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© 2008 BIA Financial Network Digital Signage: Driving the Message Home BIA Financial Network Webinar March 25, 2008

Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

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Page 1: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

BIA Financial Network Webinar

March 25, 2008

Page 2: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Speakers

• Rick DuceyChief Strategy OfficerBIA Financial Network

• Jimmy SchaefflerChairman & CSOThe Carmel Group

• Gregory WeaverManager, Digital Signage Microspace Communication.

• John RemmlerVP, Chryon OnlineChryon Corporation

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Page 3: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

Rick DuceyChief Strategy OfficerBIA Financial Network

Page 4: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

BIA Financial Network

Digital Signage Services

• BIAfn is the leading provider of financial intelligence and investment resources to the media, technology, telecommunications and related industries.

• BIA provides expert financial, strategic and operational advisory services and investment resources that enable its clients to build enterprise value and increase operational efficiency.

• Business Plans

• Financial Models

• Market Research

• Product Launch Strategies

• Technology Due Diligence

• Vendor Strategies

• Competitive Landscape

• Strategic Planning

• Partnership Solutions

• Industry Trends & Analysis

4

Page 5: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Digital Signage Market Indicators

• NBC-U Holds “Digital Upfront” including digital signage – Jan 2008

• Digital Signage Association formed –Jan 2008

• Cisco establishes “Academy of Digital Signage” – Feb 2008

• Digital Signage Expo has 70% increase in attendance – Feb 2008

• Revenue forecast to $2.6B by 2010 (Carmel Group) –March 2008

• Ad spend growth

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Page 6: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

What is “Digital Signage”?

• Digital display units of various sizes and locations.

• Addressable, networked.

• Targeted and customized content including advertisements, news, weather updates, alerts.

• Dynamic content management for day part and geographic display management.

• Taxi cabs, gas pumps, outdoor, grocery stores, airports, public transportion, highways, public areas . . .

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Page 7: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Digital Signage Ecosystem

7

Consumers

Advertisers

Metrics & Reporting

Installation & Tech Support

Networking

Display Systems

Content Management

Page 8: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Growth Has Spurred A New Association

8

Purpose� Formed in January 2008 to

increase the awareness and understanding of digital signage.

� Advance the effectiveness and professionalism of those participating in the digital signage industry as vendors and deployers.

� Be a resource for information about digital signage.

Goals� To create value for digital signage

companies to belong to DSA.

� To be the most effective representative of the digital signage industry.

� To bring together those who would benefit from digital signage technology and those who offer and support such technology.

� To facilitate networking among the many companies and individuals working in digital signage.

Page 9: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

Jimmy Schaeffler

Chairman & CSO

The Carmel Group

Page 10: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

U.S. Digital Signage Overview

1. Data – Projections, Scope

2. Parts – Solutions, Hardware, Operational

3. Players – Who’s In, Who’s Coming In

4. Challenges – Top Five for Each

5. Opportunities – Top Five for Each

6. Future – What’s Ahead

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Page 11: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Total Revenues

11

96%96%

2009

85%85%

15%15%

2008

92%92%

8%8%

2007 2010

72%72%

28%28%

Traditional Signage

Digital Signage

4%4%

Digital Signage vs. Traditional

Page 12: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

U.S. Digital Signage - Revenue Projections

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Page 13: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

U.S. Digital Signage Overview

1. Data – Projections, Scope

2. Parts – Solutions, Hardware, Operational

3. Players – Who’s In, Who’s Coming In

4. Challenges – Top Five for Each

5. Opportunities – Top Five for Each

6. Future – What’s Ahead

13

Page 14: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

Greg Weaver

Manager, Digital Signage NetworksMicrospace Communications Corp.

Page 15: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Main Types of Digital Signage Applications:

•Reduce Perceived Dwell Time•Branding•Advertising (Generate Ad Revenue & Product Lift)•Education (Both Customer & Associate)

Each of these can be combined for multi useAlso can be utilized for emergency / Amber alerts

Main Types of Digital Signage

Page 16: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

8 Main Segments of Digital Signage Networks:

•Content Creation / Sourcing•Content Management•Advertising•Product Sourcing & Integration•Installation, Service & Maintenance•Help Desk•Content Delivery•Financing

Main Segments of Digital Signage Networks

Page 17: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Considerations for Effective Digital Signage Networks:

•Purpose

•Design Appropriate Loop

•Engaging Content

•Location, Location, Location

•Consistent Message with Brand

•Timely Management

Considerations for Effective Networks

Page 18: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Receiver/FileServer

Microspace CommunicationsFacility

Raleigh, N.C.

Content Delivery Service

POTS (Telephone)

Internet

Internet

Leased Line

Unlimited Remote Locations

Cellular / Wireless Return

ContentOrigination

Site(s)

Optional Return Channel

Digital Signs,Kiosks/POS,In-store Music,Listening Stations

IP to the Desktop

Corporate TrainingNetwork

Some of the many applications:

Product Data and Files

ANY AUDIO, VIDEO OR DATA

Page 19: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

John Remmler

Vice President, Chryon OnlineChyron Corporation

Page 20: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Appropriate Placement

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• Signage must be placed in a public viewing area

• Content must be relevant.

Page 21: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Ideal Placement . . .

• The best location may not be available . . .

• Spending time picking the right location will pay off.

• Be sure to put yourself in the viewer’s mindset.

Page 22: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Attract Attention

• Where it counts

• Know your goal

• It’s about impact!

Page 23: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

How do you “make them look” ?

• Signage is really GLANCE MEDIA

• Capture the eye in 5 seconds

• Deliver the message in 15 seconds

Page 24: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Glance Media

• Very concise

• The 30 second spot will not work!

• Does not rely on Audio

• Must grab the eye!

Therefore It’s Dynamic

Page 25: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Is Content King?

• Content is important, to be sure

• The goal is to motivate or effect the viewer

• Content is the jester –the viewer is King.

Page 26: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Effective Signage . . .

• OK, what’s the effect?

• We want the reaction, “I’m glad I looked”

• Offer the viewer something – and they will look again!

Page 27: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

How about an example?

• Good Placement

• Glance Media

• Glad you looked?

• A chance to sell – maybe.

Page 28: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Ways to measure effectiveness

• Arbitron and Neilsen are working on ways to directly measure exposure

• Sales uplift

• Exit surveys

• All measure the viewer side

Page 29: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Other metrics

• How many are knocking on your door?

• Ad supported networks will “snowball” giving another metric . . .

• Ad revenue

Page 30: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Conclusion

• Start with the Goal. Who do you want to effect?

• Placement is Key

• Impact – Glance Media

• The Viewer is King

• Make them glad they looked

• Measure & improve

Page 31: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

© 2008 BIA Financial Network

Digital Signage: Driving the Message Home

Presentation Conclusion

Rick DuceyChief Strategy OfficerBIA Financial Network

Page 32: Digital Signage: Driving the Message Home · U.S. Digital Signage Overview 1. Data – Projections, Scope 2. Parts – Solutions, Hardware, Operational 3. Players – Who’s In,

Thank you for your time and interest

Speaker Contact InformationRick Ducey: [email protected]

Jimmy Schaeffler: [email protected]

Gregory Weaver: [email protected]

John Remmler: [email protected]

Link to On-Demand Presentation and BIA’s Blog will be distributed by E-mail

We will now take questions. Submit Questions via the “Question and Answer” box. If we do not get to your question today, we will

contact you directly in the coming days.

Our Next Webinar, “NAB 2008: An Insiders Perspective”

is on April 9th at 2:00 Eastern.

For more information and to register go to: http://www.bia.com/webinars