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Digital Disruption Serving Shoppers, CPGs and Retailers Chad Summe November 2019

Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

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Page 1: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Digital DisruptionServing Shoppers, CPGs and Retailers

Chad Summe

November 2019

Page 2: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Shoppers, CPGs and Retailers

2 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 3: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

3

Our Discussion

01

02

03

Digital Disruption is Accelerating

Quotient Solving their Challenges

Quotient is well positioned in 2020 and beyond

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 4: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

4

CPGsSpend $225B Annually

Trade$97B

ConsumerPromotion

$24B

Shopper$29B

Traditional Ad$30B

Digital$45B

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.Source: Cadent 2017 Marketing Spending Industry Study

Page 5: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Budgets Are Challenged Unlike Ever Before

5

BRAND ADVERTISING

z

SHOPPER MARKETING

TRADE & PROMOTIONS

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 6: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Digital Commerce Marketing[dig•it•al comm•er•ce mar•ket•ing] /noun/

Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all aligned to driving incremental sales.

6 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 7: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

PLATFORMTECHNOLOGY

OMNI-CHANNEL DIGITAL CONTENT

SCALEDAUDIENCES

7

Quotient is Digital Commerce Marketing

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 8: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Digital DisruptionMarket Catalysts

8 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 9: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Digital Penetration & Time Spent Has Grown

9 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

14%

31%

44%53%

61%

71%76%

81% 83% 84%

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

29%

39%

49% 51% 53% 50%56%

SmartphoneTablet

Digital Penetration1

Source: 1. Edison Research and Triton Digital, “The Infinite Dial, 2019,” March 6, 2019. 2. eMarketer, April 2019

Average Time Spent2 (hrs:mins per day)

Digital 6:35

TV 3:35

Radio 1:20

Newspapers 0:11

Magazines 0:09

TOTAL 12:09

Page 10: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Convenience is a Premium

10 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 11: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

BIG CPG BRANDS

CPGs Are Being Squeezed

Source: CB Insights Disrupting CPG (2018)

STORE BRANDSSPECIALTY AGILE BRANDS

The Pressure is on for CPGs, Who Are Fighting for 1%.

11 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 12: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Stack ‘em highlet ‘em fly!

12 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Retail is Transforming

Page 13: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Retailers Look Beyond Their Core Business for Profits

13 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

$10B+ in 2018 Ad Revenue

Target

Source: https://www.businessinsider.com/what-amazons-ad-revenue-slowdown-could-mean-2019-4

Page 14: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Quotient’s Solutionto their Challenges

14 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 15: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Shoppers

15 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 16: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Convenience & Value:Transforming Shopping

to Make Life Better.

16 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 17: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

More Savings, More Money

17 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

4B+ Clips1

$7B+ In Savings1

70% Of Digital Coupons Redeemed2

Sources: 1 Quotient Internal Reporting; 2 2018 NCH: Quotient Digital Print & Paperless divided by Total Digital Print & Paperless

Page 18: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Making It Easy With Technology

Digital Paperless (Load to Account) Frictionless Media Load to Account

18

Page 19: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Consumer PackagedGoods (CPGs)

19 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 20: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Access to Data: Reach & Scale

20 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Purchase Intent Influencer Trends

Media Behavior &Location Data eComm Behavior

Purchase Data

Page 21: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

We Drive Performance

21

$4.25Return on

Promotion Spending1

DIGITALPROMOTIONS

DIGITALADVERTISING

$3.75Return on

Ad Spending1

1.5Xvs. industry norms2

~50%Incremental1

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.Sources: 1 Quotient Internal Reporting (Q3 2019); 2 IRi (2018)

Page 22: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Retailers

22 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 23: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

DATA

AUDIENCE

CONTENT

TECHNOLOGY

MEASUREMENT

Social Influencer - RPM - eComm

Targeted Offers - Rebates

Digital Circular - RIQ - Search - PEM

Digital Receipts - In-lane - Kiosk

Enable With Digital Capabilities & Technology

23 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 24: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

24 Source: Quotient Internal Reporting (Oct 2019); 52 Weeks ending Q3, Grocery only

Driving Incremental Revenue With Increased Trips & Baskets

Shoppers on Quotient’s Digital RiQ Platform

$93046% More Spending per Year vs. Active non-RiQ shoppers

26.747% More Trips per

Year vs. Activenon-RiQ shoppers

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

Page 25: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

2020 and BeyondLeading Digital Commerce Marketing

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.25

Page 26: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Simplifying Our Go-To-Market Approach

26 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.

StrategicPromotions

Targeted

In-Lane

National

Shopper

PerformanceMedia

Social-Influencer

Audiences

eCommerce

Retail Media

Combine the Two

Integrated Solution

Multiple KPIs

Driving Scaled Volume

Page 27: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Asking For More

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.Sources: 1 Supermarket News 2018 and Public Financial Documents; 2 Quotient Internal reporting Q3 2018 (loyalty IDs that in past 2 years made purchase); 3 Quotient internal reporting (7/1/18-6/30/19); 4 Chain Store Guide (Q3 2017); 5 Quotient Internal reporting (July 2019)

27

$230BIn total

retail sales flow through our

retail partners1

100MExclusive

buyers targetable

with media2

76BAnnual

purchase events3

75KRetail

Stores use Quotient

Promorions4

65MTotal

Targetable Shoppers with Promotions5

We are at scale

Page 28: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.Source: 1 IRi (Q4 2018)28

3%

12%

21%

.2%

16% RPM

(Target)

Asking For MoreWe are at scale

Page 29: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Copyright © 2019 Quotient Technology Inc. All Rights Reserved.Source: 1 IRi (Q4 2018)29

Asking For MoreCoordinating with our Retailers and CPGs

1.5% of Retail Sales

Page 30: Digital Disruption · 2019/11/2  · Data driven digital advertising that uses precise audience targeting, personalized creative, frictionless path to purchase, and measurement all

Large, disruptivemarket opportunity

,Quotient Solves the Challenges of Shoppers, CPGs & Retailers

We are simplifying our solution set and asking for more

Today’s Key Takeaways

30 Copyright © 2019 Quotient Technology Inc. All Rights Reserved.