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EMPLOYER SERVICES DIGITAL APPRENTICESHIPS Networking, Infrastructure Technician, Unified Communication Technician and Software & Web Development Technician - Advanced and Higher Apprenticeships

DIGITAL APPRENTICESHIPS...Our unified communications programmes are co-designed with the Institute of Telecoms Professionals (ITP) with whom we have been delivering ... portfolios

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Page 1: DIGITAL APPRENTICESHIPS...Our unified communications programmes are co-designed with the Institute of Telecoms Professionals (ITP) with whom we have been delivering ... portfolios

EMPLOYER SERVICES

DIGITAL APPRENTICESHIPSNetworking, Infrastructure Technician, Unified CommunicationTechnician and Software & Web Development Technician- Advanced and Higher Apprenticeships

Page 2: DIGITAL APPRENTICESHIPS...Our unified communications programmes are co-designed with the Institute of Telecoms Professionals (ITP) with whom we have been delivering ... portfolios

Our offer is currently at Advanced and Higher levels. These give progression on to relevant degree apprenticeships and further CPD.

ASSESSMENTThere are two stages to assessment:= Gateway - To move to the end point assessment you’ll need to complete the knowledge modules / vendor qualifications, show evidence of the revelent behaviours and have achieved maths and english at Level 2.= End point assessment

We are an established Further Education College, located in the heart of

Coventry. We recently merged City College Coventry and Henley College

Coventry to make the new Coventry College. Between us we have been

delivering learning and training to employers, young people and adults

in Coventry since 1828 from our early origins as the Mechanics Institute.

We benefit from modern facilities at both our campuses. Our City Centre

Campus has benefitted from recent improvements to our facilities including

an Innovation Hub to host our digital courses. We have a dedicated private

network for the delivery of our digital apprenticeships.

Our unified communications programmes are co-designed with the Institute

of Telecoms Professionals (ITP) with whom we have been delivering

apprenticeship for the last 4 years.

We benefit from being part of the Fujitsu Ambassador Programme

supported by Intel and Brocade.

We employ 600 staff including teachers, trainers and assessors who are skilled

in their trade or professional field of delivery. All our staff are qualified

and complete regular staff training and professional updating as part

of their professional development programme.

Training is our business. It’s at the heart of our mission to improve the

skills of people and businesses and it’s what we focus all our attention on.

We are committed to working with all our employers and students to make

sure they get the best experience they can and develop a passion for learning.

ESTABLISHED & NEW

FACILITIES

PARTNERSHIPS

PEOPLE

COMMITTMENT SYNOPTICPROJECT

This is a 5-day assessment where

you complete a pre-defined project. It will be conducted

at the college in a controlled environment

SUMMATIVEPORTFOLIO

This is evidence against the standards

of the knowledge, competence and

behaviours shown through real projects

in the workplace

EMPLOYERREFERENCE

You’ll need a written statement from your employer including their views on how

you have performed in the workplace and how you have applied your

knowledge, competenciesand behaviours across

the projects.

INTERVIEW

This will be carried out by an independent assessor where they will explore in more detail the evidence you have gathered

through your projects and qualifications.

BENEFITSAll successful apprentices can apply to join the Register of IT Technicians with the British Computing Society.All unified communications apprentices get the benefits of membership of the Institute of Telecoms Professionals (ITP).

ADVANCEDAPPRENTICESHIPS

INFRASTRUCTURE TECHNICIAN

LEVEL 3

UNIFIEDCOMMUNICATIONS

TECHNICIANLEVEL 3

UNIFIEDCOMMUNICATIONSTROUBLE-SHOOTER

LEVEL 4

DEGREEAPPRENTICESHIPS

CPD

SOFTWARE & WEBDEVELOPMENTTECHNICIAN

LEVEL 3

SOFTWARE DEVELOPER

LEVEL 4

DEGREEAPPRENTICESHIP

CPD

HIGHERAPPRENTICESHIPS

NETWORKENGINEER

LEVEL 4

DEGREEAPPRENTICESHIPS

DEGREEAPPRENTICESHIPS

CPD. . . . . . . . . . . . . .

. . . . . . .

. . .

. .

. . .

. . . . . . . . . . . . . .

. . . . . . .

. . .

5

WHY CHOOSE US? OVERVIEW OF PROGRAMMES

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STRUCTURE OF THE PROGRAMMEThe programme is delivered using a blended approach. There are three core modules that you will undertake– each will have a period of classroom learning and a set of on-line learning resources that you will need to work through prior to attending. The classroom learning will require successful achievement of on on-linetest at the end of the week’s study. You will need to spend 8 weeks in college across the programme includingdelivery, preparation for assessment and end point assessment.

You will need to complete the on-line learning and pre-reading before you can start a module so you are prepared to make the most of the classroom learning.

For each module you will attend training at the College.

Where you require English or maths qualifications we will agree a flexible package of support that works for you.

You will need to complete three substantive pieces of work at your place of work and produce evidence portfolios that demonstrate your understanding and competence. These pieces of work will need to be agreedwith your employer.

ASSESSMENTIn addition to completing and achieving the knowledge based qualifications you will prepare a summativeportfolio comprising elements of your substantive projects plus a synoptic project. You’ll also need your employers’endorsement in the form of a reference and you will complete a final assessment interview panel with externalassessors who will assess your final project, summative portfolio and grade you following the interview.

DURATIONThe duration is typically 18-24 months but will depend on experience.

SUMMARY

WHAT YOU WILL LEARNYou’ll learn how to install, maintain and support communications networks. As part of this you will learn howto configure networks, cloud technology, network administration and how to give technical advice to teams.

ENTRY REQUIREMENTSIndividual employers will set the selection criteria but typically, you will need a Level 3 qualification – either an apprenticeship, a diploma or A levels or other relevant qualifications. You will need relevant experience in a related job role and a good level of functional maths.

JOB ROLES THIS SUPPORTSNetwork Technician, Network Engineer, Systems Engineer, Network Administrator.

QUALIFICATIONS GAINED= Vendor qualification = Knowledge principles for network engineers Level 4 / Cisco CCNA 1 & 2= Network Systems and Architecture Level 4= Network Security Level 4

You will also complete the underpinning knowledge for CCNA part 1, MCSA Server 2012 and MSCA cloudservices enabling you to take the professional accreditation exams.

KNOWLEDGE MODULES Vendor / professional qualifications

NETWORK PRINCIPLES L4 CCNA 1 & 2 Network +

NETWORK SYSTEMS L4 MCP server virtualisation MCP MS Exchange server MCP Server 2012

NETWORK SECURITY L4 Security + CCNA Security MTA Cloud and Mobility

MORE INFORMATION ON THE STANDARDShttps://www.gov.uk/government/publications/apprenticeship-standard-network-engineer

ONLINE PRE-WORK

CCNA BASICS

ONLINE PRE-WORK

MCP SERVER

ONLINE PRE-WORK MTA CLOUD

AND MOBILITY

WORKPLACE(1 WEEK)

MODULE 1NETWORK PRINCIPLES

(2 WEEKS)

MODULE 2NETWORK SYSTEMS AND ARCHITECTURE

(2 WEEKS)

MODULE 3NETWORK SECURITY

(2 WEEKS)

GAT

EWAY

EXTERNAL POINT ASSESSMENT

(1 DAY)

PROJECTPREP

SYNOPTICPROJECT(1 WEEK)

WORKPLACE PROJECTS & PORTFOLIO DEVELOPMENT

QUARTERLY WORKPLACE REVIEWS WITH ASSESOR AND LINE MANAGER / WORKPLACE COACH

COLLEGEINDUCTION

(1 WEEK)

NETWORKING HIGHER APPRENTICESHIPLEVEL 4

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WHAT YOU WILL LEARNYou’ll learn how to support internal and external customers effectively by using tools to problem solve

and trouble shoot non routine problems. You’ll be able to set up users, provide support to users

and fix issues to maintain an organisations productivity.

ENTRY REQUIREMENTSIndividual employers will set the selection criteria but typically, you will need a level 2 qualifications

– either an apprenticeship, five grade GCSEs at 4 or above (C or above in the old grade structure)

including maths and English or other relevant qualifications or experience.

JOB ROLES THIS SUPPORTSHelp Desk Technician, First or Second Line Support, IT Infrastructure Technician and Network Support.

QUALIFICATIONS GAINED WILL INCLUDE:= Advanced Apprenticeship Infrastructure Technician Level 3= Network and Architecture Level 3 / Cisco CCNA 1= Mobile and Operating Systems Level 3 / MCSA Windows 8/10= Cloud Services Level 3 / MTA Cloud Fundamentals = Coding and Logic Level 3= Business Processes Level 3

STRUCTURE OF THE PROGRAMMEThe programme is delivered using a blended approach. There are five core modules that you will undertake

– each will have a period of classroom learning and a set of on-line learning resources that you will need

to work through prior to attending. The classroom learning will require successful achievement of on on-line

test at the end of the week’s study. You will need to spend 7 weeks in college across the programme

including delivery, preparation for assessment and end point assessment.

You will need to complete the on-line learning and pre-reading before you can start a module so you are

prepared to make the most of the classroom learning.

For each module you will attend a week’s training at the College.

Where you require English or maths qualifications we will agree a flexible package of support that works for you.

You will need to complete three substantive pieces of work at your place of work and produce evidence

portfolios that demonstrate your understanding and competence. These pieces of work will need to be agreed

with your employer.

ASSESSMENTIn addition to completing and achieving the knowledge based qualifications you will prepare a summative

portfolio comprising elements of your substantive projects plus a synoptic project. You’ll also need your employers’

endorsement in the form of a reference and you will complete a final assessment interview panel with external

assessors who will assess your final project, summative portfolio and grade you following the interview.

DURATIONThe training duration will be a minimum of 12 months and usually last around 13-15 months.

SUMMARY

MORE INFORMATION ON THE STANDARDShttps://www.gov.uk/government/publications/apprenticeship-standard-infrastructure-technician

GAT

EWAY

WORKPLACE PROJECTS & PORTFOLIO DEVELOPMENT

QUARTERLY WORKPLACE REVIEWS WITH ASSESOR AND LINE MANAGER / WORKPLACE COACH

ONLINE PRE-WORK MCP CONFIGURING

WINDOWS

ONLINE PRE-WORK

MTA CLOUD

ONLINE PRE-WORK APPDEVELOPMENT

ONLINE PRE-WORK

INTRODUCTIONTO ITIL

MODULE 2MOBILE AND OPERATING

SYSTEMS(1 WEEK)

MODULE 3CLOUD

SERVICES(1 WEEK)

COLLEGEINDUCTION

(1 WEEK)

ONLINE PRE-WORK

MTA NETWORKFUNDEMENTALS

WORKPLACEINTRODUCTION

MODULE 1NETWORKING AND

ARCHITECTUREPRINCIPLES(2 WEEKS)

MODULE 4CODING

AND LOGIC(1 WEEK)

MODULE 5BUSINESS

PROCESSESS(1 WEEK)

PROJECTPREP

SYNOPTICPROJECT(1 WEEK)

EXTERNAL POINT ASSESSMENT

(1 DAY)

INFRASTRUCTURE TECHNICIANADVANCED APPRENTICESHIP LEVEL 3

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WHAT YOU WILL LEARNYou’ll learn how to establish and maintain communications systems under supervision. You’ll learn how to use

a range of tools and equipment and how to install basic communication hardware and software. You’ll also

learn how to deal with routine service requests from internal and external customers and how to fix faults

across a range of technologies.

ENTRY REQUIREMENTSIndividual employers will set the selection criteria but typically, you will need a level 2 qualifications

– either an apprenticeship, five grade GCSEs at 4 or above (C or above in the old grade structure)

including maths and English or other relevant qualifications or experience.

JOB ROLES THIS SUPPORTSTelecommunications technician, Unified Communications technician, Telecommunications Operative.

QUALIFICATIONS GAINED= Level 3 Certificate in ICT Systems and Principles.

STRUCTURE OF THE PROGRAMMEThe programme is delivered using a blended approach. There are five core modules that you will undertake

– each will have a period of classroom learning and a set of on-line learning resources that you will need to work

through prior to attending. The classroom learning will require successful achievement of on on-line test at the end

of the week’s study. You will need to spend 8 weeks at college over the period of your apprenticeship.

You will need to complete the on-line learning and pre-reading before you can start a module so you are

prepared to make the most of the classroom learning.

For each module you will attend a week’s training at the College.

Where you require English or maths qualifications we will agree a flexible package of support that works for you.

You will need to complete three substantive pieces of work at your place of work and produce evidence

portfolios that demonstrate your understanding and competence. These pieces of work will need to be agreed

with your employer.

ASSESSMENTIn addition to completing and achieving the knowledge based qualification you will prepare a summative

portfolio comprising elements of your substantive projects plus a synoptic project. You’ll also need your

employer’s endorsement in the form of a reference and you will complete a final assessment interview panel

with external assessors who will assess your final project, summative portfolio and grade you following

the interview. The final assessment will require a week at college in an assessment centre and prior to that

a week’s intensive preparation.

DURATIONThe training duration will be circa 18 months.

There will be up to 8 weeks at college over the course of the apprenticeship including end point assessment.

SUMMARY

MORE INFORMATION ON THE STANDARDShttps://www.gov.uk/government/publications/apprenticeship-standard-unified-communications-technician

ONLINE PRE-WORK

COMPITA A+

ONLINE PRE-WORK

ONLINE PRE-WORK

ONLINE PRE-WORK

ONLINE PRE-WORK

MODULE 1ITC PRINCIPLES

BLOCK 1(1 WEEK)

COLLEGEINDUCTION

(1 WEEK)

WORKPLACEINTRODUCTION

MODULE 1ITC PRINCIPLES

BLOCK 2(1 WEEK)

MODULE 1ITC PRINCIPLES

BLOCK 3(1 WEEK)

MODULE 1ITC PRINCIPLES

BLOCK 4(1 WEEK)

MODULE 1ITC PRINCIPLES

BLOCK 5(1 WEEK)

GAT

EWAY

EXTERNAL POINT ASSESSMENT

(1 DAY)

WORKPLACE PROJECTS & PORTFOLIO DEVELOPMENT

QUARTERLY WORKPLACE REVIEWS WITH ASSESOR AND LINE MANAGER / WORKPLACE COACH

MODULE 1ITC PRINCIPLES

BLOCK 6(1 WEEK)

PROJECTPREP

SYNOPTICPROJECT(1 WEEK)

UNIFIED COMMUNICATIONS TECHNICIANADVANCED APPRENTICESHIP LEVEL 3

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ASSESSMENTIn addition to completing and achieving the knowledge based qualification you will prepare a summative portfolio comprising elements of your substantive projects plus a synoptic project. You’ll also need youremployers’ endorsement in the form of a reference and you will complete a final assessment interview panel with external assessors who will assess your final project, summative portfolio and grade you followingthe interview.

DURATIONThe training duration will be a minimum of 24 months.

SUMMARY

WHAT YOU WILL LEARNYou’ll learn how to configure and troubleshoot voice solutions including hardware and software failures. You’ll learn how to install, configure and troubleshoot Data solutions including switches and access points, line faults and internet speed problems. You’ll also learn how to maintain a domain service including assigning services, deploying software and applying updates, configure and maintains a network includingselecting appropriate network components and applying networking fundamentals. Additionally you’ll understandhow to configure and maintain security principles covering software, access, encryption and auditing.

ENTRY REQUIREMENTSGCSE Grade 4 or better (or A-C in the old grade structure), including English and maths.

JOB ROLES THIS SUPPORTSUnified Communications Desk Engineer, Unified Communications Field Engineer, Data Field Engineer, Voice Field Engineer, Microsoft Support Field Engineer and Microsoft Consultant.

QUALIFICATIONS GAINED= Security Principles / MTA Mobility and Devices Fundamentals= Network Services / Cisco CCNA 1 & 2= Voice and Data Solutions

STRUCTURE OF THE PROGRAMMEThe programme is delivered using a blended approach. There are four core modules that you will undertake – each will have a period of classroom learning and a set of on-line learning resources that you will need to work through prior to attending. The classroom learning will require successful achievement of on on-linetest at the end of the week’s study.

You will need to complete the on-line learning and pre-reading before you can start a module so you are prepared to make the most of the classroom learning.

For each module you will attend training at the College.

Where you require English or maths qualifications we will agree a flexible package of support that works for you.

You will need to complete three substantive pieces of work at your place of work and produce evidence portfolios that demonstrate your understanding and competence. These pieces of work will need to be agreedwith your employer.

MORE INFORMATION ON THE STANDARDShttps://www.gov.uk/government/publications/apprenticeship-standard-unified-communications-troubleshooter

GAT

EWAY

EXTERNAL POINT ASSESSMENT

(1 DAY)

ONLINE PRE-WORKCCNA SECURITY BUNDLE,

MICROSOFT CLOUD FUNDAMENTAL

MODULE 2SECURITY

PRINCIPLES(1 WEEK)

MODULE 3NETWORKSERVICES(2 WEEKS)

COLLEGEINDUCTION

(1 WEEK)

WORKPLACEINTRODUCTION

ONLINE PRE-WORK

MCSA SERVER2012

MODULE 1SERVER

(1 WEEK)

ONLINE PRE-WORK

COMPITA A+

MODULE 4VOICE AND DATA

SOLUTIONS(2 WEEKS)

PROJECTPREP

SYNOPTICPROJECT(1 WEEK)

W

WORKPLACE PROJECTS & PORTFOLIO DEVELOPMENT

QUARTERLY WORKPLACE REVIEWS WITH ASSESOR AND LINE MANAGER / WORKPLACE COACH

UNIFIED COMMUNICATIONS TROUBLE-SHOOTER APPRENTICESHIP LEVEL4

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You will need to complete the on-line learning and pre-reading before you can start a module so you are prepared to make the most of the classroom learning.

For each module you will attend a week's training at the College. Where you require English or maths qualifications we will agree a flexible package of support that works for you.

You will need to complete three substantive pieces of work at your place of work and produce evidence portfolios that demonstrate your understanding and competence. These pieces of work will need to be agreedwith your employer.

ASSESSMENTIn addition to completing and achieving the knowledge based qualification you will prepare a summative portfolio comprising elements of your substantive projects plus a synoptic project. You'll also need youremployer's endorsement in the form of a reference and you will complete a final assessment interview panelwith external assessors who will assess your final project, summative portfolio and grade you following the interview. The final assessment will require a week at college in an assessment centre and prior to that a week's intensive preparation.

DURATIONThe training duration will be a minimum of 12 months and usually last around 13-15 months. There will be up to 8 weeks at college over the course of the apprenticeship including end point assessment.

SUMMARY

WHAT YOU WILL LEARNA Software & Web Development Technician (C#) typically works as part of a software development team, to build simple software components (whether web, mobile or desktop applications) to be used by other members of the team as part of larger software development projects. They will interpret simple designrequirements for discrete components of the project under supervision. The approach will typically includeimplementing code, which other team members have developed, to produce the required component. The Software Development Technician will also be engaged in testing that the specific component meets its intended functionality

ENTRY REQUIREMENTSIndividual employers will set the selection criteria but typically, you will need a level 2 qualifications- either an apprenticeship, five grade GCSEs 4 or above or A-C in the old grade structure including mathsand English or other relevant qualifications or experience.

JOB ROLES THIS SUPPORTSSoftware Development Technician, Junior Developer, Junior Web Developer, Junior Application Developer,Junior Mobile App Developer, Junior Games Developer, Junior Software Developer, Junior ApplicationSupport Analyst, Junior Programmer, Assistant Programmer and Automated Test Developer.

QUALIFICATIONS GAINED= BCS Level 3 Certificate in Software Development Context & Methodologies= BCS Level 3 Certificate in Programming

KNOWLEDGE MODULES

LEVEL 3 SOFTWARE DEVELOPMENT ADVANCED HTML 5.0 and CSS3CONTEXT AND METHODOLOGIES

LEVEL 3 PROGRAMMING DIPLOMA IN TECH FUNDAMENTALS (PROGRAMMING)

or MTA Software Development Fundamentals

STRUCTURE OF THE PROGRAMMEThe programme is delivered using a blended approach. There are two core modules that you will undertakeeach will have a period of classroom learning and a set of on-line learning resources that you will need to workthrough prior to attending. Understand and explore the different features of C#, the application of each, syntax and the various operators within C#. Introduce the Visual Studio Suite as the tool of choice for editing code. The classroom learning will require successful achievement of on on-line test at the end of the week's study. You will need to spend 8 weeks at college over the period of your apprenticeship.

MORE INFORMATION ON THE STANDARDShttps://www.gov.uk/government/publications/apprenticeship-standard-unified-communications-technician

GAT

EWAY

EXTERNAL POINT ASSESSMENT

(1 DAY)

MODULE 2LEVEL 3 PROGRAMMING

(3 WEEKS)

ONLINEADVANCED

HTML 5.0 & CSS3

ONLINEDATABASE DESIGN

SPECIALISTWORKPLACE

COLLEGEINDUCTION

(1 WEEK)

ONLINEDIPLOMA IN TECHFUNDAMENTALS(PROGRAMMING)

MODULE 1LEVEL 3 SOFTWARE DEVELOPMENT CONTEXT AND METHODOLOGIES

(3 WEEKS)

PROJECTPREP

SYNOPTICPROJECT(1 WEEK)

W

WORKPLACE PROJECTS & PORTFOLIO DEVELOPMENT

QUARTERLY WORKPLACE REVIEWS WITH ASSESOR AND LINE MANAGER / WORKPLACE COACH

SOFTWARE & WEB DEVELOPMENT TECHNICIAN (C#) LEVEL 3

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EMPLOYER SERVICES

www.coventrycollege.ac.uk

ACCOMMODATION AND TRAVELAll our courses require block weeks of training on site in Coventry. For any apprentices under the age of 18 staying in Coventry we place with one of our fully vetted host families. Alongside this we can arrange the supply of a weekly bus passto enable transport around Coventry.

Apprentices over the age of 18 can book host family accommodation or can arrange their own accommodation. We have a range of suggested options we can provide you with on request.

FOR MORE INFORMATION CONTACT EMPLOYER [email protected] 7679 1700