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Digital marketing isn’t a fad. It’s time to convince senior management.

Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

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Page 1: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Digital marketing isn’t a fad. It’s time to convince senior

management.

Page 2: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Why are we here?

15%

19%

20%

39%

46%

Don't know how to get started

Getting senior management on board

Customers aren't typically online

Dedicating internal human resources

Finding the budget

Top Barriers Cited to Digital Marketing

Page 3: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Contents

Page 4: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

Look familiar?

Page 5: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

It’s the new reality of today’s B2B buyer.

Accessing information, forming opinions and researching your company online, on the go

and through multiple channels.

Page 6: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

In fact…

of the sales process is over before a potential customer contacts your company

Page 7: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Page 8: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Everywhere your company is found online

•  Website, microsites and blogs

•  Visibility and listings in search engines

•  Your original content

•  Social media

•  Wherever anyone is talking about your company, product or service online

Page 9: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Why do you need a web

presence strategy?

•  Educate customers and build trust

•  Drive leads to your company website; gather insight

•  Nurture customers through the buying process

•  Get discovered and outrank competitors in search engines

•  Position your company as thought leaders

•  Build long term digital assets

•  Create brand advocates

Page 10: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Unlike a sales team, your web presence works for you 24 hours a

day, helping customers find you, instead of you having to find them.

Page 11: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Page 12: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Investment or expense

•  Web presence is like any other capital asset, but it just happens to live online

•  It’s a machine that contributes to demand generation and brand equity, providing infinitely measurable results…far beyond traditional sales tactics

Page 13: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Page 14: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Only companies feel they are using content effectively.

Yet, B2B companies that blog cited a increase in leads per month.

Page 15: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

A few keys to effective content

•  Link it to your overall marketing strategy

•  Be solution-oriented by solving your prospects’ business problems

•  Communicate what makes you different and innovative

•  Make boring content more interesting with visuals: they are 94% more effective at engaging readers

•  Keep it fresh and regular: outdated content is a turn off

Page 16: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Page 17: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

A study in 2013 by CEO.com and DOMO revealed:

of Fortune 500 CEOs had no social presence whatsoever….not even

on LinkedIn

Their loss is an easy gain for social savvy CEOs

Page 18: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Word-of-mouth is now online

Social media has transformed the way businesses engage with their customers

Yet our research showed that only of businesses have fully embraced it

Page 19: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Why does social media matter?

•  Content distribution and customer engagement

•  Customer relationship management

•  Sales lead initiation and opportunity advancement (social selling)

•  Networking and influence marketing

•  Gathering customer, competitor and market intelligence

Page 20: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Today’s Buyer

What is web presence?

Investment or expense

Why does content matter?

Social media isn’t just for teenagers

Search engine dominance

Page 21: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Approximately

of B2B buyers begin their path to purchase

with an online search engine.

Page 22: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

What is search marketing?

•  Gaining visibility in search engines through unpaid (search engine optimization) and paid (pay-per-click) efforts.

•  Positions your company’s content in view of potential customers when they start searching for a product or service that will solve one of their problems.

•  Your chance to capture attention of a customer and draw them in to the top of your marketing funnel.

Page 23: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Be a leader and do what your competition is not.

Now is the time to start building

web presence.

Page 24: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Ready to get started? Contact the Giants:

www.bedigitalgiants.com

@bedigitalgiants

Page 25: Digital marketing isn’t a fad. It’s time to convince ... · Why does social media matter? • Content distribution and customer engagement • Customer relationship management

Sources cited in this presentation

•  Slides 6, 16 and 20: Digital Giants and Vireo Research –  Digital Marketing in Canada

•  Slide 17: MDG Advertising –  http://www.mdgadvertising.com/blog/its-all-about-the-images-

infographic/

•  Slide 5 •  Slide 16 •  Slide 25