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DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions and Answers

DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

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Page 1: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

DHHS COE Meeting Agenda

May 7, 2008Welcome

Introductions

Contract Compliance Reporting

Contract Templates

Form Updates

COE Workgroup updates

Questions and Answers

Page 2: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Office of Procurement &

Contract Services

Quarter 3 – SFY 2008Contract Report for Center of Excellence

May 2008

Page 3: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Contract Reviews Q 1 – Q 3

0 5 10 15 20 25

Number of Days

Q1

Q2

Q3

Qua

rter

ly

Average Number of Days to Review Contracts SFY 2008

Internal Division

DepartmentReview

Page 4: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Average Number of Days Contract or Amendment Approvals

Q3 (RFPs not included)

Average# of Days

Average# of Days

Average# of Days

DivisionsInternal Division

DepartmentReview Total

DCD 11 4 14DHSR 4 16 21DIRM 22 12 34DMA 24 5 29DMH 18 9 27DMH - Facilities 27 3 30DAAS 0 0 0DPH 11 6 17DPH-MinH 0 0 0DSB&HH 0 0 0DSS 24 7 32DVR 3 4 7OES 0 0 0Rural Hlth 0 0 0EconOpp 8 9 17HR 0 0 0Prop & Constr 0 0 0ExecMgt 0 0 0Controller 0 0 0DD Council 0 0 0MMIS 0 0 0

14 8 22

3rd Quarter 2007 - 2008

Page 5: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Average Number of Days Contract or Amendment Approvals

Q1 & Q2 (RFPs not included)

Average# of Days

Average# of Days

Average# of Days

DivisionsInternal Division

DepartmentReview Total

DCD 5 10 15DHSR 5 10 15DIRM 11 3 14DMA 24 11 35DMH 14 11 25DAAS 2 4 6DPH 19 14 33DPH-MinH 0 0 0DSB&HH 0 0 0DSS 14 6 21DVR 4 4 8OES 1 12 13Rural Hlth 1 4 5EconOpp 1 14 15HR 0 0 0Prop & Constr 0 0 0ExecMgt 1 11 12Controller 0 0 0DD Council 0 0 0MMIS 0 0 0

10 9 19

1st Quarter 2007 - 2008Average# of Days

Average# of Days

Average# of Days

DivisionsInternal Division

DepartmentReview Total

DCD 4 10 15DHSR 4 10 13DIRM 16 6 22DMA 18 11 29DMH 13 5 18DMH -Facilities 9 3 13DAAS 0 0 0DPH 9 8 16DPH-MinH 0 0 0DSB&HH 0 0 0DSS 17 6 23DVR 0 0 0OES 1 3 4Rural Hlth 4 6 10EconOpp 0 0 0HR 0 0 0Prop & Constr 0 0 0ExecMgt 8 1 9Controller 0 0 0DD Council 0 0 0MMIS 0 0 0

9 7 16

2nd Quarter 2007 - 2008

Page 6: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Department Timely Approvals

Contract Approval Time-Frames Q3 2007 - 2008

Contracts or amendments rec'd for approval less

than 30days prior tothe effective date

55%

Contracts or amendments rec'd for approval more

than 30days prior to the effective date

7%

Other -Including Legislative increase

amendments

5%

Contracts or amendments rec'd for approval on orafter effective date

33%

Page 7: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Department Timely Approvals

Contract Approval Time-Frames Q1 & Q2 & Q3 2007 - 2008

Contracts or amendments rec'd for approval on or

after effective date

30%

Other -Including Legislative increase

amendments

6%

Contracts or amendments rec'd for approval more than 30days prior

to the effective date

8%

Contracts or amendments rec'd for approval less

than 30days priorto the effective date

56%

Page 8: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Contract and Amendment Approval Times Q3

(RFPs not included)

Division

% more than 30 days prior to

effective date

% less than 30 days prior to

effective date

% on or after effective

date

Other - Including

Legislative increase

amendments

DCD 0% 100% 0% 0%DHSR 7% 33% 60% 0%DIRM 0% 0% 100% 0%DMA 50% 25% 25% 0%DMH 0% 67% 33% 0%DMH - Facilities 0% 37% 63% 0%DAASDPH 8% 77% 15% 0%DPH-MinHDSB&HHDSS 0% 33% 33% 33%DVR 0% 100% 0% 0%OESRural HlthEconOpp 0% 100% 0% 0%HRProp & ConstrExecMgtControllerDD CouncilMMIS

Timely Approvals for 2008 (Q3)

Page 9: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Contract and Amendment Approval Times Q1 & Q2

(RFPs not included)

Division

% more than 30 days prior to

effective date

% less than 30 days prior to

effective date

% on or after effective

date

Other - Including

Legislative increase

amendments

Division

% more than 30 days prior to

effective date

% less than 30 days prior to

effective date

% on or after effective

date

Other - Including

Legislative increase

amendments

DCD 50% 50% 0% 0% DCD 0% 50% 0% 50%DHSR 0% 38% 62% 0% DHSR 0% 100% 0% 0%DIRM 0% 0% 100% 0% DIRM 0% 0% 100% 0%DMA 0% 50% 50% 0% DMA 33% 67% 0% 0%DMH 7% 11% 81% 0% DMH 0% 83% 17% 0%DMH - Facilities DMH - Facilities 0% 29% 71% 0%DAAS 0% 100% 0% 0% DAASDPH 20% 60% 20% 0% DPH 0% 69% 31% 0%DPH-MinH DPH-MinHDSB&HH DSB&HHDSS 43% 7% 7% 43% DSS 17% 83% 0% 0%DVR 0% 100% 0% 0% DVROES 0% 0% 100% 0% OES 0% 100% 0% 0%Rural Hlth 0% 50% 50% 0% Rural Hlth 0% 100% 0% 0%EconOpp 0% 0% 100% 0% EconOppHR HRProp & Constr Prop & ConstrExecMgt 0% 100% 0% 0% ExecMgt 0% 92% 8% 0%Controller ControllerDD Council DD CouncilMMIS MMIS

Timely Approvals for 2008 (Q2)Timely Approvals for 2008 (Q1)

Page 10: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Department Compliance Rate

Department Compliance Rating Q1

In

Compliance

54%

Out of Compliance

46%

Department Compliance Rating Q2

Out of Compliance

48%

In

Compliance

52%

Department Compliance Rating Q3

In

Compliance

28%

Out of Compliance

72%

Page 11: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Compliance Rating Q3

Compliance Rating at the time of Approvals 2008Results include only Contracts and Amendments that are approved through OPCS.

Does not include RFPs that are sent to DOA or State P&C for approval

Division

# of Contracts or Amendments

Reviewed by OPCS

# C

om

pli

an

t

% In Compliance

DCD 4 1 25%DHSR 15 2 13%DIRM 1 0 0%DMA 4 1 25%DMH 3 2 67%DMH -Facilities 8 1 13%DAASDPH 26 12 46%DPH-MinHDSB&HHDSS 12 2 17%DVR 1 0 0%OESRural HlthEconOpp 2 0 0%HRProp & ConstrExecMgtMore@4ControllerDD CouncilMMIS

Overall: 76 21 28%

OPCS Reviews

Page 12: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Compliance Rating Q1 & Q2

Compliance Rating at the time of Approvals 2008Results include only Contracts and Amendments that are approved through OPCS.

Does not include RFPs that are sent to DOA or State P&C for approval

Division

# of Contracts or

Amendments Reviewed by

OPCS # C

om

plian

t

% Compliant

DCD 14 14 100%DHSR 3 3 100%DIRM 1 0 0%DMA 6 6 100%DMH 6 4 67%DMH -Facilities 14 1 7%DAASDPH 29 6 21%DPH-MinHDSB&HHDSS 6 4 67%DVROES 1 0 0%Rural Hlth 2 0 0%EconOppHRProp & ConstrExecMgt 12 11 92%More@4ControllerDD CouncilMMIS

Overall: 94 49 52%

Q 2 - OPCS Reviews

Division

# of Contracts or

Amendments Reviewed by

OPCS # C

om

plian

t%

Compliant

DCD 8 5 63%DHSR 13 4 31%DIRM 1 0 0%DMA 2 1 50%DMH 27 3 11%DMH -Facilities

DAAS 1 1 100%DPH 15 10 67%DPH-MinHDSB&HHDSS 14 9 64%DVR 29 29 100%OES 1 0 0%Rural Hlth 2 0 0%EconOpp 2 0 0%HRProp & ConstrExecMgt 1 1 100%More@4ControllerDD CouncilMMIS

Overall: 116 63 54%

Q 1 - OPCS Reviews

Page 13: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Q1 - Q3 Compliance Comparison

0%

20%

40%

60%

80%

100%

DCD DM H DM H -Facilities

DPH DSS DVR

SFY 2008 Q1 SFY 2008 Q2 SFY 2008 Q3

Page 14: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Q1 - Q3 Compliance Comparison

0%

20%

40%

60%

80%

100%

DHSR DIRM DM A DAAS OES Rural Hlth EconOpp ExecM gt

SFY 2008 Q1 SFY 2008 Q2 SFY 2008 Q3

Page 15: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Areas of Compliance Q3

Division

# of Contracts or Amendments

Reviewed by OPCS

# N

on

Com

plia

nt

P1 Approval Process

# N

on

Com

plia

nt

P2Required

Documents

# N

on

Com

plia

nt

P3Timely

Approval

# N

on

Com

plia

nt

P4Performance

Measures

# N

on

Com

plia

nt

P5COE Review

# N

on

Com

plia

nt

Other (Edits, NCAS header,

etc.)

DCD 4 0 0% 0 0% 0 0% 0 0% 0 0% 3 75%DHSR 15 0 0% 3 20% 9 60% 0 0% 0 0% 1 7%DIRM 1 0 0% 0 0% 1 100% 0 0% 0 0% 0 0%DMA 4 0 0% 2 50% 1 25% 0 0% 0 0% 3 75%DMH 3 0 0% 0 0% 1 33% 0 0% 0 0% 0 0%DMH -Facilities 8 0 0% 0 0% 5 63% 0 0% 0 0% 6 75%DAASDPH 26 3 12% 2 8% 4 15% 0 0% 0 0% 8 31%DPH-MinHDSB&HHDSS 12 0 0% 0 0% 4 33% 0 0% 0 0% 6 50%DVR 1 0 0% 0 0% 0 0% 0 0% 0 0% 1 100%OESRural HlthEconOpp 2 0 0% 2 100% 0 0% 1 50% 0 0% 2 100%HRProp & ConstrExecMgtMore@4ControllerDD CouncilMMIS

Overall: 76

3 4% 9 12% 25 33% 1 1% 0 0% 30 39%% of ALL contracts that have a

problem in this area:

Compliance Rating at the time of Approvals 2008 (Q3)Results include only Contracts and Amendments that are approved through OPCS.

Does not include RFPs that are sent to DOA or State P&C for approval

OPCS Reviews Percentage of Contracts or Amendments NOT in Compliance per area

Page 16: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Performance Measures Quality Rates Q3

Division Demand Input Output OutcomeService Quality Efficiency Total # #

of

con

trac

ts

revi

ewed

Po

ssib

le #

of

po

ints

per

C

olu

mn

Po

ssib

le #

of

po

ints

per

R

ow

DCD 33% 100% 100% 100% 100% 100% 89% 2 6 36

DHSR 100% 100% 100% 44% 44% 33% 76% 3 9 54

DIRM x x x x x x x 0 0 0

DMA 33% 100% 100% 67% 33% 33% 61% 1 3 18

DMH 100% 100% 100% 67% 67% 67% 83% 1 3 18

DMH -Facilities 100% 100% 100% 33% 33% 56% 70% 3 9 54

DPH 80% 100% 100% 64% 64% 80% 81% 15 45 270

DSS 85% 100% 96% 81% 89% 81% 89% 9 27 162

DVR 100% 100% 100% 100% 100% 100% 100% 1 3 18

EconOpp x x x x x x x 0 0 0

DepartmentTotals 82% 100% 99% 68% 68% 78% 82% 35 105 630

SFY 2008 - Q 3 PBC Quality Rates

Page 17: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Contract Approval ProcessQ1 Q2 Q3

(RFPs not included)

Correct approvals and signatures

Out of the contracts or amendments reviewed by OPCS, percentage that went through the correct approval process:

Q1 99 % Q2 100 % Q3 96 %

Page 18: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Required Documents Q1 Q2 Q3

(RFPs not included)

Includes all required documentation

Out of the contracts or amendments reviewed by OPCS, percentage that had all required documentation:

Q1 97 % Q2 96 % Q3 88 %

Page 19: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Timely Approvals Q1 Q2 Q3

(RFPs not included)

Submitted to OPCS before effective date

Out of the contracts or amendments reviewed by OPCS, percentage that had approvals before the effective date:

Q1 65 % Q2 77 % Q3 67 %

Page 20: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Performance Measures Q1 Q2 Q3

(RFPs not included)

Contract includes required measures

Out of the contracts or amendments reviewed by OPCS, percentage that had performance measures:

Q1 98 % Q2 94 % Q3 99 %

Page 21: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

COE Review Q1 Q2 Q3

(RFPs not included)

COE Review was completedChairs or designee approved contracts

and/or amendments

Out of the contracts or amendments reviewed by OPCS, percentage that had a COE Review:

Q1 99 % Q2 99 % Q3 100 %

Page 22: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Other Items Identified in the Review - Q1 Q2 Q3

(RFPs not included)

Edits, budget corrections, encumber funds, incorrect data, contract system

Out of the contracts or amendments reviewed by OPCS, percentage that did not have any other items to address:

Q1 77 % Q2 79 % Q3 61 %

Page 23: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Contracting TemplatesContract: A legal binding agreement between entities specifying responsibilities in exchange for monetary consideration.

Personal Service Contract: A personal service contract is an agreement for services provided by a professional individual on a temporary or occasional basis.

MOA : A Memorandum of Agreement is a legal and binding agreement between two or more parties that does not contain monetary consideration and outlines each other’s responsibilities for carrying out a particular service.

IMOA: An Intra-departmental Memorandum of Agreement is used between DHHS agencies regardless of whether money is disbursed. This agreement documents the rights and duties of the parties and reduces the possibility of future disagreements.

Each type of agreement is required to be entered into the DHHS Contract System

Page 24: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Form Updates

General Contract CoverUNC

General Terms and ConditionsHealth Care Providers

Page 25: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

COE Workgroup updates

Workgroups recommended

DHHS General Training MaterialsMeeting Cancelled Tuesday, April 29

RFAMeeting Cancelled Wednesday, April 30

Page 26: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

COE Meeting Schedule

DHHS COE Quarterly Meetings ScheduledAdams 264 10:00 am – 11:00 am

Quarter 3 Report and updates – May 7, 2008

Please send your Division’s COE meeting schedule to: [email protected]

Page 27: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

General Contract Managementand Contract System TrainingOPCS Training Sessions SFY 2008

Training dates are scheduled and posted on the web site: http://opcs.dhhs.state.nc.usLocation: Hoey Building - Dix Campus - 801 Ruggles Dr.Send an email at least 1 week in advance, to the person you would like to schedule the training with. Please include topic(s) of interest so that an appropriate amount of time can be set aside for you.

We will NOT be providing any training sessions during the month of June.

Departmental Contracts training provided by [email protected] Contract System training provided by [email protected]

Page 28: DHHS COE Meeting Agenda May 7, 2008 Welcome Introductions Contract Compliance Reporting Contract Templates Form Updates COE Workgroup updates Questions

Questions and Answers