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Diane Turner
ADDRESS Katoomba, NSW, 2780 PHONE 0432 987 296 E-MAIL [email protected]
Seeking an entry level community support work position in a community based organisation that will benefit from my communication and I.T. background.
EDUCATION 2014 – 2015 Careers Australia, Parramatta, NSW, 2150 Diploma of Community Services Work Diploma of Counselling 2011 Granville TAFE, Granville, NSW, 2142 Information Technology in Web Design Cert IV
VOLUNTEER EXPERIENCE Blue Mountains Cancer Help Inc Store Support 2015- Ongoing Meeting customer needs Stock sorting Store cleaning and organizing The Trading Circle Summer Hill
Retail Clerk 2014 – 2015
Meeting customer needs Liaising with customers on The Trading Circle’s producers, products and the Fair-Trade principles Participate and support community based projects and activities Process payments; processing checks, cash, and credit cards Banking and mailing Replenish stock Taking phone enquiries
EMPLOYMENT EXPERIENCE Self-Employed
Dog Walking/ Home Sitting 2012 – 2014 Maintained my own business from home as a professional Dog Walker/Home Sitter
Creating and implementing business plan and advertising strategies
Customer relations and maintaining an established clientele Managing the finance, accounting and administrative duties
Communication Junctions
Admin / Data Entry / Reception 2007 – 2010
Perform general administrative duties Verifying accuracy of data
Database reconciliation, reviewing documents, following up and communicating with clients and buisnesses General reception duties Participated and supported various ad hoc projects and assisted in building a more efficient data management system Prioritize and complete routine tasks within specified time frames
INTERESTS
Personal Development activities Social Sciences Art Community Events Human
Rights Programs Participating and Creating Community Networks and Programs
REFEREES
Mark Przybylski
Central Region IT Support at Toll IPEC
Mobile: 0435 965 626
Eileen Burke
Educator at Careers Australia
Mobile: 0450 266 772
Bindi Katakalos
Manager at The Trading Circle
Mobile: 0416 374 534
PERSONAL CHARACTERISTICS
Approachable and engaging personality
Good listener
Supportive and reliable team member
Strong work ethic
Excellent communication and interpersonal skills
