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Additional service information The necessity of vacancy management Unmanaged vacant properties can be a source of great inconvenience. In addition to damage caused by squatters, thieves and vandals, natural events can result in impoverishment of the property as well. Leaving a vacant property unmanaged for a long period of time can result in water damage caused by unidentified leaks and burst pipes due to frost. Not only will this make your property less attractive to potential buyers or letters, but the property will depreciate in value as well. Unnecessary extra costs will have to be incurred to repair the damage. Cost For a weekly rate depending on property size, condition and location, all of our resources will be available to you and your property, ensuring a carefree vacancy period. The live-in guardians pay DEX Property Management a small monthly fee. Minimal startup costs Unlike traditional security measures, our way of protecting your property demands minimal startup costs for property owners. Through our live-in guardian concept, installing CCTV cameras will become obsolete, as well as the need for boarding, screens and shutters. Save By using the DEX Property Management way of property protection, you could save up to 50% against boarding up methods and even up to 80% against static security guard services. Secure and well-presented DEX Property management will provide you with a secure but well-presented property, to ensure that the site still remains appealing to new tenants. Legal The legal structure is straightforward. The owner of the building grants DEX Property Management an Authorization Agreement for the property, we in turn grant a Licence to Occupy a unit to the guardian. This differs from tenancy as we are supplying a service and the guardians are helping us to fulfil it and as such no tenancy rights are granted to either DEX Property Management or the guardians. Our agreements were written by our law firm which is specialized in real estate affairs. Our contracts: - No tenancy rights conferred - Contract can be terminated with sixteen days’ notice - Independently validated contracts - Transparent and concise agreements

DEX Additional Service Information

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Page 1: DEX Additional Service Information

Additional service information

The necessity of vacancy management

Unmanaged vacant properties can be a source of great inconvenience. In addition to damage caused by

squatters, thieves and vandals, natural events can result in impoverishment of the property as well.

Leaving a vacant property unmanaged for a long period of time can result in water damage caused by

unidentified leaks and burst pipes due to frost. Not only will this make your property less attractive to

potential buyers or letters, but the property will depreciate in value as well. Unnecessary extra costs will

have to be incurred to repair the damage.

Cost

For a weekly rate depending on property size, condition and location, all of our resources will be

available to you and your property, ensuring a carefree vacancy period. The live-in guardians pay DEX

Property Management a small monthly fee.

Minimal startup costs Unlike traditional security measures, our way of protecting your property demands minimal startup costs for property owners. Through our live-in guardian concept, installing CCTV cameras will become obsolete, as well as the need for boarding, screens and shutters.

Save By using the DEX Property Management way of property protection, you could save up to 50% against boarding up methods and even up to 80% against static security guard services.

Secure and well-presented DEX Property management will provide you with a secure but well-presented property, to ensure that the site still remains appealing to new tenants.

Legal

The legal structure is straightforward. The owner of the building grants DEX Property Management an

Authorization Agreement for the property, we in turn grant a Licence to Occupy a unit to the guardian.

This differs from tenancy as we are supplying a service and the guardians are helping us to fulfil it and as

such no tenancy rights are granted to either DEX Property Management or the guardians. Our

agreements were written by our law firm which is specialized in real estate affairs.

Our contracts:

- No tenancy rights conferred

- Contract can be terminated with sixteen days’ notice

- Independently validated contracts

- Transparent and concise agreements

Page 2: DEX Additional Service Information

Risks involved in property vacancy

Any of the following risks involved in vacancy can result in repair costs, obstacles to development and

property depreciation:

- Squatting, illegal entry and occupation

- Fire, caused by illegal occupation and/or short-circuiting

- Theft and criminal damage

- Vandalism, broken windows and graffiti

- Fly tipping, illegal dumping of waste and vehicles

- Illegal commercial exploitation such as parties and cannabis farms

- Flood and storm damage

- Public Liability claims

The benefit of the DEX Property Management solution

Unlike traditional security measures, our way of protecting your property demands very low startup

costs for property owners. Through our live-in guardian concept, installing CCTV cameras will become

obsolete, as well as the need for boarding, screens and shutters.

DEX Property Management will maintain the good appearance and condition of the building, providing

you with a secure but well-presented property. This will ensure that the site still remains appealing to

new buyers or lessees.

Our approach on managing vacancy

Starting with a free risk assessment and plan of approach, DEX Property Management will work with you

to provide you with a customized product that fits the property, suits your needs and meets the legal

requirements.

DEX Property Management provides:

- Property protection by occupation

- A carefree vacancy period

- Vacancy risk minimization

- 24-hour protection from inside the property

- Key holding and access control

- Routine inspection visits

- Utility checks and meter readings

- Minor technical maintenance and fire alarm checks

- Early leak detection and damage control

Property conditions

DEX Property Management can manage virtually all kinds of properties, as long as basic facilities,

electricity and water are active and the property is water and wind tight.

Page 3: DEX Additional Service Information

DEX Property Management background

In addition to our London branch, which covers all of (Greater) London, DEX Property Management has

5 branches in The Netherlands. Active since 1999, we have protected hundreds of properties using this

approach, providing living space and working space for thousands of guardians.

Over the years, we have become skilled in managing a great variety of properties, which include:

- Residences - Military barracks

- Office buildings - Mansions

- Factories - Theatres

- Shops - Flats

- Schools - Police stations

- Churches - Fire departments

- Post offices - Former embassies

We work for numerous clients, from developers, investors, real estate agents and private property

owners to local and national authorities.

The way we work

DEX Property Management offers the most cost-effective vacancy management service in the market

today. For a weekly rate (depending on property size, condition and location) all of our resources will be

available to you and your property, ensuring a carefree vacancy period.

Our guardians will be placed in strategic locations inside the property, so from the outside it will be

evident that the property is in use. We will provide the property owner with a layout plan of the

property, detailing the adapted layout of the building. This plan indicates where the guardians and, if

installed, the temporary facilities are located. This will give you a clear insight into the adaptations we

have made to the property. We will only proceed with guardian placement once the property owner has

approved our layout concept.

After the start-up phase, the property owner will be given access codes to his own property database on

our website, to check up on the latest developments at any time of his choosing. This database will

contain all the owners’ properties under DEX Property Management, displaying all relevant information

such as recent meter readings, defects, incidents and remarks.

To ensure we have a large number of carefully selected, flexible and rapidly deployable guardians at our

disposal, we charge our guardians a minimal fee of 50 pounds a week. The non-material compensation

we ask of our guardians is of much more value to us: looking after your vacant property with care.

Page 4: DEX Additional Service Information

Our solution in short

- Cost-effective

- Legal structure is straightforward, no tenancy rights conferred

- Proven to be successful

- 12 years of experience in property protection

- Experienced in dealing with all types and sizes of property

- Transparent contracts protecting all your interests

- Contract can be terminated with sixteen days notice

- Professional and courteous service