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DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

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Page 1: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS

DHL Russia

Page 2: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL NEW HISTORY

Worldwide express services – ranging from documents and parcels to pallets; our network consists of 5,000 branches and serves more than 120,000 destinations

Domestic and international transport solutions for groupage, part-and full-loads – by road, rail and multi-modal transport

Worldwide logistics solutions for air and ocean freight, supported by a dedicated team of experts for industrial projects and sophisticated IT applications

Customized logistics solutions from consulting to supply chain design, from warehousing and distribution logistics to order management

EXPRESS Division LOGISTICS Division

Page 3: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL STRATEGY: ONE SOURCE – ONE PROVIDER

Consolidation of services on the Russian market

x-docking & ware- housing

InternationalTransport

Domestic transport

Clearance &

Brokerage

International Transport

DomesticTransport

Clearance&

Brokerage

x-docking & ware- housing

Page 4: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL IN RUSSIA

1984: DHL started its international express air-delivery services in USSR, having opened its first office in Moscow (prior to that the company operated though Soyuzvneshtrans)1989: DHL formed a joint venture with SOFI - a Finnish transportation company1993: DHL became one of the first companies in Russia with 100 % foreign capital 2002: DPWN becomes 100% DHL shareholder.

Page 5: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

NEW CAPABILITIES – LEIPZIG HUB

We are investing in order to :

Create capacity

Ensure on-time connectivity through our Hubs and Gateways

Provide you with enhanced Time Definite services

We will ‘take care’ of your parcels !New €300 million highly automated HUBNewest automated sort equipment‘Touch the parcel once’ principle = Market leading efficiency

Page 6: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

EVEN MORE RELIABILITY

EVERY DAY CHARTER MOSCOW-LEIPZIG

EVERY DAY CHARTER ST. PETERSBURG-HELSINKI- LEIPZIG

Page 7: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

CLINICAL TRIAL EXPERTISE

• Transit time

• Temperature control packaging & dry ice

• Customs Clearance

Page 8: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

600+ Russian cities served by 1900 people in 123 offices

Offices: 84

Stations: 23

Gateways: 12

Yuzhno-Sakhalinsk

St.Petersburg

Moscow

Toliatti

Novosibirsk

NakhodkaVladivostok

KhabarovskAtyrau

Donetsk

Arkhangelsk

Nizhny Novgorod

Samara

Irkutsk

Naberezhnye Chelny

Kazan

Tomsk

Ekaterinburg

Krasnodar-na-Donu Ufa

Kaliningrad

Perm

Express Centres: 14

Service Desks: 40 Spare Parts Centres: 10

WE COVER ALL THE IMPORTANT PLACES

Freezers: 18 locations

Barnaul

KemerovoKrasnoyarsk

Tyumen

Page 9: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

TRANSIT TIME PERFORMANCE

Next day delivery ( 24 hours) – 85%

Second day delivery (48 hours) – 14%

57 cities are covered by Start Day express

76 cities are covered by Mid Day Express

Saint-Petersburg 99% - next day1% - second dayMoscow and Moscow

region97 % - next day3% - second day

Nizhny Novgorod 95% - next day5% - second day

Samara/Togliati98% - next day2% - second day

Ekaterinburg92%- next day8%- second day

Novosibirsk87%- next day12%- second day

Vladivostok57% next day26% second day

Page 10: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

.

Minsk

Kiev

Tbilisi

Baku

Moscow

Irkutsk

Dushanbe

Tashkent Almaty

Barnaul

Novosibirsk Novokuznetsk

OmskKrasnoyarsk

KaliningradMurmansk

Ekaterinburg

Nizhnevartovsk

Khabarovsk

Vladivostok

Yuzhno-Sakhalinsk

Samara/Toliatti

KrasnodarRostov-na-Donu

St.Petersburg

Kemerovo

Nizhny NovgorodKazan

Arkhangelsk

Magadan

Petropavlovsk-Kamchatsky

Bishkek

OUR LINE-HAUL IS CONCENTRATED ON MOSCOW

DHL serve 251 flights to & from MoscowDaily Charter Moscow-Leipzig

Green Same dayBlue Next day Red Second day

Page 11: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL TEMPERATURE CONTROLLED PACKAGING

Proven temperature control

• Validated for the DHL Network

• No interference with temperature Control

Common Visible Global System

Environmentally focused

• Utilizes LDP4 as opposed to Polystyrene

Reduced shipping costs via tailored packaging design

• Off balance sheet stocks DHL hold the inventory

• Improved warehouse space utilization

Full compliance with IATA regulations for the safetransport of Diagnostic Specimens

Page 12: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL RUSSIA CUSTOMS BROKER

More than 20 years experience in Customs Clearance

More than 5,000 formal SADs processed each month

More than 20,000 import shipments processed each month

70% of all inbound shipments cleared in Moscow

DHL Express employs more than 250 Customs staff to handle the complexity of customs clearance for its customers

Electronic declaration capabilities (EDI)

Special clearance solutions for the Life Sciences Industry

[email protected] RU Customs Coordinators Group in Russia for one-off consultancy

Page 13: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

CUSTOMS EXPERTISE - MOW/LED

The house Customs officers based in DHL Nikita Moscow Location & Pulkovo St Petersburg, Resulting in a faster more flexible service and minimising the risk of potential delays

Early collections from all major cities ensures routing via Moscow SVO directly to Leipzig resulting in fast transit times – DHL chartered aircraft

Customs officers familiar with policies, procedures and licences required to enable swift exit clearance from Russian customs

The procedure of customs clearance from MOW of ambient diagnostic specimens UN3373

11.00-14.00 pick up from hospitals / Investigators and deliver to Nikita Station for customs clearance.

14.00-15.00 handling according to DHL OPS procedure

15.00 -15.30 export dept. prepares paperwork for customs clearance

15.30 - 17.00 paperwork is checked by customs officer, the customs completes a clearance for export.

18.30 - shipments depart from DHL warehouse to SVO.

21.30 - shipments departure on board TUP 6403 (6401). Daily flight

Page 14: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

HANDS TO HANDS DELIVERY

Special courier

Signature service

Page 15: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DANGEROUS GOODS SERVICE

DHL is an established carrier of Dangerous Goods with different services and products offered and only under certain conditions and to the approved destinations. Service to be provided for Limited Quantity of DG corresponding to ADR rules on a door-to-door (domestic)/ door-to-airport (international) base. DHL to carry DG only according to these strict conditions:

Most strict quantity of DG (limited by IATA)

Full paperwork provided by the customer (MSDS respectively)

UN certified packaging for air delivery

Trained staff

DHL DG policy compliance

Page 16: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

ВЫБОР КЛИЕНТОВ

Page 17: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

CONTACT INFORMATION

Vera Popova

National Customer Manager

Life Sciences)

+7(495) 9561001 #3926 (office)

+7(916) 530 3772 (mobile)

[email protected]

Svetlana Kartushina

National Industry Manager

(Consumer Products & Life Sciences)

+7(495) 9561001 #3817 (office)

+7(916) 2246572 (mobile)

[email protected]

Edward Baldakov

National Channels Manager

+7(495)9561001 #3805 (office)

+7(495)7681344 (mobile)

[email protected]

Page 18: DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

THANK YOU FOR YOUR ATTANTION!