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DHL EXPRESS
SERVICE & RATE GUIDE 2019 INDIAPlease click the menu below to go directly to the information you are looking for.
The International SpecialistsPage 2
ServicesPage 4
How to Ship with DHL ExpressPage 10
Shipping Tools Page 14
Zones and Rates Page 15
DHL Service & Rate Guide 2019: India 2
50 YEARS OF DELIVERING FOR OUR CUSTOMERSAn ambitious BEGINNING
In 2019, DHL reaches a milestone we are incredibly proud
of: 50 years of delivering for our customers. We started our
journey in the same year as another famous event – the
1969 moon landings. And in the same pioneering spirit
we started small but with the world in our sights. After 50
years, we are proud of our 120,000 Certified International
Specialists and leading infrastructure spread over more
than 220 countries and territories worldwide – these allow
us to truly be the most global service provider for our
customers. We bring you expertise combined with passion,
a can-do attitude and a desire for speed.
It’s all thanks to our CUSTOMERS
You place your shipments in our hands, and in so doing
you put your trust in us. Every time. In fact, 160 million
times each year. We THANK you and we celebrate YOUR
TRUST over the past 50 years.
An ambitious FUTURE
A company that has always been on the move, DHL Express
is embracing the future. We are committed to remaining
at the forefront of an evolving world – from leading the
way on e-commerce, to our GoGreen commitment, to
deploying the latest technologies to get things First Time
Right and enabling trade in new markets. Cherishing our
pioneering spirit, we look forward with our customers to
the next 50 years – to 2069 and beyond!
Join us on this journey – the best is yet to come!
John Pearson
CEO, DHL Express
THE INTERNATIONAL SPECIALISTS
DHL Service & Rate Guide 2019: India 3
DHL Express is the global market leader and specialist in
international shipping and courier delivery services. We
have been building and continuously improving our service
for 50 years. Key to our success is the strength of our global
network, spanning more than 220 countries and territories,
in which some 120,000 employees provide services to more
than 2.5 million customers.
What really sets us apart is the international shipping
expertise of our people. Their knowledge, coupled with
their passion and ‘can-do’ attitude, delivers a truly world-
class service and ensures that your shipments get to their
destination securely and as quickly as possible.
Through our Certified International Specialist Program we
provide all DHL Express employees with the specialized
knowledge they need to do their job competently and
confidently – and that’s good news for both employees and
customers. As Certified International Specialists you can rely
on DHL Express as the experts in international express.
This guide enables you to find out how DHL Express can help
you with your international shipping needs, and to see what
best fits your needs from our wide range of products and
services. Should you have any questions, please get in touch
with your DHL Account Manager or visit us at dhl.co.in.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
DHL Service & Rate Guide 2019: India
SERVICES4
EXPORT SERVICES DHL Express Worldwide
Our most popular product, DHL Express Worldwide, offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company.
DHL Express 12:00
With DHL Express 12:00 you will receive your shipments
before 12 noon on the next possible business day. DHL
Express 12:00 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg.
DHL Express 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either a
next or second business day delivery. DHL Express 9:00 is
offered to the majority of business centers in Europe, the
Middle East, Africa, Asia and the Americas. DHL Express 9:00
features a money-back guarantee and is suitable for pieces
up to 30kg and shipments up to 300kg.
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.
Our international services at a glance
DHL Express Worldwide
DHL Express 12:00DHL Express 9:00 (10:30 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 9:00 (10:30 to the USA) on the next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 89 28
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment - 10 10
Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see dhl.co.in/express for details.†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
SERVICES5
IMPORT SERVICES With our DHL Express Worldwide Import product, you can
import shipments from over 200 countries and territories
in the world. This is more than any other express delivery
company can offer. What’s more, customers in, say, the USA can
order an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.
If you need a faster delivery, our DHL Express 12:00 and DHL
Express 9:00 services are available for import as well. You can
order an import from another country, to be delivered to
your country or any other destination, by using our dedicated
electronic shipping solution for imports. You will have one
account number, one invoice in a single currency and a fixed
price that means you know exactly what you will pay.
DHL EXPRESS ENVELOPEOur DHL Express Envelope service provides door-to-door
international delivery of lightweight document
shipments by the end of the next possible business day.
It also offers you carbon neutral shipping at no extra charge.
Its features include:
n Up to 300 grams
n Global coverage
n Document shipments only
n Packaging envelope included
n GoGreen Climate Neutral service
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
SERVICES6
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCEInternational e-commerce
The explosion in online shopping extends across borders, with
international purchases set to increase threefold by 2020. DHL
supports our customers’ international growth with:
n Global reach
n Express options
n Duties and taxes paid options and customs expertise
n Late pick ups
n Easy returns solutions
Fast, flexible and easy
Consumers expect everything ‘on demand’ – anytime,
anywhere. DHL shipping options give customers a distinct
competitive edge: over 90% of online consumers look at the
available delivery options before going to the checkout,
and their decision is influenced by delivery speed, flexibility
and ease.
On Demand Delivery
DHL’s On Demand Delivery tool keeps receivers
informed of shipment progress, allowing them to
reschedule, reroute, release or conveniently collect
from a DHL Service Point. It is an innovative, easy-to-
use, mobile-friendly service, especially for private or
residential deliveries.
Designed to enhance the online shopper’s
experience, especially for private or residential
deliveries, the service is available globally, meaning
consistent service standards and a harmonized user
experience.
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers
such as ‘The 21st Century Spice Trade’, customer and trend
research and market intelligence tools can enable you to
better understand your customers and shipping requirements
to take the next step in your e-commerce journey.
Our customers go global with ease and speed, maximizing the
enormous potential of international e-commerce.
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
SERVICES7
OPTIONAL SERVICES DHL Express offers a wide range of optional services – from
non-standard deliveries and billing options to climate neutral
shipping. You have the flexibility to choose the best service
for your needs with our express delivery services worldwide.
Duties and Taxes Paid View charges
DHL Express can arrange for the shipper or a third party to be
billed for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Shipment Value Protection View charges
We recommend this comprehensive protection for your
valuable or personal shipments, giving you peace of mind in
the unlikely event of physical damage or loss.
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can extend
the DHL standard liability with this service. It provides
coverage and compensation in the case of loss or damage.
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address. DHL will ensure your shipment is not re-directed, or
delivered at an alternative address.
GoGreen Climate Neutral View charges
This service is for customers who need a
reliable method to calculate their annual
carbon emissions at a shipment level and
subsequently offset these emissions
through approved environmental programs. The whole process
is verified annually by an independent body accredited by the
United Nations.
DHL can also provide reports for either a high level estimate
or a detailed carbon footprint. Please contact Customer
Service or your Sales Representative to learn more.
For a full list of optional services, please visit our website at dhl.co.in/optional_services.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
SERVICES8
SURCHARGES In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair
for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges. It
is derived from publicly available fuel oil indices that are also
shown on the DHL Express website at dhl.com/fuelsurcharge.
The charge is calibrated every month to the oil price that
was current two months prior to the billing month. The Fuel
Surcharge applies to international shipments.
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve.
The Remote Area surcharge applies to international and
domestic shipments.
Oversize Piece View charges
This fixed surcharge applies to every piece, including a
pallet, that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm. The Oversize Piece surcharge
applies to international shipments.
Non-Stackable Pallet View charges
This fixed surcharge is applied to every pallet within a
shipment that cannot be stacked, either on request by the
shipper, or because of its shape, content or packaging. This
surcharge applies to international shipments.
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous.
It applies to international shipments.
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966, 967, 969 and 970, Section II.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. This
surcharge applies to international shipments.
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war, civil unrest, or continuous
threats from terrorism (Elevated Risk), or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination).
For a full list of surcharges, please visit our website at dhl.co.in/surcharges.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
SERVICES9
CUSTOMS SERVICES DHL Express is the international specialist in shipping, with
extensive knowledge and experience of dealing with customs
topics worldwide. For your peace of mind, we provide a wide
range of customs support for standard as well as non-routine
customs-clearance processes. By making sure that clearance is a
smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core
business. With our online tool (tas.dhl.com) we provide essential
customs information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, DHL credit or cash is used to fund
the clearance, duty and tax charges relating to a shipment
or piece, instead of the receiver using their own bond or
credit line. The customs process is accelerated, with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
The service covers any import of a non-document shipment
for which DHL has paid or used its customs credit line
advancing customs duties, taxes or regulatory charges on
behalf of those importers with whom DHL has no contract.
The charge is based on the credit advanced or guaranteed
and is subject to a standard minimum.
Broker Notification View charges
At the customer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform
the import clearance and resume the delivery to the
final destination once the clearance is completed. DHL
is subsequently not responsible for the timeliness of the
submission to customs or for the release of the shipment.
Formal Clearance View charges
Applied in selected countries, when importing goods with
an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities, or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form.
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
Charges take effect three calendar days after the freight
arrival date or broker notification, whichever is later. The
charge applies to the duty and taxes payer.
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight. Depending
on origin country, shippers that submit a declaration online
may avoid the local charge.
Release to Broker View charges
At shipper or importer request, the release of a DHL Express
shipment to the customers designated customs broker of
choice. DHL will transfer the responsibility for a shipment
and related customs documentation to the customer’s
nominated broker for clearance and last mile delivery.
For a full list of customs services, please visit our website at dhl.co.in/customs_services.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Export Services Import Services DHL Express Envelope E-commerce Optional Services Surcharges Customs Services
DHL Service & Rate Guide 2019: India
HOW TO SHIP WITH DHL EXPRESS
10
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment, where
its volumetric weight exceeds its actual weight, the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft. This is a standard IATA method. To
calculate the volumetric weight of your shipment, simply
multiply the length by height by width in centimetres, then
divide the total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery. Your shipment may also
need to be accompanied by customs documentation, such
as a commercial or proforma invoice, as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to.
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
A proforma invoice is used when sending goods of no
commercial value (for example, when sending samples).
Height
WidthLength
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
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DHL Service & Rate Guide 2019: India
HOW TO SHIP WITH DHL EXPRESS
11
Your invoice will require the following details:
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer. These details are
not required for non-commercial/proforma invoices.
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays. Descriptions should include the
items, how many there are, what they are made of, and
what they will be used for. For example, describing items
as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs
classification, safety and security reasons.
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported. It assists
clearance and avoids delays.
4 Country of manufacture/origin
This relates to the place of manufacture, not the country of
export. If items are manufactured in more than one country,
please list the origins.
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected. The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements.
6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
8 Reason for export
This could be: For Sale; For Repair; After Repair; Gift;
Sample; Personal Use Not For Resale; Replacement;
Intercompany Transfer; or Personal Effects.
ExporterTax ID/VAT No:
Commercial Invoice
Bank details Date:
Waybill number:
Invoice no:
Exporter code:
Importer (Bill to): Receiver if different from Importer
Tax ID/VAT No:
Shipment reference:
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufacture/origin
Freight:
Insurance:
Total declared value/currency: Total net weight/ kg(s)
Total Pieces Total gross weight/ kg(s)
Type of export:
Incoterms:
Reason for export:
I/We hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company: Signature:
Company stamp
1
2 3 4
5
6
7
8
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
DHL Service & Rate Guide 2019: India
HOW TO SHIP WITH DHL EXPRESS
12
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network, it is important that
they are packaged and labeled correctly.
Packaging guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipment’s journey. Please ensure the barcode
is flat and not covered by tape, shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg. For example, a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items, suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
For more information please refer to the Packing Guide
available on dhl.co.in/packingguide.
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL. This list includes items which are prohibited for
carriage by any law, regulation or statute of any federal,
state or local government of any country from, to or
through which the items may be carried. For international
carriage there may be additional prohibited items specified
by the country of destination. DHL may at its sole discretion
refuse to carry other items not listed below.
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender – bank notes, currency notes and coins)
n Complete firearms, ammunition, explosives/explosive
devices including inert explosives and test pieces, air guns,
replica and imitation firearms
n Human remains or ashes in any form
n Hunting (animal) trophies, animal parts such as ivory
and shark’s fin, animal remains or ashes, or animal by-
products and derived products not intended for human
consumption, prohibited for movement by the CITES
Convention and/or local law
n Illegal goods, such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals,
reptiles, fish, invertebrates, amphibians, birds, insects,
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
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DHL Service & Rate Guide 2019: India
HOW TO SHIP WITH DHL EXPRESS
13
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL. To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer.
n Air guns, tasers, imitation or replica firearms, firearm
parts and replica ammunition (includes rifle butts, trigger
mechanisms, screws/bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500,000
n Banderols/Tax stickers with a shipment value in excess of
EUR 500,000
n Cannabis for medicinal purposes from bona fide
pharmaceutical manufacturers with appropriate licences
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case. The
value of one shipment must not exceed EUR 10,000
n Cigarettes, cigars, tobacco products and electronic
cigarettes with a shipment value in excess of EUR 500,000
n Commemorative coins and medals with an individual
value or total shipment value of EUR 2,000 or more are
restricted for carriage
n Dangerous/hazardous goods including but not limited to
perfumes, aftershaves, aerosols, flammable substances, dry
ice, biological substances, UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (“IATA”), the Agreement
on Dangerous Goods by Road (“ADR”) or International
Maritime Dangerous Goods (“IMDG”) regulations.
Applicable to all shipments valued in excess of EUR 500,000
n Financial and monetary commodities – examples include
but are not limited to activated SIM cards for mobile
phones, blank or activated credit or cash dispenser cards,
blank cheques, event tickets, lottery tickets, money or
postal orders, pre-paid phone cards, tickets (blank stock),
traveller’s cheques, vouchers/tokens, unused stamps etc.
Applicable to all shipments valued in excess of EUR 500,000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5,000. The shipment must not exceed EUR 100,000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash, a
credit card or by bank transfer. You can open an account
with DHL Express to pay via bank transfer; and all account
customers receive invoices on a pre-agreed basis. For
more details, please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhl.co.in/en/express/shipping/open_account.
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
DHL Service & Rate Guide 2019: India
SHIPPING TOOLS14
SHIPPING TOOLSMaking shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements. We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world. As a result, you have
more time to focus on your business.
Our electronic solutions cover online and offline options,
as well as integrated solutions. In addition, we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors. More information about our general
capabilities is provided on this page.
dhl.com
Our website provides a comprehensive guide to DHL Express
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator.
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which is easy
to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
The all-new MyDHL+ re-imagines the way the
shipping business does business, by combining the
tools and services our customers use most. With
the new mobile friendly and intuitive interface,
customers can now import, export, schedule a
pickup, track shipments and pay bills more quickly
than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly
easy to navigate the complexities of international
shipping. Try it out now at mydhl.com.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides global
shipment tracking while making it faster and easier to access
information about transit times, rates and courier bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Collect & Return services. For more information, please contact
your DHL Account Manager or local Customer Service team.
The international specialists Services How to ship with DHL Express Shipping tools Zones and ratesThe International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
DHL Service & Rate Guide 2019: India
ZONES AND RATES15
CALCULATE THE PRICE OF YOUR SHIPMENT
1. Decide which service best suits your needs (see page 4 for
international services)
2. Weigh your shipment (see page 10 and dhl.com/
volumetricweight).
3. Determine the rating zone of the origin or destination
(see pages 17 and 18)
4. Find the rate using the rating zone and weight of your
shipment (see page 19 for exports and page 21 for
imports)
Optional services View explanation Charging method Charge
Duties and Taxes Paid Per shipment INR 2,350
Shipment Value Protection By shipment valueINR 600 or 0.35% of Shipment Value for Outbound & INR 1,200 or 1% of Shipment Value for Inbound whichever is higher
Extended Liability Per shipment INR 330
Direct Signature Per shipment INR 375
GoGreen Climate Neutral By shipment weightINR 8 per kg INR 8 minimum per shipment
OPTIONAL SERVICES
For a full list of optional services, please visit your country website at dhl.co.in/optional_services
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
Calculate the Price of Your Shipment Optional Services Surcharges Customs Services Service Capability
and Rating Zones Export Services Import Services
DHL Service & Rate Guide 2019: India
ZONES AND RATES16
Surcharges View explanation Charging method Charge
Fuel Surcharge Per shipment As per index
Remote AreaBy shipment weight
INR 24 per kg INR 2,100 minimum per shipment
Additional Handling
Oversize Piece Per piece INR 6,500
Non-Stackable Pallet Per piece INR 12,000
Dangerous Goods
Lithium Batteries Section II (PI965) Per shipment INR 6,000
Excepted Quantities Per shipment INR 5,000
Address Correction Per shipment INR 800
Data Entry Per shipment INR 250
Security Charges
Elevated Risk Per shipment INR 1,750
Restricted Destination Per shipment INR 2,500
Customs services View explanation Charging method Charge
Disbursement Per shipment INR 500, or 2.5% of the credit advanced if higher
Advance Payment Per shipmentINR 500, or 2.5% of the credit advanced if higher
Formal Clearance Per shipment INR 2,400
Broker Notification Per shipment INR 2,500
Bonded StoragePer shipment and per kg per day (Charged after 3 calendar days)
INR 500 per shipment and INR 4.45 per kg (both per day)
Export Declaration Per shipment INR 2,000
Release to Broker Per shipment INR 2,500
CUSTOMS SERVICES
SURCHARGES
Please visit our website for a full list of surcharges and customs services.
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ZONES AND RATES17
SERVICE CAPABILITY AND RATING ZONES
Country/Territory ZoneDHL
Express Worldwide
DHL Express 12:00
DHL Express 9:00 Imports
Afghanistan 11 P P
Albania 11 P PAlgeria 11 P PAmerican Samoa 9 P PAndorra 8 P PAngola 11 P PAnguilla 10 P PAntigua 10 P PArgentina 10 P P PArmenia 11 P PAruba 10 P PAustralia 6 P P doc PAustria 7 P P doc PAzerbaijan 11 P PBahamas 10 P PBahrain 4 P P PBangladesh 1 P PBarbados 10 P PBelarus 8 P PBelgium 7 P P doc PBelize 10 P PBenin 11 P PBermuda 10 P P
Bhutan 1 P P
Bolivia 10 P P
Bonaire 10 P P
Bosnia and Herzegovina 11 P P
Botswana 11 P P P
Brazil 10 P P P
Brunei 5 P P P
Bulgaria 8 P P P
Burkina Faso 11 P P P
Burundi 11 P P
Cambodia 5 P P P
Cameroon 11 P P P
Canada 9 P P P
Canary Islands, The 8 P P
Cape Verde 11 P P
Cayman Islands 10 P P
Central African Republic 11 P P
Chad 11 P P
Chile 10 P P P
China, People’s Republic 3 P P P
Colombia 10 P P doc P
Comoros 11 P P
Congo 11 P P
Congo, Democratic Rep. of 11 P P P
Cook Islands 11 P P
Costa Rica 10 P P P
Cote d’Ivoire 11 P P P
Croatia 7 P P
Cuba 11 P P
Curacao 10 P P
Cyprus 7 P P P
Czech Republic, The 7 P P doc P
Denmark 7 P P doc P
Djibouti 11 P P
Dominica 10 P P
Dominican Republic 10 P P
Country/Territory ZoneDHL
Express Worldwide
DHL Express 12:00
DHL Express 9:00 Imports
Ecuador 10 P P P
Egypt 11 P P P
El Salvador 10 P P
Eritrea 11 P P
Estonia 7 P P P
Ethiopia 11 P P
Falkland Islands 8 P P
Faroe Islands 8 P P
Fiji 11 P P
Finland 7 P P P
France 7 P P doc P
French Guyana 10 P P
Gabon 11 P P P
Gambia 11 P P
Georgia 11 P P
Germany 7 P P doc P
Ghana 11 P P P
Gibraltar 8 P P P
Greece 7 P P P
Greenland 8 P P
Grenada 10 P P
Guadeloupe 10 P P
Guam 9 P P
Guatemala 10 P P P
Guernsey 8 P P doc P
Guinea Republic 11 P P
Guinea-Bissau 11 P P
Guinea-Equatorial 11 P P
Guyana (British) 10 P P
Haiti 10 P P
Honduras 10 P P
Hong Kong 2 P P doc P
Hungary 7 P P P
Iceland 8 P P P
Indonesia 5 P P
Iran (Islamic Republic of) 11 P P
Iraq 11 P P
Ireland, Republic of 7 P P doc P
Israel 8 P P
Italy 7 P P doc P
Jamaica 10 P P
Japan 5 P P P
Jersey 8 P P doc P
Jordan 4 P P P
Kazakhstan 11 P P P
Kenya 11 P P P
Kiribati 11 P P
Korea, Republic Of 5 P P P
Korea, The D.P.R of 11 P P
Kosovo 11 P P
Kuwait 4 P P P
Kyrgyzstan 11 P PLao People's Democratic Rep 5 P P
Latvia 7 P P
Lebanon 4 P P P
Lesotho 11 P P
Liberia 11 P P
Libya 11 P P
Liechtenstein 7 P P
doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
Table continues overleaf
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DHL is pleased to now extend our global network to Turkmenistan
DHL Service & Rate Guide 2019: India
ZONES AND RATES18
SERVICE CAPABILITY AND RATING ZONES
Country/Territory ZoneDHL
Express Worldwide
DHL Express 12:00
DHL Express 9:00 Imports
Lithuania 7 P P P
Luxembourg 7 P P doc P
Macau 5 P P P
Macedonia, Republic of 11 P P
Madagascar 11 P P P
Malawi 11 P P
Malaysia 2 P P P
Maldives 1 P P
Mali 11 P P
Malta 7 P P
Marshall Islands 9 P P
Martinique 10 P P
Mauritania 11 P P
Mauritius 11 P P
Mayotte 11 P P
Mexico 9 P PMicronesia, Federated States of 11 P P
Moldova, Republic Of 11 P P
Monaco 7 P P
Mongolia 5 P P
Montenegro, Republic of 11 P P
Montserrat 10 P P
Morocco 11 P P
Mozambique 11 P P P
Myanmar 5 P P
Namibia 11 P P P
Nauru, Republic Of 11 P P
Nepal 1 P P P
Netherlands Antilles 11 P P
Netherlands, The 7 P P doc P
Nevis 10 P P
New Caledonia 11 P P
New Zealand 6 P P P
Nicaragua 10 P P P
Niger 11 P P
Nigeria 11 P P P
Niue 11 P P
Norway 7 P P P
Oman 4 P P P
Pakistan 4 P P P
Palau 11 P P
Panama 10 P P
Papua New Guinea 6 P P
Paraguay 10 P P P
Peru 10 P P P
Philippines, The 5 P P doc P
Poland 7 P P doc P
Portugal 7 P P doc P
Puerto Rico 9 P P
Qatar 4 P P P
Reunion, Island Of 11 P P
Romania 7 P P
Russian Federation, The 8 P P
Rwanda 11 P P
Saint Helena 11 P P
Saipan 9 P P
Samoa 11 P P
San Marino 11 P P
Country/Territory ZoneDHL
Express Worldwide
DHL Express 12:00
DHL Express 9:00 Imports
Sao Tome and Principe 11 P P
Saudi Arabia 4 P P P
Senegal 11 P P P
Serbia, Republic of 11 P P
Seychelles 11 P P
Sierra Leone 11 P P
Singapore 2 P P doc P
Slovakia 7 P P doc P
Slovenia 7 P P doc P
Solomon Islands 11 P P
Somalia 11 P P
Somaliland, Rep of (N Somalia) 11 P P
South Africa 10 P P P
South Sudan 11 P P
Spain 7 P P doc P
Sri Lanka 1 P P P
St. Barthelemy 10 P P
St. Eustatius 10 P P
St. Kitts 10 P P
St. Lucia 10 P P
St. Maarten 10 P P
St. Vincent 10 P P
Sudan 11 P P
Suriname 10 P P
Swaziland 11 P P
Sweden 7 P P doc P
Switzerland 7 P P doc P
Syria 11 P P
Tahiti 11 P P
Taiwan 5 P P doc P
Tajikistan 11 P P
Tanzania 11 P P P
Thailand 2 P P doc P
Timor-Leste 5 P P
Togo 11 P P
Tonga 11 P P
Trinidad and Tobago 10 P P
Tunisia 11 P P
Turkey 8 P P P
Turkmenistan NEW 11 P P
Turks and Caicos Islands 10 P P
Tuvalu 11 P P
Uganda 11 P P P
Ukraine 11 P P
United Arab Emirates 1 P P doc P
United Kingdom 7 P P doc P
United States Of America 9 P P P
Uruguay 10 P P
Uzbekistan 11 P P
Vanuatu 11 P P
Vatican City State 7 P P
Venezuela 10 P P
Vietnam 5 P P P
Virgin Islands (British) 10 P P
Virgin Islands (US) 9 P P
Yemen, Republic of 11 P P
Zambia 11 P P P
Zimbabwe 11 P P P
doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
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DHL Service & Rate Guide 2019: India
ZONES AND RATES19
Export rates by zone and product
DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
Documents only up to 2kg
0.5 2,073 2,572 2,704 2,762 2,996 3,068 2,866 3,448 2,918 3,716 4,372
1 2,647 3,348 3,539 3,569 3,934 3,992 3,723 4,477 3,674 5,065 5,608
1.5 3,130 4,003 4,257 4,307 4,727 4,761 4,324 5,326 4,290 5,895 6,631
2 3,613 4,658 4,975 5,045 5,520 5,530 4,925 6,175 4,906 6,725 7,654
Documents from 2.5kg and non-documents from 0.5kg
0.5 2,567 3,389 3,570 3,716 3,812 3,931 3,650 4,446 3,754 4,590 5,315
1.0 3,342 4,191 4,457 4,582 4,768 4,839 4,218 5,441 4,338 6,058 6,592
1.5 3,845 4,833 5,142 5,280 5,481 5,561 4,786 6,191 4,924 6,875 7,615
2.0 4,348 5,475 5,827 5,978 6,194 6,283 5,354 6,941 5,510 7,692 8,638
2.5 4,850 6,117 6,520 6,676 6,908 7,005 5,922 7,680 6,096 8,510 9,661
3.0 5,237 6,602 7,088 7,244 7,493 7,622 6,446 8,429 6,643 9,257 10,621
3.5 5,624 7,087 7,656 7,812 8,078 8,239 6,970 9,178 7,190 10,004 11,581
4.0 6,011 7,572 8,224 8,380 8,663 8,856 7,494 9,927 7,737 10,751 12,541
4.5 6,398 8,057 8,792 8,948 9,248 9,473 8,018 10,676 8,284 11,498 13,501
5.0 6,785 8,542 9,360 9,516 9,833 10,090 8,542 11,425 8,831 12,245 14,461
5.5 7,017 8,821 9,761 9,926 10,257 10,505 8,966 12,122 9,289 12,887 15,269
6.0 7,249 9,100 10,162 10,336 10,681 10,920 9,390 12,819 9,747 13,529 16,077
6.5 7,481 9,379 10,563 10,746 11,105 11,335 9,814 13,516 10,205 14,171 16,885
7.0 7,713 9,658 10,964 11,156 11,529 11,750 10,238 14,213 10,663 14,813 17,693
7.5 7,945 9,937 11,365 11,566 11,953 12,165 10,662 14,910 11,121 15,455 18,501
8.0 8,177 10,216 11,766 11,976 12,377 12,580 11,086 15,607 11,579 16,097 19,309
8.5 8,409 10,495 12,167 12,386 12,801 12,995 11,510 16,304 12,037 16,739 20,117
9.0 8,641 10,774 12,568 12,796 13,225 13,410 11,934 17,001 12,495 17,381 20,925
9.5 8,873 11,053 12,969 13,206 13,649 13,825 12,358 17,698 12,953 18,023 21,733
10.0 9,105 11,332 13,370 13,616 14,073 14,240 12,782 18,395 13,411 18,665 22,541
10.5 9,374 11,525 13,684 13,924 14,386 14,576 13,082 18,879 13,800 19,202 23,119
11.0 9,643 11,718 13,998 14,232 14,699 14,912 13,382 19,363 14,189 19,739 23,697
11.5 9,912 11,911 14,312 14,540 15,012 15,248 13,682 19,847 14,578 20,276 24,275
12.0 10,181 12,104 14,626 14,848 15,325 15,584 13,982 20,331 14,967 20,813 24,853
12.5 10,450 12,297 14,940 15,156 15,638 15,920 14,282 20,815 15,356 21,350 25,431
13.0 10,719 12,490 15,254 15,464 15,951 16,256 14,582 21,299 15,745 21,887 26,009
13.5 10,988 12,683 15,568 15,772 16,264 16,592 14,882 21,783 16,134 22,424 26,587
14.0 11,257 12,876 15,882 16,080 16,577 16,928 15,182 22,267 16,523 22,961 27,165
14.5 11,526 13,069 16,196 16,388 16,890 17,264 15,482 22,751 16,912 23,498 27,743
15.0 11,795 13,262 16,510 16,696 17,203 17,600 15,782 23,235 17,301 24,035 28,321
Table continues overleaf
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DHL Service & Rate Guide 2019: India
ZONES AND RATES20
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
15.5 12,064 13,455 16,824 17,004 17,516 17,936 16,082 23,719 17,690 24,572 28,899
16.0 12,333 13,648 17,138 17,312 17,829 18,272 16,382 24,203 18,079 25,109 29,477
16.5 12,602 13,841 17,452 17,620 18,142 18,608 16,682 24,687 18,468 25,646 30,055
17.0 12,871 14,034 17,766 17,928 18,455 18,944 16,982 25,171 18,857 26,183 30,633
17.5 13,140 14,227 18,080 18,236 18,768 19,280 17,282 25,655 19,246 26,720 31,211
18.0 13,409 14,420 18,394 18,544 19,081 19,616 17,582 26,139 19635 27,257 31,789
18.5 13,678 14,613 18,708 18,852 19,394 19,952 17,882 26,623 20,024 27,794 32,367
19.0 13,947 14,806 19,022 19,160 19,707 20,288 18,182 27,107 20,413 28,331 32,945
19.5 14,216 14,999 19,336 19,468 20,020 20,624 18,482 27,591 20,802 28,868 33,523
20.0 14,485 15,192 19,650 19,776 20,333 20,960 18,782 28,075 21,191 29,405 34,101
21.0 15,090 16,030 20,681 20,840 21,564 22,199 19,854 29,495 22,270 30,905 36,114
22.0 15,695 16,868 21,712 21,904 22,795 23,438 20,926 30,915 23,349 32,405 38,127
23.0 16,300 17,706 22,743 22,968 24,026 24,677 21,998 32,335 24,428 33,905 40,140
24.0 16,905 18,544 23,774 24,032 25,257 25,916 23,070 33,755 25,507 35,405 42,153
25.0 17,510 19,382 24,805 25,096 26,488 27,155 24,142 35,175 26,586 36,905 44,166
26.0 18,115 20,220 25,836 26,160 27,719 28,394 25,214 36,595 27,665 38,405 46,179
27.0 18,720 21,058 26,867 27,224 28,950 29,633 26,286 38,015 28,744 39,905 48,192
28.0 19,325 21,896 27,898 28,288 30,181 30,872 27,358 39,435 29,823 41,405 50,205
29.0 19,930 22,734 28,929 29,352 31,412 32,111 28,430 40,855 30,902 42,905 52,218
30.0 20,535 23,572 29,960 30,416 32,643 33,350 29,502 42,275 31,981 44,405 54,231
Multiplier rate per 1kg from 30.1kg
31 to 70 630 707 861 863 1,010 1,016 955 1,219 1,024 1,254 1,604
71 to 300 583 653 789 802 930 932 907 1,116 996 1,181 1,507
301 to 9999 599 672 810 824 957 959 932 1,148 1,043 1,226 1,550
Export rates by zone and product
DHL EXPRESS WORLDWIDE
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 89 countries worldwide.
Add INR 800 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 28
countries worldwide. Add INR 1,200 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in INR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see dhl.co.in/express for details.
* DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.co.in. These network restrictions are subject to change with 30 days’ notice.
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DHL Service & Rate Guide 2019: India
ZONES AND RATES21
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
Documents only up to 2kg
0.5 2,488 3,086 3,244 3,314 3,595 3,682 3,440 4,137 3,502 4,459 5,247
1.0 3,176 4,017 4,247 4,281 4,720 4,791 4,468 5,373 4,409 6,079 6,729
1.5 3,756 4,803 5,110 5,165 5,671 5,715 5,190 6,393 5,149 7,074 7,956
2.0 4,336 5,589 5,973 6,049 6,622 6,639 5,912 7,413 5,889 8,069 9,183
Documents from 2.5kg and non-documents from 0.5kg
0.5 3,080 4,066 4,285 4,459 4,574 4,717 4,380 5,335 4,505 5,509 6,378
1.0 4,010 5,028 5,349 5,499 5,720 5,806 5,061 6,529 5,205 7,270 7,912
1.5 4,615 5,799 6,172 6,337 6,576 6,671 5,742 7,429 5,909 8,250 9,139
2.0 5,220 6,570 6,995 7,175 7,432 7,536 6,423 8,329 6,613 9,230 10,366
2.5 5,823 7,341 7,826 8,013 8,289 8,401 7,104 9,214 7,317 10,211 11,593
3.0 6,288 7,924 8,507 8,694 8,990 9,142 7,733 10,113 7,974 11,108 12,745
3.5 6,753 8,507 9,188 9,375 9,691 9,883 8,362 11,012 8,631 12,005 13,897
4.0 7,218 9,090 9,869 10,056 10,392 10,624 8,991 11,911 9,288 12,902 15,049
4.5 7,683 9,673 10,550 10,737 11,093 11,365 9,620 12,810 9,945 13,799 16,201
5.0 8,148 10,256 11,231 11,418 11,794 12,106 10,249 13,709 10,602 14,696 17,353
5.5 8,427 10,591 11,712 11,911 12,303 12,604 10,758 14,546 11,150 15,467 18,323
6.0 8,706 10,926 12,193 12,404 12,812 13,102 11,267 15,383 11,698 16,238 19,293
6.5 8,985 11,261 12,674 12,897 13,321 13,600 11,776 16,220 12,246 17,009 20,263
7.0 9,264 11,596 13,155 13,390 13,830 14,098 12,285 17,057 12,794 17,780 21,233
7.5 9,543 11,931 13,636 13,883 14,339 14,596 12,794 17,894 13,342 18,551 22,203
8.0 9,822 12,266 14,117 14,376 14,848 15,094 13,303 18,731 13,890 19,322 23,173
8.5 10,101 12,601 14,598 14,869 15,357 15,592 13,812 19,568 14,438 20,093 24,143
9.0 10,380 12,936 15,079 15,362 15,866 16,090 14,321 20,405 14,986 20,864 25,113
9.5 10,659 13,271 15,560 15,855 16,375 16,588 14,830 21,242 15,534 21,635 26,083
10.0 10,938 13,606 16,041 16,348 16,884 17,086 15,339 22,079 16,082 22,406 27,053
10.5 11,262 13,838 16,418 16,717 17,260 17,489 15,707 22,661 16,528 23,051 27,747
11.0 11,586 14,070 16,795 17,086 17,636 17,892 16,075 23,243 16,974 23,696 28,441
11.5 11,910 14,302 17,172 17,455 18,012 18,295 16,443 23,825 17,420 24,341 29,135
12.0 12,234 14,534 17,549 17,824 18,388 18,698 16,811 24,407 17,866 24,986 29,829
12.5 12,558 14,766 17,926 18,193 18,764 19,101 17,179 24,989 18,312 25,631 30,523
13.0 12,882 14,998 18,303 18,562 19,140 19,504 17,547 25,571 18,758 26,276 31,217
13.5 13,206 15,230 18,680 18,931 19,516 19,907 17,915 26,153 19,204 26,921 31,911
14.0 13,530 15,462 19,057 19,300 19,892 20,310 18,283 26,735 19,650 27,566 32,605
14.5 13,854 15,694 19,434 19,669 20,268 20,713 18,651 27,317 20,096 28,211 33,299
15.0 14,178 15,926 19,811 20,038 20,644 21,116 19,019 27,899 20,542 28,856 33,993
Table continues overleaf
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DHL Service & Rate Guide 2019: India
ZONES AND RATES22
Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11
15.5 14,502 16,158 20,188 20,407 21,020 21,519 19,387 28,481 20,988 29,501 34,687
16.0 14,826 16,390 20,565 20,776 21,396 21,922 19,755 29,063 21,434 30,146 35,381
16.5 15,150 16,622 20,942 21,145 21,772 22,325 20,123 29,645 21,880 30,791 36,075
17.0 15,474 16,854 21,319 21,514 22,148 22,728 20,491 30,227 22,326 31,436 36,769
17.5 15,798 17,086 21,696 21,883 22,524 23,131 20,859 30,809 22,772 32,081 37,463
18.0 16,122 17,318 22,073 22,252 22,900 23,534 21,227 31,391 23,218 32,726 38,157
18.5 16,446 17,550 22,450 22,621 23,276 23,937 21,595 31,973 23,664 33,371 38,851
19.0 16,770 17,782 22,827 22,990 23,652 24,340 21,963 32,555 24,110 34,016 39,545
19.5 17,094 18,014 23,204 23,359 24,028 24,743 22,331 33,137 24,556 34,661 40,239
20.0 17,418 18,246 23,581 23,728 24,404 25,146 22,699 33,719 25,002 35,306 40,933
21.0 18,144 19,252 24,818 25,004 25,882 26,633 24,010 35,422 26,321 37,105 43,348
22.0 18,870 20,258 26,055 26,280 27,360 28,120 25,321 37,125 27,640 38,904 45,763
23.0 19,596 21,264 27,292 27,556 28,838 29,607 26,632 38,828 28,959 40,703 48,178
24.0 20,322 22,270 28,529 28,832 30,316 31,094 27,943 40,531 30,278 42,502 50,593
25.0 21,048 23,276 29,766 30,108 31,794 32,581 29,254 42,234 31,597 44,301 53,008
26.0 21,774 24,282 31,003 31,384 33,272 34,068 30,565 43,937 32,916 46,100 55,423
27.0 22,500 25,288 32,240 32,660 34,750 35,555 31,876 45,640 34,235 47,899 57,838
28.0 23,226 26,294 33,477 33,936 36,228 37,042 33,187 47,343 35,554 49,698 60,253
29.0 23,952 27,300 34,714 35,212 37,706 38,529 34,498 49,046 36,873 51,497 62,668
30.0 24,678 28,306 35,951 36,488 39,184 40,016 35,809 50,749 38,192 53,296 65,083
Multiplier rate per 1kg from 30.1kg
31 to 70 741 832 1,013 1,014 1,190 1,197 1,113 1,435 1,176 1,475 1,887
71 to 300 699 784 946 962 1,116 1,119 1,088 1,339 1,149 1,372 1,809
301 to 9999 719 806 973 989 1,148 1,150 1,118 1,377 1,182 1,410 1,860
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in INR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see dhl.co.in/express for details.
* DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.co.in. These network restrictions are subject to change with 30 days’ notice.
The International Specialists Services How to Ship with DHL Express Shipping Tools Zones and Rates
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and Rating Zones Export Services Import Services
DHL Express (India) Pvt. Ltd
801/A, Silver Utopia
Cardinal Gracias Road
Chakala, Andheri - East
Mumbai 400 099
For contact details of the DHL Express office nearest to you,
please visit our website at dhl.co.in
or call the customer service hotline on 1800 111 345 / 1800 200 1345
Valid: 1st January 2019
SELECTED SERVICE CENTER ADDRESSES AND PHONE NUMBERS
North Mumbai Service Centre DHL Express (India) P. Ltd.C/O. Anand Engineering Plot No. 66, Road No. 13MIDC Andheri East Mumbai 400 093
North Delhi Service Centre DHL Express (India) P. Ltd.71/3 Najafgarh Industrial EstateRama RoadDelhi 110 015
Central Mumbai Service Centre DHL Express (India) P. Ltd.Jetha CompoundDr. Babasaheb Ambedkar RoadNext to Byculla ZooOpp Byculla Railway StationByculla - EastMumbai 400 027
Gurgaon Service CentreDHL Express (India) P. Ltd.Plot no: 269 Phase II Udyog ViharGurgaon 122 016
Ahmedabad Service Centre DHL Express (India) P. Ltd.43/1, Shree Industrial EstateNear Nachmo PremisesKalidas Mill Compound GomtipurAhmedabad 380 021
Chennai Service Centre DHL Express (India) P. Ltd.Plot No. 12B, South Phase3rd Cross StreetGuindy Industrial Area Guindy Chennai 600 032
Bangalore Service CentreDHL Express (India) P. Ltd.No. 69, 3rd Cross, II StageYeshwantpur Industrial SuburbBangalore 560 022
Hyderabad Service Centre DHL Express (India) P. Ltd.No 6-2-30/1&2 T. S No 67Block S, Ward 37, A C Guard RoadLakdikapool Hyderabad 500 004
South Delhi Service Centre DHL Express (India) P. Ltd.40 Okhla Industrial EstatePhase - 3 South DelhiNew Delhi 110 020
Noida Service Centre DHL Express (India) P. Ltd.Below Botanical Garden Metro StationSector - 38Noida 201 301
Vashi Express Centre DHL Express (India) P. Ltd.A-74-1Khairane MIDCKoper Khairane Thane Belapur RoadNavi Mumbai 400 709
Vidhyavihar Service Centre DHL Express (India) P. Ltd.Sahney Bussiness CentrePlot no 27Kirol Road, Village KurlaVidhyavihar WestMumbai 400 086
Bangalore Service Centre DHL Express (India) P. Ltd.SY. No. 32/5, Katha No. 215Roopena Agrahara, Begur HobliHosur Main RoadBangalore 560 068
Goregaon Service Centre DHL Express (India) Pvt. Ltd.Structure no 2 & 2A Opp. A. K. TowersVir Sawarkar Flyover Goregaon (W)Mumbai 400 062
Tirupur Service Centre DHL Express (India) P. Ltd.80ft. Scheme RoadNear BPL TowerGandhinagar P.O.Tirupur 641 602
Pune Service Centre DHL Express (India) P. Ltd.2A/2B, Bhau Patil RoadNear Pune IT ParkBopodi Pune 411 020