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COLIS –collector’s information system WEL-COME to the power point presentation of COLIS Dhulaj Appaso Balappa ( Project Head) Additional Collector, District- kolhapur Maharashtra

Dhulaj Appaso Balappa ( Project Head) Additional Collector, District- kolhapur

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Dhulaj Appaso Balappa ( Project Head) Additional Collector, District- kolhapur Maharashtra. Present scenario in tahasil offices. VISION. OBJECTIVES. Nature of Stakeholders. scope. Services offered. Appellents and Respondents. Advocates. Citizen centric quality. - PowerPoint PPT Presentation

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Page 1: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

COLIS –collector’s information system

WEL-COME

to the power point

presentation of

COLIS

Dhulaj Appaso Balappa ( Project Head)Additional Collector, District- kolhapur

Maharashtra

Page 2: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Present scenario in tahasil offices

Presently there is very limited computerization across the state in Tahasil offices.

There is very limited or non-existent staff with IT know-how

There is lack of standardization of processes; and

The processes are primarily operated in a manual mode

Page 3: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Transforming complex age old pragmatic practices in to simpler

system, to achieve good governance by establishing proper and effective communication and trust between

citizen and government offices through IT enabled services.

VISION

Page 4: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

OBJECTIVES

Simple and easy process

Paperless and IT SERVICES for rural people also

Speedier, efficient and transparent service

Stringent, standard and full proof system

Faceless administration to the extent possible

Accuracy, decision making, monitoring, data storage and retrieval

Page 5: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Nature of Stakeholders

Parties to the disputed cases, advocates Common citizens,Higher level government authorities

Politicians/MLA /MP’s/MinistersNIC technicians, Maha-online technician

CFC/ SANGRAM KENDRA’sPDS Shop Keepers.CWC, APMC, Hamal sanstha, PDS beneficiaries

pensioners of 2nd world war soldier’s widows.All revenue courts and employees right from village accountant to District Collector.

Other employees including peonsCinema theatre owners, , Video Parlours, Cable Operators,

Mining Lease Holders, stamp vendorsKhatedars / Land Owners /possesor’s

RTI activists, Law College students. NGO’sSand Bidders.

Civil courts/police

Page 6: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

AREA COVERAGE• PRESENT-• AREA- 7784KM2/• POPULATION-

38.50 lakh • FUTURE-• 35 district/ 120

million till dec 2014

• As the land disputes are of similar nature, can be applied to all states in country.

SERVICE• present-• DSC judgement• net owner

download• status tracking• ED tax and stamp

vendors• CFC centres

provide copy• future-• minor mineral,NA

tax and land revenue in rural area

• no manual copy of arguments

• judgement copy on the same day

• Magisterial cases• Interlinking all

revenue courts in state

• Application across the country

QUALITY• DISPOSAL of case

in 12 months• Gram panchayat

unit for availabilty of orders

• ROJNAMA will be open to all

• BIO-metric attendence of parties

• Other departments for web publication.

• No party will come to office for manual copy

scope

Page 7: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

COLIS-MODULES

1.e-RevCourt - • Web based Land Revenue Court Case Management & Information System.

2. e-WebPublication • - Interface to provide information from a single portal to Government as well as public.

3. e-Godown • Management & Information system related to Demand, Supply, and Distribution of food grains from CWC through Tahsil Godowns to Fair Price Shops.

4. e-Election prep& Manageent

• - Management & Information system related to conduct of Poll activities & establish electronic co-ordination between election office & field staff.

5. e-G Recovery. • - GRAS integrated module for stake holders, to pay taxes without any hindrances

6. e-Pension. • Convenient System for timely deposition of pension funds by means of DBT within shortest possible time

7. e-Colis Admini •– for effective integration of various desk, branches and offices

8. e-Auction/ e-Tendering •Hassle free, transparent way of tendering and bidding of sand deposits

Page 8: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

SMS- LITIGANTS/ADVOC

ATES, PDS/PENSIONERS/

ELECTION STAFFSTATUS TRACKING

WEB PUBLICATION

AUTO; CHALLAN AND E-PAY

E TENDER &E AUCTION

SOFT COPIES IN PEN-DRIVE

TOLL FREE NUMBER/ FEEDBACK

COPY AT CFC @ RS. 10

DSC JUDGEMENTS

E- LIBRARY FOR BOOKS

LAW STUDENT, RESEARCHER CAN

STUDY

Services

offered

Page 9: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

2 scrutiny

3 registration

4 Notices to respondentsan

d sms

5 Hearings and sms

6 Adjournments

7 Judgement writing

8 Uploading and sms

1 presentation

Page 10: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Registration

Stay order

Adjournments

Operative order and upload

Appellents and Respondents Advocates

Page 11: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Citizen centric quality

citizen

Information dissemination

Marathi language

Ease of accessibility of the

systemReliability of the

systemAvailability of the

system

Page 12: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Salient features

Status tracking

digitally signed judments ,papers

Use of online system

New modes and channels

Improved service levels

Role of CFC

UID linked with parties

Auto escalation mechanism

Page 13: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Other features

E-court library –scanned copies of 168 acts

People oriented and transparent delivery of services

Critical issues like PDS, recruitments, land disputes, sand auctions, recovery of tax, RTI related information su

moto published

Speedy, easy and less costlier than conventional method.

COLIS admin helps to integrate all offices and desks to work on the same portal

Page 14: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt

Scrutiny of appeal memo & papers attached

Admission of appeal

Calling lower court Records before first hearing

CASE MANAGEMENT SYSTEM IN REVENUE COURTS

(Proceeding Stages)

Page 15: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt

Hearing – Arguments written and oral through their advocates

Concluding arguments by giving reasonable opportunity to both the parties

Rojanama writing in the COLIS system

Page 16: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt

Judgments writing and putting digital signature

Uploading the judgments’ on COLIS

Page 17: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

• Sunavani Tahkub SMS format :• • For Litigants & Advocates :• Appeal Sunavani Tahkub : (APPEL/MLRC 1966/RTS 59/2013/00155) : Pudhil Tarikh : 31-12-2013 • For eRevCourt Administrator :• [Admin Message] Daily Case Board dated 09-12-2013 [Total Cases-68] shifted on the date 22-12-2013

First Hearing SMS format : • For Litigants & Advocates :• Tumchya - APPEL/MLRC 1966/RTS 59/2013/00155 , chi pratham sunavani dinank : 26-12-2013 hi ahe • Order Upload on website SMS format : • For Litigants & Advocates :• Appeal Manjur - savistar Nikal www.kolhapur.nic.in ya website pahanes uplabdha ahe• OR Appeal Namanjur- savistar Nikal www.kolhapur.nic.in ya website pahanes uplabdha ahe For eRevCourt Administrator :• Case Order – [APPEL/MLRC 1966/RTS 59/2012/00122] dated 11-12-2013 uploaded on www.kolhapur.nic.in

website

Page 18: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Cost saving of litigants

still today on an average there are 6 adjournments/case due to administrative grounds.

Sr.no perticulars Amount spent/ saving in rupees

1 Travelling to district head quarter to and fro and other expenditure

200

2 Daily minimum wage lost 167

3 Advocates fee for appearance 500

4 Wage earned due to prior intimation 167

5 Total saving 1034/person/adj

6 Total number of litigants 7500

7 Saving on all adjournments 1034*6*7500=4,65,30000

8 DSC judements/case because no need to apply for certified copies

Travelling cost plus fee of certified copy plus one day wage

Cost Saving per person per adjournments

Page 19: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Advocates cost saving( more than 50% advocates travel from other places)

Cost of travelling/fuel advocate- 300

Payment earned/day/advocate

= 2000

Total advocates /board=120

Saving of all advocates/

board=120*2300=276000

Total cases in my court=2800

Advocates from both sides=5600

6 adjournments/ case, therfore 5600*6*2300=

77280000

Page 20: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

disposal against applications for certified copies in one court

2008/09 2009/10 2010/11 2011/12 2012/13 13-Nov0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

320 300 380 370

375

270

0 0 0 0

87

256

Page 21: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Complaints , RTI applications in PDS

2008 2009 2010 2011 2012 415790

50

100

150

200

250

300

350

400

450

500

87110

89 7832 13

389

461

288

176

4626

48 53 6843

12 213 17 21 9 0 0

RTI APPLICATIONSCOMPLAINTSPROCESSIONSDHARANA

source-As per the record maintained in district supply office kolhapur

Page 22: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Date of written examinations

Posts to be filled

Candidates appeared

Answer sheets uploaded on web

Candidates selected

Complaints / RTI apps received

2/10/11 Talathi 10700 10700 73 11

8/4/13 Clerk 1591 1591 41 6

Driver 150 150 2 0

Peon 1325 1325 10

5/8/13 Clerk 279 279 8 6

7/10/13 Talathi 5723 5723 32 1

1/9/13 Talathi 4424 4424 29 0

15/6/13 Clerk 1622 1622 19 0

Driver 137 137 5 0

Total 25921 25921 219 24

Source of data- establishment dept record of collectorate kolhapur

Page 23: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Average cost saved per adjournments in one court for from 45 to 60 cases

ACTIVITY LITIGANT ADVOCATES

Travelling to court Rs.200 12000 6000(50% adv. From outside)

Daily wages lost 167 33400 500multiply by 120= 60000

Savings of litigants for advocates fee

Rs.500/case 60000 Can engage in other court

Earning of wages 167 33400 Can engage in other courts

Court employee time 5to 8 hr saving 500 /day Can engage in other work

Waiting for giving adjournments Nil now No trouble

Page 24: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

As-is and to be

Perticulars Before inception After

Mode of getting of certified copy

Manually by application at office

download

Time required to dispose a single case

18 to 22 months( 430 cases kept unattended)

11 months

Cost of certified stamp plus charges Rs.10 /copy in CFC

Time to get CC 20 To 40 days As soon as uploaded

Communication of operative orders

30 to 40 days SMS( postal cost saved)

Speed of disposal Less disposal than inward

10 % more than inward

Page 25: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

How we could build trust among people !

Answer sheets of all candidates scanned and uploaded to web portal

for public view and compare with model

answers.PDS allocation to each and

every village is communicated to 20persons per village

Sand auction complete transparency and ringing of

dominant people avoided resulting in to generate good revenue

Absolute transparency and timely communication to all

litigants and advocates simultaneously

Web publication of citizen related orders such as non agriculture orders, land

grants , project affected persons land bank and availability, judgments and

orders.

Page 26: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Positive changes from citizen point of view

Sr no KRA BEFORE AFTER CHANGE

1 Registering case 3days 1 day 2 day saving

2 Respondents notice 7 days 1 day 6 day

3 Intimation to respondent 15 days 1 day 14 days

4 First hearing day uncertain 30 days 30 days

5 Stay application decision Multiple dates 1 day 30 days

6 adjournments No advance advance Time cost

7 Average time for disposal 3 years 11 months 2 years

8 Case register unattended online All covered

9 intimation Only advocates both Cost, time saved

10 Case boards Only current All future transperancy

Page 27: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Positive changes from citizen point of viewSr no KRA BEFORE AFTER CHANGE

10 Status tracking No facility expect office visit

Citizen corner on web

Time, cost

11 Queue time for dates 6to 8 hours Single click No queue

12 Advocates access manually Separate corner

information of all their cases

13 judgements printing Pdf and upload

Paper save

14 Judgement reporting Post/ 30 days Click & upload

Cost,paper,time

15 Signing and seal manually DSC No cost of CC

16 Duplicate copy of order Re application download Cost & time

17 Open court Only litigant can see

Public domain

pro-RTI

Page 28: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Sr no KRA BEFORE AFTER CHANGE

18 Filing appeal time more Right time Speedy disposal

19 Cost of litigant more less Travel , paper, advocate fee, certified copy

20 Tax payer challan manual online paperless

21 Copies of challan three one Paper saved

22 Passing challan Going office Not required Time saved

23 Queue for challan in office and bank

2 days 1 hour Time saved

24 Recovery of tax Late by 7 days Next day Time saved

25 Bank commission Rs.60 / challan nil Saving money

Page 29: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Positive changes from citizen point of view

Sr no KRA BEFORE AFTER CHANGE

25 Safety to carry money lesser Safe due to bar code challan

Citizen friendly

26 banks Only SBI 13 banks Value added service

27 transaction Mercy of clerk automated Speedy service

28 Sand auction Only dominant bidder influnce

No chance transperant

29 Registration manual online No ringing

30 tendering Manually envelopes

online Travel/post

31 bidding Head quartermanualy

online Safe to all

Page 30: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Positive changes from citizen point of view

Sr no KRA BEFORE AFTER CHANGE

32 Refund of money One month Very day Time and intrest

33 Accuracy & fairness less absolute trust

34 queue line to all Three day No queue Hassle free35 Pension deposit 30 days 1 day Time 36 communication Self enquiry sms Senior citizen

trust37 middlemen dependency Not at all trust38 Web publication39 information RTI appl. Pro-active trust40 coverage Limited to his

informationOpen to all trust

41 Critical information(NA, LAND GRANT, TOUR, INSPECTIONS)

avoided Open to all TRUST

Page 31: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Activities Before inception of the COLIS

After

Commission of challan to be paid to banks (Rs60)/ challan 1650

Rs.99000 nil

reconciliation of recovery Treasury and AG office manual

Online with RBI

Tax calculation and payment manual Auto generation of challan and internet banking

Time taken to pass challan and payment

15 days One day

Monitoring of tax collection manually online

POSITIVE CHANGES IN ADMINISTRATION

Page 32: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

As-is and to be

perticulars Before After

MIS report manual dash board

Monitoring and control manual online

Ease of working difficult Easy and classified

Paper wastage more negligible

calling lower court record manually mail

Middlemen and touts Big problem no chance, absolutely nil

POSITIVE CHANGES IN ADMINISTRATION

Page 33: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

POSITIVE CHANGES IN ADMINISTRATION

Activity Before inception of COLIS after

PDS monitoring manual dash board

PDS registers manual online

Co –ordination with CFC difficult Easy and classified

PDS complaints 1530 average(1/4/2010-31/3/2011)

87(1/4/2012-31/3/2013)

Sand auction manually online

Pension distribution manual RTGS transfer

Page 34: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

STAKEHOLDERS BENEFITTED

Source of data- establishment dept record of collectorate kolhapur

scheme direct benefits numbers indirect benefits numbers

Revenue court litigants 7500 Revenue officers 800 all mah

advocates 1200 Law students 1200

NGOs 15

CFC 158

PDS scheme Card holders 896000 Godown keepers 28

Shop keepers 1640 Cwc offices 1

Gram panchayats

1234 NGO 50

Page 35: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Cost saving for other aspects

Paper cost -990002 employees work

reduced-(salaryRs.15000/month)

Per month saving =30000*12=360000(annual saving)

on commission of challan=1650*60=Rs.99000

on individual tax payer travel to office, bank and treasury for each challan=100

on travelling of sand bidders to head quarters(twice)=650*200=130000

On re-evaluation of marks for candidates appearing for exam=25000*500=1.25 crore

Saving on giving information to RTI applications

Page 36: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

How many people are benefitted

scheme direct benefits numbers indirect benefits numbers

sand auction bidders 650 sand purchaser anybody

E-pension Second world war soldier widows

884 Family members 884

Web publication All citizen 40 lakh Other district residents

-

Exam candidates applicants 25000

Project people PAP 6500 employer 250

WEB UPLOAD NSAP BENEFICIARIES/ VOTERS

28 LAKH

Source of data- establishment dept record of collectorate kolhapur

Page 37: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Systematic classification of sections and alphanumerical codes to cases

Independent COLIS login to every desk to maintain safety

Written arguments through soft copies in pen drive and by mails

DSC based judgment and orders

Delegation of powers of certain cases to sdo, tahasildars in respect of encroachments, boundary disputes.

Power to trial mutation of complaints to circle officers

New codes to certain sections with general orders

PDS inward reporting by Godown manager to DSO office

GPR-rev court

Page 38: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

COST SAVING

4250000

7250000

99000 350000 50000

rupees

litigant adjournmentadv adjournmentbank commissionemployee paymentpaper savingsand bidders

Page 39: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Web publication of 19 offices 37 branches 1832 FILES

COLLECTORATE SDO OFFICE TAHASIL

OFFICECIRCLE

OFFICES BRANCHES

HRD LAND RESETTLEMENT PDS

DISASTER MANAGEME

NT

ELECTION EGS GAOTHAN RECOVERY MINING

ENTETAINMENT

WATAN/INAM

LAND ACQUISITIO

N

SOCIAL ASSISTANCE

SCHEMES

GRAMPANCHAYAT

MUNCIPAL COUNCIL

GENERAL GRANCH

RECORD BRANCH ACCOUNTS PLANNING

ROAD DEVELOPME

NT

ADDITIONAL COLLE CTOR

BRANCH

MAGISTERIAL

SOLDIER WELFARE

SUPPLY ADMIN

Page 40: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Way forward

Online view of current status of ROR ( record of rights) to court presiding officer while hearing

Bio- metric attendance of litigants at the time of hearing

Video conference arguments if required other than written

arguments

Spot inspection through Google satellite view and mapping

To bring all civil and executive magisterial court proceedings

To cover all types of land revenue taxes such as non –

agriculture tax, education cess, local Govt. cess, original land

revenue from farmers

Page 41: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt

Page 42: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Case Types

Page 43: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Sub District Court

Page 44: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Advocate Details

Page 45: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Case File

Page 46: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Appellant

Page 47: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Prossiding

Page 48: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt SMS

Page 49: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt SMS

Page 50: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Daily Board

Page 51: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Notice

Page 52: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Document

Page 53: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Daily Board

Page 54: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Case Status

Page 55: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Case Status

Page 56: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Report

Page 57: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Report

Page 58: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Report

Page 59: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Report

Page 60: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt Report

Page 61: Dhulaj Appaso Balappa      ( Project Head) Additional  Collector,     District-  kolhapur

Collector Office Kolhapur

e-Revcourt

NOTICE

ADJOURNMENT if required

Applicant

Advocate

PUBLISH ON COLIS AND

DISTRICT

WEB PORTA

L

Applicant

RESPONDENT

RESPONDENT

SMS RESPONDENT for 1st hearing / POST