30
Diebold, Incorporated Investor Presentation August /September 2013

Dieb

  • Upload
    saurs2

  • View
    214

  • Download
    0

Embed Size (px)

DESCRIPTION

D

Citation preview

  • Diebold, IncorporatedInvestor PresentationAugust /September 2013

  • Use of Non-GAAP Financial Information

    Diebold has included non-GAAP financial measures in this presentation to supplement Diebolds consolidated, condensed financial statements presented on a GAAP basis. Definitions of these non-GAAP financial measures and reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures are included elsewhere in this presentation.

    Diebolds management uses non-GAAP product, service and total gross margins, non-GAAP operating expense, non-GAAP operating profit, non-GAAP tax rate, non-GAAP net earnings, and non-GAAP diluted earnings per share, and excludes the Brazilian elections systems business, losses or other charges that are considered by Diebolds management to be outside of Diebolds core business segment operating results. Net debt and free cash flow are liquidity measures that provide useful information to management about the amount of cash available for investment in Diebolds businesses, funding strategic acquisitions, repurchasing stock and other purposes.

    These non-GAAP financial measures may have limitations as analytical tools, and these measures should not be considered in isolation or as a substitute for analysis of Diebolds results as reported under GAAP. Items such as impairment of goodwill and intangible asset though not directly affecting Diebolds cash position, represent the loss in value of goodwill and intangible assets over time. The impairment expense associated with this loss in value is not included in non-GAAP operating profit, non-GAAP net earnings, non-GAAP diluted earnings per share and therefore does not reflect the full economic effect of the loss in value of those goodwill and intangible assets. In addition, items such as restructuring charges and non-routine expenses that are excluded fromnon-GAAP gross profit, non-GAAP operating expense, non-GAAP operating profit, non-GAAP net earnings, and non-GAAP diluted earnings per share can have a material impact on cash flows and earnings per share. In addition, free cash flow does not represent the total increase or decrease in the cash balance for the period. The non-GAAP financial information that we provide also may differ from the non-GAAP information provided by other companies.

    We compensate for the limitations on our use of these non-GAAP financial measures by relying primarily on our GAAP financial statements and using non-GAAP financial measures only supplementally. We also provide robust and detailed reconciliations of each non-GAAP financial measure to the most directly comparable GAAP measure, and we encourage investors to review carefully those reconciliations.

    We believe that providing these non-GAAP financial measures in addition to the related GAAP measures provides investors with greater transparency to the information used by Diebolds management in its financial and operational decision-making and allowsinvestors to see Diebolds results through the eyes of management. We further believe that providing this information better enables investors to understand Diebolds operating performance and to evaluate the efficacy of the methodology and information used by management to evaluate and measure such performance.

  • Forward-looking Statements

    In this presentation, statements that are not reported financial results or other historical information are forward-looking statements. Forward-looking statements give current expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements relate to, among other things, the companys future operating performance, the company's share of new and existing markets, the company's short- and long-term revenue and earnings growth rates, and the companys implementation of cost-reduction initiatives and measures to improve pricing, including the optimization of the companys manufacturing capacity. The use of the words will, believes, anticipates, expects, intends and similar expressions is intended to identify forward-looking statements that have been made and may in the future be made by or on behalf of the company. Although the company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and on key performance indicators that impact the company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed in or implied by the forward-looking statements. The company is not obligated to update forward-looking statements, whether as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Some of the risks, uncertainties & other factors that could cause actual results to differ materially from those expressed in or implied by the forward-looking statements include, but are not limited to:* competitive pressures, including pricing pressures and technological developments;* changes in the company's relationships with customers, suppliers, distributors and/or partners in its business ventures;* changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the company's operations, including Brazil, where a significant portion of the company's revenue is derived;* global economic conditions, including any additional deterioration and disruption in the financial markets, including the bankruptcies, restructurings or consolidations of financial institutions, which could reduce our customer base and/or adversely affect our customers ability to make capital expenditures, as well as adversely impact the availability and cost of credit;* acceptance of the company's product and technology introductions in the marketplace; * the companys ability to maintain effective internal controls;* changes in the companys intention to repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions could negatively impact foreign and domestic taxes;* unanticipated litigation, claims or assessments, as well as the outcome/impact of any current/pending litigation, claims or assessments, including with respect to the ongoing securities class action and the companys Brazilian tax dispute; * variations in consumer demand for financial self-service technologies, products and services; * potential security violations to the company's information technology systems;* the investment performance of our pension plan assets, which could require us to increase our pension contributions, and significant changes in health care costs, including those that may result from government action;* the amount and timing of repurchases of the company's common shares, if any;* the outcome of the companys global FCPA review and any actions taken by government agencies in connection with the companys self disclosure, including the pending DOJ and SEC investigations; and the companys ability to achieve benefits from its cost-reduction initiatives and other strategic changes, including its restructuring actions.

    The company continues to assess its Brazilian indirect tax compliance. It is possible that financial results for certain periods may need to be further revised or restated as a result of this work, which may potentially delay the company's filing of its quarterly report on Form 10-Q for the period ended June 30, 2013. Therefore, financial results in this release should be treated as preliminary and subject to change.

  • Diebold Quick Facts

    Leading global provider of financial self-service (ATM) and security solutions with ~$3B annual revenue

    Presence in nearly 90 countries with ~16,000 associates worldwide One of the financial industrys largest services staff with over 10,000 professionals in

    ~600 locations worldwide (~3,600 service associates in the U.S. alone) 2013 dividend of $1.15 marks record-setting 60th consecutive dividend increase

    2012 Revenue Breakout

    77%

    21%2%

    Financial Self-serviceSecurityBrazilian Election Systems/Lottery

    46%

    54%

    ProductServices

    53%

    22%

    14%

    11%

    North AmericaLatin America w/BrazilAsia PacificEurope, Middle East and Africa (EMEA)

  • Sound Strategic Foundation

    VisionTo transform from a hardware centric manufacturing company to a world-class product, services and software provider that addresses the security, convenience and efficiency needs of our customers, primarily financial institutions

    Key Growth Strategies Update1. Branch Transformation, including Deposit Automation

    o Migrating routine transactions from the branch to lower cost, automated channels

    2. Integrated Services (i.e. Outsourcing)o Outsourcing of a bundled array of hardware, services, and software to

    Diebold 3. Electronic Security

    o Alarms, surveillance, access control, etc. and security systems integration

    4. Emerging market opportunitieso Emerging markets comprise 65% of the global ATM installed base,

    which is growing at 10% CAGR

  • State of the CompanyQ2 2013

    Initial observations of Andy Mattes, President and Chief Executive Officer

    Made considerable progress to bring the Brazil tax matter and other compliance and legal issues towards closure

    Actively restructuring the balance sheet to strengthen the overall liquidity and financial capacity of the company

    Diligently working to establish an appropriate cost structure; identified additional savings and reached high end of prior cost savings target at $150M and continuing to accelerate our efforts

    Turnaround opportunity with great potential

  • Q2 Financial Results (non-GAAP)YOY comparisons

    Revenue down 5%, including 1% negative currency Financial self-service down 5%; North America down 12% stemming from higher

    ADA/PCI volume in the prior year Security up 4%; solid growth in electronic security

    Total gross margin down 1.8% Service margin down 1.6% due to:

    Two contracts in Brazil; issue being addressed commercially Product margin down 2.6% due to:

    Lower volume and continued strength in the national space which carries lower margins

    Operating expenses down about $6M Driven by cost savings initiatives and lower commissions

    Non-GAAP EPS of ($0.35), including tax valuation allowance ($0.61); non-GAAP EPS excluding tax valuation allowance $0.26

    Free cash use increased by ($24M)

  • Q2 Regional Highlights

    Latin America: Revenue decreased 17%, driven by

    lower FSS and election business in Brazil

    Total orders up over 20% driven by FSS and security

    GAS has experienced tremendous growth

    EMEA: Revenue relatively flat Orders increased nearly 30% driven

    by wins in key growth markets such as Turkey and Saudi Arabia

    Also higher volume in Belgium and Italy

    Asia-Pacific: Revenue increased 23% Orders grew in low double-digits,

    driven mainly by China as well as Indonesia

    Demand remains strong in region

    North America: Revenue decreased 8% driven by

    lower product volume Total orders down low double digits

    due to FSS business Continue to see spending in the

    national accounts Electronic security orders up over

    50%

  • Key Areas of FocusAndy Mattes, President and CEO Initial Observations

    !"

    !

    #

  • Key Elements of Transformation

    1. Organizational Changes / Realignment Andy W. Mattes President and Chief Executive Officer George S. Mayes Jr. Executive Vice President and Chief

    Operating Officer Create global model for product development, service and

    supply-chain Leverage synergies across regional and functional divisions Drive execution, accountability and culture of discipline

    Stefan Merz Senior Vice President , Strategic Projects Drive transformation strategy, help execute the company's

    multi-year realignment plan, and identify other areas of improvement that will drive future growth

    2. Structural Cost Reductions / Efficiency Improvement Greater globalization of systems and processes Systematic approach to create a lean, Six Sigma operating model

    across entire operation Particular focus on driving efficiencies across service organization

    3. Accelerate Investments in Growth R&D in new, innovative solutions Processes (core IT infrastructure, etc.) Talent/People

    Establish Conditions for

    Top-tier Performance

    Create the Investment

    Capacity

    Create a Foundation for

    Sustainable Growth

    Goals

  • Already identified $150 million of targeted savings Initiatives discussed in Q1 2013:

    1. Near-term actions (previously announced headcount reductions and discretionary spend)

    2. Globalizing service organization and processes

    3. Created unified global organization for solution development and management

    4. Transforming G&A cost structure and processes

    Additional actions:

    1. Voluntary early retirement program (VERP)2. Pension Freeze

    Accelerating efforts longer-term to identify additional savings above $150M

    Multi-year Realignment PlanQ2 2013 Update

  • Estimated Costs and Savings

    Expect approximately 50% of the savings to positively impact operating profit

    Expect to reinvest portion of savings in R&D and IT; remaining savings to improve profitability and offset price erosion, wage inflation in emerging markets and volatile commodity prices

    Incurred restructuring charges of $8M in second quarter; estimate additional future costs of $10M-$20M related to the plan in 2013

    Savings associated with defined-benefit pension plan freeze for U.S. based employees estimated at $30M

    Regarding VERP, will not know savings until take-up rate can be determined

    Based on industry average take rate of 25%-45%, anticipate second half charge of $40-$70M, resulting in approx. $15-$25M annual savings on go forward basis

    The pension and VERP provide strong underpinning to the $150M in cost savings

    Multi-year Realignment Plan

  • Branch

    Teller Automation terminals Concierge Video Services

    (video teller) Enhanced Efficiencies at the Drive-Up Keyless Vault Attendant Systems

    Growth Strategy #1: Branch TransformationMigrating Routine Banking Transactions from the Branch to Lower Cost Channels

    Portal Technology Cloud Management Software as a Service (SaaS)

    Agilis Empower OpteView Resolve Predictive Maintenance Cloud-based ATM (PC over IP)

    Financial Self-Service (ATM)

    Prototype of worlds first ATM using cloud-based services

    First concept ATM in the world to use 4G technology

    Deposit Automation solutions Predictive data Mobile sign-up at the ATM

    Average Transaction Cost: ~$0.05-$0.10

    Average Transaction Cost: ~$0.65

    Average Transaction Cost: ~$3.00

    Advanced Services Platform

    transactionsMobile & Online Channels

    Mobile transactional and authentication technologies

    Transaction security (GAS) Remote deposit capture Cashless person-to-person payments

  • Growth Strategy #1: Branch Transformation

    ! "" # ! ""$

    %" &" ! "$%"& %""' " " ""

    " "" $ "

    ""' "( "&" ""

    ""&"" "" # ! "( '"' " ""'

    $! " "

    ! "%" )"""

    "" "( '" "&"' "& ! $"

    '$

    $ "*+, ""' "

    "'""$'%" ""&"&")%"

    "'""$

    %" & """' "-"%"( )"-""$!& " ! """

    ""' ""

    ATM with Teller Assist

    Diebold Customizes Bank of America ATM with Teller Assist (ATA)

  • Total Upgrade Opportunity:~76,000 units

    Subset of Branch TransformationGrowth Strategy #1: Deposit Automation (U.S.)

    16,300Bank of America14,000

    -----

    14,600

    Wells 12,30011,000

    47,000

    -----

    National Banks (Top 24 Banks):

    Point where 60% of installed base has DA

    Chase 11, 700

    Banks4-25 16,500

    -----

    -----

    14,200

    ~11,700*

    *Represents total upgrade opportunity within space as of 6/30/13

    RegionalBanks and

    Credit Unions (~1,100)

    47,0009,000

    -----

    Regional/Community Banks and Credit Unions:

    CommunityBanks and

    Credit Unions (~13,500)

    85,0006,000

    -----

    ~19,200*

    ~45,000*

    DA Installed Base Not DA Enabled

  • Growth Strategy #2: Integrated Services

    Enhance competitivenessand stay current with emerging technologies

    Product AGNOSTIC

    Maintain compliance, enhance security and improve efficiencies

    Improve availability

    Enhance consumer experience

    Single point of contact

    Preserve capital

    End-to-end program management

    Leverage Diebolds scale

    SustainableValue Proposition

    Outsourcing Various ATM-related Services to Diebold

  • Growth Strategy #2: Integrated ServicesGrowth Across All Segments of the Market

    Note: Total Contract Value represents cumulative revenue over the life of the contract, typically five years

    $-

    $100

    $200

    $300

    $400

    $500

    $600

    2008 2009 2010 2011 2012

    ($ Millions) ($ Millions)

    TD

    North America Total Contract Value North America Revenue

    $-

    $50

    $100

    $150

    $200

    $250

    2008 2009 2010 2011 2012

  • Growth Strategy #2: Integrated ServicesTD Update*

    Conversion of Services for ATMs in Canada 100% conversion ~2,700 ATMs converted to

    Diebold Services as per plan Largest, fastest remote software deployment ever

    within the ATM outsourcing industry Phase 3 roll-out to begin Nov 2013 Upgrade

    Software and Remote Services to include enhanced marketing and preferences

    Conversion of Services and Replacement for ATMs in U.S. 100% conversion ~1,900 ATMs converted to Diebold Services as

    per plan All Replacements have been completed Phase 2B on Schedule Upgrade Software and Remote Services

    to include enhanced marketing and preferences

    *February 10, 2012 (American Banker) Toronto-Dominion Bank is handing over the reins of its ATM fleet to Diebold Inc.

  • Market is large, fragmented & growing $9B+ North America addressable market with 3-5% forecasted growth 18,000+ small monitoring & local integration companies; M&A opportunity Diversified end markets provides mix in Diebolds portfolio

    IT convergence driving changing market demands Increased demand for web-based services & solutions

    Less product centric systems & more IT web solutions Introduced new security management tool, SecureStat

    Target markets & customers want an alternative Diebolds sales & operations competencies align with market opportunities One of only three national monitoring & systems integration companies Changes at top competitors presenting window of opportunity

    Diebold brand & leadership Diebold has strong brand awareness and 153 year legacy in security New leadership has expertise & success in organic & M&A growth

    Diebold Well Positioned to Grow

    Growth Strategy #3: Electronic SecurityOpportunities

    Diebold Electronic Security Product and

    Solutions

    Alarms Video Surveillance Monitoring (Diebold

    Event Monitoring Center)

    Access Control Intrusion Detection Data Loss Prevention Fire & Safety Information Security Etc.

    North America ES orders increased

    ~50% Q2 YOY

  • Build out Commercial National Account team

    Focus in multiple vertical markets Leverage Diebold brand into broader

    ES market Align business to ES industry

    standards

    Organized to Serve Market Needs & Leverage Core Competencies

    CommercialNational and Regional

    Fortune 1000

    Financial Institutions

    Continued focus on FI market Vertical FI structure to meet customer

    needs Segmented between Nationals and

    Regionals Leverage Diebold brand and existing

    customer relationships

    Growth Strategy #3: Electronic SecuritySales Focus

    National and Regional

  • Top 100 U.S. Systems Integrators~$7.2B Revenue

    Top 100 U.S. Alarm Companies~$9.2B Revenue w/

    ~$510M RMR (recurring monthly revenue)

    Diebold is 1 of 3 National Players in Both Sectors

    15,000 - 25,000 U.S.Alarm Monitoring Companies

    Only 4 National Alarm Companies with 50+ offices

    Only 5 National Systems Integrators with 50+ offices

    3,000 - 5,000 U.S. Systems Integration Companies

    Diebolds capabilities & coverage are a competitive advantage

    Source: SDM, SS&I, Security Systems News & Management Estimates

    Growth Strategy #3: Electronic SecurityDiebolds Relevance in the Electronic Security Marketplace

  • Growth Strategy #4: Emerging Markets

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    ATMs Per Million Population By Country Emerging markets represent 65% of global ATM

    installed base, which is growing at 10% CAGR

    Overall demand will remain strong long-term Growing middle class

    Desire for self-service

    Aggressive deployment of new technologies

    Developed Markets Emerging Markets

    Source: RBR Global ATM and Market Forecasts to 2017

  • Financial Strength

    Cash, cash equivalents and other investments

    Total AssetsStockholders Equity

    Net Inv. (debt) non-GAAP

    Free Cash Flow

    Solid Cash

    Resources

    Solid Balance

    Sheet

    DividendsAcquisitions

    Share buybackPay down debt

    Net (debt) to capital ratio*

    Debt Instruments

    Jun. 30, 2012

    $591.4

    $2,569.3$850.7

    $(100.9)

    $(55)

    7%

    $(692.3)

    Dec. 31, 2012

    $630.7

    $2,593.0$790.0

    $(21.5)

    $86

    1%

    $(652.2)

    *Capital includes Diebold shareholder equity, excludes non-controlling interest

    Jun. 30, 2013

    $526.0

    $2,532.5$625.1

    $(156.4)

    $(82)

    12%

    $(682.4)

    Financial Capacity to Invest in the Future

    ($ Million)

    Initiated U.S. pension plan freeze with expectations to reduce underfunded status from ~$150M down to about $50M

    Plan to repatriate $250M of cash back to the U.S. for domestic funding needs

    Q2 Actions to Strengthen the Balance Sheet:

  • 2013 Outlook

    Significantly reduced our outlook for 2013: Revenue down (5%) to (7%) Non-GAAP EPS $1.30 to $1.40, excluding Brazil tax valuation allowance

    Prior forecast too back-end loaded and removed two prior assumptions: Up-tick in demand from the U.S. regional bank space, currently stable but

    performing below historical norms

    Major auctions in Brazil due to timing and political unrest Back-end seasonality supported by Asia Pacific, Latin America, and

    EMEA orders

    Free cash use of ~($25M); heavily influenced by one-time items: FCPA agreement in principle = $48M Securities class action lawsuit agreement in principle = $18M Cash tax impact associated with repatriation = $20M Restructuring = $10 to $20M

    As reported on August 6, 2013

  • Conclusion

    Turnaround underway

    Working aggressively to bring legal/compliance issues to a close

    Remain committed to our cost savings plan

    Increased our efforts to bring more cash discipline to the operations and strengthen our balance sheet

    A lot of work in front of us, but deeply confident about our future

    Believe brand is strong and we have deep customer relationships on which to build

    Strategy update by Andy Mattes and the leadership team during analyst day in November 2013

  • Appendix

  • Visaissues U.S.

    EMV mandate

    POS and ATM Maestro acquirer processors

    must be able to support EMV chip transactions

    2014

    Liability shift begins for

    automated fuel dispensers

    Liability shift begins for all ATMs

    MasterCard issues U.S.

    EMV mandate

    Liability shift begins for ATM Maestro

    interregional transactions

    Liability shift begins for

    POS

    Apr20132012

    Aug2011

    Apr Oct2015

    Oct2016

    Oct2017

    2014Apr20132012

    Sep2011

    Oct2015

    Oct2016

    Oct2017

    Liability shift begins for all ATMs

    ATM acquirer processors must be able to support EMV chip transactions

    U.S. EMV Migration Timeline

  • 0200,000

    400,000

    600,000

    800,000

    2006 2007 2008 2009 2010 2011 2012F 2013F 2014F 2015F

    Developed Markets

    Represents 35% global

    installed base

    Represents 35% global

    installed base

    Payment Transactions and ATM Growth

    0

    50,000

    100,000

    150,000

    200,000

    Cash Card Electronic/ ACH Checks and Other Paper

    Payment Transactions: Developed Markets(Millions)

    Bank ATM Installed Base: Developed Markets

    Cash/Check Usage: Declining slowly on very strong volume Check usage totals approx. 20 billion in the

    U.S. alone

    Card/Electronic Payments: Solid card payments infrastructure and

    access to banking services

    Mobile Payments: Generation Y (ages 18-34) driving growth Large % population with smartphones Infrastructure still needs established

    ATM Opportunities: Number of cash/checks in circulation

    slowly declining but still very high volume to warrant need for ATMs

    Large ATM replacement markets Fewer branches replaced by ATMs Branch transformation Integrated Services

    Diebold R&D Efforts: Working on developing Next Gen ATM

    while incorporating the latest technology

    Source: Euromonitor and Retail Banking Research (developed markets include North America, Western Europe, Australia/New Zealand)

  • 0500,000

    1,000,000

    1,500,000

    2,000,000

    2006 2007 2008 2009 2010 2011 2012F 2013F 2014F 2015F

    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    Cash Card Electronic/ ACH Checks and Other Paper

    Payment Transactions and ATM GrowthEmerging Markets

    Represents 65% global

    installed base

    Represents 65% global

    installed base

    Payment Transactions: Emerging Markets(Millions)

    Bank ATM Installed Base: Emerging Markets

    Cash/Check Usage: Many cash-intensive markets Cash growing with expanding middle class Expect many consumers to skip checks and

    go directly to mobile payments

    Card/Electronic Payments: Growing but small volume in comparison to

    cash Infrastructure not as strong as developed

    markets

    Mobile Payments: Large unbanked population Widespread mobile phone penetration among

    all income classes (e.g. China and India) Emerging markets expected to account for

    60% of global mobile payments volume in 2012

    ATM Opportunities: More cash in circulation due to rising middle

    class in many emerging markets Lower ATM penetration ATM usage/installations increasing at fast

    pace Branch transformation Integrated Services

    Source: Euromonitor and Retail Banking Research (emerging markets include Asia-Pacific, Central/Eastern Europe, Middle East, Africa, Latin America)

  • John KristoffVice President, Chief Communications OfficerPhone: +1 330-490-5900E-mail: [email protected]

    Jamie FinefrockDirector, Investor RelationsPhone: +1 330-490-6319E-mail: [email protected]

    Steve WashburnManager, Investor RelationsPhone: +1 330-490-6870E-mail: [email protected]

    Investor Relations

    Contact Information