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@himssjohn Digital Maturity Models Providing Roadmaps to excellence John Rayner HIMSS Regional Director - EMEA

Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

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Page 1: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

@himssjohn

Digital Maturity ModelsProviding Roadmaps to excellence

John Rayner

HIMSS Regional Director - EMEA

Page 2: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Infrastructure Adoption Model

Analytics Maturity Adoption Model

Continuity of Care Maturity Model

Digital Imaging Adoption Model

Outpatient EMR Adoption Model

EMR Adoption Model

Improving

Patient Care &

Organizational

Efficiency

Coming soon

Page 3: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

World patient population impacted by healthcare institutions

using the standards of HIMSS Maturity Models

776,000,000+

Maturity Model Impact: A Global View

Page 4: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Maturity Models Expand and Global Reach

Page 5: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Its important to identify a starting position….

Page 6: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Traveling on the Tube….

Page 7: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Page 8: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Traveling on the Tube….

Page 9: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Other Maturity Models are available….

Page 10: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• No money

• No map

• No friends

Stuck or Lost…..

Page 11: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• Strong leadership

• Clinical engagement

• A willingness to invest

3 important characteristics of digital success

Page 12: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• Strong leadership

• Clinical engagement

• A willingness to invest

The success factors….

Page 13: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

Governmental projects (example)

The Turkish Ministry of Health has signed a five-year plan with HIMSS to boost digital excellence in hospitals. The agreement will run through 2024 and

sets out a commitment to employ HIMSS Analytics maturity models (EMRAM, AMAM, O-EMRAM, CCMM) across Turkey’s healthcare system.

Page 14: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• Strong leadership

• Clinical engagement

• A willingness to invest

The success factors….

Page 15: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• Strong leadership

• Clinical engagement

• A willingness to invest

The success factors….

Page 16: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Over time….

Page 17: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

EHealth Priorities / Challenges

Priorities

DE

IT NL

No

rdic

s

ES CH

UK

Tota

l

EMR implementation 24% 14% 3% 8% 6% 23% 12% 15%

Integration and use of patient-generated data

7% 13% 15% 14% 15% 8% 11% 11%

Improve patients’ access to information

6% 11% 24% 12% 14% 8% 14% 11%

Improve clinicians’ access to information

6% 11% 6% 11% 11% 8% 17% 10%

IT security 15% 14% 7% 10% 10% 9% 8% 10%

Data exchange with external partners 7% 2% 21% 9% 7% 17% 9% 9%

Reorganisation of health systems 4% 11% 5% 13% 9% 10% 9% 9%

Use of mobile devices 8% 7% 6% 7% 9% 6% 2% 7%

Telemedicine 7% 7% 2% 9% 8% 1% 3% 6%

Medication safety 4% 5% 5% 4% 6% 3% 5% 5%

n 99 47 54 103 56 54 32 566

Challenges

DE

IT NL

No

rdic

s

ES CH

UK

Tota

l

Funding 12% 7% 10% 9% 16% 12% 22% 12%

Interoperability standards (e.g. HL7, XML…) 11% 9% 13% 8% 10% 15% 19% 10%

IT security 14% 10% 9% 11% 9% 9% 8% 10%

Finding and hiring sufficiently skilled employees 12% 7% 9% 5% 4% 9% 14% 8%

Struggles with EMR implementation 8% 9% 4% 11% 3% 7% 6% 8%

Lack of leadership 4% 7% 9% 12% 7% 11% 5% 7%

Lack of political direction 8% 9% 6% 8% 10% 8% 2% 7%

Mobile health: Implementing the right tools 7% 9% 12% 8% 10% 10% 1% 7%

Resistance from clinical staff to use eHealth solutions 5% 9% 14% 7% 3% 11% 5% 7%

Patient empowerment and self-management 3% 9% 13% 11% 11% 5% 7% 7%

n 99 47 54 103 56 53 31 568

Top 3 answers

What are the main eHealth priorities / challenges healthcare providers currently face?

Source: Annual European eHealth Survey 2018

Page 18: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Infrastructure Adoption Model

Analytics Maturity Adoption Model

Continuity of Care Maturity Model

Digital Imaging Adoption Model

Outpatient EMR Adoption Model

EMR Adoption Model

Improving

Patient Care &

Organizational

Efficiency

Coming soon

Page 19: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

A strategic framework to guide continuity of care

implementation

The Continuity of Care Maturity Model (CCMM) is an eight stage (0-7) model that

demonstrates the evolution of communication between clinicians in different settings

with limited or no electronic communication to an advanced, multi-organizational,

knowledge driven community of care.

Why CCMM?

Modern healthcare is challenging organizations to deliver pervasive coordinated care

across multiple care settings, and has presented concerns surrounding efficiency and

accuracy. Continuity between care settings is increasingly crucial to clinical and financial

success.

Enhance and expand the coordination of care across multiple settings with HIMSS

Analytics assessment and strategy.

- Build and improve critical capabilities needed for coordinated patient care, including

health information exchange, patient engagement and advanced analytics

- Identify and align actions from three critical stakeholder groups: 1)

Governance/Administrative leaders; 2) Clinical leaders; and 3) IT leaders

- Gauge your performance in each of the stakeholder groups across each care setting in

the care community to measure and enhance coordinated care

Continuity of Care Maturity Model

Page 20: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

CCMM……

Page 21: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

CCMM projects (examples)

Country: NetherlandsTarget population : 280KNo. of assessed care settings : 2

Country: SpainTarget population : 250KNo. of assessed care settings : 4

Country: SpainTarget population : 360KNo. of assessed care settings : 6

Country: United KingdomTarget population : 0.8MNo. of assessed care settings : 5

Country: SpainTarget population : 154KNo. of assessed care settings : 2

Country: GermanyTarget population: 2.8MNo. of assessed care settings: 5

Country: ItalyTarget population : 217KNo. of assessed care settings : 5

Country: FinlandTarget population : 130KNo. of assessed care settings : 5

Country: United KingdomTarget population : 2.0MNo. of assessed care settings : 5

Page 22: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Infrastructure Adoption Model

Analytics Maturity Adoption Model

Continuity of Care Maturity Model

Digital Imaging Adoption Model

Outpatient EMR Adoption Model

EMR Adoption Model

Improving

Patient Care &

Organizational

Efficiency

Coming soon

Page 23: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

Electronic Medical Record Adoption Model

Why EMRAM?

For over a decade HIMSS Analytics has guided healthcare organizations around the globe

in electronic medical record (EMR) adoption and implementation. You could be the next to

join this elite group of over 350 Stage 7 EMRAM organizations globally.

Improve care delivery through better use of technology with HIMSS Analytics

assessment and strategy services.

- Analyze your current level of EMR adoption

- Chart your progression and accomplishments

- Compare your EMR capabilities against other healthcare providers

- Evaluate and implement what you need to achieve Stage 7

A strategic roadmap for effective EMR adoption and

maturity

The Outpatient Electronic Medical Record Adoption Model

(O-EMRAM) is an eight stage (0-7) model that measures the adoption and utilization

of EMR functions required to achieve a near paperless environment that harnesses

technology to support optimized patient care.

Page 24: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

EMRAM….

Page 25: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

(data from January 31st, 2019)

Austria 1

Belgium 2

Denmark 1

Germany 2

Ireland 1

Italy 6

Netherlands 4

Norway 1

Portugal 3

Russia 1

Slovenia 1

Spain 7

Switzerland 1

Turkey 164

United Kingdom 3

TOTAL: 198

• Izmir Tire Develet Hastanesi• Yozgat Şehir Hastanesi

• RadboudUMC• St Jansdal

• Hospital Cascais Dr. José de Almeida

EMRAM Stage 6 / 7 Awards - Europe

Page 26: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

EMRAM Stage 6 / 7 Awards | Middle East

Egypt 1

Qatar 2

Saudi Arabia 28

United Arab Emirates 9

TOTAL: 40

(data from 1st September 2019)

• King Khaled Eye Specialist Hospital

• Cleveland Clinic Abu Dhabi

Page 27: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Infrastructure Adoption Model

Analytics Maturity Adoption Model

Continuity of Care Maturity Model

Digital Imaging Adoption Model

Outpatient EMR Adoption Model

EMR Adoption Model

Improving

Patient Care &

Organizational

Efficiency

Coming soon

Page 28: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

© HIMSS Analytics 2016

Why AMAM?

From actively managing population health, to reducing readmissions and their associated

costs, digitized medical data is helping healthcare organizations enhance the value of care.

A strong analytics foundation ensures that data can drive and inform the decision making

process in a significant way.

Improve operations, enhance quality of care and see increased return on your health

IT investment with HIMSS Analytics assessment and strategy services.

- Structured, prescriptive assessment to assist in developing and advancing your

analytics strategy

- Clearly defined framework that is defensible, flexible and vendor neutral

- Determine your own path to analytics maturity with guidance from industry experts

Adoption Model Analytics Maturity

A holistic framework and strategic roadmap to analytics

maturity

The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-

7) model measuring the capabilities your organization has gained from technology

and surrounding processes. Our AMAM services are designed to progressively

measure and advance your organization’s analytics capabilities to improve

healthcare delivery.

Page 29: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

AMAM….

Page 30: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Maturity Models are…Aspirational and drive the market

Create Roadmaps

Learn from others experiences

Convey a vision of desired target state

Encourages everyone to work collectively

Global benchmarking

Vendor agnostic

Key Features

• Healthcare specific

• Capability oriented

• Prescriptive, clear, and informative

• Simply stated compliance

requirements

• Industry standard terminology

and detailed references

The International Maturity Models….

Page 31: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Assessing healthcare providersDigital Profile – Baseline

We provide self-assessment tools as

well as other additional sources (e.g.

customised add-on questions) to

determine the current status of an

organisations maturity.

Page 32: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Assessing healthcare providersDigital Profile – Goal

Discuss with key stakeholders

where they want to be / where they

should be within a specific time

period.

Page 33: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

Engaging clientsDigital Profile – Strategy

By compare the start point with the

desired goals we can develop a digital

transformation strategy by using the HA

maturity models as roadmaps and a

guideline for prioritisation.

This is not about reaching Stage 7 in

each model, but improving capabilities

and maximising technology investments

and resources available.

Page 34: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

Don’t get scared – Get started……

Page 35: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

©HIMSS Europe GmbH

• Know your start point on the

roadmap by using a maturity

model

• Agree the end point

• Build and prepare for the

journey

• Understand the impact

• Create buzz

• Act

The Take aways……

Page 36: Digital Maturity Models Providing Roadmaps to excellence · 2019-10-10 · The Adoption Model for Analytics Maturity (AMAM) is an international eight stage (0-7) model measuring the

@Himssjohn

Thank you….

[email protected]

+44 07798877252