© CGI Group Inc.

Digital Transformation

- Dynamics365

Agenda

# Agenda item Presentor Timing

1 Introduction to CGI and Digital Transformation Uffe Pallesen 15 min.

2 Customer case

Digital Transformation and Microsoft

Dynamics365 for Operations and Finance

Karsten Egeblad 30 min.

3 Cloud strategy Søren Andersen 30 min.

4 Discussion All 15 min.

2

Dialog

8 Digital Transformation events

3

One of the 5 largest global Microsoft partners

CGI

1 of the few Microsoft Global System

Integrator partners in the

world

Industry focused expertise in

Dynamics AX/365

7400+ Microsoft

consultants in 20

countries

Member of Microsoft’s

High Potential partner program

165+ Microsoft consultants

in Denmark

145+ Dynamics AX/365

consultants in

Denmark

Distribution,

Retail, Manufacturing,

Property Mgmt.,

Global Enterprises

900+ Dynamics

AX/365 consultants

globally

Strong references and extensive

experience in

Dynamics AX/365

Nearshore and

offshore sourcing

centers in Estonia,

Morocco and India

70 BI consultants in DK

Focus on selected sectors in Denmark:

Digital Transformation

Strong solutions help our clients succeed

5

Operational Excellence

Enterprise

Efficiency ERP | HRM | Supply Chain

Management | Financial

Management | Billing |

Collections | Quality

Assurance and Testing |

Document and Data

Services | Enterprise Asset

Management | Business

Process Outsourcing

Outsourcing &

IT Modernization Full IT Outsourcing | IM &

AM Outsourcing | Managed

Testing | Cloud Services |

Optimization strategy |

Application Renewal |

Data Migration Factory |

Legacy Transformation |

IT Asset Management

Cyber

Security Advanced Threat & Risk

Analytics | Prevention |

Detection | Protection |

Intelligence

Digital

Enterprise Internet of Things | Mobility | Portals and Collaboration | Business Platforms

Big Data / Analytics

Data Management & Analytics | Business Intelligence | Data to Diamonds

Customer Experience Customer Insight | CRM | eCommerce | Loyalty

| Omnichannel | Beacon | Customer Services

Business Transformation Business Consulting | Change Management |

IT strategy and transformation | Innovation

Next generation infrastructure Cloud Advisory | Consulting | Governance and Management

Government Health Financial Services Manufacturing Retail and consumer services

Post and Logistics Transport Utilities Communications

Dyn365

CGI - global capabilities with deep expertise in

Microsoft technology

Global Certifications Trained Professionals CSP Countries

Certification Level

Application Integration

GOLD

Cloud CRM

Cloud Platform

Cloud Productivity

Collaboration and Content

Communications

CRM

Data Analytics

Datacenter

Devices and Deployment

Enterprise Resource

Planning

Identity and Access

Intelligent Systems

Data Platform

SILVER Midmarket Solution

Provider

Project and Portfolio Mgmt

Domain Profs.

Azure Infrastructure 229

Azure SaaS 126

Azure IoT Suite 28

Dynamics

Operations

905

SharePoint 581

Exchange 187

Office365 - Email 90

.NET Development 2952

MS SQL Server 1995

PowerBI 100

Countries with CSP

Denmark

Canada

USA

UK

France

Norway

Sweden

Finland

Netherlands

Portugal

Germany

13 Gold 3 Silver +7,000 11

Cloud Service Provider

6

Selected Microsoft Dynamics 365 Projects

WHY CGI EXPERTISE SELECTED CLIENTS

• Frontrunner and market leader

• Experienced team with proven

experience from other Dynamics 365

projects

• In 2016 alone we have increased our

business with 40 full time employees

working with Dynamics AX

• The place to be for the best people in the

market

International experience

Strong relationship with Microsoft

8 current Dynamics 365 projects in Scandinavia

Company

Partner

Customer

Item

Vendor

ERP in Digital Transformation context

Disrupt

8

Remove manual processes

Increase Customer experience Automate

© CGI Group Inc.

Karsten Egeblad, Director

Kolding, 30 August 2017

Digital transformation

10

Digital Transformation Agenda

• What is Disruption

• Digital Transformation in a Microsoft perspective

• Customer case

11

Digital Transformation

Digital Transformation

Disruption

- Definition:

a radical change in an industry, business strategy, etc., especially

involving the introduction of a new product or service that creates

a new market:

Disruption is also a story about a world in constant change

a world we need to adapt for survival

13

Digital Transformation Examples

• Blockbuster

• Didn’t understood how quick streaming would take over the classic

DVD marked

• Had to close down

• Airbnb

• Do not own any hotels

• Only a few 100 employees

• Sell services

• Uber

• Worth over 60 billion dollars

• Have only 1300 employees

• Do not have any drivers employed and have no car fleet

• Business based on manage transactions between customer and

driver.

Digital Transformation Microsoft Landscape

14

Digital Transformation

customers

products operations

employees

customers

customers

employees

operations

products

20

Digital Transformation

Customer Case Story

21

Digital Transformation Customer Case

Challenge for our customer:

• An upgrade to Dynamics could not support

• Engineering Change Order workflow

• VPC approval (Vareprøve certifikat)

• Vendor – Product approval

• Documentation spread over several legacy systems

22

Digital Transformation Customer Case: Microsofts digital transformation pillars:

• Empower your employees

• Better and more accurate information about new products and changes to existing

products.

• Make sure all relevant employees get correct information

• Uniform approval process across legal entities

• Transform your products

• Improved collaboration from several stakeholders during the product development:

• Customers

• Vendors

• Engineers

• Production

• Quality inspection will be more standardized by using mobile devices and the

warehouse operator will be able to identify new spare part marked for inspection but

also give a notification when a CoC is required for receiving

• Optimize spare part approval process and FG tests prior to delivery to the end

customer, will increase the quality and reduce return costs and components failure

23

Digital transformation Customer Case: Solution

Dynamics

24

Digital Transformation Customer Case: Value proposition

• PLM system “Windchill” will support:

• Product development processes, integrate employees, vendors and

customers, business processes and systems.

• Provide a product information "warehouse".

• Value propositions:

• Faster time-to-market

• Increased productivity

• Design efficiency

• Increased product quality

• Lower cost of new product introduction

• Insight into critical business processes

• Better reporting and analytics

25

Digital Transformation

© CGI Group Inc.

Digital Transformation – Dynamics365

Cloud strategy

Søren Andersen

30. august 2017

Azure or On-Prem

27

• Azure service fabric middleware needed

• LCS still needed

• AAD still needed

Customizations

28

Integrations

29

Integrations - CDS

30

Cloud Strategy

• Why talk about Cloud ?

• Cost – Scaling – Agile - Time-2-marked

• Cloud types

• Private-, Public- and Hybrid Cloud

• Why Microsoft Azure Cloud

• – or maybe other vendors?

• Security in the Cloud

• How do we get started ?

• Express Route

• CGI Unitfy365

31

Clients need to modernize their Infrastructure in

order to enable Digital Transformation

32

Source: CGI Voice of Our Clients (2016)

Urgency to change Urgency to change

…on a transformed, modern

digital

platform

…by building a digital

organization…

Drive growth…

Increasing run cost of legacy

platform

Investments to “Change”

challenged

Revenue under

pressure

Current State

Future State

IT modernizing legacy and Business

transforming to digital (2-speed)

…while the business is

demanding agile, IT-driven

transformation to meet

customer needs

and competitive

threats

IT’s priorities are to

modernize in order to

reduce run costs and

simplify legacy…

Cloud delivery models

33

Data

Runtime

Application

Middleware

O/S

Virtualization

Servers

Storage

Networking

Data

Runtime

Application

Middleware

O/S

Virtualization

Servers

Storage

Networking

Data

Runtime

Application

Middleware

O/S

Virtualization

Servers

Storage

Networking

Data

Runtime

Application

Middleware

O/S

Virtualization

Servers

Storage

Networking

CG

I

CG

I

CG

I

Yo

u

Yo

u

Yo

u

Software

as a Service

Platform

as a Service

Infrastructure

as a Service On-Premises

CGI infrastructure platform (Elastic Datacenter)

34

Public CSP´s

Office 365 Microsoft

Azure

Network Storage

CGI Datacenters

(enabling Hybrid Cloud)

Group 3 Application group 2 Application group 1

Application 1 Application 2 Application 8 Application 7 Application 6 Application 5 Application 4 Application 3

Private Cloud

Services Private Cloud

Services

Client Virtual DataCenter (VDC)

Storage on Demand

Object Storage

Block Storage

DB on Demand Container Capacity

1+ (1-9)

Physical

Platform Services

Infrastructure Services

Web Apps Infrastructure

Mobile Backends

API Management

API App Infrastructure

Business Process Automation

Push Notifications

Content Delivery Network (CDN)

Live & OD Media Streaming

B2B Integration

Hybrid Connections

Pub/Sub Queuing

Simple Queuing

Hybrid Operations

Server Data Backup

Hybrid/Intelligent Data Backup

Disaster Recovery

Bulk Data Import And Export

Relational SQL Database

Document Database Service

Distributed In-Memory Cache

Search

Simple Key/Value Store

Data Warehouse

Directory Health Monitoring

Privileged Identity Management

Operational Analytics

Stateless Compute

Scheduled Compute Jobs

Virtual App Streaming

Distributed Compute

Development Tools

Application Instrumentation

Software Development Kits

Software Lifecycle Management

Domain Join & Policy Management

Big Data Analytics

Predictive Analytics

Data Stream Analytics

Data Pipelines

Device Data Collection

Mobile Analytics

Big Data Storage

IoT Device Management

Data Source Management

Security & Management

User/Group Directory Store

Multi-Factor Authentication

Scheduled Service Management

Service Creation & Configuration

Encryption Key Store

Software/Solution Marketplace

Pre-Build VM Images

Identity Sign-Up and sign-in

Task Scheduler

Your Infrastructure is a Function of Time How do you plot your journey to the cloud?

The Landscape

of Now!

Unified 360 Hybrid Management

Platform

Management Platform deliverables

CGI Unify360 Platform

Digital Infrastructure Platform

38

Unify 360– Platform Features & Value

CONSOLIDATED USER PORTAL

Anytime, anywhere A single, integrated portal for IT service

consumption, CIO dashboards, contract

and reporting

HYBRID IT INTEGRATION FABRIC

Unified & Integrated

Connecting all environments together from

public IT services to private and existing IT

landscape with the Last Mile Script (LMS)

IT &

BUSINESS ORCHESTRATION

Automated Accelerate services on-boarding

“self-service” and increase

services availability through

autonomic incident resolution

EVENT MANAGEMENT &

CORRELATION

Intelligent &

Proactive Topology based business and

service impact analysis with AI

systems and machine learning

MULTI-CHANNEL AND 24X7

SERVICE MANAGEMENT

Preferred Improve user experience

through customer preferred

channel

- Email, web, IVR, dialer

- ITSM (IM,SM,CM,PM, SLM)

MONITORING & DATA

AGGREGATION Real Time Insight

Tooling for application and

infrastructure landscape monitoring in

real time.

BILLING & CHARGEBACK

Transparent

Improve planning and cost

consolidation from your IT

consumption

SECURITY, AUDIT & COMPLIANCE

Secure & Compliant

Keep your mission critical systems

secured and compliant with international,

national and industry specific regulation

standards.

Th

e E

xp

eri

en

ce

Ro

om

Public Services Enterprise On/Off Premise

En

ab

lem

en

t &

Tra

nsfo

rma

tio

n S

erv

ice

s

$

Billing

Management

RestAPI

Catalog

Items

RestAPI

Auth

Rules

RestAPI

Monitoring

Engine

RestAPI

Templates

Management

RestAPI

Remote Exec

Services

RestAPI

Configuration

Management

RestAPI

CMDB

RestAPI

Clients

Management

RestAPI

CGI Unify360 Platform – Built on

Microservices

Clients

WEB UI

RestAPI

Orchestration

Management

RestAPI

Correlation

Management

RestAPI

ITSM

Management

RestAPI

RestAPI

RestAPI

RestAPI

CSIB

Tools

RestAPI

RestAPI

RestAPI

Private

Cloud

RestAPI

CSIB

Tools

RestAPI

Cloud Security

100+ datacenters

Top 3 networks in the world

2.5x AWS, 7x Google DC Regions

G Series – Largest VM in World, 32 cores, 448GB Ram, SSD…

Operational

Announced/Not Operational

Central

US

Iowa

West US

California

East US

Virginia

US Gov

Virginia

North Central

US

Illinois

US

Gov

Iowa

South Central

US

Texas

Brazil South

Sao Paulo

State

West Europe

Netherlands

China North *

Beijing

China South

*

Shanghai

Japan East

Tokyo, Saitama

Japan West

Osaka

India South

Chennai

East Asia

Hong Kong

SE Asia

Singapor

e

Australia South

East

Victoria

Australia East

New South

Wales

India

Central

Pune

Canada East

Quebec City

Canada Central

Toronto

India West

Mumbai

Germany North East

**

Magdeburg

Germany Central

**

Frankfurt

North Europe

Ireland

East US 2

Virginia

United Kingdom

Regions (2)

US DoD East

TBD

US DoD

West

TBD

* Operated by 21Vianet ** Data Stewardship by Deutsche Telekom

West

US2

California

36 Regions Worldwide, 24 Generally

Available…

France

Regions (2)

South Korea

Regions (2)

20+ Data Centers

Trustworthy Computing

Initiative

Security Development

Lifecycle Global Data Center

Services

Malware Protection

Center

Microsoft Security Response Center

Windows Update

1st Microsoft

Data Center

Active Directory

SOC 1

CSA Cloud Controls Matrix

PCI DSS

FedRAMP/ FISMA UK G-Cloud

Level 2

ISO/IEC 27018

HIPAA/ HITECH

Digital Crimes

Unit

SOC 2

E.U. Data Protection Directive

Operations Security

Assurance

ISO/IEC 27001:2005

Getting started – how to ?

Getting started

• Proof-Of-Concept

• No cure / No pay

• Express routes and test / demo environments

• Engage with CGI

45

Your Challenges

Our response

CGI Unify360

Thank you…..

Mashine Learning

IoT and BI

HoloLens

46

Our commitment to you We approach every engagement with one

objective in mind: to help clients succeed