Digitata Networks - eBrochure 2017 - 31...Menu Digitata Networks offers a range of software products developed to control, monitor and automate all major mobile technologies (2G, 3G,

Contact UsTestimonials

About Digitata Networks Digitata Networks Offering

Our Products in a Network

NetENGINE

NetCM (Control)

NetVU (Monitor)

Products

Services Offered

Services Dashboard

Group Services Dashboard

NPA Use Cases

Services

Why Asset Verification

Asset Tracking Functional Diagram

Solutions

Menu

NetAM (Asset Management)

NetCE (Customer Experience)

NetCM (Control)

NetVU (Monitor)

Product Suite Architecture NetAM Asset Management

Menu

Digitata Networks offers a range of software products developed to control, monitor and automate all major mobile technologies (2G, 3G, 4G and WiFi) across the different domains within a telecommunications network (Subscriber, RAN, Core and TX). These vendor-agnostic products include Configuration Management, Performance and Revenue Monitoring, Asset Tracking and Customer Experience Management.

About Digitata Networks

NetEngine is Digitata Networks’ Data Collecting Engine – an application that

collects data from multiple sources and consolidates it into a

centralised database through a unique ETL process.

The 4 Digitata Networks’ products provide di�erent views and analysis of this collected data within the di�erent domains in the network.

Menu

DataEngine3G2G 5G4G

NE

TW

OR

K C

EN

TRIC (IP - PS CORE - TX - RAN - CS CORE)

SUBSCR

IBE

R C

EN

TRIC

Con�

gura

tio

n

Performance Assets

Subscriber

NetVU

NetCM NetCE

NetAM

networks

Digitata Networks Offering

Products

Menu

Menu

User DigitataSupport

NPAServices

Recalculate Policy Update Policy With Real Update Plan With Real Resolve Descrepancies

Policy Label Filter:

Network Virtual Group Policy Reports Activity GIS Manager Node Connector Configuration Admin Logout

Show all discrepancies

Exclude overidden parameters

Show overridden parameters

Planning...

Plan Policy (SouthAfrica)(1)

Planning Systems


Network Elements Virtual Groups Virtual Groups Virtual Groups

Managed Object

GCELL

Element Name Parent Node Parameter Name Plan Value Real Value

2477A EMBSH1 BCCHFrequency asdfasdf 97

GCELL 2477A EMBSH1 BCCHFrequency asdfasdf 97


Parameter Name Plan Value Real Value

BCCHFrequency asdfasdf 97



Planning

Showing all in 1 rows X

Recalculate Policy


Recalculate Policy







Update Policy With Real Update Policy With Real


Admin Logout




Planning...


Planning Systems


Managed Object

GCELL









Planning


Showing all in 1 rows X Showing all in 1 rows X








Recalculate Policy Update Policy With Real Recalculate Policy Update Policy With Real

Network Virtual Group Policy Reports Activity GIS Manager Node Connector Configuration


Admin Logout




Planning...


Planning Systems


Managed Object

GCELL









Planning












Product Suite Architecture

ETLPROCESS

.csv

.xls

telnet /ssh

RDBMS

DataEngine

/sshtelnet

/sshtelnet

/sshtelnet

telnet

CustomerExperience

/ssh

RDBMS

NetVU

NetCM

NetAM

NetCE

CM Data

PM Data

CDR Data

CustomerExperience

IntranetInternet

4G3G

2GWifi CS-CoreTX

PS-CoreIP-Core

NetVUNetCM NetAMNetCE

Subscriber RAN CORE

Menu

Digitata Networks Products In A Network

NetEngine3G2G 5G4G

Menu

NetENGINE

Data is extracted from various sources, transformed into a specific format, and then loaded into a centralised database. This database forms the core of all the products and services offered by Digitata Networks.

Configuration Management Data is extracted from the different vendor OSS systems. This is either done by running MML commands and saving the results, or by downloading XML files.

The PM data is extracted from the various vendor OSS systems in csv or xml format. The raw data is then aggregated and stored in the database.

Subscriber Experience data is collected from Subscriber Devices with the NetCE app installed. The raw data is then aggregated and stored in the database.

Multiple data formats can be imported from external data sources via the RDBMS connector or csv files. These include databases from planning tools, optimisation tools and inventory management systems.

What is NetEngine? OSS Vendors - CM OSS Vendors - PM

Subscriber Data External Databases

Menu

NetCM (Control)

Dashboards

Audit/Reports

Business Rules

MML/XML

External Planning Databases

Change History

Multi-platform

GIS

Policy

CI and CGI mismatch in BSS and MSC

PlanningDB

CI/CGI mismatchReport

Dis

crep

ancy

Man

ager

Rep

ortin

gM

odul

e

Delete Cellin BSS

Add CGIin MSC

NetCM NetSON

CMDB

NetSON Algorithm Manager

No Yes

Yes

CI/CGI mismatchdetected

Stop

No

Net

SO

N D

B V

iew

CI/CGI mismatchdetected?

Cell activein BSS?

One Way Neighbour Resolution

PlanningDB

On WayNeighbour Report

Dis

crep

ancy

Man

ager

Rep

ortin

gM

odul

e

Calculate NeighbourDistance for all

other Neighbours

Calculate NeighbourDistance for OneWay Neighbours

Delete Neighbour

NetCM NetSON

CMDB

Create Neighbour

NetSON Algorithm Manager

No

Yes

On Way NeighbourDetection StopNo

Net

SO

N D

B V

iew

Yes

Neighbour Distance >Furthest other

Neighbour +10%?

One WayNeighbour Detected


Admin Logout




Planning...


Planning Systems


Managed Object

GCELL









Planning












PS CO

RE

RANC

S C

OR

E

TX IP

NetCM

Menu

NetCM

NetCM

NetCM is a configuration management product that provides visibility, highlights configuration inconsistencies in parameter configurations and allows for corrections to be made (automated or semi automated)

With NetCM, comparisons can be made automatically between all the various network elements. This includes planned vs live, policy vs live, current vs past network configuration

The network configuration data in NetCM can be visualised in various ways including: hierarchical, table, graph and GIS views.

NetCM reports on common configuration issues in the network, and can also be customised with bespoke reports as required by an operator.The reports can be viewed in a tabular, graphical and GIS format and can be emailed daily.

If NetVU is also installed, configuration changes can be correlated with changes in network performance and vice versa.

Data is extracted from the network automatically, and fixes to the configuration issues identified can be automated to run into the network at scheduled times.

What is NetCM? Comparisons Multiple Views

Reporting Correlation Automation

Menu

TXIP

RANR

EVE

NU

E

CS CORE PS CORE

NetVU (Monitor)

KPI and RevenueReports

Dashboards

Multi-platform

Analyser


Admin Logout




Planning...


Planning Systems


Managed Object

GCELL









Planning












KPI and RevenueGraph Data

NetVU

Menu

NetVU

A Key Performance Indicator Monitoring product that allows monitoring of KPIs and Revenue* Trends in a network. It is focussed at management and engineering and can provide correlation between configuration changes and network performance.

The KPI dashboard contains configurable dials with different key performance indicators. It’s a quick snapshot to see how the network is performing.

The Analyser allows the user to select Network Elements, KPIs or counters and a time frame, which results in different charts and tables with the corresponding data.

Standard as well as customised reports on network KPIs and Revenue* can be viewed or emailed on a regular basis.

If NetCM is also installed, configuration changes can be correlated with changes in network performance and vice versa.

What is NetView? KPI dashboard Analyser

Reporting Correlation

NetVU

Menu

NetAM (Asset Management)

RFID Tags and Readersfor Passive Asset

Manual SiteSurvey via App

Integration to ExternalInventory Database

Asset Addition, Removaland Movement Tracking

Live Asset Discovery

NetAM

War

ehouse

Office

Passive Ass

ets

Active Assets

4G3G

2GWifi

TX

Menu

NetAM

NetAM is an Asset Management product that can monitor both Live and Passive Assets within a network.

Live assets (such as BTS and BSC boards) are tracked by querying the network directly and obtaining the asset information.

Passive assets such as aircons and batteries, can be tracked by making use of RFID tags and readers. This information can be stored and reported on, so that an entire sites inventory can be tracked and monitored.

Manual site surveys or audits can be captured using an app with standard and customisable forms.

External inventory databases can be integrated into the solution. The data can be used to do correlations between the Live and Passive asset audits, and the database can be automatically updated to reflect what is in the network.

Assets are tracked by serial number or RFID tag and any addition, removal or movement can be reported on.

What is NetAM? Live Assets RFID tags & Readers

Manual Audits* External Databases Asset Tracking

NetAM

Menu

NetCE (Customer Experience)

Dashboard

Reporting Drive Tests

Events Mapping

Cell App Usage

Feedback on Events

Customer Care InterfaceC

row

d Sourcing

SLA’sCustomer E

xperie

nce

Prr

ob

e

Engineering

NetCE

...

Menu

NetCE

NNetCE is a Customer Experience app that lives on the handsets of the subscribers. It monitors the customer’s experience of the network and reports back to a centralised server for further analysis by network engineers.

For normal subscribers the app will run in passive monitoring mode. This means it will collect data about call quality, call drops etc, in the background without the subscriber having to do anything. This data is then sent to a centralised server.

All the data collected from subscribers can be viewed and analysed in different ways by an engineer on an online portal. This includes reports on the different events in tabular, graphical and geographical formats.

Customers can log complaints directly on the App, and receive feedback on these complaints too.

Engineers can use the App in active monitoring mode in order to perform drive tests. The data is collected along the route and uploaded to the centralised server for quick analysis of problem areas.

If many subscribers have the app installed, the operator essentially ends up with a multitude of network quality testers. If multiple people in the same area are experiencing a similar problem, the engineers can react quicker to fix the problem.

What is NetCE? Passive Monitoring Online Analysis

Customer Complaints Drive Tests Crowd Sourcing

NetCE

Services

Menu

NPA Network Parameter Audit (NPA) services use the NetCM platform to identify issues with the configuration of the network, and highlight any parameters which do not conform to OEM best practices or operator specific policies.

NPO Network Performance Overview (NPO) services use the NetVU platform to display Key Performance Indicators at a network level, as well as show trends in the network performance.

NRO* Network Revenue Overview (NRO) services use the NetVU platform to report on revenue trends in the network based on IN CDR data.

Services Offered

Menu

Menu

NPA Summary and Detailed Reports

Services Dashboard

Group Services Dashboard

NPA GroupOPCO Reports

For Group OPCOs, Digitata Networks offers a Network Parameter Health Report, which provides a standardised way to compare and measure the different networks in the group with one another in terms of parameter issues using a Configuration Health Index (CHI).

An audit is run on each network, and an NPHI value is assigned based on the number of errors identified in the network, taking into consideration the impact of the issues on network performance as well as the network size.

Menu

Menu

NPA Use Cases

Menu

A number of operators have seen significant improvement in network quality and revenue after fixing issues that were identified using Digitata Network’s NPA Service.

Using NPA, we identified over 9000 One Way Intra Frequency Neighbours configured in the network at a small African operator. These were subsequently fixed, and an improvement in Handover Success Rate was seen.

An operator in Europe was concerned about feature utilisation in their network. With NPA, we were able to identify that the HSPA+ feature was not enabled correctly on 10% of cells. After identifying the cells, the feature was enabled, ensuring that the network assets were being used to their full potential.

At a Tier 1 operator in Africa, we found that due to configuration and transmission restraints EDGE was disabled for certain cells.

The Huawei feature, FLEXIBLE ABIS makes ABIS utilisation more efficient. Enabling this feature on the affected cells ensured that EDGE could be enabled on these cells.

NPA identified 5% of the network that was configured to FIXED ABIS. These cells were reconfigured to include FLEXIBLE ABIS and EDGE was enabled at the same time.

There was a significant increase in EDGE traffic, and increased revenue as a result.

Edge Not Enabled

One Way Neighbours

With NPA, a number of Deactivated and Blocked cells were identified at a small network in Africa. A few of these cells belonged to new sites, but many cells were active in the network previously.

After activating the cells that were not supposed to be deactivated, the operator saw an increase in traffic due to the affected cells now being able to process calls.

Deactivated Cells

HSPA+ not activated

Solutions

Menu

Menu

Digitata Networks offers NetAM, an asset (active and passive) tracking solution, incorporating RFID technology and integrating the NetCM Asset Database to the existing Network ERP solution.

NetAM Asset Management

NetAM

Menu

Challenges on passive assets Offered Solution

Why Asset Verification

Inability to proactivelytrack assets

Inconsistent capturingof information

No standard way to identify all passive

assets

Centralised FAR database that is

populated with correct information

Active and passive data consolidated in a

single DB

Verifiable, geo-located and photographic

evidence of every asset identified

Digitised at source

Near real-time access to captured data (Remote Receiver

Deployment)

Multi-vendor, automated active asset gathering,

hardware identification and software version

identification

Inability to account for equipment leads to

the FAR not reflecting what is actually in the

field

Loss of information

Assets easily movedby vendors or stolen

Inconsistent description of

information elements and their conditions

Once equipment is in the field, operator has little control of it. For example, where the

equipment is situated

Active assets collection already done (via Nodes)

DBConnect

Core

Inventory

TXRAN

NetAM

Menu

ERP

Inventory DB(WA), DB(PA), DB (AA)

Asset Tracking Functional Diagram

API (Inventory, Active Assets, Passive Assets)

API (WA) API (Passive Assets) API (Active Assets)

WH Assets (Pass./Act.) Network (Active Assets)

Site 1 Site 2 Site 3 Site 4

WMS DB/WA DB/AAInventory

CS Core Vendor 1 … x

PS Core Vendor 1 … x

TX: M

/W, IP, O

F

RA

N: 2G

, 3G, 4G

TX: M

/W, IP, O

F

RA

N: 2G

, 3G, 4G

TX: M

/W, IP, O

F

RA

N: 2G

, 3G, 4G

TX: M

/W, IP, O

F

RA

N: 2G

, 3G, 4G

OSS Vendor 1 OSS Vendor x

BCS / RNC # 1 BCS / RNC # x

WH 1 WH 2 WH x

WCS WCS WCS

Process Process Process

Readers Readers Readers

RFID

Tags

Barcod

e

RFID

Tags

Barcod

e

RFID

Tags

Barcod

e

.....

Network (Passive Assets)

DB/PACentral RFID DB

Site 1 Site 2 Site x

Modem Modem Modem

RemoteRFID

Reader

RemoteRFID

Reader

RemoteRFID

Reader

RFID

Tags

RFID

Tags

RFID

Tags

.....

...

...

“NetCM enables us to consolidate all BSS / Core vendors and technologies under a single platform. Within 3 months of deployment, we noticed a significant improvement in all our working practices.”

GM: Network Operations MTN SA

“NetCM allows for daily NSS tasks to be performed without forcing changes in our processes as well as enabling seamless inter-departmental interaction.”

Manager: DCG MTN SA

“NetCM has been an invaluable system to effectively and efficiently manage configurations in our network.”

Radio Planning and Optimisation: Regional Manager Vodacom SA

Menu

Customer Testimonials

Menu

Contact [email protected]

Documents

Digitata Networks - eBrochure 2017 - 31...Menu Digitata Networks offers a range of software products developed to control, monitor and automate all major mobile technologies (2G, 3G,