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DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
DHL EXPRESS – Excellence. Simply delivered.
DHL EXPRESS:
SERVICE & RATE GUIDE 2016 QATAR
DHL Service & Rate Guide 2016: Qatar
DHL EXPRESS: THE INTERNATIONAL SPECIALISTS
DHL EXPRESS is the global market leader and specialist
in international shipping and courier delivery services,
and we’ve been building and continuously improving our
service for more than 40 years. Key to our success is the
strength of our global network with more than 100,000
employees operating in more than 220 countries and
territories – all focused on delivering the highest levels
of service.
But what really sets us apart is the international shipping
expertise of our people. Their knowledge, coupled
with their passion and ‘can-do’ attitude, delivers a truly
world-class service and ensures that your shipments get
to their destination securely and as quickly as possible.
Their expertise has been further enhanced recently as a
result of all our employees participating in the company’s
award-winning Certified International Specialists (CIS)
engagement and development program.
This guide enables you to find out how DHL EXPRESS can
help you with your international shipping needs, and
to see what best fits your needs from our wide range of
products and services. Should you have any questions,
please get in touch with your account manager or visit us
on www.dhl.com.qa.
DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
2
DHL Service & Rate Guide 2016: Qatar
SERVICESAll our services are time definite and offer you a secure door-to-door delivery service of goods and documents
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.
DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Export services
Import services
EXPRESS ENVELOPE
Optional services
Surcharges
Customs services
EXPORT SERVICES DHL EXPRESS 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either
a next or second business day delivery. EXPRESS 9:00 is
offered to the majority of business centers in Europe,
the Middle East, Africa, Asia and the Americas. EXPRESS
9:00 features a money-back guarantee and is suitable for
pieces up to 30kg and shipments up to 300kg.
DHL EXPRESS 12:00
With EXPRESS 12:00 you will receive your shipments
before 12 noon on the next possible working day.
EXPRESS 12:00 offers a money-back guarantee and allows
for heavier pieces up to 70kg or 1,000kg per shipment.
DHL EXPRESS WORLDWIDE
Our most popular EXPRESS WORLDWIDE product offers
an end of day delivery service anywhere around the world
for pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and fast to more global destinations
across a single integrated network than any other express
delivery company.
Our international services at a glance
DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Service description Delivery before 9:00 (10:30 to the USA) on the next possible working day
Delivery before 12 noon on the next possible working day
Delivery by the end of the next possible working day
Money-back guarantee Yes* Yes* No
Countries and territories covered 53 75 More than 220
Delivery attempts 3 3 3
Maximum piece weight (not on pallet) 30kg 70kg 70kg
Maximum piece dimensions (L x D x H) 120 x 80 x 80 cm† 120 x 80 x 80 cm† 120 x 80 x 80 cm†
Pallets accepted No Yes (maximum 3) Yes (maximum 3)
Maximum pallet weight n/a 1,000kg 1,000kg
Maximum shipment weight 300kg 1,000kg 1,000kg
Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm
*Additional terms and conditions apply – see www.dhl.com/express for details.† Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.
To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 44587888.
3
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Export services
Import services
EXPRESS ENVELOPE
Optional services
Surcharges
Customs services
IMPORT SERVICES With our IMPORT EXPRESS WORLDWIDE you can import
shipments from over 200 countries in the world. This
is more than any other express delivery company can
offer. What’s more, Customers in, say, the USA can order
an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
If you need a faster delivery, our EXPRESS 9:00 and EXPRESS
12:00 services are available for import as well. You can
order an import from another country, to be delivered
to your country or any other destination, by using our
dedicated electronic shipping solution for imports. We have
one account number and one invoice in just one currency;
and with a fixed price you know exactly what to pay.
EXPRESS ENVELOPE Our EXPRESS ENVELOPE service provides door-to-door
international delivery of lightweight document
shipments by the end of the next possible business day.
It also offers you a carbon-neutral shipping at no extra
charge. Its features include:
n Up to 300 grams
n Global coverage
n Document shipments only
n Packaging envelope included
n GoGreen Climate Neutral service
4
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Export services
Import services
EXPRESS ENVELOPE
Optional services
Surcharges
Customs services
OPTIONAL SERVICES DHL EXPRESS offers a wide range of Optional Services
– from non-standard deliveries and billing options to
climate neutral shipping. In this way, we give you the
flexibility to choose the service that best fits your needs
when using our express delivery services worldwide.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL EXPRESS
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Non Standard Pickup View charges
If your business needs a dedicated vehicle to collect
unusual shipments or a pickup outside normal business
hours, we can arrange this for you.
Shipment Preparation View charges
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for
their preparation. DHL manages the entire process of
waybill preparation, content selection, labeling and
packaging, then sends the shipments to the designated
international business addresses.
Weekend Delivery View charges
We offer a Saturday delivery service from and to key cities.
Just give us the destination postcode and we’ll take care
of the rest.
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments in the unlikely event of
physical damage or loss. In addition, you can agree an
insurance premium based on the value of the contents
that will provide even greater peace of mind.
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can
extend the DHL standard liability with this service. It
provides coverage and compensation in the case of
loss or damage.
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method
to calculate their annual carbon emissions at a shipment
level and subsequently offset these emissions through
approved environmental programs. The whole process is
verified annually by an independent body accredited by
the United Nations.
5
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Export services
Import services
EXPRESS ENVELOPE
Optional services
Surcharges
Customs services
SURCHARGES In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are
fair for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment. It is derived from publically available fuel
oil indices that are also shown on the DHL Express website
at www.dhl.com/fuelsurcharge. The charge is calibrated
every month to the oil price that was current two months
prior to the billing month. The Fuel Surcharge applies to
international shipments.
Remote Area View charges
This fixed surcharge is applied when a shipment is sent
to or imported from a remote location, such as highlands
and islands. For shipment weights over the billed weight
of 70kg, a higher per kilo charge is payable. The Remote
Area surcharge applies to international shipments.
Over Weight Piece View charges
This fixed surcharge is applied to any piece that exceeds
the scale weight of 70kg. The Over Weight Piece
surcharge applies to international shipments.
Over Sized Piece View charges
This fixed surcharge is applied to any non-palletized piece
with a single dimension in excess of 120cm, or any pallet
with a base dimension in excess of 120cm or a height in
excess of 160cm. The Over Sized Piece surcharge applies to
domestic and international shipments.
Over Handled Piece View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable because of its shape,
packaging or content. The Over Handled Piece surcharge
applies to international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as
hazardous. Dangerous Goods surcharges apply to
international shipments.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Address Correction surcharge applies to international
shipments.
Storage at Facility View charges
This surcharge is applied to any shipment held at a DHL
facility for longer than seven days after the shipment
arrival date, during which time we seek further
instructions for delivery or collection from either the
shipper or receiver. The Storage at Facility surcharge
applies to international shipments.
6
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Export services
Import services
EXPRESS ENVELOPE
Optional services
Surcharges
Customs services
CUSTOMS SERVICES DHL EXPRESS is the international specialist in shipping,
with extensive knowledge and experience of dealing
with customs topics worldwide. For your peace of mind,
we provide a wide range of Customs Services support
for customs-clearance processes. By making sure that
clearance is a smooth and efficient process, we free you
to focus on your core business. With our online tool
(https://tas.dhl.com) we provide essential customs
information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, this service sees DHL credit or cash
used to fund the clearance, duty and tax charges relating to
a shipment or piece, instead of the receiver using their own
bond or credit line. The customs process is accelerated, with
DHL making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
This service covers any import of a non-document
shipment for which DHL advances customs duties, taxes
or regulatory charges; the same amount will then be
collected from the non-account holder at the time of
delivery. DHL assumes the risk of non-repayment by the
receiver, for which a charge is applied based on the credit
advanced, subject to a standard minimum.
Bonded Transit View charges
A bonded shipment occurs when DHL is requested to
move non-document foreign-origin goods to a location
other than the regular DHL gateway at destination.
Bonded Transit is normally operated within a country or
customs union, and is necessary prior to final clearance by
the importer or designated broker. Bonded Transit applies
to both export and import shipments whenever DHL is
required to open, manage or report any form of transfer
under bond using our own guarantee.
Handover to Broker View charges
At the customer’s request, the clearance paperwork
is transferred to an independent broker to handle
customs clearance within the same customs office.
DHL is subsequently not responsible for the timeliness
of the submission to customs or for the release of
the shipment.
7
DHL Service & Rate Guide 2016: Qatar
HOW TO SHIP WITH DHL EXPRESS
DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
How to prepare your shipment
Packaging your shipment
Paying for your shipment
HOW TO PREPARE YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment,
where its volumetric weight exceeds its actual weight,
the cost of the shipment is calculated on the space your
consignment takes up on the aircraft. This is a standard
IATA method. To calculate the volumetric weight of your
shipment, simply multiply the length (cm) by the height
(cm), multiply that sum by the width (cm), then divide the
total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL EXPRESS need to have a
fully completed DHL waybill or label securely attached to
each piece. This will enable the successful movement of
your shipment through the DHL network. Each waybill
or label is individually numbered to allow you to track
your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
required customs documentation, such as a commercial
or proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment and
the country you are sending to.
Commercial invoice
A commercial or proforma invoice is required when
sending goods to countries and territories outside your
origin country or customs union. All non-document
shipments must be accompanied by an invoice. This is
essentially a declaration containing all the details of a
transaction and is used by customs authorities to assess
if duties or taxes are payable. A commercial invoice is
used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example, when
sending samples).
Height
Length
Width
8
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
How to prepare your shipment
Packaging your shipment
Paying for your shipment
Your invoice will require the following details:
Bank Details
These are the bank details that will be used for the
transaction between the seller and buyer. These details are
not required for non-commercial / proforma invoices.
Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays. Descriptions should include the
items, how many there are, what they are made of, and
what they will be used for. For example, describing items
as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs
classification, safety and security reasons.
Commodity Code
This is the product identification code used by the exporting
country to classify the goods to be exported. It assists
clearance and avoids delays.
Country of Manufacture/ Origin
This relates to the place of manufacture, not the country of
export. If items are manufactured in more than one country,
please list the origins.
Total Declared Value
This is the total value of the transaction for customs
purposes based on the Incoterm selected. The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements.
Type of Export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
Reason for Export
This could be: For Sale; For Repair; After Repair; Gift; Sample;
Personal Use Not For Resale; Replacement; Intercompany
Transfer; or Personal Effects.
ExporterTax ID / VAT No:
Commercial Invoice
Bank Details Date:
Waybill Number:
Invoice No:
Exporter Code:
Importer (Bill to): Receiver if different from Importer
Tax ID / VAT No:
Shipment Reference:
Full Description of Goods
Commodity Code
Item Quantity
Unit Value[Currency]
Subtotal Value[Currency]
Net Weight
Country of Manufacture/Origin
Freight:
Insurance:
Total Declared Value/Currency: Total Net Weight/ kg(s)
Total Pieces Total Gross Weight/ kg(s)
Type of Export:
Incoterms:
Reason for Export:
I/ We hereby certifythat the information contained in this invoice is true and correct and that the contents of the shipmetns are as stated above
Position in Company: Signature:
Company Stamp
1
5
6
7
8
2 3 4
1
2
3
4
5
6
7
8
9
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
How to prepare your shipment
Packaging your shipment
Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL EXPRESS global network, it is important
that they are packaged and labeled correctly.
Packaging Guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment.
n The barcodes on the waybill are scanned at numerous
points during your shipment’s journey. Please ensure
the barcode is flat and not covered by tape, shrinkwrap
or strapping.
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes.
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes.
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There
should not be any possibility of the contents piercing
the packaging.
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg. For example, a shipment comprising
four 25kg pieces does not have to be placed on a pallet.
DHL Packaging
We offer a range of high-quality DHL-branded packaging
items, suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
For more information on the range of packaging available,
please contact your DHL Account Manager or local Customer
Service team.
PAYING FOR YOUR SHIPMENTYou can pay for DHL EXPRESS services either with cash, a
credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com/en/express/shipping/
open_account.html.
10
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
SHIPPING SOLUTIONS Making shipping easier
DHL EXPRESS offers a choice of electronic tools to suit
even the most demanding requirements. We invest
continually in market-leading technologies to make
it easier for you to send your shipments around the
world. As a result, you have more time to focus on
your business.
Our electronic solutions cover online and offline
options, as well as integrated solutions. In addition,
we provide industry-specific solutions tailored for
the Life Sciences and Technology sectors. More
information about our general capabilities is provided
on this page.
www.dhl.com
Our website provides a comprehensive guide to
DHL EXPRESS shipping services, as well as transport
news, service updates and contact details. To make doing
business with us even easier, the site features interactive
tools that include online booking, tracking and a
volumetric weight calculator.
MyDHL
MyDHL gives you access to all DHL’s online capabilities. It
allows you to prepare your shipments, arrange collections,
store address details and use proactive tracking services.
You can register online on www.mydhl.com to MyDHL
and benefit from online billing solutions, eReturn and a
lot more – all via a single portal, giving you access to one
or more accounts.
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email. DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
Customer Shipping Integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and
courier bookings.
Specific Solutions
DHL offers additional capabilities for businesses
requiring more specialized solutions – for example, its
Medical Express and Collect & Return services. For more
information, please contact your DHL Account Manager
or local Customer Service team on [email protected] and
+974 44587810 or +974 55819304.
SHIPPING TOOLS11
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
CALCULATE THE PRICE OF YOUR SHIPMENT
1. Decide which service best suits your needs
(see page 3 for international services)
2. Weigh your shipment (see page 8 and dhl.com/
volumetricweight)
3. Determine the rating zone of the destination
(see pages 14 and 15)
4. Find the rate for your shipment using the rating zone
and weight of your shipment.
Optional services View explanation How we charge Additional charge
Duties and Taxes Paid Per shipment QAR 75
Weekend Delivery Per item QAR 100
Shipment Insurance By shipment value QAR 60 or 2% of stated shipment value if higher
Extended Liability Per shipment QAR 20
GoGreen Climate Neutral By shipment weight QAR 0.5 per shipment
ZONES AND RATES
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
OPTIONAL SERVICES
12
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Surcharges View explanation How we charge Additional charge
Fuel Surcharge Variable surcharge
Remote AreaPer shipmentper weight
1001.40 per kilo
Additional Handling
Over Weight Piece Per piece 163
Over Sized Piece Per piece 163
Over Handled Piece Per piece 326
Dangerous Goods
Excepted Quantities Per shipment Quoted case-by-case
Limited Quantities Per shipment Quoted case-by-case
Full Dangerous Goods Per shipment Quoted case-by-case
Dry Ice (UN1845) Per shipment Quoted case-by-case
Lithium Batteries Section II (P1965, 966, 969) Per shipment Quoted case-by-case
Lithium Batteries Section I Per shipment Quoted case-by-case
Address Correction Per shipment 48
Storage at Facility Per day 25
Customs servicesView explanation
How we charge Additional charge
Disbursement Per shipment 50 or 2% of the credit advanced, if higher
Advance Payment Per shipment50 or 2% of the credit advanced, if higher
Bonded Transit Per shipment 120 QAR
Handover to Broker Per shipment 25 QAR
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
SURCHARGES
CUSTOMS SERVICES
13
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
SERVICE AND RATE OPTION MATRIX
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
Central African Republic 8 PChad 8 PChile 7 PChina, People’s Republic 6 P PColombia 7 P PComoros 8 PCongo 8 P PCongo, Democratic Rep. of 7 PCook Islands 8 PCosta Rica 7 PCote D’Ivoire 7 P PCroatia 7 PCuba 8 PCuracao 8 PCyprus 4 Doc PCzech Republic, The 7 P P PDenmark 4 P P PDjibouti 8 PDominica 8 PDominican Republic 8 PEast Timor 8 PEcuador 7 Doc PEgypt 2 Doc Doc PEl Salvador 7 PEritrea 8 PEstonia 7 PEthiopia 7 PFalkland Islands 8 PFaroe Islands 8 PFiji 7 PFinland 4 P PFrance 4 P P PFrench Guyana 8 PGabon 8 P PGambia 8 PGeorgia 7 PGermany 4 P P PGhana 7 PGibraltar 4 P P
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
Greece 4 P PGreenland 8 PGrenada 8 PGuadeloupe 8 PGuam 8 PGuatemala 7 PGuernsey 4 PGuinea Republic 8 PGuinea-Bissau 8 PGuinea-Equatorial 8 PGuyana (British) 8 PHaiti 8 PHonduras 7 PHong Kong 6 Doc Doc PHungary 7 P P PIceland 7 P PIndia 3 Doc PIndonesia 6 P PIran, Islamic Rep. of 8 Doc PIraq 8 PIreland, Rep. of 4 P P PIsrael 8 PItaly 4 P P PJamaica 7 PJapan 6 P PJersey 4 Doc P PJordan 2 Doc P PKazakhstan 7 P PKenya 7 PKiribati 8 PKorea, D.P.R. of (North) 6 PKorea, Rep. of (South) 6 P PKosovo 8 PKuwait 1 Doc P PKyrgyzstan 7 PLao P.D.R. 8 PLatvia 7 PLebanon 2 Doc P PLesotho 8 P
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
Afghanistan 8 PAlbania 7 PAlgeria 7 PAmerican Samoa 8 PAndorra 7 PAngola 7 P PAnguilla 8 PAntigua 8 PArgentina 7 P PArmenia 7 PAruba 8 PAustralia 6 P PAustria 4 P P PAzerbaijan 7 PBahamas 8 PBahrain 1 P P PBangladesh 3 Doc PBarbados 8 PBelarus 7 PBelgium 4 P P PBelize 7 PBenin 8 P PBermuda 8 PBhutan 8 P PBolivia 7 PBonaire 8 PBosnia and Herzegovina 7 PBotswana 8 PBrazil 7 P PBrunei 6 PBulgaria 7 P PBurkina Faso 8 P PBurundi 8 PCambodia 7 PCameroon 7 P PCanada 5 PCanary Islands, The 7 PCape Verde 8 PCayman Islands 8 P
14
Doc = document contents only P = document and non-document contents
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Doc = document contents only P = document and non-document contents
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
SERVICE AND RATE OPTION MATRIX continued
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
Liberia 7 PLibya 8 PLiechtenstein 4 PLithuania 7 PLuxembourg 4 P P PMacau 6 PMacedonia, Rep. of 7 PMadagascar 8 PMalawi 8 PMalaysia 6 P PMaldives 7 PMali 7 P PMalta 4 Doc PMarshall Islands 8 PMartinique 8 PMauritania 8 PMauritius 7 PMayotte 8 PMexico 5 PMicronesia, Fed. States of 8 PMoldova, Rep. of 7 PMonaco 4 PMongolia 8 PMontenegro, Rep. of 8 PMontserrat 8 PMorocco 6 Doc PMozambique 8 P PMyanmar 7 PNamibia 8 PNauru, Rep. of 7 PNepal 6 PNetherlands, The 4 P P PNevis 8 PNew Caledonia 8 PNew Zealand 6 PNicaragua 7 PNiger 8 PNigeria 7 P PNiue 8 P
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
Northern Mariana Islands 8 PNorway 4 P POman 1 Doc P PPakistan 3 PPalau 8 PPanama 7 P PPapua New Guinea 8 PParaguay 7 PPeru 7 PPhilippines, The 6 Doc P PPoland 7 P PPortugal 4 P P PPuerto Rico 8 PReunion, Island of 8 PRomania 7 PRussian Federation, The 7 PRwanda 8 PSamoa 8 PSan Marino 8 P P PSao Tome & Principe 8 PSaudi Arabia 2 Doc P PSenegal 8 P PSerbia, Rep. of 8 PSeychelles 8 PSierra Leone 8 PSingapore 6 Doc Doc PSlovakia 7 P P PSlovenia 7 P P PSolomon Islands 8 PSomalia 8 PSomaliland, Rep. of (North Somalia) 8 PSouth Africa 7 P PSouth Sudan 7 PSpain 4 P P PSri Lanka 3 PSt. Barthelemy 8 PSt. Eustatius 8 PSt. Helena 8 P
Country Zone EXPRESS 9:00
EXPRESS 12:00
EXPRESS WORLDWIDE
St. Kitts 8 PSt. Lucia 8 PSt. Maarten 8 PSt. Vincent 8 PSudan 7 P PSuriname 8 PSwaziland 8 PSweden 4 P P PSwitzerland 4 P P PSyria 8 Doc PTahiti 8 PTaiwan 6 Doc P PTajikistan 7 PTanzania 8 Doc Doc PThailand 6 Doc P PTogo 8 P PTonga 8 PTrinidad and Tobago 7 PTunisia 7 PTurkey 3 P PTurks and Caicos Islands 8 PTuvalu 8 PUganda 7 Doc P PUkraine 7 PUnited Arab Emirates 1 Doc P PUnited Kingdom 3 P P PUnited States of America 5 P P PUruguay 7 PUzbekistan 7 PVanuatu 8 PVatican City 4 P P PVenezuela 7 P PVietnam 6 PVirgin Islands (British) 8 PVirgin Islands (US) 8 PYemen, Rep. of 8 Doc PZambia 8 P PZimbabwe 8 P P
15
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
0.5 186 219 234 238 244 272 286 334
1 243 276 301 314 339 373 415 482
1.5 300 333 368 390 434 474 544 630
2 357 390 435 466 529 575 673 778
Documents from 2.5kg and non-documents from 0.5kg
0.5 250 311 318 323 329 349 356 412
1 315 376 383 410 438 463 506 585
1.5 380 441 448 497 547 577 656 758
2 445 506 513 584 656 691 806 931
2.5 510 576 583 671 765 805 956 1104
3 553 630 648 736 835 875 1089 1260
3.5 596 684 713 801 905 945 1222 1416
4 639 738 778 866 975 1015 1355 1572
4.5 682 792 843 931 1045 1085 1488 1728
5 725 846 908 996 1115 1155 1621 1884
5.5 768 900 973 1061 1185 1225 1754 2040
6 811 954 1038 1126 1255 1295 1887 2196
6.5 854 1008 1103 1191 1325 1365 2020 2352
7 897 1062 1168 1256 1395 1435 2153 2508
7.5 940 1116 1233 1321 1465 1505 2286 2664
8 983 1170 1298 1386 1535 1575 2419 2820
8.5 1026 1224 1363 1451 1605 1645 2552 2976
9 1069 1278 1428 1516 1675 1715 2685 3132
9.5 1112 1332 1493 1581 1745 1785 2818 3288
10 1155 1386 1558 1646 1815 1855 2951 3444
11 1187 1429 1612 1711 1885 1925 3084 3600
12 1219 1472 1666 1776 1955 1995 3217 3756
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
13 1347 1644 1882 2036 2235 2275 3749 4380
14 1411 1730 1990 2166 2375 2415 4015 4692
15 1475 1816 2098 2296 2515 2555 4281 5004
16 1539 1902 2206 2426 2655 2695 4547 5316
17 1603 1988 2314 2556 2795 2835 4813 5628
18 1667 2074 2422 2686 2935 2975 5079 5940
19 1731 2160 2530 2816 3075 3115 5345 6252
20 1795 2246 2638 2946 3215 3255 5611 6564
21 1859 2332 2746 3076 3355 3395 5877 6876
22 1923 2418 2854 3206 3495 3535 6143 7188
23 1987 2504 2962 3336 3635 3675 6409 7500
24 2051 2590 3070 3466 3775 3815 6675 7812
25 2115 2676 3178 3596 3915 3955 6941 8124
26 2179 2762 3286 3726 4055 4095 7207 8436
27 2243 2848 3394 3856 4195 4235 7473 8748
28 2307 2934 3502 3986 4335 4375 7739 9060
29 2371 3020 3610 4116 4475 4515 8005 9372
30 2435 3106 3718 4246 4615 4655 8271 9684
40 2875 3786 4598 5366 5835 5875 10931 12804
50 3315 4466 5478 6486 7055 7095 13591 15924
60 3755 5146 6358 7606 8275 8315 16251 19044
70 4195 5826 7238 8726 9495 9535 18911 22164
Multiplier rate per additional 1kg from 71kg
From 70.1 62 82 110 124 146 148 244 296
From 300.1 62 82 106 124 138 140 244 296
Rates by zone and product
Add 80 QAR to the above prices for EXPRESS 9:00 or add 40 QAR for EXPRESS 12:00Terms and conditions apply – see www.dhl.com.qa/express for details
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
DHL EXPRESS WORLDWIDE: EXPORT RATES
16
DHL Service & Rate Guide 2016: Qatar DHL EXPRESS: the international specialists
Services
How to ship with DHL EXPRESS
Shipping tools
Zones and rates
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Documents only up to 2kg
0.5 186 219 234 238 244 272 286 334
1 243 276 301 314 339 373 415 482
1.5 300 333 368 390 434 474 544 630
2 357 390 435 466 529 575 673 778
Documents from 2.5kg and non-documents from 0.5kg
0.5 250 311 318 323 329 349 356 412
1 315 376 383 410 438 463 506 585
1.5 380 441 448 497 547 577 656 758
2 445 506 513 584 656 691 806 931
2.5 510 576 583 671 765 805 956 1104
3 553 630 648 736 835 875 1089 1260
3.5 596 684 713 801 905 945 1222 1416
4 639 738 778 866 975 1015 1355 1572
4.5 682 792 843 931 1045 1085 1488 1728
5 725 846 908 996 1115 1155 1621 1884
5.5 768 900 973 1061 1185 1225 1754 2040
6 811 954 1038 1126 1255 1295 1887 2196
6.5 854 1008 1103 1191 1325 1365 2020 2352
7 897 1062 1168 1256 1395 1435 2153 2508
7.5 940 1116 1233 1321 1465 1505 2286 2664
8 983 1170 1298 1386 1535 1575 2419 2820
8.5 1026 1224 1363 1451 1605 1645 2552 2976
9 1069 1278 1428 1516 1675 1715 2685 3132
9.5 1112 1332 1493 1581 1745 1785 2818 3288
10 1155 1386 1558 1646 1815 1855 2951 3444
11 1187 1429 1612 1711 1885 1925 3084 3600
12 1219 1472 1666 1776 1955 1995 3217 3756
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
13 1347 1644 1882 2036 2235 2275 3749 4380
14 1411 1730 1990 2166 2375 2415 4015 4692
15 1475 1816 2098 2296 2515 2555 4281 5004
16 1539 1902 2206 2426 2655 2695 4547 5316
17 1603 1988 2314 2556 2795 2835 4813 5628
18 1667 2074 2422 2686 2935 2975 5079 5940
19 1731 2160 2530 2816 3075 3115 5345 6252
20 1795 2246 2638 2946 3215 3255 5611 6564
21 1859 2332 2746 3076 3355 3395 5877 6876
22 1923 2418 2854 3206 3495 3535 6143 7188
23 1987 2504 2962 3336 3635 3675 6409 7500
24 2051 2590 3070 3466 3775 3815 6675 7812
25 2115 2676 3178 3596 3915 3955 6941 8124
26 2179 2762 3286 3726 4055 4095 7207 8436
27 2243 2848 3394 3856 4195 4235 7473 8748
28 2307 2934 3502 3986 4335 4375 7739 9060
29 2371 3020 3610 4116 4475 4515 8005 9372
30 2435 3106 3718 4246 4615 4655 8271 9684
40 2875 3786 4598 5366 5835 5875 10931 12804
50 3315 4466 5478 6486 7055 7095 13591 15924
60 3755 5146 6358 7606 8275 8315 16251 19044
70 4195 5826 7238 8726 9495 9535 18911 22164
Multiplier rate per additional 1kg from 71kg
From 70.1 62 82 110 124 146 148 244 296
From 300.1 62 82 106 124 138 140 244 296
Add 80 QAR to the above prices for EXPRESS 9:00 or add 40 QAR for EXPRESS 12:00Terms and conditions apply – see www.dhl.com.qa/express for details
Calculate the price of your shipment
Optional services
Surcharges
Customs services
Service and rate option matrix
DHL EXPRESS WORLDWIDE: export
DHL EXPRESS WORLDWIDE: import
Rates by zone and product
DHL EXPRESS WORLDWIDE: IMPORT RATES
17
Country Head Office address
DHL Express
Salwa Road
P.O. Box 9520
Doha
For contact details of the DHL EXPRESS office nearest to you
please visit our website at www.dhl.com.qa
Valid from: 1st January 2016