13
Digital engagement for banks www.signstix.com [email protected] 0845 863 0520

Digital engagement for banks - · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

Embed Size (px)

Citation preview

Page 1: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

Digital engagement for banks

[email protected]

0845 863 0520

Page 2: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

We go beyond traditional digital signage...

SignStix® is the easiest way to deliver engaging content to any digital display or device.

It is used by some of the world’s leading retail brands and Fortune 500 companies to build innovative digital experiences and attention-grabbing displays. The collaborative, sleek, user-friendly interface, coupled with our minimal hardware approach, ensures you spend less time on setup and management, and more time focusing on hitting your objectives.

“Customers want seamless “phygital” experiences that blend physical and digital, and few banks are meeting their demands. Minimising channel conflict will help banks stand out.”

Accenture Digital Banking Survey, 2016

Page 3: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

HELPING YOUCREATE BRANCHES OF the future

“By improving the customer experience, banks can fully exploit the competitive advantages of a digital world and become an everyday bank that makes the best use of its strategic assets.”

Transforming the Bank Branch Report, Accenture 2016

What does the ‘connected’ customer want from their bank?

They want banking services integrated with their connected life.

They expect to be able to access banking services at their precise moment of need, regardless of whenever, wherever and however they access them.

This is why from city flagships to local villages, physical bank branches have a vital role to play in acheiving a truly seamless, omnichannel experience for today’s digitally-savvy customers.

SignStix helps banks blur the lines between online and offline banking - and createsinnovative, digitally-fuelled physical spaces that exceed the connected customer’s need.

Page 4: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

INTERACTIVE EXPERIENCES & ASSISTed SELLING TOOLS

INTERACTIVEINTERACTIVEInteractive information guides Use interactive displays to answer common queries such as steps to take while travelling abroad, or ordering a replacement debit card.

Mortgage & loan calculators Invite customers to browse and compare mortgage or personal loan products, and determine affordability in branch.

Interactive websites & product selectors Create a digitally-led banking experience by encouraging customers to browse and compare products using interactive kiosks in the branch.

Staff tablets Boost knowledge and sales support by arming banking hall staff with tablets loaded with helpful content – alleviating customer queries at the first point of contact.

“More than one-half of consumers rank interactive screens as the most important in-branch technology”

Transforming the Bank Branch Report, Accenture 2016

Page 5: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

4k VIDEO &interactive media

4K video walls 4K, 8K and beyond: SignStix gives you the power to easily build video walls of any size or orientation. Create vibrant and unforgettable customer experiences to capture attention, drive sales and maximise brand awareness.

(Coming Soon) Live TV Coming 2017; all SignStix media players will soon be able to stream live television for inclusion in your digital

VIDEO WALLSVIDEO WALLSVIDEO WALLSVIDEO WALLS

Pictured: Interactive event space for Sun & Sand Sports, powered by SignStix

Augmented reality Integrate augmented reality to amuse and delight customers of all ages. For entertainment or for more serious matters, augmented reality is the perfect way to increase engagement and heighten the physical banking experience into one that is both memorable and valuable.

Page 6: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

PERSONALISATIONPERSONALISATION

personalised experiences &

proximity marketingPersonalised mobile experiences with beacon technology Deliver personalised alerts, marketing campaigns, appointment reminders or offers to customers’ smartphones using beacon technology - a fine-grained location services technology that uses Bluetooth to directly enhance mobile experiences.

Personalised in-store experiences Automatically trigger personalised content to screens, targeting specific customers in branch. Push exclusive offers and promotions based on customer demographics, such as the latest student account perks for those aged 18-21.

“Modern bank branch networks must be innovative, providing highly personalised contact in the context of being digital ambassadors, advisors for complex services and problem solvers.” Transforming the Bank Branch Report, Accenture 2016

Page 7: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

Dynamic data & live information Integrate digital displays with real-time updates such as news, currency exchanges rates, weather and live social media feeds to inform and engaging in-store customers.

Promotional campaigns Use ultra-high quality, eye-catching digital content to showcase your brand’s latest promotional campaigns, including product spotlights, service information and television ads.

(Pictured) SignStix Commander SignStix Commander allows branch managers to control content from the convenience of any smart device. Approved users can deploy pre-defined campaigns within seconds, initiate reactive content changeovers across all screens, and update their entire digital signage estate from anywhere; whether they’re in the branch or on the move.

Promotional

Use ultra-high quality, eye-catching digital content to showcase your brand’s latest promotional campaigns, including product spotlights, service information and television ads.

dynamicdynamicdynamicdynamicdynamicdynamic

dynamic data& campaigns

Page 8: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

window signageWindows Entice new customers to enter branch and increase footfall using digital displays in branch windows. Grab attention from passing foot-traffic by displaying the latest offers and incentives to switch.

Transparent displays at bank teller counters Reimagine the physical banking experience with a futuristic, awe-inspiring, transparent screen partition in front of cash desks / counters.

Rear projection Digital technology that adds a whole new dimension to your advertising - rear projection distributes bright, sharp and incredibly high-resolution images into a pre-defined viewing zone. A lower cost option for large-scale screens, rear projectors are energy-efficient, easily installed and extremely durable.

POINT OF SALE

Page 9: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

SignStix® Creator

Developed with usability and simplicity at its core,

SignStix® Creator allows you to create engaging

content, animations and high quality interactive

displays. Packed with dozens of easy-to-use tools,

creating digital content for your audience has never

been more straightforward.

SignStix® Director

Manage, schedule and deploy content in real-time with SignStix®

Director; Deploy different content to various locations across

the globe in just one click, or create seasonal campaigns for

deployment on specific days. Easily manage your global signage

estate from any location, in addition to gaining an overview of

system diagnostics, device status and much more.

The cloud-based CMS comprises two parts; our award-winning signage creation and

animation tool, Creator, and a signage management and deployment tool called Director.

Together, Creator and Director allow you to manage your entire global signage estate

from any location.

All of these features and more,packed into one centralised platform

Page 10: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

SignStix® 4K Player

Our compact SignStix®Android Player is easy to configure, minimising the time it

takes for you to get up and running and start engaging with customers.

The Player has been built as a small solid-state device with only two cables,

HDMI and 5V (USB) power. The Player also comprises an Android-based OpenGL

graphics engine for high performance animation, so you’ll always benefit from

impressive results on any display.

Windows & Android player apps

Our player apps for Windows and Android-based devices allows

smartphones, tablets, PCs, tills and other technologies to act as a

content delivery mechanism. No hardware needed!

Philips’ embedded signage solution

Run signage on a commercial display screen with no

additional hardware needed. Thanks to Philips and

SignStix® ’s embedded signage solution, you can launch the

SignStix® player app on the panel itself and begin deploying

content in a matter of seconds.

Media players & applications

Page 11: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

CUSTOMISATIONCUSTOMISATION

CUSTOM DIGITALEXPERIENCES, bespoke

to your project needs

Special Ops SignStix® Special Ops is a revolutionary approach to building forward-thinking customer experiences.

Because the SignStix® platform has been built from the ground up by our in-house team of experts and creative pioneers, we’re able to cherry-pick parts of our platform that fit your project and quickly develop the rest.

Our agile and efficient approach to planning and development ultimately results in a faster return on investment for you.

Feature requests Many elements of our platform have been built off the back of client requests. So, if you have a unique feature request or would like visiblity of our development roadmap, please get in touch.

Page 12: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

Our clients we work with...

Page 13: Digital engagement for banks -  · PDF fileretail brands and Fortune 500 companies ... Personalised in-store experiences ... “Modern bank branch networks must be innovative,

Request a free 30-day trial.www.signstix.com