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© Panasonic System Networks Co., Ltd. 2011 Unauthorized copying and distribution is a violation of law. ORDER NO. KM41108492CE Telephone Equipment Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset) KX-TGA171MEB KX-TG1711MEB (Base Unit) (Charger Unit) Model No Base Unit Handset Charger Unit KX-TG1711 1 (TG1711) 1 (TGA171) KX-TG1712 1 (TG1711) 2 (TGA171) 1 Configuration for each model Caller ID Compatible

Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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Page 1: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

© Panasonic System Networks Co., Ltd. 2011Unauthorized copying and distribution is a violationof law.

ORDER NO. KM41108492CE

Telephone EquipmentModel No. KX-TG1711MEB

KX-TG1712MEBKX-TGA171MEB

Digital Cordless PhoneB: Piano Black Version(for Mexico)

(Handset)

KX-TGA171MEB KX-TG1711MEB(Base Unit)

(Charger Unit)

Model No Base Unit Handset Charger Unit KX-TG1711 1 (TG1711) 1 (TGA171) KX-TG1712 1 (TG1711) 2 (TGA171) 1

Configuration for each model

Caller ID Compatible

Page 2: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

WARNINGThis service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

IMPORTANT SAFETY NOTICEThere are special components used in this equipment which are important for safety. These parts are marked by in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that these cirtical parts should be replaced with manufacturer's specified parts to prevent shock, fire or other hazards.Do not modify the original design without permission of manufacturer.

IMPORTANT INFORMATION ABOUT LEAD FREE, (PbF), SOLDERINGIf lead free solder was used in the manufacture of this product the printed circuit boards will be marked PbF.Standard leaded, (Pb), solder can be used as usual on boards without the PbF mark.When this mark does appear, please read and follow the special instructions described in this manual on the use of PbF and how it might be permissible to use Pb solder during service and repair work.

L When you note the serial number, write down all 11 digits. The serial number may be found on the bottom of the unit. L The illustrations in this Service Manual may vary slightly from the actual product.

Page 3: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

TABLE OF CONTENTSPAGE PAGE

1 Safety Precautions----------------------------------------------- 41.1. For Service Technicians --------------------------------- 4

2 Warning -------------------------------------------------------------- 42.1. Battery Caution--------------------------------------------- 42.2. About Lead Free Solder (PbF: Pb free)-------------- 42.3. Discarding of P.C. Board--------------------------------- 5

3 Specifications ----------------------------------------------------- 64 Technical Descriptions ----------------------------------------- 7

4.1. Block Diagram (Base Unit) ------------------------------ 74.2. Circuit Operation (Base Unit) --------------------------- 84.3. Block Diagram (Handset)-------------------------------104.4. Circuit Operation (Handset)----------------------------114.5. Circuit Operation (Charger Unit) ----------------------114.6. Signal Route -----------------------------------------------12

5 Location of Controls and Components ------------------136 Installation Instructions ---------------------------------------137 Operating Instructions-----------------------------------------13

7.1. For Service Hint-------------------------------------------138 Service Mode -----------------------------------------------------14

8.1. Engineering Mode----------------------------------------149 Troubleshooting Guide ----------------------------------------18

9.1. Troubleshooting Flowchart -----------------------------189.2. Troubleshooting by Symptom (Base Unit and

Charger Unit) ----------------------------------------------249.3. Troubleshooting by Symptom (Handset) -----------27

10 Disassembly and Assembly Instructions ---------------3010.1. Disassembly Instructions -------------------------------3010.2. How to Replace the Handset LCD -------------------33

11 Measurements and Adjustments---------------------------3411.1. The Setting Method of JIG (Base Unit) -------------3411.2. Adjustment Standard (Base Unit)---------------------3611.3. Adjustment Standard (Charger Unit)-----------------3711.4. The Setting Method of JIG (Handset) ---------------3811.5. Adjustment Standard (Handset) ----------------------4011.6. Things to Do after Replacing IC ----------------------4111.7. RF Specification-------------------------------------------4211.8. How to Check the Handset Speaker or

Receiver ----------------------------------------------------4311.9. Frequency Table (MHz) ---------------------------------43

12 Miscellaneous ----------------------------------------------------4412.1. How to Replace the Flat Package IC----------------4412.2. How to Replace the Shield Case ---------------------4612.3. Terminal Guide of the ICs, Transistors, Diodes

and Electrolytic Capacitors-----------------------------4813 Schematic Diagram ---------------------------------------------49

13.1. For Schematic Diagram---------------------------------4913.2. Schematic Diagram (Base Unit) ----------------------5013.3. Schematic Diagram (Handset) ------------------------5113.4. Schematic Diagram (Charger Unit) ------------------52

14 Printed Circuit Board-------------------------------------------5314.1. Circuit Board (Base Unit) -------------------------------5314.2. Circuit Board (Handset) ---------------------------------5514.3. Circuit Board (Charger Unit) ---------------------------57

15 Exploded View and Replacement Parts List -----------5815.1. Cabinet and Electrical Parts (Base Unit) -----------5815.2. Cabinet and Electrical Parts (Handset) -------------5915.3. Cabinet and Electrical Parts (Charger Unit) -------6015.4. Accessories ------------------------------------------------61

15.5. Replacement Part List ---------------------------------- 62

Page 4: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

1 Safety Precautions1.1. For Service Technicians

• Repair service shall be provided in accordance with repair technology information such as service manual so as toprevent fires, injury or electric shock, which can be caused by improper repair work.1. When repair services are provided, neither the products nor their parts or members shall be remodeled. 2. If a lead wire assembly is supplied as a repair part, the lead wire assembly shall be replaced.3. FASTON terminals shall be plugged straight in and unplugged straight out.

• ICs and LSIs are vulnerable to static electricity.When repairing, the following precautions will help prevent recurring malfunctions.1. Cover plastic parts boxes with aluminum foil.2. Ground the soldering irons.3. Use a conductive mat on worktable.4. Do not grasp IC or LSI pins with bare fingers.

2 Warning2.1. Battery Caution

1. Danger of explosion if battery is incorrectly replaced. 2. Replace only with the same or equivalent type recommended by the manufacturer.

3. Dispose of used batteries according to the manufacture’s Instructions.

2.2. About Lead Free Solder (PbF: Pb free)Note:

In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder thatcontains lead.We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn),Silver (Ag), and Copper (Cu).This model, and others like it, manufactured using lead free solder will have PbF stamped on the PCB. For service and repairwork we suggest using the same type of solder.

Caution• PbF solder has a melting point that is 50°F ~70°F (30°C ~ 40°C) higher than Pb solder. Please use a soldering iron with

temperature control and adjust it to 700°F ± 20°F (370°C ± 10°C).• Exercise care while using higher temperature soldering irons.: Do not heat the PCB for too long time in order to prevent solder

splash or damage to the PCB.• PbF solder will tend to splash if it is heated much higher than its melting point, approximately 1100°F (600°C).• When applying PbF solder to double layered boards, please check the component side for excess which may flow onto the

opposite side (See the figure below).

componentcomponent pin

solder

remove all of theexcess solder

slice view

Page 5: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

2.2.1. Suggested PbF SolderThere are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper(Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’sspecific instructions for the melting points of their products and any precautions for using their product with other materials. Thefollowing lead free (PbF) solder wire sizes are recommended for service of this product: 0.3 mm, 0.6 mm and 1.0 mm.

2.3. Discarding of P.C. BoardWhen discarding P. C. Board, delete all personal information such as telephone directory and caller list or scrap P. C. Board.

0.3 mm X 100 g 0.6 mm X 100 g 1.0 mm X 100 g

Page 6: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

3 Specifications

Note:• Design and specifications are subject to change without notice.

Note for Service:• Operation range: Up to 300 m outdoors, Up to 50 m indoors, depending on condition • Analog telephone connection: Telephone Line

Standard:DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)

Number of channels:60 Duplex Channels

Frequency range:1.92 GHz to 1.93 GHz

Duplex procedure:TDMA (Time Division Multiple Access)

Channel spacing:1,728 kHz

Bit rate:1,152 kbit/s

Modulation:GFSK (Gaussian Frequency Shift Keying)

RF transmission power:Approx. 10 mW (average power per channel)

Power source (AC Adaptor):100-240 V AC, 50/60 Hz

Power consumption

Base unit: PNLV226Z

Base unit:

Charger: PNLV226Z

Standby: Approx. 0.6 WMaximum: Approx. 3.3 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.2 W Operating conditions:0°C–40°C, 20%–80% relative air humidity (dry) Dimensions:Base unit: Approx. 100 mm x 96 mm x 53 mmHandset : Approx. 47 mm x 30 mm x 159 mmCharger: Approx. 72 mm x 76 mm x 43 mm

Mass (weight):Base unit: Approx. 110 gHandset: Approx. 130 gCharger: Approx. 50 g

Voice coding:ADPCM 32 kbit/s

Page 7: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4 Technical Descriptions4.1. Block Diagram (Base Unit)

A B

J 1

H o

o k

S w

i t c h

A

u d

i o

A n

a l o

g

F r o

n t

E n

d

D S

P R

F

C P

U

X T

A L

2 0

. 7 3

6 M

H z

A N

T 1

A N

T 2

B r i

d g

e R

e c t

D

2Q

2/3

Q1

E E

P R

O M

t o

T e

l _ L

i n e

t o A

C

A d

a p

t o r

C O

S I C

X1

C O

S I C

I /

F

C h

a r g

e +

C h

a r g

e -

3 . 3

V

R e

g u

l a t o

r

2 . 6

V

R e

g u

l a t o

r

3 . 3

V

2 . 6

V

B 1

3

B 1

4

B 2

3

B 2

4

B 3

8

B 6

2

B 6

7

B 6

0

B 6

1

L i m

i t re

sist

or

S C

L D

A T

B 8

2 B

8 1

2 . 6

V

IC3

IC1

IC2

IC4

KX

-TG

1711

/171

2 B

LOC

K D

IAG

RA

M (

BA

SE

UN

IT)

R39

C26

, R33

, R20

0, C

27, R

34, R

201

Page 8: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4.2. Circuit Operation (Base Unit)4.2.1. Outline

Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7).• DECT BBIC (Base Band IC): IC3 (career module)

- Handling all the audio, signal and data processing needed in a DECT base unit- Controlling the DECT specific physical layer and radio section (Burst Module Controller section)- ADPCM codec filter for speech encoding and speech decoding (DSP section)- Echo-cancellation and Echo-suppression (DSP section)- Any tones (tone, sidetone, ringing tone, etc.) generation (DSP section)- DTMF receiver (DSP section)- Clock Generation for RF Module- ADC, DAC, timer, and power control circuitry- All interfaces (ex: RF module, EEPROM, LED, Analog Front End, etc.)- PLL Oscillator- Detector- Compress/Expander- First/Second Mixer- Amplifier for transmission and reception

• EEPROM: IC1- Temporary operating parameters (for RF, etc.)

• Additionally,- Power Supply Circuit (+2.65V output)- Crystal Circuit (20.736MHz)- Charge Circuit- Telephone Line Interface Circuit

4.2.2. Power Supply CircuitThe power is supplied to the DECT BBIC, RF Module, EEPROM, Relay Coil, LED and Charge Contact from AC Adaptor asshown in Fig.101. The power supply is as follows:

<Fig.101>

IC2

BBIC IC3-VDDBAT

Q101

L104

R102

H/S BBIC (IC301 Charge_start)

BATTERY

R39CHARGE+

CHARGE-

TP5

TP6

<Base Unit> <Handset>

+

F12.65V

J2

AC Adaptor

+

EEP ROMIC1

IC2

Page 9: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4.2.3. Telephone Line Interface<Function>

• Bell signal detection• Clip signal detection• ON/OFF hook circuit• Audio circuits

Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection:In the standby mode, Q3 is open to cut the DC loop current and decrease the ring load.When ring voltage appears at the L1T and L1R leads (when the telephone rings), the signal is transferred as follows;

• A → C26 → R33 → R50, C70 → R16, R30 → R200 → LINEN [BELL & CLIP]• B → C27 → R34 → R51, C71 → R19, R31 → R201 → LINEP [BELL & CLIP]

ON/OFF hook circuit:In the standby mode, Q3 is open, and connected as to cut the DC loop current and to cut the voice signal. The unit is consequentlyin an off-hook condition. When IC3 detects a ring signal or press the TALK Key onto the handset, Q2 turns on and then Q3 turns on, thus providing an off-hook condition (active DC current flow through the circuit) and the following signal flow is for the loop current.

• A → D2 → Q3 → Q1 → R9 → R10 → D2→ B [OFF HOOK]Audio circuits:Refer to Signal Route (P.12).

4.2.4. Transmitter/ReceiverBase Unit and Handset mainly consist of RF Module and DECT BBIC. Base Unit and Handset transmit/receive voice signal and data signal through the antenna on carrier frequency.

Signal Path:*Refer to Signal Route (P.12).

4.2.4.1. Transmitter BlockThe voice signal input from the TEL LINE interface goes to DECT BBIC (IC3) as shown in Block Diagram (Base Unit) (P.7)The voice signal passes through the analog part of IC3 where it is amplified and converted to a digital audio stream signal. Theburst switch controller processes this stream performing encryption and scrambling, adding the various other fields to producethe GAP (Generic Access Profile) standard DECT frame, assigning to a time slot and channel etc.In IC3, the carrier frequency is changing, and frequency modulated RF signal is generated and amplified, and radiated fromantenna. Handset detects the voice signal or data signal in the circuit same as the following explanation of Receiver Block.

4.2.4.2. Receiver BlockThe signal of 1.9 GHz band (1.881792 GHz ~ 1.897344 GHz) which is input from antenna is input to IC3 as shown in BlockDiagram (Base Unit) (P.7).In IC3, the signal of 1.9 GHz band is demodulated, and goes to IC2 as GAP (Generic Access Profile) standard DECT frames. Itpasses through the decoding section burst switch controller where it separates out the frame information and performs de-encryption and de-scrambling as required. It then goes to the DSP section where it is turned back into analog audio. This isamplified by the analog front end, and goes to the TEL LINE Interface.

4.2.5. Pulse DiallingDuring pulse dialing the hookswitch (Q3, Q4) is used to generate the pulses using the HOOK control signal, which is set highduring pulses. To force the line impedance low during the “pause” intervals between dial pulses, the PULSE_DIAL signal turnson Q2.

Page 10: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4.3. Block Diagram (Handset)

E a

r p i e

s e

( S p

e a

k e

r ) A

n a

l o g

F

r o n

t E

n d

D S

P R

F

C P

U

X T

A L

2 0

. 7 3

6 M

H z

X10

1

E E

P R

O M

( I

C 1

0 2

)

B A

T T

E R

Y

C O

S I C

C h

a r g

e +

C h

a r g

e -

R e

g u

l a t o

r

3 . 3

V

5 4

4544 35 36C

h a

r g e

c i

r c u

i t

S C

L K

D A

T A

4847

M I C

K E

Y P

A D

O N

S W

I T C

H

R I N

G E

R 3

. 3 V

37

R10

2

C H

A R

G E

C H

A R

G E

L C

D 3

. 3 V

V D

D B

A T

V D

D D

C D

C

Q 1

0 3

38

1

2 . 4

V

2 . 4

V Q

101/

102

2 . 4

V

SD

RV

M A

D 4

P

32

IC10

3

IC10

1

KX

-TG

A17

1 B

LOC

K D

IAG

RA

M (

HA

ND

SE

T)

BZ

2

R10

2

Q10

5

5354

Q10

4

Page 11: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4.4. Circuit Operation (Handset)4.4.1. Outline

Handset consists of the following ICs as shown in Block Diagram (Handset) (P.10).• DECT BBIC (Base Band IC): IC103

- All data signals (forming/analyzing ACK or CMD signal)- All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD)- PLL Oscillator- Detector- Compress/Expander- Amplifier for transmission and reception

• EEPROM: IC102- Temporary operating parameters

4.4.2. Power Supply Circuit/Reset CircuitCircuit Operation:

When power on the Handset, the voltage is as follows;

The Reset signal generates R121, C186 and 2.6V.

4.4.3. Charge CircuitCircuit Operation:

When charging the handset on the Base Unit, the charge current is as follows;DC+ → F1 → R39 → CHARGE+ (Base) → CHARGE+ (Handset) → Q101 → L104 → BATTERY+... Battery... BATTERY- → R102 → GND → CHARGE- (Handset)→ CHARGE- (Base) → GND → DC- (GND)In this way, the BBIC on Handset detects the fact that the battery is charged.The charge current is controlled by switching Q101 of Handset.Refer to Fig.101 in Power Supply Circuit (P.8).

4.4.4. Battery Low/Power Down DetectorCircuit Operation:

“Battery Low” and “Power Down” are detected by BBIC which check the voltage from battery.The detected voltage is as follows;

• Battery LowBattery voltage: V (Batt) < 2.20VThe BBIC detects this level and “ ” is displayed on LCD and “battery alarm” starts ringing.

• Power DownBattery voltage: V (Batt) < 2.05VThe BBIC detects this level and power down.

4.5. Circuit Operation (Charger Unit)4.5.1. Power Supply CircuitThe power supply is as shown.

B A T T E R Y ( 2 . 2 V 2 . 6 V ) D 1 0 7 IC103 - V D D B A T I C 1 0 3 - S D R V R 1 0 7

L 1 0 3 I C 1 0 1 3 . 3 V

~

R15.5 V DC

TP1

TP2J1

AC Adaptor

F1

AC

Page 12: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

4.6. Signal Route

(BASE UNIT)IC3 - H01P, H01N - R2 - C5 - Q1 - Q3 - D2 A

SIGNAL ROUTEROUTE

IN OUTSIGNAL

DTMF TONETEL OUT (to Tel Line)

CDL TX(to Tel Line)

CDL RX(from Tel Line)

(BASE UNIT)from HANDSET ANT1 - C41 D6 - D801 - C820 - IC3 - RXI, RXIX - IC3 - H01P, H01N -

B

ANT2 - C39

R2 - C5 - Q1 - Q3 - D2 A

B

B

(BASE UNIT)A D2 - Q3 - R12 - C15 - R14 - IC3 - LINEA - IC3 - POS, POX - C826 - D801 - D6

Caller ID (from Tel Line)

(BASE UNIT)A - C26 - R33 - R50 - R200 - IC3 - LINENB - C27 - R34 - R51 - R201 - IC3 - LINEP

C39 - ANT1 to HANDSET

C41 - ANT2 to HANDSET

IC103 - H01N - SPEAKER (-)

(HANDSET)from BASE UNIT - ANTENNA - C149 - D803 - C820 - IC3 - RXI, RXIX IC103 - H01P - SPEAKER (+)

(HANDSET)MIC C105 - IC103 - MICP ANT to BASE UNIT

R105 - C106 - IC103 - MICN

DTMF TONETEL IN (from Tel Line) B

(BASE UNIT)A D2 - Q3 - R12 - C15

Page 13: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

5 Location of Controls and ComponentsRefer to the Operating Instructions.

Note:You can download and refer to the Operating Instructions (Instruction book) on TSN Server.

6 Installation InstructionsRefer to the Operating Instructions.

Note:You can download and refer to the Operating Instructions (Instruction book) on TSN Server.

7 Operating InstructionsRefer to the Operating Instructions.

Note:You can download and refer to the Operating Instructions (Instruction book) on TSN Server.

7.1. For Service HintItems Contents

Battery You could use other rechargeable batteries sold in a market, but the unit is not guaranteed to work properly.

The battery strength may not be indicated correctly if the battery is disconnected and connected again,even after it is fully charged. In that case, by recharging the battery as mentioned in the OperatingInstructions, you will get a correct indication of the battery strength.

PIN Code

Base unit PIN1 j/OK2 : “Setup” ij/OK3 : “Change PIN”ij/OK4 Old PIN i Input Current PIN5 New PIN i Input New PIN6 Re-enter PIN i Input New PIN

8 ic7 Saved

Page 14: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

8 Service Mode8.1. Engineering Mode8.1.1. Base Unit

Note:(*1) Refer to For Service Hint (P.13).

1). Register a Handset to a Base Unit.

6). Repeat from Step 4).

5). Press "YY"(Data) ,

then press MENU/OK key.

D is new setting data

4). Press "XXXX"(Address) ,

then press MENU/OK key.

D is current setting data

H/S key operation H/S LCD

Ringer Setup

A:0000 D:00

A:XXXX D:XX

w

w

Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit.

3). Press "#004".

A is Address D is data

If press OFF (Off) twice anytime, return to standby mode.

1

1

1

1

1

w

w

A:XXXX D:YY

A:XXXX D:XX

w

2). Press MENU/OK key.

Dial keypad

MENU/OK

OFF (off)

Navigator key

^ V < >

CLEAR (Clear)

Page 15: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

Frequency Used Items (Base Unit)Note:

*: When you enter the address, please refer to the table below.

ex.)

(*1)

(*2)

Desired Number (hex) Input Keys Desired Number (hex) Input Keys0 0 A Press and keep 11 1 B Press and keep 2. . C Press and keep 3. . D Press and keep 4. . E Press and keep 59 9 F Press and keep 6

Items (*2) Address Default Data New Data RemarksC-ID (FSK) sensitivity 01 C1~ 01

C200 28 (3dB up)

00 A4(6dB up)

00 E7When hex changes from “0028” to “00A4” or“00E7”, gain increases by 3dB or 6dB.

C-ID (DTMF) sensitivity 01 B7 34 (3dB up)38

(6dB up)3C

When hex changes from “34” to “38” or “3C”, gainincreases by 3dB or 6dB.

Frequency 01 63~ 01 64 Given value - - Use these items in a READ-ONLY mode to confirmthe contents. Careless rewriting may cause seriousdamage to the computer system.

ID 00 10~ 00 14 Given value - -

Bell length 015D~015E 05 5F(11sec)(*1) 01 77(3sec) 00 FA (2sec) This is time until bell stops ringing. (Unit:8ms)PULSE Dial speed (10PPS -> 20PPS)

0129~012A 01 90(40msec) (*3)

00 C8(20msec) - This is pulse make time. (Unit:0.1ms)

012B~012C 02 58(60msec) (*3)

01 2C(30msec) - This is pulse break time. (Unit:0.1ms)

012D~012E 23 28(900msec) (*3)

11 30(440msec)

- This is inter-digit time in pulse mode. (Unit:0.1ms)

Bell length 055F(hex) = 1375(dec) → 1375 x 8msec = 11000msec(11sec)PULSE Dial speed(10PPS -> 20PPS)

0190(hex) = 400(dec) → 400 x 0.1msec = 40msec0258(hex) = 600(dec) → 600 x 0.1msec = 60msec2328(hex) = 9000(dec) → 9000 x 0.1msec = 900msec

Items DescriptionC-ID (FSK) sensitivity FSKGain_shiftgainC-ID (DTMF) sensitivity Foutgains:HPFilter FoutgainsFrequency Setting value of FREQ_TRIM_REGID IDBell length Time until it stops bell.

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8.1.2. Handset

Note:(*1) Refer to For Service Hint (P.13).

H/S key operation H/S LCD

Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit.

5). Repeat from Step 3).

2). Press "#003". A is Address D is data

3). Press "XXXX"(Address) ,

then press MENU/OK key. D is current setting data

4). Press "YY"(Data) ,

then press MENU/OK key.

D is new setting data

If press OFF (Off) twice anytime, return to standby mode.

Ringer Setup

w 1

A:0000 D:00

w 1

A:XXXX D:XX

1w

1

A:XXXX D:YY

w

1

A:XXXX D:YY

w

1). Press MENU/OK key.

Dial keypad

MENU/OK

OFF (off)

Navigator key

^ V < >

CLEAR (Clear)

Page 17: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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Frequency Used Items (Handset)Note:

*: When you enter the address, please refer to the table in Note: (P.14) of Engineering Mode.ex.)

(*1) This model has already been setting Max.(*2)

Items (*2) Address Default Data New Data RemarksSending level 01 31 07 (36 dB) 06 (30 dB)

05 (24 dB)04 (18 dB)03 (12 dB)

(*1)

Receiving level 01 3D 2A10 (-4.1dB) Volume 501 3B 9B93 (-6.5dB) Volume 401 39 9995 (-8.4 dB) Volume 3... default setting01 37 99C2 (-11.4 dB) Volume 201 35 9924 (-14.7dB) Volume 1

Items DescriptionSending level Analog Front End MIC Setting for Handset ModeReceiving level Analog Front End LSR Setting for Handset Mode

Page 18: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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9 Troubleshooting Guide9.1. Troubleshooting FlowchartFlow Chart

Cross Reference:Check Power (P.19)Bell Reception (P.23)Check Battery Charge (P.20)Check Link (P.21)Check Handset Transmission (P.23)Check Handset Reception (P.23)Signal Route (P.12)Check Caller ID (P.23)

Power ON Base Unit

Bell

Link

Battery Charge

Handset Voice Transmission

Handset Voice Reception

DTMF dial

OK

OK

Not LinkOK

OK

OK

OK

Not Work

No Bell

No Voice

Not Charge

No Voice

No Signal

Check Handset Transmission

Check Handset Reception

Signal Route

Check Battery Charge

Bell Reception

Check Power

Check Link

Caller ID Reception

OK

No SignalCheck Caller ID

Page 19: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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9.1.1. Check Power9.1.1.1. Base Unit

Is the AC Adaptor inserted into AC outlet? (Check AC Adaptor’s specification.)

Cross ReferencePower Supply Circuit (P.8)

9.1.1.2. Handset

Cross ReferencePower Supply Circuit/Reset Circuit (P.11)

Is input of IC2 (pin3) about 5.5V? Check F1 is not opened, C34, C35, C58, C60 is not shorted.

Check AC Adaptor.

Check Power Supply Circuit.Is the output voltage of IC2 (pin2) about 2.65V?

Check X1, C23.

Check Career PCB

Is C48(RESETQ) High? Check Career PCB.

YESYES

YESYES

YES

YES

NO

NO

NO

Check Power Supply Circuit/Reset Circuit.

Is the voltage of VDDDCDC2 about 3.3 V?

Is the voltage of battery between battery and battery 2.3V more?

Check the battery and around Battery Holder are not shorted.

Is the battery inserted to Battery Holder?

Is C109 (VDDBAT) voltage about 2.3V more?

YES

YES

YES

NO

NO

NO+

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9.1.2. Check Battery Charge9.1.2.1. Base Unit

Cross Reference:Power Supply Circuit (P.8)

9.1.2.2. Handset

Cross Reference:Check Power (P.19)Charge Circuit (P.11)

9.1.2.3. Charger Unit

Cross Reference:Power Supply Circuit (P.11)

Check Power Supply Circuit of Base Unit.

Check Handset.

Plug in the AC Power source.Charge Handset on Base Unit.

Is the voltage of two charge contacts about3.0 V and 0V from GND level?

OK

NO

Check Charge Contacts at Base Unit from mechanical point of view.

YES

Is R101 (CDT) high at charge state?

Is Check Power OK?

YES

Check Charge Circuit.NO

Check Check Power (Handset).NO

Check Power Supply Circuit of Charger Unit.

Check Handset.

Plug in the AC Power source.Charge Handset on Charger Unit.

Is the voltage of two charge contacts about3.0 V and 0V from GND level?

OK

NO

Check Charge Contacts at Charger Unitfrom mechanical point of view.

YES

Page 21: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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9.1.3. Check Link9.1.3.1. Base Unit

Cross Reference:Power Supply Circuit (P.8)Check Point (Base Unit) (P.24)

Note:(*1) Refer to Troubleshooting by Symptom (Base Unit and Charger Unit) (P.24).

Check around Power Supply Circuit.

Does Base Unit make link with Handset? (Correct working unit)

Check around X1 and adjust clock frequency. Refer to Check Point...(E).

NO

NO

NO (*1)

NO

YES

YES

YES

YES

YES

YES

NO

NO

NO

NO

NO

Replace with a new Circuit Board.

Is the modulation OK? Refer to Check Point...(I).

Is VDD pin about 2.65V?

Is there CMD60 (: Dect Tester)?

Is the RF clock (P1.0) oscillate: 10.368MHz inBase Unit Test Mode?Refer to Check Point...(E).

Is the NTP value OK? Refer to Check Point...(H).

Is the RSSI Level OK?Refer to Check Point...(M).

Does Base Unit make link with CMD60 in Base Unit Test Mode?Refer to Check Point...(H).

NO

YESBase Unit is OK. Check Handset.

NO

YES

Is the Sensitivity Receiver OK? Refer to Check Point...(K).

YES

Is the Timing OK? Refer to Check Point...(L).

YES

Is the Frequency Offset OK? Refer to Check Point...(J).

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9.1.3.2. Handset

Cross ReferencePower Supply Circuit/Reset Circuit (P.11)Check Point (Handset) (P.27)

Note:(*1) Refer to Troubleshooting by Symptom (Handset) (P.27).

Check around Power Supply Circuit/Reset Circuit.

Does Handset make link with Base Unit?(Correct working unit)

Check around X101 and adjust clock frequency. Refer to Check Point...(H).

NO

NO

NO (*1)

NO

YES

YES

YES

YES

YES

NO

NO

NO

NO

NO

Replace with the new Circuit Board.

VDDBAT about 2.6 V?

Is the RF clock (P1.0) oscillate: 10.368MHzin Base Unit Test Mode?Refer to Check Point...(H).

Is the NTP value OK? Refer to Check Point...(I).

Is the RSSI Level OK?Refer to Check Point...(N).

Does Base Unit make link with CMD60 inBase Unit Test Mode?Refer to Check Point...(I).

NO

Handset is OK. Check Base Unit.YES

Is there CMD60 (: Dect Tester)?

NO

YES

Is the modulation OK? Refer to Check Point...(J).

YES

Is the Frequency Offset OK?Refer to Check Point...(K).

YES

Is the Sensitivity Receiver OK?Refer to Check Point...(L).

YES

Is the Timing OK?Refer to Check Point...(M).

Page 23: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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9.1.4. Check Handset Transmission

Cross Reference:Signal Route (P.12)

9.1.5. Check Handset Reception

Cross Reference:How to Check the Handset Speaker or Receiver (P.43).Signal Route (P.12)

9.1.6. Check Caller ID

Cross Reference:Signal Route (P.12)

9.1.7. Bell Reception9.1.7.1. Handset

Cross Reference:Telephone Line Interface (P.9)Check Link (P.21)How to Check the Handset Speaker or Receiver (P.43)

OK

Check MIC of Handset.

Check CDL TX (HANDSET) in Signal Route.

Check Handset Speaker inHow to Check the Handset Speaker or Receiver.

OK

Check CDL RX (HANDSET) in Signal Route.

Check Caller ID in Signal Route.

Does bell sound from BUZZER? Replace with the new BUZZER.

Check around R114, D104, Q104, Q105.

When bell signal coming, is there bell sound signal at R116 (P1.1) and R117 (TXD)?

NO

NO

YES

When bell signal coming, is there bell sound signalat D104 (between A and K)?

YES

Check link in Check Link, and around Career module.NO

Page 24: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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9.2. Troubleshooting by Symptom (Base Unit and Charger Unit)If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester(*1) or not.

Note:(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acousticlevel in detail.(*2) Refer to Check Point (Base Unit) (P.24)

9.2.1. Check Point (Base Unit)Please follow the items below when BBIC or EEPROM is replaced.

Note:After the measuring, suck up the solder of TP.*: PC Setting (P.34) is required beforehand.The connections of simulator equipment are as shown in Adjustment Standard (Base Unit) (P.36).

Items Adjustment Point

Procedure Check or Replace Parts

(A) 2.65V SupplyConfirmation

- 1. Confirm that the voltage between VDD and GND is 2.65V ± 0.2V. C58, C60, F1C35, C34, IC2C29, R35, R36C28, C103,C11, C48, R17

(B) VDDIO Confirmation - 1. Confirm that the voltage between C24 and GND is 2.5 ± 0.3. IC3, X1, C22C23, C17

(C)* BBIC Confirmation - 1. BBIC Confirmation (Execute the command “getchk”).2. Confirm the returned checksum value.

Connection of checksum value and program number is shown below.

IC3, X1, C22C23, C17

(D)* BBIC Clock Adjustment(Important)

P1.0CLK

1. Execute the command “EnableClockOutput”.2. Input Command “GetFreq”, then you can confirm the current value.3. Check X’tal Frequency. (10.368 MHz ± 100 Hz).4. If the frequency is not 10.368MHz ± 100Hz, adjust the frequency of CLK

executing the command “setfreq xx xx (where xx is the value)” so that thereading of the frequency counter is 10.368000 MHz ± 5 Hz.

IC3, X1, C22C23, C17

(E)* Hookswitch Check withDC Characteristics

- 1. Connect J1 (Telephone Socket) to Tel-simulator which is connected with 600Ω.

2. Set line voltage to 48V at on-hook condition and line current to 40mA at off-hook condition of normal telephone.

3. Execute the command “hookoff”.4. Confirm that the line current is 40mA ± 5mA.5. Execute the command “hookon”.6. Confirm that the line current is 0mA + 2mA.

IC3, C30, C31,D2, Q3, R26,R22, Q2, C45,C21, R18, R15

You have DECT Tester. (Model Number : CMD60)

Check item (A)-(E). Check item (A)-(E), (G)-(L).

Check item (A)-(D). Check item (A)-(D), (G)-(I), (K).

- Check item (G), (J).

Check item (N).

Check item (N).

Check item (A)-(F).

Check item (N).

Check item (N).

Check item (A)-(L).

You cannot dial.

You cannot hear the caller's voice.

You cannot use handset a little away from base unit even if the handset is within range of the base unit.

The acoustic transmission level is high or low.

The acoustic reception level is high or low.

The unit does not link.

The unit cannot charge. Check item (M). Check item (M).

Remedy (*2)

SymptomYou don't have DECT Tester.

checksum value ex.) program number DCM1EB0152

Page 25: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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(F)* DTMF Generator Check - 1. Connect J1 (Telephone Socket) to DTMF tester.2. Execute the command “hookoff” and “dtmf_up”.3. Confirm that the high frequency (1477.06Hz) group is -6.0 ± 2dBm.4. Execute the command “dtmf_low”.5. Confirm that the low frequency (852.05Hz) group is -8.0 ± 2dBm.

IC3, R2, C4,C5, R7, R9,R10, C9, Q1,R6, R12, D1,Q3, R26, R22,Q2, C45, C21,R18, R15, D2,C30, C31

(G)* Transmitted PowerConfirmation

- Remove the Antenna before starting steps from 1 to 5.1. Configure the DECT tester (CMD60) as follows;

<Setting>• Test mode: FP• Traffic Channel: 5• Traffic Slot: 4• Mode: Loopback• PMID: 00000

2. Execute the command “testmode”.3. Initiate connection from DECT tester. (“set up connect”)4. Execute the command “ANT2”.5. Confirm that the NTP value at ANT is 19dBm~25dBm.

IC3, C813,C807, C819,C826, D801,C817, D6,C39, C38,R802, C823,C803, C44,C806, C802,C804

(H)* Modulation Check andAdjustment

ANT Follow steps 1 to 3 of (G).4. Confirm that the B-Field Modulation is -350±50kHz/div, +350±50kHz/div usingdata type Fig31.

IC3, C813,C807, C819,C826, D801,C817, D6,C39, C38,R802, C823,C803, C44,C806, C802,C804

(I)* Frequency Offset Check - Follow steps 1 to 3 of (G).4. Confirm that the frequency offset is -50kHz ~ +50kHz.

IC3, C813,C807, C819,C826, D801,C817, D6,C39, C38,R802, C823,C803, C44,C806, C802,C804

(J)* Sensitivity ReceiverConfirmation

- Follow steps 1 to 3 of (G).4. Set DECT tester power to -84dBm.5. Confirm that the BER is < 1000ppm.

IC3, C830,C820, D801,C817, D6,C39, C38,R801, C821,C803, C44,C806, C802,C804

(K)* Timing Confirmation - Follow steps 1 to 3 of (G).4. Confirm that the Timing accuracy is < ± 2.0ppm.

IC3, C813,C807, C819,C826, D801,C817, D6,C39, C38,R802, C823,C803, C44,C806, C802,C804

(L)* RSSI Level Confirmation - Follow steps 1 to 3 of (G).4. Set DECT tester power to -70dBm.5. Execute the command “readrssi”.6. Confirm: 25 < returned value < 43 (hex) (0E ± A (hex))

IC3, C813,C807, C819,C826, D801,C817, D6,C39, C38,R802, C823,C803, C44,C806, C802,C804

(M) Charging Check - 1. Connect Charge Contact 12Ω/2W resistor between charge+ and charge-.2. Measure and confirm voltage across the resistor is 3.0V ± 0.2V.

F1, C58, C60R39, C61, C40

Items Adjustment Point

Procedure Check or Replace Parts

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9.2.2. Check Point (Charger Unit)

Note:After the measuring, suck up the solder of TP.The connection of adjustment equipment are as shown in Adjustment Standard (Charger Unit) (P.37).

(N)* Audio Check - 1. Link with Handset which is connected to Line Simulator.2. Set line voltage to 48V and line current to 50mA.3. Input -45dBm(600Ω)/1kHz to MIC of Handset. Measure the Level at Line I/F

and distortion level.4. Confirm that the level is -6.0 ± 3dBm and that the distortion level is < 5% at TEL

Line (600Ω Load).5. Input -20dBm(600Ω)/1kHz to Line I/F. Measure the level at Receiver of

Handset and distortion level (*Receive volume set to third position fromminimum).

6. Confirm that the level is -21.0 ± 3dBm and that the distortion level is < 5% atReceiver (150Ω Load).

Items Adjustment Point

Procedure Check or Replace Parts

(A) Charging Check - 1. Connect Charge Contact 10Ω/2W resistor between charge+ and charge-.2. Measure and confirm voltage across the resistor is 2.8V ± 0.3V.

R1, F1

Items Adjustment Point

Procedure Check or Replace Parts

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9.3. Troubleshooting by Symptom (Handset)If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester(*1) or not.

Note:(*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acousticlevel in detail.(*2) Refer to Check Point (Handset) (P.27)

9.3.1. Check Point (Handset)Please follow the items below when BBIC or EEPROM is replaced.

Note:After the measuring, suck up the solder of TP.*: PC Setting (P.38) is required beforehand.The connections of simulator equipment are as shown in Adjustment Standard (Handset) (P.40).

Items Adjustment Point

Procedure Check or Replace Parts

(A) Battery SupplyConfirmation

- 1. Confirm that the consumption current is < 200mA, that is, there is no shortcircuit.

C143, R102,L104C140, L103,IC101C141, R201,C102, C135,C120, C131C803, C825,C110, C802,C804, C148,D107, C109,R121, C186

(B) VDDDCDC2 SupplyConfirmation

- 1. Confirm that the voltage between VDDDCDC2 and GND is 3.3V ± 0.3V. IC103, C140,L103, R107,IC101, C141,R201, C102,C135, C120

(C)* BBIC Confirmation - 1. BBIC Confirmation (Execute the command “getchk”).2. Confirm the returned checksum value.

Connection of checksum value and program number is shown below.

IC103, X101,C122, C123,C127

(D) Charge Control Check &Charge Current MonitorCheck

- 1. Apply 6V between TP5(+) and TP6(-) with current limit of PSU to 250mA.2. Confirm that the charge current is ON/OFF.3. SW to decrease current limit of PSU to 75mA.4. Confirm that the charge current is stable.

C101, C160,R101, C161,Q101, Q102,C142, R108,IC103

(E)* Charge Detection (OFF)Check

- 1. Stop supplying 6V to TP5(+) and TP6(-).2. Execute the command “charge”.3. Confirm that the returned value is 00 (hex).

C101, C160,R101, C161,Q101, Q102,C142, R108,IC103

You have DECT Tester. (Model Number : CMD60)

Check item (A)-(C), (F)-(G). Check item (A)-(C), (F)-(G).

Check item (A)-(C), (H). Check item (A)-(C), (H)-(K), (M).

- Check item (I), (L).

Check item (A)-(C), (H).

Check item (O).

Check item (A)-(C), (H)-(N).

Check item (O).

Remedy (*2)

SymptomYou don't have DECT Tester.

Battery strength is not indicated correctly by Battery icon.

You cannot hear the caller's voice.

You cannot use handset a little away from base unit even if the handset is within range of the base unit.

Does not link between base unit and handset.

The Audio level is high or low.

ex.) checksum value program number

011B DCN2EA

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(F)* Battery Monitor Check &Adjustment (Important)

- 1. Apply 2.3V ± 0.005V between BATTERY (+) and BATTERY (-) with DC power.2. Execute the command “deactmac” to stabilize the value.3. Then, execute the command “readbatt”. The returned value is XX.4. Confirm that XX is between 98 and A7.

98 < XX < A7 (Hex)(If XX is out of range, change BBIC)

IC103, D107,C148, C109

(G) Battery LowConfirmation (Important)

- 1. Apply 2.40V between BATTERY (+) and BATTERY (-).2. Confirm that there is no Speaker sound (Battery low alarm).3. Apply 2.2V between BATTERY(+) and BATTERY(-).4. Confirm that there is Speaker sound (Battery low alarm).

IC103, D107,C148C109, R121,C186R114, C114,D104Q104, Q105,R116, R117,BUZZER

(H)* BBIC Clock Adjustment(Important)

P1.0CLK

1. Apply 2.6V between BATTERY (+) and BATTERY (-) with DC power.2. Execute the command “EnableClockOutput”.3. Input Command “sfr", then you can confirm the current value.4. Check X’tal Frequency. (10.368 MHz ± 100 Hz).5. If the frequency is not 10.368 MHz ± 100 Hz, adjust the frequency of CLK

executing the command “setfreq xx xx (where xx is the value)” so that thereading of the frequency counter is 10.368000 MHz ± 5 Hz.Note:* How to de-registration (link to base unit)1) Push handset: menu → # → 1 → 3 → 12) Push handset: 0 → 0 → 0 → 03) Select handset you want to de-regist.After push OK. Register to it on Base Unit after measurement.

C127, C122,C123, X101

(I)* Transmitted PowerConfirmation

ANT Remove the Antenna before starting steps from 1 to 5.1. Configure the DECT tester (CMD60) as follows;

<Setting>• Test mode: PP• RFPI: 0102030405• Traffic Channel: 5• Traffic Slot: 4• Mode: Loopback

2. Execute the command “testmode”.3. Initiate connection from DECT tester.4. Confirm that the NTP value at ANT is -19dBm ~ 25dBm.

IC103, C813,C807, C819,C826, D803,C817, C149,R802, C823,C131, C803,C825, C110,C802, C804

(J)* Modulation Check ANT Follow steps 1 to 4 of (I).4. Confirm that the B-Field Modulation is 340kHz/div ~ 402kHz/div using datatype Fig31.

IC103, C813,C807, C819,C826, D803,C817, C149,R802, C823,C131, C803,C825, C110,C802, C804

(K)* Frequency OffsetConfirmation

- Follow steps 1 to 4 of (I).4. Confirm that the frequency offset is -50kHz ~ +50kHz.

IC103, C813,C807, C819,C826, D803,C817, C149,R802, C823,C131, C803,C825, C110,C802, C804

(L)* Sensitivity ReceiverConfirmation

- Follow steps 1 to 4 of (I).4. Set DECT tester power to -85dBm.5. Confirm that the BER is < 1000ppm.

IC103, C815,C830, C820,C821, R801,D803, C817,C149

(M)* Timing Confirmation - Follow steps 1 to 4 of (I).4. Confirm that the Timing accuracy is < ± 2.0ppm.

IC103, C815,C830, C820,C821, R801,D803, C817,C149

(N)* RSSI Level Confirmation - Follow steps 1 to 4 of (I).4. Set DECT tester power to -70dBm.5. Execute the command “readrssi”.6. Confirm: 9 < returned value < 13 (hex) (0E ± 5 (hex))

IC103, C815,C830, C820,C821, R801,D803, C817,C149

Items Adjustment Point

Procedure Check or Replace Parts

Page 29: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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(O) Audio Check andConfirmation

- 1. Link to BASE which is connected to Line Simulator.2. Set line voltage to 48V and line current to 40mA.3. Input -45dBm/1KHz to MIC and measure Line output level.4. Confirm that the level is -6.0 ± 3dBm and that the distortion level is < 5% at TEL

Line (600Ω Load).5. Input -20dBm/1KHz to Line I/F and measure Receiving level at SP+ and SP-.6. Confirm that the level is -21.0 ± 3dBm and that the distortion level is < 5% at

Receiver. (vol = middle, 150Ω Load)

Items Adjustment Point

Procedure Check or Replace Parts

Page 30: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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10 Disassembly and Assembly Instructions10.1. Disassembly Instructions10.1.1. Base Unit

2 screws

Cabinet cover

Remove the 2 screws to removethe cabinet cover.

Remove the solders to remove the main P.C. board.

Main P.C. board

solders

Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet.

Cabinet body

Cabinet cover

plastic card

Page 31: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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10.1.2. Handset

Cabinet cover

Cabinet cover

Main P.C.board

Screw

Remove the 2 screws.

Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet.

Likewise, open the otherside of the cabinet.

Remove the cabinet cover by pushing it upward.

Remove the solders.

Remove the screw to remove the main P. C. board.

2 screws

Solders

Cabinet body

Page 32: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

10.1.3. Charger Unit

Remove the screw to removethe cabinet cover.

Remove the solders to removethe 2 charge terminals.

Screw

SoldersMain P.C. board

2 charge terminals

Page 33: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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10.2. How to Replace the Handset LCD

Peel off the FFC (Flexible Flat Cable) from the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C. board is not damaged.

Fit the heatseal of a new LCD.

Rubber of Soldering Iron(Part No. PQZZ430PRB)

Tip of Soldering Iron(Part No. PQZZ430PIR)

Heatweld with the tip of the soldering iron about 5 to 8 seconds (in case of 60W soldering iron).

New LCD

0.2 mm

0.2 mm

P. C. board

If interval tolerance between center linesis less than 0.2 mm, it is o.k.

Horizontal IntervalTolerance

Vertical IntervalTolerance

OK

NG

NG

NG

(Horizontal interval tolerance is more than 0.2 mm.)

(Vertical interval tolerance is more than 0.2 mm.)

(Inclined)

Page 34: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11 Measurements and Adjustments11.1. The Setting Method of JIG (Base Unit)11.1.1. Preparation11.1.1.1. Equipment Required

• DECT tester: Rohde & Schwarz, CMD 60 is recommended.• Frequency counter: it must be precise to be able to measure 1Hz (precision; ±4ppm).

Hewlett Packard, 53131A is recommended.• DC power: it must be able to output at least 1A current under 9V.• Digital multi-meter (DMM): it must be able to measure voltage and current.• Oscilloscope

11.1.1.2. JIG and PC• Serial JIG

PQZZ1CD300E*• PC which runs in DOS mode• Batch file CD-ROM for setting: PNZZTG1711ME

Note:*: If you have the JIG Cable for TCD500 series(PQZZ1CD505E), change the following values ofresistance. Then you can use it as a JIG Cable for bothTCD300 and TCD500 series. (It is an upper compatible JIGCable.)

11.1.2. PC Setting11.1.2.1. Connections

Connect the AC adaptor to J2 (base unit). Serial JIG to the Serial Port of PC. Connect the Clip cable GND. Connect the Clip cable TXD and RXD.

Note:*: Comport names may vary depending on what your PC calls it.

Resistor Old value (kΩ) New value (kΩ)R2 22 3.3R3 22 3.3R4 22 4.7R7 4.7 10

RXD

TXD

GND

GND (black)

AC adaptor

TXD (yellow)

Base Unit

3

4

RXD (red)4

1

To Serial Port(com port 1*)

PC

2

Page 35: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.1.2.2. Batch file Setting

Note:• “*****” varies depending on the country.

11.1.2.3. CommandsSee the table below for frequently used commands.

Command name Function Examplereadid Read ID (RFPI) Type “readid”, and the registered ID is read out.writeid Write ID (RFPI) Type “writeid 00 18 E0 0E 98”, and the ID “0018 E0 0E 98” is written.setfreq adjust Frequency of RFIC Type “setfreq nn nn”.hookoff off-hook mode on Base Type “hookoff”.hookon on-hook mode on Base Type “hookon”.Getchk Read checksum Type “getchk”.

1. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive).

2. Open a window of MS-DOS mode.

3. At the DOS prompt, type "D:" (for example) to select the drive, then press the Enter key.

4. Type "CD PNZZTG*****", then press the Enter key.

5. Type "CTE open com X", then press the Enter key (X: COM port number used for the serial connection on your PC).

6. Type "READID", then press the Enter key. If any error messages appear, change the port number or check the cable connection. If any value appear, go to next step.

7. Type "DOSKEY", then press the Enter key.

<Example: correct setting>

C: Documents and Settings>D: D: >CD PNZZTG*****D: PNZZTG***** >CTE open com X D: PNZZTG*****>READID00 52 4F A8 A8D: PNZZTG*****>DOSKEYD: PNZZTG*****>

<Example: incorrect setting>

C: Documents and Settings>D: D: >CD PNZZTG*****D: PNZZTG***** >CTE open com X D: PNZZTG*****>READIDReadIDReadIPUI Error: read access failedD: PNZZTG*****>

<Example for Windows>

On your computer, click [Start], select Programs (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt. (for Windows 95/Windows 98)OrAccessories-MS-DOS Prompt. (for Windows Me)OrCommand Prompt. (for Windows NT 4.0)OrAccessories-Command Prompt. (for Windows 2000/Windows XP/Windows Server 2003)

Page 36: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.2. Adjustment Standard (Base Unit)When connecting the simulator equipment for checking, please refer to below.

11.2.1. Bottom View

Note:(A) - (O) is referred to Check Point (Base Unit) (P.24)

YLWBLK T

EL

BRNRED

GRY

DC

PURTP3

L1TL1R

DCP

LINE_DC

DCM

P1.0

VDD

ChargeCharge+

RXD

TXD

GND

DC_IN

TP4

A

RXDTXD

GND

L1R

L1T

DTMFTester

Call - IDSimulator

BELLSimulator

LOOPSimulator

AFOSC

AF VOLTMETER

OSC OSC

600

150

SP

SerialJIG

PC

AF VOLTMETER

Dummy Handset

MIC

AFOSC

6.3 V 47 F

DC_IN

GND

DC POWERDC 6.5V

GND

ANTDECT Tester

CTS60

Digital

Volt Meter

12

2W

CH

AR

GE

-

CH

AR

GE

+

Digital

Volt Meter

LIN

E_D

C

GN

D

Frequency

Counter

CLK

GN

D

Digital

Volt Meter

VD

D

GN

D

Page 37: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.3. Adjustment Standard (Charger Unit)When connecting the simulator equipment for checking, please refer to below.

11.3.1. Bottom View

Note:(A) is referred to Check Point (Charger Unit) (P.26)

A

PN

LB1922Z

3.0A

F1

PbF

-IG

Charge-

Charge+

12 /2 W

DigitalVolt Meter

DC POWERDC 5.5 V

(GN

D)

Page 38: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.4. The Setting Method of JIG (Handset)11.4.1. Preparation11.4.1.1. Equipment Required

• DECT tester: Rohde & Schwarz, CMD 60 is recommended.• Frequency counter: it must be precise to be able to measure 1Hz (precision; ± 4ppm).

Hewlett Packard, 53131A is recommended.• DC power: it must be able to output at least 1A current under 2.4V for Handset.• Digital multi-meter (DMM): it must be able to measure voltage and current.• Oscilloscope

11.4.1.2. JIG and PC• Serial JIG

PQZZT1CD300E*• PC which runs in DOS mode.• Batch file CD-ROM for setting: PNZZTG1711ME

Note:*: If you have the JIG Cable for TCD500 series(PQZZ1CD505E), change the following values ofresistance. Then you can use it as a JIG Cable for bothTCD300 and TCD500 series. (It is an upper compatible JIGCable.)

11.4.2. PC Setting11.4.2.1. Connections

Connect the DC Power or Battery to BATTERY(+) and BATTERY(-) (Handset). Serial JIG to the Serial Port of PC. Connect the Clip cable GND. Connect the Clip cable TXD and RXD.

Note:*: Comport names may vary depending on what your PC calls it.

Resistor Old value (kΩ) New value (kΩ)R2 22 3.3R3 22 3.3R4 22 4.7R7 4.7 10

GND (black)3

To Serial Port(com port 1*)

PC

(yellow)4 TXD

4 RXD (red)

Handset P. C. board

GND

TXDRXD

DC Poweror Battery

BA

TT

ER

Y

1

BA

TT

ER

Y

-+VBAT

2

Page 39: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.4.2.2. Batch file Setting

Note:• “*****” varies depending on the country.

11.4.2.3. CommandsSee the table below for frequently used commands.

Command name Function Examplerdeep Read the data of EEPROM Type “rdeep 00 00 10”, and the data from address “00 00” to “10” is read

out.readid Read ID (RFPI) Type “readid”, and the registered ID is read out.writeid Write ID (RFPI) Type “writeid 00 18 E0 0E 98”, and the ID “0018 E0 0E 98” is written.setfreq adjust Frequency of RFIC Type “setfreq nn nn”.Getchk Read checksum Type “getchk”.wrteep write eeprom Type “wrteep 01 23 45”. “01 23” is address and “45” is data to be written.

1. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive).

2. Open a window of MS-DOS mode.

3. At the DOS prompt, type "D:" (for example) to select the drive, then press the Enter key.

4. Type "CD PNZZTG*****", then press the Enter key.

5. Type "CTE open com X", then press the Enter key (X: COM port number used for the serial connection on your PC).

6. Type "READID", then press the Enter key. If any error messages appear, change the port number or check the cable connection. If any value appear, go to next step.

7. Type "DOSKEY", then press the Enter key.

<Example: correct setting>

C: Documents and Settings>D: D: >CD PNZZTG*****D: PNZZTG***** >CTE open com XD: PNZZTG*****>READID00 52 4F A8 A8D: PNZZTG*****>DOSKEYD: PNZZTG*****>

<Example: incorrect setting>

C: Documents and Settings>D: D: >CD PNZZTG*****D: PNZZTG***** >CTE open com X D: PNZZTG*****>READIDReadIDReadIPUI Error: read access failedD: PNZZTG*****>

<Example for Windows>

On your computer, click [Start], select Programs (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt. (for Windows 95/Windows 98)OrAccessories-MS-DOS Prompt. (for Windows Me)OrCommand Prompt. (for Windows NT 4.0)OrAccessories-Command Prompt. (for Windows 2000/Windows XP/Windows Server 2003)

Page 40: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.5. Adjustment Standard (Handset)When connecting the simulator equipment for checking, please refer to below.

11.5.1. Component View

Note:(A) - (O) is referred to Check Point (Handset) (P.27)

A

PNLB1930Z

PbF

-LVKX-TGA161R

Receiver

BLUE/GRNYLW

GNDVBAT

TXDRXD

VDDDCDC2

BATTERY+ BATTERY-

MIC+

MIC

+

MIC

-

MIC-

1

1

4

P1.0

C101

C100C117

cam12

C140

C143

C144

C148

C125

C152C150C151

C114

C113

C131C825

C162

C120

C121

C108C105

C106C119

C107C129

C128C111

C115 C116C163

C103 C104

C147

C135

C141

C102 C161

C160

Q102

C142

C109

C186 C124

C126

C127C122

C123

C823 C817C170

C112

C807 C802C826

C819C804

C815C110

C813 C803

C820

C830C821

C149

X101

ANT1

ANT

BAT

R230

R201

R107

R101

R122 R102

R108

R114

R117

R170R171

R113

R105

R121

RF-SHIELDR801

R802

R112

R116

L103

L104

IC101

IC102

IC103

TP5

Charge+ Charge-

TP6

TP23

TP17

TP22

TP12 TP13BZ1

TP2+TP1-

D107

D104

D803

D103D102

D105 D106

Q201Q101

Q104

Q103

Q105

JOINT1

ANT-Short

ANT-Short-GNDcam9

cam11cam4

cam10

BATT Low Check2.3V

DC Power

2.30V - 2.60V

4.7k

600

ANT

GND

DECT TesterCMD60

AF VoltMeter

LOOPSimulator

Dummy BaseUnit

AFOSC

150

REV-

REV+

AFVolt Meter

Serial JIG

PC

GNDGND

BAT

Battery +

Battery -

DC 6V

TP5

TP6

P1.0 TP23

TP17 TP22

MIC+ MIC-

TXD

GND

RXD

FrequencyCounter

Pow

er K

ey TALK Key

AFGenerator

6.3V 47 F

GND

+3.3VDigital

Volt Meter

Page 41: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.6. Things to Do after Replacing IC Cautions:

Since this page is common to each country, it may not apply to some models in your country. The contents below are theminimum adjustments required for operation.

11.6.1. Base UnitBefore doing the following adjustment, be sure to do PC Setting (P.34) in The Setting Method of JIG (Base Unit).

Note:(*1) Refer to Check Point (Base Unit) (P.24)(*2) xx: country code, yyy: revision number“xx” and “yyy” vary depending on the country version. You can find them in the batch file, PQZZ- mentioned in JIG and PC(P.34).

11.6.2. HandsetBefore doing the following adjustment, be sure to do PC Setting (P.38) in The Setting Method of JIG (Handset).

Note:(*3) Refer to Check Point (Handset) (P.27)(*4) xx: country code, yyy: revision number“xx” and “yyy” vary depending on the country version. You can find them in the batch file, PQZZ- mentioned in JIG and PC(P.38).

IC Necessary AdjustmentBBIC Programs for Voice processing, interface for RF and

EEPROM1. Clock adjustment: Refer to Check Point (D). (*1)

EEPROM Adjustment parameter data(country version batch file, default batch file, etc.)

1. Default batch file: Execute the command “DefaultEEP”.2. Country version batch file: Execute the command

“TG16XX_FP_ROM2_xx_yyy.bat”. (*2)3. Clock adjustment: Refer to Check Point (D). (*1)

IC Necessary AdjustmentBBIC Programs for Voice processing, interface for RF

and EEPROM1. Clock adjustment: Refer to Check Point (H). (*3)2. 4.0 V setting and battery low detection: Refer to Check Point (A),

(F) and (G). (*3)EEPROM Adjustment parameter data

(country version batch file, default batch file, etc.)1. Default batch file: Execute the command “Default”.2. Melody Initialize batch file; Execute the Command "Melody_008".3. Country version batch file: Execute the command

"TG16XX_PP_xx_yyy.bat". 4. Clock adjustment: Refer to Check Point (H). (*3)5. 4.0 V setting and battery low detection: Refer to Check Point (A),

(F) and (G). (*3)

Page 42: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.7. RF Specification11.7.1. Base Unit

*: Refer to Check Point (Base Unit) (P.24)

11.7.2. Handset

**: Refer to Check Point (Handset) (P.27)

Item Value Refer to -. *TX Power More than 14 dBm ~ 26 dBm Check Point (Base Unit) (G)Modulation 340 kHz/div ~ 402 kHz/div Check Point (Base Unit) (H)Frequency Offset -50 kHz ~ +50 kHz Check Point (Base Unit) (I)RX Sensitivity < 1000 ppm Check Point (Base Unit) (J)Timing Accuracy < ± 2.0 ppm Check Point (Base Unit) (K)RSSI Level 0E hex ± A hex Check Point (Base Unit) (L)

Item Value Refer to -. **TX Power More than 19 dBm ~ 25 dBm Check Point (Handset) (I)Modulation 340 kHz/div ~ 402 kHz/div Check Point (Handset) (J)Frequency Offset -50 kHz ~ +50 kHz Check Point (Handset) (K)RX Sensitivity < 1000 ppm Check Point (Handset) (L)Timing Accuracy < ± 2.0 ppm Check Point (Handset) (M)RSSI Level 0E hex ± 5 hex Check Point (Handset) (N)

Page 43: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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11.8. How to Check the Handset Speaker or Receiver1. Prepare the digital voltmeter, and set the selector knob to ohm meter.2. Put the probes at the speaker terminals as shown below.

11.9. Frequency Table (MHz)

Ch. (hex) TX/RX Frequency (MHz)Channel 0 00 1928.448Channel 1 01 1926.720 Channel 2 02 1924.992 Channel 3 03 1923.264 Channel 4 04 1921.536

Is the value between(+) terminal and (–) terminal about 150Ω?

NG

NO

OK

YES

Replace the newspeaker.

Handset speaker

Digital Voltmeter

Page 44: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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12 Miscellaneous12.1. How to Replace the Flat Package IC

Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), asoldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.

12.1.1. Preparation• PbF (: Pb free) Solder• Soldering Iron

Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C)Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone withless experience could overheat and damage the PCB foil.

• FluxRecommended Flux: Specific Gravity → 0.82.Type → RMA (lower residue, non-cleaning type)Note: See About Lead Free Solder (PbF: Pb free) (P.4)

12.1.2. How to Remove the IC1. Put plenty of solder on the IC pins so that the pins can be completely covered.

Note:If the IC pins are not soldered enough, you may give pressure to the P.C. board when cutting the pins with a cutter.

2. Make a few cuts into the joint (between the IC and its pins) first and then cut off the pins thoroughly.

3. While the solder melts, remove it together with the IC pins.

When you attach a new IC to the board, remove all solder left on the board with some tools like a soldering wire. If some solder isleft at the joint on the board, the new IC will not be attached properly.

Page 45: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

12.1.3. How to Install the IC1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins.

*Check the accuracy of the IC setting with the corresponding soldering foil.

2. Apply flux to all pins of the FLAT PACKAGE IC.

3. Solder the pins, sliding the soldering iron in the direction of the arrow.

12.1.4. How to Remove a Solder Bridge1. Lightly resolder the bridged portion.2. Remove the remaining solder along the pins using a soldering iron as shown in the figure below.

Page 46: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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12.2. How to Replace the Shield Case12.2.1. Preparation

• PbF (: Pb free) Solder• Soldering Iron

Tip Temperature of 700°F ± 20°F (370°C ± 10°C)Note:We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.

• Hot Air Desoldering ToolTemperature: 608°F ± 68°F (320°C ± 20°C)

12.2.2. Caution• To replace the IC efficiently, choose the right sized nozzle of the hot air desoldering tool that matches the IC package.• Be careful about the temperature of the hot air desoldering tool not to damage the PCB and/or IC.

12.2.3. How to Remove the Shield CaseNote:

If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations.

1. Cut the case along perforation.

2. Remove the cut part.

3. Cut the four corners along perforation.

4. Remove the reminds by melting solder.

Page 47: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

12.2.4. How to Install the Shield CaseNote:

• If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations.• Shield case’s No. : PNMC1040Z

1. Put the shield case.

2. Solder the surroundings.

Page 48: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

48

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

12.3. Terminal Guide of the ICs, Transistors, Diodes and ElectrolyticCapacitors

12.3.1. Base Unit

12.3.2. Handset

C

B

E

B1ABDM000001B1ABCE000009

B0EDER000009

Anode

Cathode

B0DDCD000001

85

41

PNWITG1611EH

PQVDRLZ20A

CathodeAnode

B1AAJC000010B1ACGP000008

32

1

4

C0DBEYY00102 PNLP2245Z

(Reverse View)

28

1

434459

2716

17

1

C

B

E

B1ADGE000012PSVTDTC143XB1ABGE000011

85

41

PNWIGA161EXR

Anode

Cathode

B0DDCD000001DA2J10100L B0JCMC000006

Anode

Cathode

2SC4081R

132

456

MTM767200LBF

B3ADB0000064

PNLP2247Z

(Reverse View)

28

1

434459

2716

17

1

Page 49: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

49

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

13 Schematic Diagram13.1. For Schematic Diagram13.1.1. Base Unit (Schematic Diagram (Base Unit))Notes:

1. DC voltage measurements are taken with voltmeter from the negative voltage line.

2. This schematic diagram may be modified at any time with the development of new technology.

13.1.2. Handset (Schematic Diagram (Handset))Notes:

1. DC voltage measurements are taken with an oscilloscope or a tester with a ground.2. The schematic diagrams may be modified at any time with the development of new technology.

13.1.3. Charger Unit (Schematic Diagram (Charger Unit))Notes:

1. DC voltage measurements are taken with voltmeter from the negative voltage line.

2. This schematic diagram may be modified at any time with the development of new technology.

Page 50: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

50

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

13.2. Schematic Diagram (Base Unit)

KX-TG1711/1712ME SCHEMATIC DIAGRAM (Base Unit_Main)

NC: No Components

!

C11

0N

C

C10

9NC

C10

5NC

C10

4NC

C81

7

0.9p

C82

1

10p

C82

3

10p

C23

10p

TXD

R17100k

C22

2p

C12 100n

P1.0

GND1RXD

C

C

C

C48

100n

C

VDDA2.5Vdc

C7

100n

C

C

C

C37NC

C42

10p

C

C

C38

10p

CL13

L1R

C

C

+5.5V

C35

K2.

2

C

C

R26

100k

CC

9

470n

VDD

CJ101

C44

10p

VDDA

C

DCM

C C

C40

0.1u

C

D2

4

1

3

2

*D1

SA2NC

CC10

NC

C

R16

220k

C4

K0.

22u

C

R14

100

C26

10n

L1T

C

R5

1M

C

R19

220k

R33

820k

C

R30

180k

C CC

R34

820k

C31

680p

R31

180k

F13A

C

C28

100u

16

C

C

DCP

R13 NC

R2

100

C16

10p

C

R36

200 C

C

R20

033

0

C27

10n

C

C

R7

100kR

9

22

C59 NC

C5

1u

VDD2.65Vdc

C

R18

10k

C

R20

133

0

C34

100u16

C30

680p

LINE_DC

R10 56

C

C

C

C18

10p

R22

2.7k

C

C8

NC

C

C

C

C

C C

C17

100n

C

C

R35

180

R43 330

R44 330

R801

330

R802

330X120.736M13

2

C C C

C

SW11 2

3 4

D80

1

123

TP312

C80

7

10p

C80

3

100n

C82

5

NC

C80

410

0n

CC

C80

6

100n

CC C

*SA

3 NC

21 *S

A1

CC

C

VDDPA/RF

VDDPA/RF

VDDPA/RF

CL14

C

TP41 2

C43 NC

IC11 A02 A13 A24 VSS 5SDA

6SCL

7WP

8VCC

IC23IN2 OUT1

1ADJ

4 OUT2

Q2

D6

12

3

ANT_2 ANT_1

C826

10p

C

R39 10

C

C

IC3

62 VDDE163 VDDE264 VDDIO

65 GND866 GND967 GND1068 GND11

73GND1672GND1571GND1470GND13

60POX61POS

69GND12

C14

560p

C

R50

330k

R51

330k

C70

680p

C71

680p

C81

5N

C

C81

33p C81

9

1.2p

C83

0

1p

C39

10p

*C41

10p

C10

7N

CC

108

NC

C10

3 10p

*R21

33k

C58

0.1u

C25

NC

C29

10p

C

C60

10p

C11

15p

C11

10p

R52

NCC72

NC

R53

NCC73

NC

Q1

*IC3

17PY3/ANT118PY4/ANT219RXIX20RXI21VDDBRF22VVCO/VDDRF/VDDPLL23VDDPA1

24GND125GND226GND327GND4

28G

ND

5

29G

ND

6

30G

ND

7

31P

L20/

TO

NE

/PW

M

32P

L21/

DR

ON

33P

L22/

R2

34V

DD

DC

DC

35C

HA

RG

ES

TA

RT

36C

DT

37M

ICP

/LIN

EP

38M

ICN

/LIN

EN

39M

ICS

/LIN

EA

40N

C/M

AD

2P

41M

AD

4P

42M

AD

4N

43V

AN

A

44 HO1P45 HO1N46 P0_0/PWM47 I2DAT48 I2CLK49 SUPEEP50 MTSR51 SCLK52 P1_053 P1_154 TXD55 RXD56 VDDBAT57 RESETQ58 SDRV59 SENSE

1O

NS

W2

VC

OR

E3

VO

SC

4V

SS

OS

5X

TA

L6

LOA

D7

RX

ON

8T

XO

N9

PX

0/R

TS

10P

X1/

CT

S11

PX

212

PX

313

PX

414

PY

015

PY

116

PY

2

*C50

NC

*C45

NC

*R15

2.2k

*R32

NC

*Q4B C

E

*R24

NC

*R25

NC

*R20

39k

*C56

NC

*C57

NC

Shield

1 2

45

3

6

C

C80

2

4.7u

C820

1p

*C1

NC

C61 3p

C10

63p

*C3

10u

*R12

13k

*P101

*Q3

B

EC

*C21

NC

*R8

820k

*C15

100n

*R37

22k

*D3

1k1 2

*D4 01

2

*C6

0.1u

*R11

3.3k

*C32

0.22

u

*C13

15n

*R29 10

*R28

10k

*R27680

*D10

NC

*D7

NC

A

K*R

3

750

*R4

150

*R6

22k

/4 /4

DC_IN

Charge -

Charge +

DCIN +

DCIN -

+2.65VDC

+60V DC ON-HOOK+10V DC OFF-HOOK

+0V DC ON-HOOK+9.8V DC OFF-HOOK

+0V DC ON-HOOK+0.7V DC OFF-HOOK

+0V DC ON-HOOK+9.8V DC OFF-HOOK

+2.5VDC

Page 51: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

51

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

13.3. Schematic Diagram (Handset)

KX-TGA171 SCHEMATIC DIAGRAM (Handset_Main)

NC: No Components

SIGN170

TALK

1 2

1

1 2

#

1 2

0

1 2

5

1 2

6

1 2

TP23FLASH

1 2

TP22

3

1 2

2

1 2

CLEAR

1 2

VDDC

C12

410

0n

TP17

VDDDCDC2

C123

10p

P1.0

SW1POWER

1 2

C122

1P

C12

610

0n

C12

710

0n

R12

110

0k

C11

4

10p

TP12

TP13

BZ1

12

Q104

VDDDCDC2

C11

3

NC

BAT

D107

C14

8 100n

C10

910

0u6.

3

C12

5N

C

VDDBAT

*D10

6

*D10

5R

112

120

VDDDCDC1

R11

3

120

TP1-

TP2+

C11

2

10p

R23

0

33

MIC+

C10

510

0n

C10

610

0n

MIC-

C10

7

10u

R10

52.

2k

C11

7

10p

R12

210

k

VDDDCDC2

R10

13.

3k

C10

0

NC

BATTERY+

BATTERY-

CHARGE-

VDDBATVDDDCDC2

C14

7

NC

CHARGE+

C14

3

10p

Q102

R10

2

100m

C14

4

NC

TP5

L104

5.6n

C14

2

1u

C10

3N

C

R107 56

R10

8

3.3k

TP6

C12

910

0n

GR802

390R801

390

C82

3

10p

C82

1

10p

C80

410

0n

G

C80

3

100n

VDDPA

VDDPA

C80

7

10p

G

G

C81

7

0.9p

G

C82

5

5p

GG

G

G G

C11

01u

G

C12

010

p

C12

8

100n ANT1

G

G

VDDIO

C11

1

10p

C151

K1u

C150 K1u

D80

3

123

C10

2

220u

6.3

C13

522

0u

6.3

*

1 2

4

1 2

7

1 2

8

1 2

9

1 2

UP

1 2

DN

1 2

PHONEBOOK

1 2

MENU/OK

1 2

PAUSE

1 2

REDIAL

1 2

CID

1 2

VDDIO

L10310u

C10

10.

1u

C17

0

NC

R171

NC

AN

T 12

R11

71k

CN21

CN22

CN23

CN24

CN25

CN26

CN27

CN28

CN29

CN210

CN211

CN212

CN213

CN214

CN215

CN216

GG

D10

3

D10

2

C152 K1u

1+

2-

GG

G

*R201

0

VDDDCDC1

C10

4N

C

VBAT

GNDTXD

RXD

C14910p

IC101

1

G

2S

3K

4A

1

5A

2

6D

IC10

2

1A

02

A1

3A

24

VS

S5

SD

A

6S

CL

7W

P

8V

CC

D10

4A

KG

R170

NC

C826

10p

G

ANT-Short

ANT-Short-GND

IC103

17PY3/ANT118PY4/ANT219RXIX20RXI21VDDBRF22VVCO/VDDRF/VDDPLL23VDDPA1

24GND125GND226GND327GND4

28G

ND

5

29G

ND

6

30G

ND

7

31P

L20/

TO

NE

/PW

M

32P

L21/

DR

ON

33P

L22/

R2

34V

DD

DC

DC

35C

HA

RG

ES

TA

RT

36C

DT

37M

ICP

/LIN

EP

38M

ICN

/LIN

EN

39M

ICS

/LIN

EA

40N

C/M

AD

2P

41M

AD

4P

42M

AD

4N

43V

AN

A

44 HO1P45 HO1N46 P0_0/PWM47 I2DAT48 I2CLK49 SUPEEP50 MTSR51 SCLK52 P1_053 P1_154 TXD55 RXD56 VDDBAT57 RESETQ58 SDRV59 SENSE

1O

NS

W2

VC

OR

E3

VO

SC

4V

SS

OS

5X

TA

L6

LOA

D7

RX

ON

8T

XO

N9

PX

0/R

TS

10P

X1/

CT

S11

PX

212

PX

313

PX

414

PY

015

PY

116

PY

2

IC103

62 VDDE163 VDDE264 VDDIO

65 GND866 GND967 GND1068 GND11

73GND1672GND1571GND1470GND13

60POX61POS

69GND12

G

Q105

R11

61k

R11

4

12

C81

5

0.8p

C115 100p

C116 100p

C18

610

00p

C11

9N

C

C121

10p

C10

8N

C

C16

0

10p

C16

1

10p

C16

2

10p

C163

10p

C13

1

220u

6.3

C14

0

4.7u

Q101

B

E C

Q103

B

C

E

*Q20

1NC

Shield

1 2

45

3

6

G

12

X101

20.736M13

2

C81

9

1.5p

C820

0.5p

C83

0

1.2p

C14

14.7

u

C81

33.

3p

C80

2

4.7u

LCD

BUZZER

LCD Back Light LED

Receiver

MIC

+3.3VDC

+2.5VDC

+1.5VDC

+2.85VDC

Page 52: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

52

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

13.4. Schematic Diagram (Charger Unit)

J1

2

1

G

TP1

TP2

F1 R1

6.8 (2W)

SCHEMATIC DIAGRAM (Charger Unit)

!

Page 53: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

53

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

14 Printed Circuit Board14.1. Circuit Board (Base Unit)14.1.1. Component View

1

1

1

3A

1

2

PN

LB1929Z

-LV

PbF

KX

-TG

16

KX-TG1711/1712 CIRCUIT BOARD (Base Unit_Main (Component View))

C60C

58

C104C

71C

73

C70

C5

C4

C8

C10

C14

C72

C16

C45

D1

D10

D7

C21

C26

C57

C107

C30

C31

C27

C56

C109

C108

C37

C39

SW

1

C821

C830 C

815

C820

C802

C806

C44C

804

C803

C819

C823

C826

C38

C817

C42

C807 C

813

C825

C25

C28

C43

C41

C35 C

59C

34

C1C

50

C3

C18

C61

C40

F1

C103

C23

C17

C12

C48

C32

C11

C110

C7

C111

C9

C6C15

C13

C29

C106

C105 C

22

X1

R44

R43

RF

-SH

IELD

R27

R14

R8

R17

R37

R25

R5

R200

R20

R24

R21

R201

R19

R51

R31

R53

R15

R7

R11

R12

R4

R6

R28

R3

R29

R32

R39

R9

R10

R13

R35

R36

R30

R2

R52

R33R

18

R34

R22

R26

R50

R16

R802R

801

IC2

IC3

IC1

D3

D4

P101

SA

3

SA

1

SA

2

D2

D6 D801

Q4

Q2

Q1

Q3

ON-Hook: +60V DCOFF-Hook: +10V DC

+2.65V DC

A

Page 54: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

54

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

14.1.2. Bottom View

YLW

BLK

TEL BR

NR

ED

GR

YDC

PU

RT

P3

L1T

L1R

DC

P

LIN

E_D

C

DC

M

P1.

0

VD

D

Cha

rge

Cha

rge+

RX

D

TX

D

GN

D

DC

_IN

TP

4

KX-TG1711/1712 CIRCUIT BOARD (Base Unit_Main (Bottom View))

A

GN

D

TX

D

Charge +

Charge -

RX

D

AN

T

L1R

L1T

VDD+2.65V DC

P1.0 CLK10.368MHz

Line DC0V: ON-Hook+9.8V: Off-Hook

for JIG

Page 55: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

55

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

14.2. Circuit Board (Handset)14.2.1. Component View

A

KX-TGA171 CIRCUIT BOARD (Handset_Main (Component View))

PNLB1930Z

PbF

-LVKX-TGA161R

Receiver

BLUE/GRNYLW

GNDVBAT

TXDRXD

VDDDCDC2

BATTERY+ BATTERY-MIC+

MIC

+

MIC

-

MIC-

1

1

4

P1.0

C101

C100

C117

cam12

C140

C143

C144

C148

C125

C152C150C151

C114

C113

C131C825

C162

C120

C121

C108C105

C106C119

C107C129

C128C111

C115 C116C163

C103 C104

C147

C135

C141

C102 C161

C160

Q102

C142

C109

C186 C124

C126

C127C122

C123

C823 C817C170

C112

C807 C802C826

C819C804

C815C110

C813 C803

C820

C830C821

C149

X101

ANT1

ANT

BAT

R230

R201

R107

R101

R122 R102

R108

R114

R117

R170R171

R113

R105

R121

RF-SHIELDR801

R802

R112

R116

L103

L104

IC101

IC102

IC103

TP5

Charge+ Charge-

TP6

TP23

TP17

TP22

TP12 TP13BZ1

TP2+TP1-

D107

D104

D803

D103D102

D105 D106

Q201Q101

Q104

Q103

Q105

JOINT1

ANT-Short

ANT-Short-GNDcam9

cam11cam4

cam10

RESET

+3.3VDC

BATTERY+

MIC+

BATTERY-

P1.0 CLK10.368MHz

ANT

REV-

REV+

RXD

TXDGND

MIC-

for JIG

Page 56: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

56

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

14.2.2. Bottom View

#

DN

UP

CID

CLEAR

REDIAL

TALK

PHONEBOOK

SW1

MENU/OK PAUSE

CN2

FLASH

AMIC

-

MIC

+

0

87

4

1

5 6

2 3

9

KX-TGA171 CIRCUIT BOARD (Handset_Main (Bottom View))

Page 57: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

57

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

14.3. Circuit Board (Charger Unit)14.3.1. Component View

14.3.2. Bottom ViewR

1

J1

CIRCUIT BOARD (Charger Unit (Component View))

A

A

PN

LB1922Z

3.0A

F1

PbF

-IG

CIRCUIT BOARD (Charger Unit (Bottom View))

Page 58: Digital Cordless Phone - Support | Panasonic · 2011-09-21 · Model No. KX-TG1711MEB KX-TG1712MEB KX-TGA171MEB Digital Cordless Phone B: Piano Black Version (for Mexico) (Handset)

58

KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

15 Exploded View and Replacement Parts List15.1. Cabinet and Electrical Parts (Base Unit)

A

7

1

4

6

5

PCB1 E1

23

Ref.No. Figure

A2.6 x 8mm

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15.2. Cabinet and Electrical Parts (Handset)

Note:(*1) This cable is fixed by attaching. Refer to How to Replace the Handset LCD (P.33).(*2) The rechargeable Ni-MH battery HHR-4MRT is available through sales route of Panasonic.(*3) Attach the spacer (No. 112) to the exact location described above.

Figure

101

103

104

105

102

107

108

B

109

107

110

111

E101(*1) E102

E103

112(*3)(*2)

113

E104

E105

E107

E106

MIC100

B

106

Ref.No.

B2 8 mm

CUSHION RUBBER

*STICK IT ALONG THIS LINE.

*STICK TO THE CENTER.

E108

E109 PCB100

Spacer (No.112)

Battery cover

Put it in the center.

Stick it betweenribs.

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

15.3. Cabinet and Electrical Parts (Charger Unit)

B

200

200-1

200-3

200-4

200-2

PCB200

Ref.No.

2 8 mmB

Figure

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KX-TG1711MEB/KX-TG1712MEB/KX-TGA171MEB

15.4. AccessoriesP1, P2 (*1)

Note: (*1) The illustration differs from the actual gift box.

A2A1

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15.5. Replacement Part List1. RTL (Retention Time Limited)

Note:The “RTL” marking indicates that its Retention Time isLimited.When production is discontinued, this item willcontinue to be available only for a specific period oftime.This period of time depends on the type of item, andthe local laws governing parts and product retention.At the end of this period, the item will no longer beavailable.

2. Important safety noticeComponents identified by the mark indicates specialcharacteristics important for safety. When replacing anyof these components, only use specified manufacture’sparts.

3. The S mark means the part is one of some identical parts.For that reason, it may be different from the installed part.

4. ISO code (Example: ABS-94HB) of the remarks columnshows quality of the material and a flame resisting gradeabout plastics.

5. RESISTORS & CAPACITORS Unless otherwisespecified; All resistors are in ohms (.) k=1000., M=1000 k.All capacitors are in MICRO FARADS (µF)p=µµF*Type & Wattage of Resistor

15.5.1. Base Unit15.5.1.1. Cabinet and Electrical Parts

15.5.1.2. Main P.C.Board PartsNote:

(*1) When replacing IC1, IC3, make the adjustment usingPNZZTG1711ME. Refer to Base Unit (P.41) of Things to Doafter Replacing IC. (*2) When removing E1, use special tools (ex. Hot airdisordering tool).

Safety Ref. No.

Part No. Part Name & Description Remarks

1 PNKM1189Y1 CABINET BODY ABS-HB2 K2ECYZ000001 JACK, DC 3 PQJJ1T039M JACK, MODULAR 4 PNLA1062Z ANTENNA 5 PNJT1063Z CHARGE TERMINAL 6 PNKF1138Z1 CABINET COVER PS-HB7 PQHA10023Z RUBBER PARTS, FOOT

CUSHION

Type

ERC:SolidERDS:CarbonERJ:Chip

ERX:Metal FilmERG:Metal OxideER0:Metal Film

PQ4R:Chip ERS:Fusible ResistorERF:Cement Resistor

Type

ECFD:Semi-ConductorECQS:StyrolECUV,PQCUV,ECUE:ChipECQMS:Mica

ECCD,ECKD,ECBT,F1K,ECUV:CeramicECQE,ECQV,ECQG:PolyesterECEA,ECST,EEE:ElectlyticECQP:Polypropylene

Wattage

*Type & Voltage Of Capacitor

10,16:1/8W 14,25:1/4W 12:1/2W 1:1W 2:2W 3:3W

VoltageECQ Type ECQG

ECQV Type

05:50V 1:100V 2:200V

ECSZ Type

0J :6.3V1A :10V1C :16V1E,25:25V

1V :35V50,1H:50V1J :16V2A :100V

0F:3.15V1A:10V1V:35V0J:6.3V

Others

1H:50V2A:100V2E:250V2H:500V

Safety Ref. No.

Part No. Part Name & Description Remarks

PCB1 PNWPG1611MEH MAIN P.C.BOARD ASS'Y (RTL)

(ICs)IC1 PNWITG1611EH IC (EEPROM) (*1) IC2 C0DBEYY00102 IC IC3 PNLP2245Z IC (COB) (*1)

(TRANSISTORS)Q1 B1AAJC000010 TRANSISTOR(SI) Q2 B1ABDM000001 TRANSISTOR(SI) Q3 B1ACGP000008 TRANSISTOR(SI) Q4 B1ABCE000009 TRANSISTOR(SI)

(DIODES)D1 PQVDRLZ20A DIODE(SI) SD2 B0EDER000009 DIODE(SI) D6 B0DDCD000001 DIODE(SI) D801 B0DDCD000001 DIODE(SI)

(VARISTOR) SA1 PQVDDSS301L VARISTOR (SURGE

ABSORBER) !S

(RESISTORS)R2 ERJ2GEJ101 100 SR3 ERJ3GEYJ751 750 SR4 ERJ3GEYJ151 150 SR5 ERJ3GEYJ105 1M SR6 ERJ3GEYJ223 22k SR7 ERJ3GEYJ104 100k SR8 ERJ3GEYJ824 820k SR9 ERJ12YJ220 22 R10 ERJ12YJ560 56 R11 ERJ3GEYJ332 3.3k SR12 ERJ3GEYJ133 13k SR14 ERJ2GEJ101 100 SR15 ERJ2GEJ222 2.2k SR16 ERJ2GEJ224 220k SR17 ERJ2GEJ104 100k SR18 ERJ2GEJ103 10k SR19 ERJ2GEJ224 220k SR20 ERJ3GEYJ393 39k SR21 ERJ3GEYJ333 33k SR22 PQ4R10XJ272 2.7k SR26 ERJ3GEYJ104 100k SR27 ERJ2GEJ681 680 SR28 ERJ2GEJ103 10k SR29 PQ4R18XJ100 10 SR30 ERJ2GEJ184 180k SR31 ERJ2GEJ184 180k SR33 ERJ3GEYJ824 820k SR34 ERJ3GEYJ824 820k SR35 ERJ2RKF1800 180 R36 ERJ2RKF2000 200 R37 ERJ12YJ223U 22k R39 ERG2SJ100E 10 R43 ERJ2GEJ331 330 SR44 ERJ2GEJ331 330 SR50 ERJ2GEJ334 330k SR51 ERJ2GEJ334 330k SR200 ERJ2GEJ331 330 SR201 ERJ2GEJ331 330 SR801 ERJ2GEJ331 330 SR802 ERJ2GEJ331 330 SD3 PQ4R18XJ102 1k SD4 ERJ8GEY0R00 0 S

(CAPACITORS)

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15.5.2. Handset15.5.2.1. Cabinet and Electrical Parts

15.5.2.2. Main P.C.Board PartsNote:

(*1) Reconfirm the model No. written on the handset’s nameplate when replacing PCB100. Because the model No. ofthe optional handset may differ from the included handset.(*2) When replacing IC102, IC103, make the adjustmentusing PNZZTG1711ME. Refer to Handset (P.41) of Thingsto Do after Replacing IC or X'tal.(*3) When removing E106, use special tools (ex. Hot airdisordering tool).(*4) When replacing the handset LCD, See How toReplace the Handset LCD (P.33).

C3 ECEA1HKA100 10 C4 ECJ0EB0J224K 0.22 SC5 ECUV1A105KBV 1 C6 ECUE1C104KBQ 0.1 C7 ECUE1A104KBQ 0.1 C9 ECUV1C474KBV 0.47 C11 ECUE1H100DCQ 10p C12 ECUE1A104KBQ 0.1 C13 ECUE1C153KBQ 0.015 C14 ECUE1H561KBQ 560p C15 ECUV1C104KBV 0.1 C16 ECUE1H100DCQ 10p C17 ECUE1A104KBQ 0.1 C18 ECUE1H100DCQ 10p C22 ECUE1H2R0CCQ 2 C23 ECUE1H100DCQ 10p C26 F0C2E103A148 0.01 C27 F0C2E103A148 0.01 C28 F2A1C101B060 100 C29 ECUE1H100DCQ 10p C30 F1B2H681A070 680p C31 F1B2H681A070 680p C32 ECQE2224KF 0.22 C34 F2A1C101B060 100 C35 PQCUV1A225KB 2.2 C38 ECUE1H100DCQ 10p C39 ECUE1H100DCQ 10p C40 ECUE1C104KBQ 0.1 C41 ECUE1H100DCQ 10p C42 ECUE1H100DCQ 10p C44 ECUE1H100DCQ 10p C48 ECUE1A104KBQ 0.1 C58 ECUE1C104KBQ 0.1 C60 ECUE1H100DCQ 10p C61 ECUE1H3R0CCQ 3 C70 ECUE1H681KBQ 680p C71 ECUE1H681KBQ 680p C103 ECUE1H100DCQ 10p C106 ECUE1H3R0CCQ 3 C111 ECUE1H5R0CCQ 5 C802 F1H0J4750004 4.7 C803 ECUE1A104KBQ 0.1 C804 ECUE1A104KBQ 0.1 C806 ECUE1A104KBQ 0.1 C807 ECUE1H100DCQ 10p C813 F1G1H3R0A480 3p C817 F1G1HR90A480 0.9p C819 F1G1H1R2A480 1.2p C820 F1G1H1R0A480 1p C821 ECUE1H100DCQ 10p C823 ECUE1H100DCQ 10p C825 ECUE1H100DCQ 10p C826 ECUE1H100DCQ 10p C830 F1G1H1R0A480 1p

(OTHERS)E1 PNMC1040Z CASE,MAGNETIC

SHIELD(*2)

P101 D4DAY220A022 THERMISTOR (POSISTOR) F1 K5H302Y00003 FUSE

X1 H0J207500006 CRYSTAL OSCILLATOR SW1 EVQPF108K PUSH SWITCH

Safety Ref. No.

Part No. Part Name & Description Remarks

101 PNGP1139Y1 PANEL, LCD PMMA-HB102 PNYE1050Z TAPE, DOUBLESIDED 103 PNKM1187Y1 CABINET BODY ABS-HB104 PNHS1001Z RECEIVER NET 105 PQHS10467Z SPEAKER NET

Safety Ref. No.

Part No. Part Name & Description Remarks

106 L0AD02A00042 SPEAKER 107 PNYE1042Z SPACER, CUSHION LCD 108 PNBC1354Z1 BUTTON, NAVIGATOR KEY ABS-HB109 PNJK1107R KEYBOARD SWITCH 110 PNJC1018Z BATTERY TERMINAL 111 PNKF1136Z1 CABINET COVER ABS-HB112 PNHS1079Z SPACER, BATTERY 113 PNKK1053Z1 LID, BATTERY ABS-HB

Safety Ref. No.

Part No. Part Name & Description Remarks

PCB100 PNWPGA171LFR MAIN P.C.BOARD ASS'Y (RTL) (*1)

(ICs)IC102 PNWIGA161EXR IC (EEPROM) (*2) IC103 PNLP2247Z IC (COB) (*2)

(TRANSISTORS)Q101 B1ADGE000012 TRANSISTOR(SI) Q102 2SC4081R TRANSISTOR(SI) SQ103 PSVTDTC143X TRANSISTOR(SI) SQ104 B1ABGE000011 TRANSISTOR(SI) Q105 B1ABGE000011 TRANSISTOR(SI) IC101 MTM767200LBF TRANSISTOR(SI) S

(DIODES)D104 DA2J10100L DIODE(SI) D105 B3ADB0000064 DIODE(SI) D106 B3ADB0000064 DIODE(SI) D107 B0JCMC000006 DIODE(SI) D803 B0DDCD000001 DIODE(SI)

(COILS)L103 G1C100MA0395 COIL L104 PQLQR2M5N6K COIL S

(VARISTORS) D102 D4ED16R80001 VARISTOR D103 D4ED16R80001 VARISTOR

(RESISTORS)R101 ERJ2GEJ332 3.3k SR102 ERJ6RSJR10V 0.1 R105 ERJ2GEJ222 2.2k SR107 ERJ2GEJ560X 56 SR108 ERJ2GEJ332 3.3k SR112 ERJ2GEJ121 120 SR113 ERJ2GEJ121 120 SR114 ERJ8GEYJ120 12 SR116 ERJ2GEJ102 1k SR117 ERJ2GEJ102 1k SR121 ERJ2GEJ104 100k SR122 ERJ2GEJ103 10k SR201 ERJ3GEY0R00 0 SR230 ERJ2GEJ330 33 SR801 ERJ2GEJ391 390 SR802 ERJ2GEJ391 390 S

(CAPACITORS)C101 ECUE1C104KBQ 0.1 C102 EEE0JA221WP 220 C105 ECUE1A104KBQ 0.1 C106 ECUE1A104KBQ 0.1 C107 PQCUV0J106KB 10

Safety Ref. No.

Part No. Part Name & Description Remarks

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15.5.3. Charger Unit15.5.3.1. Cabinet and Electrical Parts

15.5.3.2. Main P.C.Board Parts

15.5.4. AccessoriesNote:

You can download and refer to the Operating Instructions(Instruction book) on TSN Server.

15.5.5. Screws

15.5.6. Fixtures and ToolsNote:

(*1) See The Setting Method of JIG (Base Unit) (P.34),and The Setting Method of JIG (Handset) (P.38).(*2) When replacing the Handset LCD, see How toReplace the Handset LCD (P.33)

T.IKXTG1711MEBKXTG1712MEBKXTGA171MEB

C109 EEE0JA101WR 100 C110 ECUE0J105KBQ 1 C111 ECUE1H100DCQ 10p C112 ECUE1H100DCQ 10p C114 ECUE1H100DCQ 10p C115 ECUE1H101JCQ 100p C116 ECUE1H101JCQ 100p C117 ECUE1H100DCQ 10p C120 ECUE1H100DCQ 10p C121 ECUE1H100DCQ 10p C122 ECUE1H010CCQ 1p SC123 ECUE1H100DCQ 10p C124 ECUE1A104KBQ 0.1 C126 ECUE1A104KBQ 0.1 C127 ECUE1A104KBQ 0.1 C128 ECUE1A104KBQ 0.1 C129 ECUE1A104KBQ 0.1 C131 EEE0JA221WP 220 C135 EEE0JA221WP 220 C140 PQCUV0J475MB 4.7 C141 PQCUV0J475MB 4.7 C142 ECUE0J105KBQ 1 C143 ECUE1H100DCQ 10p C148 ECUE1A104KBQ 0.1 C149 ECUE1H100DCQ 10p C150 ECUV1C105KBV 1 C151 ECUV1C105KBV 1 C152 ECUV1C105KBV 1 C160 ECUE1H100DCQ 10p C161 ECUE1H100DCQ 10p C162 ECUE1H100DCQ 10p C163 ECUE1H100DCQ 10p C186 ECUE1E102KBQ 0.001 C802 F1H0J4750004 4.7 C803 ECUE1A104KBQ 0.1 C804 ECUE1A104KBQ 0.1 C807 ECUE1H100DCQ 10p C813 F1G1H3R3A480 3.3p C815 F1G1HR80A480 0.8p C817 F1G1HR90A480 0.9p C819 F1G1H1R5A480 1.5p C820 F1G1HR50A480 0.5p C821 ECUE1H100DCQ 10p C823 ECUE1H100DCQ 10p C825 F1G1H5R0A480 5p C826 ECUE1H100DCQ 10p C830 F1G1H1R2A480 1.2p

(OTHERS)MIC100 L0CBAY000053 MICROPHONE E101 L5DYBYY00022 LIQUID CRYSTAL DISPLAY

(*4)

E102 PNHR1394Z TRANSPARENT PLATE, LCD PMMA-HBE103 PNHX1383Z COVER, LCD E104 PNHR1393Z GUIDE, LCD ABS-HBE105 PQHG10729Z RUBBER PARTS, RECEIVER E106 PNMC1040Z CASE,MAGNETIC SHIELD

(*3)

E107 PNVE1011Z BATTERY TERMINAL ABS-HBE108 PNJT1059Z CHARGE TERMINAL (L) E109 PNJT1060Z CHARGE TERMINAL (R) X101 H0J207500007 CRYSTAL OSCILLATOR BZ1 L0DACA000024 BUZZER

Safety Ref. No.

Part No. Part Name & Description Remarks

200 PNLC1023ZB CHARGER UNIT ASS'Y without NAME PLATE (RTL) (for KX-TG1712MEB)

Safety Ref. No.

Part No. Part Name & Description Remarks

200-1 PNKM1204Z1 CABINET BODY PS-HB200-2 PNJT1087Z CHARGE TERMINAL 200-3 PNKF1150Z1 CABINET COVER PS-HB200-4 PQHA10023Z RUBBER PARTS, FOOT

CUSHION

Safety Ref. No.

Part No. Part Name & Description Remarks

PCB200 PNWPTGA161CH PC BOARD W/COMPONENT (RTL)

(JACK)J1 K2ECYB000001 JACK/SOCKET

(RESISTOR)R1 ERG2SJ100E 10

(FUSE)F1 K5H302Y00003 FUSE

Safety Ref. No.

Part No. Part Name & Description Remarks

A1 PNLV226Z AC ADAPTOR

A2 PQJA10075Z CORD, TELEPHONE P1 PNPK3399005Z GIFT BOX (for KX-

TG1711MEB)

P2 PNPK3400004Z GIFT BOX (for KX-TG1712MEB)

Safety Ref. No.

Part No. Part Name & Description Remarks

A XTB26+8GFJ TAPPING SCREW B XTB2+8GFJ TAPPING SCREW

Safety Ref. No.

Part No. Part Name & Description Remarks

PNZZTG1711ME BATCH FILE CD-ROM (*1) PQZZ430PIR TIP OF SOLDERING IRON

(*2)

PQZZ430PRB RUBBER OF SOLDERING IRON (*2)

PQZZ1CD300E JIG CABLE (*1)

Safety Ref. No.

Part No. Part Name & Description Remarks