Dhanalakshmi Project[1]

ABSTRACT OF THE PROJECT

This report is the resultant of study of various data and information related to the topic A

STUDY ON “EMPLOYEES WELFARE MEASURES” AT KHAL’S FOOT WORLD.

To do a research on this topic a comprehensive questionnaire was prepared .This

questionnaire set includes all type of questions regarding employees welfare measures.

The sample size was taken to be 80 out of 150 employees from middle level in KHAL’S

FOOT WORLD.

The sampling techniques use to conduct the study was convenience method and the

research design was descriptive research. For analysis, the following statistical tools were

used .

They are

1. Percentage analysis

2. Chi-square method

After analyzing the data from the questionnaire, it was found that most of the

employees were satisfied with welfare measures in KHAL’S FOOT WORLD at Chennai.

This report result in conclusion and suggestion at the end of this study regarding the various

aspect of with which these are associated, and for further improving the employees welfare

measures so that a high level of productivity and organizational goals can be obtained

TABLE OF CONTENT

Chapters

Content

Page No.

Chapter 1

Introduction and design of the study

1.1 Introduction

1.2 Statement of the problem

1.3 Scope of the study

1.4 Importance of the study

1.5 Period of the study

1.6 Objectives of the study

1.7 Research methodology

1.8 Limitations of the study

Chapter 2

Review of literature

Company Profile

Chapter 3

Data Analysis and Interpretation

Chapter 4

Findings

Suggestions

Conclusion

Bibliography

Annexure

LIST OF TABLES

TABLE.NO

CONTENT PAGE NO

3.1 Table showing the age wise classification of employees.

3.2 Table showing the gender wise classification of employees.

3.3 Table showing the respondents educational qualification.

3.4 Table showing the work experience of the respondents.

3.5 Table showing the employees opinion towards working hours.

3.6 Table showing the employees opinion towards welfare measures.

3.7 Table showing welfare provisions needed to be improved.

3.8 Table showing the employees satisfaction level on statutory measures.

3.9 Table showing the employees satisfaction level on separate rest rooms

3.10 Table showing the employees satisfaction level on first aid facilities

3.11 Table showing the employees satisfaction level on fire safety measures

3.12 Table showing the employees satisfaction level on hospital facilities

3.13 Table showing the employees satisfaction level on drinking water

3.14 Table showing the employees satisfaction level on ventilation

3.15 Table showing the employees satisfaction level on canteen

3.16 Table showing the employees satisfaction level on transportation

3.17 Table showing the employees satisfaction level on insurance

3.18 Table showing the employees satisfaction level on bonus

3.19 Table showing the employees satisfaction level on children’s education loan

LIST OF CHARTS

CHART NO.

CONTENT PAGE NO

3.1 Chart showing the age wise classification of employees.

3.2 Chart showing the gender wise classification of employees.

3.3 Chart showing the respondents educational qualification.

3.4 Chart showing the work experience of the respondents .

3.5 Chart showing the employees opinion towards working hours.

3.6 Chart showing the employees opinion towards welfare measures.

3.7 Chart showing welfare provisions needed to be improved.

3.8 Chart showing the employees satisfaction level on statutory measures.

3.9 Chart showing the employees satisfaction level on separate rest rooms.

3.10 Chart showing the employees satisfaction level on first aid facilities.

3.11 Chart showing the employees satisfaction level on fire safety measures.

3.12 Chart showing the employees satisfaction level on hospital facilities.

3.13 Chart showing the employees satisfaction level on drinking water.

3.14 Chart showing the employees satisfaction level on ventilation.

3.15 Chart showing the employees satisfaction level on canteen.

3.16 Chart showing the employees satisfaction level on transportation.

3.17 Chart showing the employees satisfaction level on insurance.

3.18 Chart showing the employees satisfaction level on bonus.

3.19 Chart showing the employees satisfaction level on children’s education loan.

Chapter – I

INTRODUCTION AND DESIGN OF THE STUDY

1.1 INTRODUCTION

Each and every organization is made up of people, function through people

without people organization cannot exist. Human resource is the most significant resource

in any organization. Human resource management is very powerful and essential

department in any organization .This department takes care of the welfare of the workers.

Welfare means anything done for intellectual, physical, moral and economic

betterment of workers .Welfare activities are necessary to develop a peaceful environment

and industrial growth. Welfare activities are useful to use the workforce more effectively

and to reduce friction among co-worker.

This project deals with the topic “A STUDY ON EMPLOYEES WELFARE

MEASURES AT KHAL’S FOOT WORLD”.

An employer may voluntary initiate employee welfare measures in his

undertaking with the following objectives;

To win over employees loyalty and increase their moral.

To develop efficiency and productivity among workers.

Such employees should be satisfied well .In which way they can be satisfied only by

providing welfare measures for them, they can be satisfied.

1.2 Statement of the problem

Welfare facilities are essential for the motivation of the workers in their working

environment. An organization provides various welfare facilities for the retention of the

employees in their organization.

The company wants to know whether the employees are satisfied with the welfare

facilities provided to them. At the same time the management is interested in making

improvements in the various welfare facilities.

Hence the study was conducted on the topic “Employees Welfare Measures”.

1.3 SCOPE OF THE STUDY

The most important aspect of the study is to find whether the individual employee is

personally interested in the welfare facility implemented by the management. This applies to

the management also, because how good the welfare services are provided to the employees,

it needs to feel the pulse of the employees. The management should also be keen in studying,

what welfare services the employees expect from the management and whether their existing

ones are to the employees satisfaction.

1.4 IMPORTANCE OF THE STUDY

It is necessary to improve the working conditions of the workers, which will

ultimately lead to high production, and increase the loyalty of the employees towards the

organization. For building up a stable and efficient labor force, it is essential to bring about a

marked improvement in the conditions of the worker’s life and work. For achieving

maximum result, welfare activities have to be under taken in the right spirit mainly with a

view to make the lives of the workers happier and healthier.

1.5 PERIOD OF THE STUDY

The study was conducted during the period from July 2010 to August 2010.

1.6 OBJECTIVES

1. To study about the employee welfare measures offered by Khal’s foot world Pvt.

Limited.

2. To find out the level of satisfaction of various employee welfare measures. 3. To suggest suitable recommendation to improve employee welfare measures.

1.7 RESEARCH METHODOLOGY

Research Methodology is a way to systematically solve the research problem. It may be understood as a science of studying how research is done scientifically.

1.6.1. Research Design:

Research design is the arrangements of conditions for collection and analysis of data

in a manner that aims to combine relevance to the research purpose.

The research design adopted for this study is DESCRIPTIVE RESEARCH DESIGN.

Descriptive research includes survey and fact-finding enquires of different kinds. The major

purpose of descriptive research is description of the state of affairs, as it exists as present. The

main characteristic of this method is that the researcher has no control over the variable; he

can only report what has happened or what is happening.

1.6.2. Sampling design:

Sampling design is the way of selecting the sample from the population. The sampling

design adopted for the study is convenience-sampling method. In the method, the data

required for the study is collected from those respondents who are most conveniently

available during a certain period of time. The data is collected through questionnaires from

80 employees.

1.6.3. Area of the study:

The area under which the study is conducted includes the employees working in the

Khal’s foot world Pvt. Ltd, at Chennai.

1.6.4. Sample size:

The sample size taken for the study is 80 respondents.

1.6.5 Tools of Analysis:

The tools used for analysis includes:

• Percentage analysis

• Chi-square analysis

1.6.6 Data Collection Methods:

There are several methods of collecting the appropriate data which differ considerably

in context of money costs, time and other resources at the disposal of the researcher.

Types of data:

There are two types of data. They are

1. Primary data:

The primary data was collected through questionnaire method

distributed to the concerned employees.

2. Secondary data:

The secondary data was collected from various reports and

articles from magazines and newspapers.

Sources of the Data Collection:

The data was directly collected from the respondents in the form of questionnaires.

Apart from primary data, literature survey was used to find out the statement of the problem.

The literature is considered a secondary data, which is collected from various sources.

Company guidelines

Text books

Internet

Tools of data collection:

The "questionnaire" has been used as an instrument to collect the data from the

respondents, which is the primary source of data collection. The purpose of adopting this

tools is that now the employees and executives are bound with their respective works, for

their convenience, questionnaire was used.

Tools of Analysis:

1. Percentage analysis

Percentage refers to a special kind of ratio. Percentages are used in making

comparison between two or more series of data. Percentages are used to describe

relationship.

No. Of respondents

Percentage analysis = ____________________ *100

Total no. Of respondents

2. Chi-Square Test Analysis

A statistical technique used to test significance in the analysis of frequency

distribution.

This test (as a non-parametric test) is based on frequencies and not on the parameters

like mean and standard deviation.

This test is used for testing the hypothesis and is not useful for estimation.

This test can also be applied to a complex contingency table with several classes and

as such is a very test for research work.

1.8 LIMITATIONS OF THE STUDY

Some of the important legal documents of the Factory were not provided by the

management.

Some respondents were reluctant to respond.

Due to busy schedule, some employees didn’t show that much interest towards

filling the questionnaire

CHAPTER – 2

Introduction: This chapter deals with the review of the literature and profile of the company. Review of literature is the process of making extensive literature survey connected with the problem.

REVIEW OF THE LITERATURE

IMPORTANCE OF EMPLOYEE WELFARE

Employee welfare is an important fact of industrial relations, the extra dimensions,

giving satisfaction to the worker. It includes the provision of welfare facilities for the

integrate development of an individual personality.

Welfare measures must eliminate risk and insecurity. This is to ensure their personal

safety and provide them with the equipment and atmosphere needed to draw a fair wages

without any feeling of guilt measures, gives the workers economic constraints probably due

to large families. It should provide facilities such as transport media-aid, credit and

subsidized food required by the worker. The union should ensure several benefits to maintain

their image.

Employer should provide with amenities to discharge their responsibility. The

amenities provided to the employees could raise the employees morale use of their work

force more effectively and reduce turnover and absenteeism. Welfare facilities are bound by

length of service thus ensuring that an employee will remain from certain minimum period at

least.

Concepts of Employees Welfare:

Employee welfare may be viewed as a total concept, a social concept and as a

relative concept. The total concept is a describe state of existence involving physical, mental,

moral and emotional well-being. These four elements constitute the structure of welfare, on

which its totally is based.

The social concept of welfare implies the welfare of man, his family and his

community. All these three aspects are inter-related and work together in a three-dimensional

approach. The relative concept of welfare implies that welfare is relative time and place.

Employee welfare implies the setting up minimum desirable standards and the

provisions of facilities like health, good clothing, housing, medical assistance, education

insurance, job security relation etc. Such facilities enable the worker to lead his family life

and social life. Employee welfare also operates to neutralize the harm effects of large scale

industrialization and urbanization.

Classification of employee welfare measures

The employee welfare activities may be classified as

Statutory

Every welfare promotes the welfare of the employee by securing and protecting a

social order in which social justice, economical, political confirms with all the institutions of

natural life. These legislative measures generally regulate working conditions, minimum

wages, safety and sanitations. Such statutory provisions are gradually increasing with the

industrial development in all the countries.

Voluntary

Under voluntary measures welfare measures includes all those activities which are

undertaken, because they increase the efficiency of the worker and maintain the industrial

peace.

Mutual

Mutual welfare activities are those activities which are initiated by the worker for the

betterment of welfare activities undertaken by the trade unions.

COMPANY PROFILE

The company in which my project work done is Khal’s foot world, at Chennai. The company’s office is situated in choolaimedu and it has it’s showroom in Nungambakkam at Chennai.

Khals Foot world is a retail chain of footwear. It is a multi brand store which emerge from

the brain child of its proprietor, Mr. Khaleer ur Rahman. Mr. Khaleel had his vast experience in distributorship for brands like Bata. With his

experience, he decided to enter into retail at a time when the industry was in its infant stage in India. About Khal’s foot world:

Khal’s foot world was started in 1999 with its first store in Chennai, Khals Foot world

now has 5 showrooms and is also a franchise and distributor for Florsheim shoes (premium US brand).

Moto of the company:

With a turnover of 10 Crores, Khals foot world caters to premium and semi premium customers with emphasis on

• Quality

• Salesmanship

• ambience

Each and every product goes through a lot of analyzing pertaining to

Market Trend

Color combinations

Comfort

The products of the Khal’s foot world was made up of very high quality materials.

Khals Foot world is a household name in Chennai when it comes to bridal wear and is ethnic in describing the taste of Indian bride. The women’s casual range is a treat to the eyes and comfort for the tired feet.

Khals Foot world has its own private labels “Khals” and “Corporate” and is also a high end retail point for some of the renowned international and national brands. Khal’s foot world retails various brands such as

Florsheim

Red tape

Lee cooper

Nike

Adidas

Children footwear, high fashion leather accessories such as ladies bags, wallets, belts are added attraction. In short Khal’s Foot world is a family store which caters to everyone.

One more important thing which added pride to the company is that it has it’s partner as Citi Shoe company from 1992 to 1998 which is the distributor for Bata India Limited. Apart from these, the company also export it’s products to the various foreign companies such as Dubai, Afghanistan etc. The company has several branches in and around Chennai. They are

1. Keen’s foot world

2. Eiffel foot world The company was noted for it’s quality and popularity. It has it’s branches in areas such as

1. Bangalore

2. Cochin

3. Coimbatore

4. Hyderabad

ORGANISATION STRUCTURE

GM (FINANCE)

GM (PURCHASE)

GM (SALES)

MANAGER (PURCHASE)

MANAGER (SALES)

MANAGER (ACCOUNTS)

ACCOUNTS OFFICER

IMPORT OFFICER

EXPORT OFFICER

ASSISTANTS CLERK ASSITANTS

MANAGING DIRECTOR

Departments in the organization:

Departments are the entities organizations form to organize people, reporting relationships, and work in a way that best supports the accomplishment of the organization's goals. Departments are usually organized by functions such as human resources, marketing, administration, and sales. But, a department can be organized in any way that makes sense for the customer. Departments can also be organized by customer, by product, or by region of the world. Sales Department:

The Sales department deals with marketing and advertising of the product/service and taking orders.

The advertising may be done by means of:

• newspapers or magazines • radio or TV • catalogues • flyers • CDs • Internet etc.

The sales may be made by

• phone • on-line • emails • printed order forms • sales reps who work for the company and offer the customer a friendly face and ready

answers to any questions.

Purchasing Department: The purchasing department must decide when to re-order components and how many

at a time. Too many would lead to a cash flow problem with the company having to pay out for the supplies before it can recoup the cash by selling the product. Too few would lead to the company standing idle (and therefore losing money) while it is waiting for these precious components.

Even if there are no actual components to buy (i.e. a service is being sold), there are still materials to purchase (buy or rent)- computer paper, printer ink or toner, other office supplies, cleaning supplies, company cars etc. In addition every company needs electricity, phones, computers, water, building rents, council tax rates etc.

The purchasing department will have to:

• find a supplier • negotiate a deal (discounts for bulk etc) • place an order • track the order

• check that the goods received are as requested • pay the invoice

Finance Department: The Finance Department is responsible for all the money that comes into and goes out

of the company. Records of all receipts and payments will probably be done on computer via spreadsheets. It will related to the Purchasing and Sales departments. It will set annual budgets for the company and keep a check on the performance of the company throughout the year, producing graphs and charts where necessary.

It is also responsible for calculating and paying the wages of the employees. This means it must also make deductions for Income Tax, National Insurance, and Pension fund contributions.

Personnel Department:

To recruit right people capable of performing the organization specific tasks. To

utilize available human resources effectively & to use as a catalyst in the individual

development of the people in the organization. Employees, their families & their well being

are the prime concern of the personnel department.

Conclusion:

In this chapter to collect the organizational profile company’s journals were referred

and to collect the content for the review of literature various books were referred.

Chapter- 3

Data Analysis and Interpretation

Introduction: This chapter deals with the analysis and interpretation of the collected data. The analysis of data requires a number of closely related operations such as establishment of categories, the application of these categories to raw data through coding, tabulation and then drawing statistical inferences. Interpretation is the process of explaining the findings on the basis of some theory.

Table: 3.1

Table showing the age wise classification of respondents

S. No. Age of the respondents No. of respondents Percentage

1. 20-30 38 47.5 2. 31-40 23 29 3. 41-50 10 12.5 4. 50 &above 9 11 Total 80 100 Interpretation: From the above table, 47.5% of the respondents belongs to the age group of 20-30; 29% belongs to the age group 31-40; 12.5% belongs to the age group 41-50; 11% belongs to the age group 50 & above.

Chart: 3.1

Chart showing the age wise classification of respondents

Inference: Majority (47.5%) of the respondents belong to the age group of 20-30.

Table: 3.2

Table showing the gender wise classification of respondents

S. No. Gender No. of respondents Percentage 1. Male 57 71 2. Female 23 29 Total 80 100

Interpretation: From the above table, 71% of the employees are male and 29% of the employees are female.

Chart: 3.2

Chart showing the gender wise classification of respondents

Inference: Majority (71%) of the respondents are male.

Table: 3.3

Table showing the respondents educational qualification

S. No. Educational Qualification No. of respondents Percentage

1. SSLC 12 15 2. HSC 15 19 3. UG 32 40 4. PG 21 26 Total 80 100

Interpretation: From the above table, 40% of the employees are graduates; 26% of the employees are post graduates; 19% of the employees did HSC and 15% of them did SSLC

Chart: 3.3

Chart showing the respondents educational qualification

Inference: Majority (40%) of the respondents are graduates.

Table: 3.4

Table showing the work experience of the respondents

S. No. Length of service No. of respondents percentage

1. Less than 3 years 15 19 2. 4-6 years 24 30 3. 6-8 years 22 27 4. Above 8 years 19 24 Total 80 100

Interpretation: From the above table, 30% of the respondents have 4-6 years of work experience; 27% have 6-8 years of work experience; 24% have above 8 years of work experience; 19% have less than 3 years of work experience.

Chart: 3.4

Chart showing the work experience of the respondents

Inference: Majority (30%) of the respondents have 4-6 years of work experience.

Table: 3.5

Table showing the employees opinion towards working hours

S. No. Level of satisfaction No. of respondents Percentage

1. Yes 61 76 2. No 19 24 Total 80 100

Interpretation: From the above table, 76% of the employees are satisfied with their working hours and remaining 24% are not satisfied.

Chart: 3.5

Chart showing the employees opinion towards working hours

Inference: Majority (76%) of the respondents are satisfied with their working hours

Table: 3.6

Table showing the employees opinion towards welfare measures

S. No. Welfare measures No. of respondents Percentage

1. Excellent 23 29 2. Good 28 35 3. Average 21 26 4. Poor 8 10 Total 80 100

Interpretation: From the above table, 35% of the employees opinion is that the company’s welfare measures are good; 29% of them says that it is excellent; 26% of them says that it is average and 10% of them says that it is poor.

Chart: 3.6

Chart showing the employees opinion towards welfare measures

Inference: Majority (35%) of the respondents says that the welfare facilities provided by the company is good.

Table: 3.7

Table showing welfare provisions needed to be improved

S. No. Improvement in welfare provisions

No. of respondents Percentage

1. Required 15 19 2. Partially required 27 34 3. Not required 38 47 Total 80 100

Interpretation: From the above table, 47% of the employees feels that there is no need to improve the welfare provisions in the organization; 34% of them says that it is partially required and 19% o f them says that it is required.

Chart: 3.7

Chart showing welfare provisions needed to be improved

Inference: Majority (47%) of the respondents says that there is no need to improve the welfare facilities provided by the company.

Table: 3.8

Table showing the employees satisfaction level on statutory measures

S. No. Level of satisfaction No. of respondents Percentage 1. Highly satisfied 18 23 2. Satisfied 23 29 3. Neutral 21 26 4. Dissatisfied 13 16 5. Highly dissatisfied 5 6 Total 80 100

Interpretation: From the above table, 23% of the employees are highly satisfied with their statutory measures; 29% of them are satisfied; 16% of them are dissatisfied and 6% of them are highly dissatisfied and 26% of them says that it is neutral.

Chart: 3.8

Chart showing the employees satisfaction level on statutory measures

Inference: Majority (52%) of the respondents are satisfied with the statutory measures.

Table: 3.9

Table showing the employees satisfaction level on separate rest rooms

S. No. Level of satisfaction No. of respondents Percentage 1. Highly Satisfied 24 30 2. Satisfied 32 40 3. Neutral 5 6 4. Dissatisfied 9 11 5. Highly dissatisfied 10 13 Total 80 100

Interpretation: From the above table, 40% of the employees are satisfied with the separate rest rooms 30% of them are highly satisfied; 6% of them says that it is neutral; 11% of them are dissatisfied; 13% of them highly dissatisfied.

Chart: 3.9

Chart showing the employees satisfaction level on separate rest rooms

Inference: Majority (70%) of the respondents are satisfied with the separate rest rooms.

Table: 3.10

Table showing the employees satisfaction level on first aid facilities

S. No. Level of satisfaction No. of respondents Percentage 1. Highly satisfied 26 32.5 2. Satisfied 22 27.5 3. Neutral 12 15 4. Dissatisfied 11 14 5. Highly dissatisfied 9 11 Total 80 100

Interpretation: From the above table, 32.5% of the employees are highly satisfied with the first aid facilities; 27.5% of them are satisfied; 15% of them says that it is neutral; 14% of them are dissatisfied and 11% of them are highly dissatisfied.

Chart: 3.10

Chart showing the employees satisfaction level on first aid facilities

Inference:

Majority (60%) of the respondents are satisfied with the first aid facilities.

Table: 3.11

Table showing the employees satisfaction level on fire safety measures


1. Highly satisfied 23 29 2. Satisfied 28 35 3. Neutral 9 11 4. Dissatisfied 13 16 5. Highly Dissatisfied 7 9 Total 80 100

Interpretation: From the above table, 35% of the employees are satisfied with the fire safety measures; 29% of them are highly satisfied; 11% of them says that it is neutral; 16% of them are dissatisfied; 9% of them are highly dissatisfied.

Chart: 3.11

Chart showing the employees satisfaction level on fire safety measures

Inference: Majority (64%) of the respondents are satisfied with the fire safety measures.

Table: 3.12

Table showing the employees satisfaction level on Hospital facilities


Interpretation: From the above table, 44% o f the employees are satisfied with the hospital facilities provided by the organization; 26% of them are highly satisfied; 5% of them says that it is neutral; 15% of them are dissatisfied and 10% of them are highly dissatisfied.

Chart: 3.12

Chart showing the employees satisfaction level on Hospital Facilities

Inference: Majority (70%) of the respondents are satisfied with the hospital facilities.

Table: 3.13

Table showing the employees satisfaction level on drinking water

S. No. Level of satisfaction No. of respondents Percentage 1. Highly Satisfied 33 41 2. Satisfied 26 33 3. Neutral 7 9 4. Dissatisfied 9 11 5. Highly Dissatisfied 5 6 Total 80 100

Interpretation: From the above table, 41% of the respondents are highly satisfied with the drinking water provided by the company; 33% of them are satisfied; 9% of them says that it is neutral; 11% of them are dissatisfied and 6% of them are highly dissatisfied..

Chart: 3.13

Chart showing the employees satisfaction level on drinking water

Inference: Majority (74%) of the respondents are satisfied with the drinking water facilities

Table: 3.14

Table showing the employees satisfaction level on Ventilation


1. Highly satisfied 29 36 2. Satisfied 23 29 3. Neutral 13 16 4. Dissatisfied 12 15 5. Highly dissatisfied 3 4 Total 80 100

Interpretation: From the above table, 36% of the employees are highly satisfied with the ventilation facilities; 29% of them are satisfied; 16% of them says that it is neutral; 15% of them are dissatisfied and 4% of them are highly dissatisfied.

Chart: 3.14

Chart showing the employees satisfaction level on Ventilation

Inference: Majority (65%) of the respondents are satisfied with the ventilation facilities.

Table: 3.15

Table showing the employees satisfaction level on Canteen


Interpretation: From the above table, 40% of the employees are highly satisfied with the canteen facilities provided to them; 30% of them are satisfied; 11% of them says that it is neutral; 9% of them are dissatisfied and 10% of them are highly dissatisfied.

Chart: 3.15

Chart showing the employees satisfaction level on Canteen

Inference: Majority (70%) of the respondents are satisfied with the canteen facilities.

Table: 3.16

Table showing the employees satisfaction level on Transportation


Interpretation: From the above table, 35% of the employees are highly satisfied with the transportation facilities; 34% of them are satisfied;10% of them says that it is neutral; 14% of them are dissatisfied and 7% of them are highly dissatisfied.

Chart: 3.16

Chart showing the employees satisfaction level on Transportation

Inference: Majority (69%) of the respondents are satisfied with the transport facilities.

Table: 3.17

Table showing the employees satisfaction level on Insurance


1. Highly satisfied 34 42.5 2. Satisfied 23 29 3. Neutral 10 12.5 4. Dissatisfied 8 10 5 Highly dissatisfied 5 6 Total 80 100

Interpretation: From the above table, 42.5% of the employees are highly satisfied with the Insurance provisions; 29% of them are satisfied; 12.5% of them says that it is neutral; 10% of them are dissatisfied and 6% of them are highly dissatisfied.

Chart: 3.17

Chart showing the employees satisfaction level on Insurance

Inference: Majority (71.5%) of the respondents are satisfied with the Insurance provisions provided by the organization.

Table: 3.18

Table showing the employees satisfaction level on Bonus


Interpretation: From the above table, 29% of the employees are highly satisfied with the Bonus given to them; 36% of them are satisfied; 5% of them says that it is neutral; 16% of them are dissatisfied and 14% of them are highly dissatisfied.

Chart: 3.18

Chart showing the employees satisfaction level on Bonus

Inference: Majority (65%) of the respondents are satisfied with the Bonus.

Table: 3.19

Table showing the employees satisfaction level on children’s education loan


Interpretation: From the above table, 22% of the employees are highly satisfied with the children’s education loan offered to them; 34% of them are satisfied; 9% of them says that it is neutral; 19% of them are dissatisfied and 16% of them are highly dissatisfied.

Chart: 3.19

Chart showing the employees satisfaction level on children’s education loan

Inference:

Majority (56%) of the respondents are satisfied with the children’s education loan.

CHI -QUARE TEST

H0: Null hypothesis

There is no significant relationship between experience and opinion of employees about

welfare measure.

H1: Alternative hypothesis

There is significant relationship between experience and opinion of employees about

welfare measure.

Observed frequency:

Expected frequency

CATEGORY

EXPERIENCE

Excellent Good Average Poor TOTAL

LESSTHEN 3 YEARS 4.3125 5.25 3.9375 1.5 15

4-6YEARS 6.9 8.4 6.3 2.4 24

6-8YEARS 6.325 7.7 5.775 2.2 22

ABOVE 8YEARS 5.4625 6.65 4.9875 1.9 19

TOTAL 23 28 21 8 80

CATEGORY

EXPERIENCE

Excellent Good Average Poor TOTAL

LESSTHEN 3

YEARS

3 10 2 0 15

4-6YEARS 4 7 13 0 24

6-8YEARS 6 5 4 7 22

ABOVE 8YEARS 10 6 2 1 19

TOTAL 23 28 21 8 80

Row total *column total Ex = ---------------------------------- Grand total CALCULATION OF CHISQUARE-TEST

Calculated value = 36.17

0 E 0 –E (0-E)2 (0-E)2/E

3

10

2

0

4

7

13

0

6

5

4

7

10

6

2

1

4.3125

5.25

3.9375

1.5

6.9

8.4

6.3

2.4

6.325

7.7

5.775

2.2

5.4625

6.65

4.9875

1.9

-1.3125

4.75

-1.9375

-1.5

-2.9

-1.4

6.7

-2.4

-0.325

-2.7

-1.775

4.8

4.54

-0.65

-2.99

-0.9

1.723

22.56

3.75

2.25

8.41

1.96

44.89

5.76

0.106

7.29

3.15

23.04

20.59

.4225

8.93

.81

0.399

4.298

0.95

1.5

1.22

0.23

7.13

2.4

0.017

0.947

0.546

10.473

3.78

.06

1.79

.43

Tabulated value:

Degree of freedom = (r-1)*(c-1) =

r =4

c= 4

= (r -1)*(c-1)

= (4-1)*(4-1)

= 3*3

= 9

Significance level=9at5%

Hence tabulated value =16.919

Conclusion:

As the calculated value is greater than tabulated value therefore the Null

hypothesis Ho is rejected. From the calculation we conclude that there is significant

relationship between experience and opinion of employees about welfare measure.

Conclusion:

Through percentage analysis and chi square analysis the collected data was analyzed

and interpretation was made out from the tables.

CHAPTER – 4

FINDINGS

47.5% of the respondents belongs to 20-30 years of age.

It is observed that 71% of the respondents are male.

It is noted that 40% of the respondents are graduates.

30% of the respondents have 4-6 years of work experience.

It is observed that 76% of the respondents are satisfied with their working hours.

It is observed that 35% of the respondents says that the welfare measures are

good.

It is observed that 47% of the respondents says that there is no need to improve

the welfare facilities provided by the organization.

It is observed that 52% of the respondents are satisfied with statutory measures.

It is observed that 70% of the respondents are satisfied with the separate rest

rooms.

It is observed that 60% of the respondents are satisfied with the first aid facilities.

It is observed that 64% of the respondents are satisfied with the fire safety

measures.

It is observed that 70% of the respondents are satisfied with the Hospital facilities.

It is observed that 74% of the respondents are satisfied with the drinking water

facilities.

It is observed that 65% of the respondents are satisfied with the Ventilation

facilities.

It is observed that 70% of the respondents are satisfied with canteen facilities.

It is observed that 69% of the respondents are satisfied with transportation

facilities.

It is observed that 71.5%% of the respondents are satisfied with the Insurance

provisions.

It is observed that 65% of the respondents are satisfied with Bonus given to them.

It is observed that 56% of the respondents are satisfied with Children’s education

loan.

SUGGESTIONS

Khal’s foot world has been offering various welfare facilities to employees. Though

employees are satisfied with the welfare facilities offered by the factory, the following

suggestions can be implemented for the further improvement of welfare facilities.

1. The company can give more educational loans for children.

2. The company can provide good statutory measures.

3. The company can develop first aid facilities.

4. The company can improve fire safety measures.

5. The company can improve the welfare provisions provided to the employees.

CONCLUSION

Employees welfare facilities should not only be confined to efforts to make life worth

living for workers, but should also promote conditions of well being, happiness, satisfaction

and conservation. Employees are satisfied with the welfare facilities provided by the

company.

BIBLIOGRAPHY

HUMAN RESOURCE DEVELOPMENT

1. Personnel management: Tripathi P. C ,Sultan Chand &sonspublisher, New

Delhi. C. B. Mamoria,

2. Human resource management: Dr. C. B. Gupta, Sultan Chand &sons

Publisher, Stephen Robbins & Decenzo.

RESEARCH METHODOLOGY

1. P. Ravilochanan, Margham publication, Chennai.

2. R.Kothari, Wishwa Prakashan publisher, New Delhi.

STATISTICS

1. Dr. S.P. Gupta, Sultan Chand & Sons Publisher, New Delhi.

2. P.R. Vital and V. Malini, Margham publication, Chennai.

WEB SITES

1. www.hrcite.com

2. www.google.com

3. www.khals.com

http://www.hrcite.com/�

http://www.google.com/�

http://www.khals.com/�

ANNEXURE

QUESTIONNAIRE ON EMPLOYEES WELFARE MEASURES IN KHAL’S FOOT

WORLD PVT LTD.

1. Name: _____________________________ 2. Age:

a) 20-30 b) 31-40 c) 41-50 d) 50 & above 3. Gender:

a) Male b) Female 4. Educational Qualification a) SSLC b) HSC c) UG d) PG 5. Experience in Khal’s foot world (P) ltd

a) Less than 3years b) 4-6 years

c) 6-8 years d) above 8 years 6. Are you satisfied with your working hours?

a) Yes b) No

7. Your opinion about welfare measures in your company a) Excellent b) Good c) Average d) Poor 8. Do you realize any need to improve the welfare provisions in your Company?

a) Required b) Partially required

c) Not Required

Welfare Facilities: Ranking

Welfare facilities H.S S N D.S H.D.S 1. Statutory measures 2. Separate Rest Rooms 3. First Aid Facilities 4. Fire Safety Measures 5. Hospital Facilities 6. Drinking water 7. Ventilation 8. Canteen 9. Transportation 10. Insurance 11. Bonus 12. Children’s Education Loan

H.S - Highly Satisfied S - Satisfied N - Neutral D.S - Dissatisfied H.D.S - Highly Dissatisfied

Documents

Dhanalakshmi Project[1]