit security systems, ensuring our clients’ facilities and assets are safeguarded and their compliance requirements, local security standards, and service level agreements are satisfied.

Section 4EXPERTISE

1. Analysis.

2. Design.

3. Project Management.

4. Audit.

Technology

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Where we work

Our current projects encompass the Middle East, Africa and South Asia including:

Bahrain

Egypt

Iraq

Iran

Jordan

Kuwait

Lebanon

Libya

Morocco

Nigeria

Oman

Pakistan

Qatar

Saudi Arabia

Somalia

Turkey

United Arab Emirates

Yemen

“Using vetted local associates we expand our capability to other regions reducing the reliance on consultants that may have limited local experience and knowledge” Iliyas Campbell, Managing

Contact usFor all enquiries contact our head office in the UAE.

25th FloorOne Sheikh Zayed RoadDubaiUnited Arab Emirates

Web: www.diligence.aeEmail:info@diligence.ae