differences between hrm and ihrm

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    DOMESTIC VS

    INTERNATIONAL HUMAN

    RESOURCE

    MANAGEMENT

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    INTRODUCTION

    Despite the fact that the core principlesof SHRM also apply to Global HRM, GlobalHR presents some unique contingencies.

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    1.Managing People in Global

    Settings This requires Human Resources to address

    a broader range of functional areas.

    These areas include:

    Clarifying Taxation Issues

    Coordinating Foreign Currencies

    Exchange Rates

    Compensation Plans Working Directly With The Families of

    Employees Who May Be Accepting Overseas

    Assignments.

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    2.Involvement In Employees

    Personal Life Global Hr Requires More Involvement In

    The Employees Personal Life

    The Employee Is Usually Assisted With:

    Acquiring Housing In The Host Country Selling Or Leasing Domestic Accomodation

    Locating Recreational & Cultural Opportunities

    For Employees & FamilyArranging & Paying for School for the

    Employees Children

    Locating & Securing Domestic Help For The

    Employee

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    Unique HR Contingencies.

    3. The Organization Must often SetupDifferent HRM Systems for DifferentGeographic Locations

    4. The Organization is often Forced to Dealwith More Complex External

    Constituencies, including ForeignGovernments & Political & ReligiousGroups

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    Exposure To Risks

    Global Assignments often involve AHeightened Exposure to Risks.

    These Risks Include:

    Health & Safety of Employees & Family

    Legal Issues in Host Country

    Possible Tourism

    Human & Financial Consequences of Mistakes,which may Greatly Exceed The Costs of Thosemade Domestically.

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    Threat of Terrorism

    The Threat of Terrorism has added tomany of the anxieties employees facewhen considering & undertaking a Global

    Assignment.

    A Recent Survey found that expatriatesneed & want more support from Head

    Quarters than they are receiving regardinghealth & safety concerns;

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    Major differences between

    domestic HRM and IHRM Business activities e.g. taxation, international relocation,

    expatriate remuneration, performance appraisals, cross-cultural training and repatriation

    Increased complexities e.g. currency fluctuations, foreign

    HR policies and practices, different labor laws Increased involvement in employees personal life e.g.

    personal taxation, voter registration, housing, childrenseducation, health, recreation and spouse employment

    Complex employee mix cultural, political, religious,ethical, educational and legal background

    Increased risks e.g. emergency exits for serious illness,personal security, kidnapping and terrorism

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    Myths about globalization

    Myth #1: Global = International Myth #2: Global strategy means doing same

    thing everywhere Myth #3: Globalizing = stateless corporation,

    no national/community ties Myth #4: Globalization requires abandoning

    country images and values Myth #5: Globalizing means tackling on

    acquisitions or alliances in other countries,without much integration/change

    Myth #6: A strategy must involvessales/operations in another country

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    Strategies of international, multinational,global & transnational organizations

    Internationalcompany transports its businessoutside home country; each of its operations is areplication of the company's domesticexperience; structured geographically; andinvolves subsidiary general managers

    Companies offering multiple products often findit challenging to remain organized e.g. need tohave a common information systems foraccounting, financial and management controls,and marketing. Most evolve to becomemultinational companies

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    Strategies of international, multinational,global & transnational organizations

    Multinationalcompany grows and defines itsbusiness on a worldwide basis, but continues toallocate its resources among national or regional

    areas to maximize the total.

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    Strategies of international, multinational,global & transnational organizations

    Globalorganizations treat the entireworld as though it were one large country;may be the entire company or one or

    more of its product lines; may operatewith a mixture of two or moreorganizational structure simultaneously.

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    Strategies of international, multinational,global & transnational organizations

    Transnational organization - Usespecialized facilities to permit localresponsiveness; more complex

    coordination mechanism to provide globalintegration

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    Global efficiency and local responsiveness

    of different types of firms

    Global Transnational

    International Multinational

    Globalefficiency

    HighLow

    High

    Local responsiveness

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    Orientation to international

    operations

    (1) Australian organization with internationaloperations

    All senior and many middle management positions

    held by Australians Highly centralized in Australia, large head office

    Instruction and advice from Australian head office tosubsidiaries

    HR policies and practices are predominantlyAustralian with some modification to satisfy foreignrequirements

    Australian corporate culture

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    Orientation to international

    operations

    (2) Australian multinational organization

    Localization of some management positions but alltop corporate positions held by Australians

    Some decentralization to regional or areaheadquarters

    Regional headquarters is the main source ofcommunications; instructions from Aust head office to

    regional headquarters HR policies and practices are mixed

    Mix of Australian and host country culture

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    Orientation to international

    operations

    (3) Australian global organization

    All management positions are open toeveryone regardless of nationality

    Decentralized decision making

    Two-way or multiple-way communicationbetween headquarters

    HR policies and practices are benchmarked onbest international practices

    International corporate culture

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    Example from Japanese MNCs

    Campbell, N. (1991). How Japanese multinationals work so well. Prism, 4, 61-69.1. Borderless structure and bottom-up decision-making processes

    that encourage communication and information flow among allcomponents of the company and extend the network to its key suppliers,distributors, and other business partners.

    2. Custodial leadership that emphasizes values and vision and is skillfullyunassertive, while energizing and challenging middle managers withdemanding targets.

    3. Human resource management, including socialization, training, andpromotion via a hierarchy of ranks, job rotation, and appraisal systemsthat promote hard work, commitment, and competition among peers.

    4. Incremental planning and control that help a company expand littleby little, focusing on new products and the relentless pursuit ofoperating improvements, rather than "grand designs" for competitiveadvantage.

    5.An extended family model that encourages and rewards commitment.

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    IHRM - a shift in thinkingLaurent (1986)

    Explicit recognition by parent org of theexistence of assumptions and values ofhome & host cultures

    Explicit recognition by parent orgethnocentrism is neither good/bad, hasstrengths and weaknesses

    Explicit recognition of subsidiariespreferences which may be different

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    IHRM - a shift in thinkingLaurent (1986)

    Willingness to acknowledge culturaldifference discuss and learn

    Genuine belief in creative and effectiveways of managing people through cross-cultural training/learning

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    Important lessons for global firms

    The need to manage change

    The need to respect local cultures

    The need to understand a corporationsculture

    The need to be flexible

    The need to learn

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    Main challenges in IHRM

    High failure rates of expatriation and repatriation Deployment getting the right mix of skills in

    the organization regardless of geographicallocation

    Knowledge and innovation disseminationmanaging critical knowledge and speed ofinformation flow

    Talent identification and development identifycapable people who are able to function

    effectively Barriers to women in IHRM International ethics Language (e.g. spoken, written, body)

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    Main challenges in IHRM

    Different labor laws Different political climate Different stage(s) of technological advancement

    Different values and attitudes e.g. time,achievement, risk taking Roles of religion e.g. sacred objects, prayer,

    taboos, holidays, etc Educational level attained Social organizations e.g. social institutions,

    authority structures, interest groups, statussystems

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    Strategies for managing a global

    workforce

    (1) Implement the aspatial career strategy

    Get people from everywhere (geocentric approach)

    Expats work in multiple countries during the course of

    their career Gain a lot of knowledge about different cultures &

    operations

    Develops in-depth knowledge

    Use previous knowledge for new assignment Extremely high cost

    Mainly managers, not technicians

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    Strategies for managing a global

    workforce

    (2) Implement the awareness-building assignmentstrategy

    Expose a candidate to cultural training exercises

    Usually for short term (3 months to one year) Family members usually not required to relocate

    Usually used to train candidates for futureassignments

    Learn from foreign assignment and bring experienceback to HQ

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    Strategies for managing a global

    workforce

    (3) Implement the SWAT team strategy Highly mobile teams for short term

    assignments

    Deployed throughout the organization todifferent parts of the world

    No development agenda, plaintroubleshooting

    Transfer technical knowledge to locals as theyfix problems

    E.g. technical troubleshooters

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    Strategies for managing a global

    workforce

    (4) Implement the virtual solutions strategy

    Collection of practices that exploit electroniccommunication

    E.g. internet, intranet, videoconferencing,electronic databases, email, electronic expertsystems

    Low cost and very fast in terms ofdisseminating knowledge

    Used by Xerox and Ford

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