69
8/23/2014 1 Gary L. Blank, Ph.D. President IEEE-USA Monica Naureckas Mickey Young Sections Congress - Amsterdam 22-24 August 2014 Developing your Networking Skills

Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 1

Gary L. Blank, Ph.D. President IEEE-USA Monica Naureckas Mickey Young

Sections Congress - Amsterdam 22-24 August 2014

Developing your Networking Skills

Page 2: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

NETWORKING SKILLS FOR PROFESSIONAL SUCCESS

2 8/23/2014

Gary L. Blank, Ph.D. President IEEE-USA

Page 3: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

OUTLINE

8/23/2014 3

1. INTRODUCTION

2. WHAT IS NETWORKING?

3. HOW DO YOU CURRENTLY NETWORK?

4. HOW TO INCREASE YOUR NETWORKING SKILLS

5. IEEE CONSULTANTS NETWORKS

6. IEEE EMPLOYMENT NETWORKS

7. OTHER IEEE NETWORKS

8. NETWORKING EXERCISES

9. CONCLUSION

Page 4: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 4

2. WHAT IS NETWORKING?

PURPOSE

MAKING CONTACTS

MULTIPLICATION

PROGRESSION

EXPANSION

Page 5: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 5

3. HOW DO YOU CURRENTLY NETWORK?

GO TO FUNCTIONS

MEET NEW PEOPLE

PRESENT/FORMER COLLEAGUES

FELLOW IEEE MEMBERS

OLD SCHOOL FRIENDS

FAMILY, NEIGHBORS

INTERNET

Page 6: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 6

SET GOALS

PROACTIVE

TAKE CONTROL

COMFORT ZONE

SET A GOAL – NEW PEOPLE (5+)

SET A GOAL – NEW GROUPS (2+)

BUSINESS CARDS

USE NETWORKING TIME

WHERE TO SIT

PRETEND YOU ARE THE HOST

GIVE TO RECEIVE

SMILE

ASK QUESTIONS

LISTEN

SAY THEIR NAME

4. HOW TO INCREASE YOUR NETWORKING SKILLS

Page 7: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 7

5. IEEE CONSULTANTS NETWORKS

HISTORY

STATUS

CREATION OF NETWORKS

NETWORKS AND SECTIONS

DATABASE

Page 8: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 8

6. IEEE EMPLOYMENT NETWORKS

HISTORY

STATUS

START-UP

NETWORKS AND SECTIONS

Page 9: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 9

7. OTHER IEEE NETWORKS

AFFINITY GROUPS

ENTREPRENEURS

Page 10: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Supporting Local Efforts with Digital Resources

10 8/23/2014

Monica Naureckas & Mickey Young

Integrated Marketing & Communications

Page 11: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Agenda

8/23/2014 11

Who is Integrated Marketing and Communications?

Services & Tools for Digital Presences

Services & Tools for Social Media

How We Can Help You

Page 12: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Integrated Marketing & Communications (IMC)

12

Create and drive innovative and effective corporate marketing and communications strategies and plans

Develop IEEE partnerships and leverage subject matter expertise

Accelerate collaboration to promote IEEE’s vast offerings

Page 13: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Digital Innovations

13 8/23/2014

Page 14: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 14

How many of you have a website for your Section?

Page 15: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 15

Do you manage that site and its content?

Page 16: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 16

Do you wish you could improve audience engagement and performance on your websites?

Page 17: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

17 8/23/2014

Services & Tools for Digital Presences

Page 18: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Site Exercise

18

Open up your site on your laptop, tablet, or mobile device

Using the checklist in front of you, see how many items you can identify on your site in the next minute

Page 19: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Digital Tools: Planning

8/23/2014 19

Planning objectives: Help creating strategy, metrics, and goals

Create a new site/redesign: Development and implementation of WordPress and HTML templates for use by Regions, Sections, Chapters, and Student Branches, as well as technical programs

Personas: Help with understanding your site’s audience and their needs

Branding: Ways to align with the IEEE brand to maximize your efforts

Content and information architecture: Understanding how to plan content and structure for your website

Image optimization: Recommended free tools, file sizes, and imagery

www.ieee.org/digital-innovations

Page 20: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Digital Tools: Execute & Measure

8/23/2014 20

Improve search ranking: Optimize your content to get the most our of search

Self-evaluations: Guides you through evaluating your site

Analytics: Understanding how to measure the success of your digital presence

Site review: Can review your site for branding, design, accessibility, search optimization, and content

User testing & research: Understanding best practices derived from known user behavior and assistance with validating key task paths

Integration with social media: Tips on how to best incorporate your social media presence into your website

www.ieee.org/digital-innovations

Page 21: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Example: Site Templates & Search

8/23/2014 21

Google “IEEE Regions”

What are the top results?

Highest ranked Region sites are using the templates

Page 22: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

22 8/23/2014

Page 23: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

When to Contact Us

23

Digital consultation for site managers through industry best practice recommendations and guidelines, domain management, design resources, search engine optimization, content review, and special functionality

Content and site management tools such as site creation and project processes, sub-site templates, IEEE style guides, and content and accessibility checklists

Evaluations/site reviews and usability services to optimize the user-experience and better represent the IEEE brand

[email protected]

Page 24: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

24 8/23/2014

IEEE Marketing

Page 25: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

IEEE Marketing: Overview

8/23/2014 25

Overview IEEE Marketing Successes Content Curation: Focus on What Matters Engagement Analysis

Page 26: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

26 8/23/2014

Page 27: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:
Page 28: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

IEEE Marketing Successes

8/23/2014 28

2014 PR News’ Social Media Icon Award – “Best Facebook Game & Contest”

2014 PR News’ Social Media Icon Award – “Honorable Mention in Best Community Engagement on Facebook”

2013 Gold Bulldog Award – “Digitally / Socially Engaging Brand of the Year”

2012 Silver Bulldog Award – “Best Use of Social Media Tools – Business / Consumer”

2012 Bulldog Award – “Honorable Mention in Best Campaign Under $25,000”

Page 29: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

What is the most important thing on social media?

8/23/2014 29

BIG NUMBERS!

Page 30: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

What is the most important thing on social media?

8/23/2014 30

BIG NUMBERS!

Page 31: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

What is the most important thing on social media?

8/23/2014 31

AUDIENCE ENGAGEMENT

Page 32: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

What is Audience Engagement?

8/23/2014 32

Audience Engagement - Active Responses from an Audience

- Communication & Discussion

- The Desire to Listen & Interact

- Demand

- Stimulation of the Mind

Page 33: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

The Engagement Relationship

8/23/2014 33

Positioning

Analytics Content Tailored to your audience

This is your best friend

How you say it can make a difference

Page 34: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Building Audience Engagement

8/23/2014 34

Value Targeting Integrating Timing Listening

Building Engagement

Page 35: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Building Audience Engagement

8/23/2014 35

Value Targeting Integrating Timing Listening

Building Engagement

Page 36: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 36

How do you make meaning from

data? 82582929582582852385329572395129817351771171773523956328956267926252350000258235735723572358325328572385783258328457817387183718478174817481748172847284718274182748217481274821784217847128471824732958432986593689386938693967214136517232138728132817328137812378217382173821738217382178372183782173821783721873812372187382173821738728173821738217837218378217382178312783712837128738123825483434838418238828282828291050062842848248247166666161616151541424241354545577557557575757575757577557575849999409303939387483288128

Focusing on What’s Important

Page 37: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 37

How do you make meaning from

data?

Focusing on What’s Important

YOUR AUDIENCE WILL LOVE

THIS!

Page 38: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 38

How do you make meaning from

data? 82582929582582852385329572395129817351771171773523956328956267926252350000258235735723572358325328572385783258328457817387183718478174817481748172847284718274182748217481274821784217847128471824732958432986593689386938693967214136517232138728132817328137812378217382173821738217382178372183782173821783721873812372187382173821738728173821738217837218378217382178312783712837128738123825483434838418238828282828291050062842848248247166666161616151541424241354545577557557575757575757577557575849999409303939387483288128

Focusing on What’s Important

Page 39: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Tactics for Analyzing Data

8/23/2014 39

Filtering & Ranking Categorizing Pinpointing commonalities Searching for Anomalies Identifying User Behaviors Hypothesizing Trial & Error Cause and Effect Cross-referencing

Page 40: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 40

Imagine that these blue boxes represent your posts

Page 41: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 41

At first, you just have a

chunk of data You might be able to tell what individual posts did well, but what does that mean on a larger scale?

Page 42: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 42

Page 43: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 43

Start categorizing your posts by topic

Page 44: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 44

Page 45: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 45

Page 46: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 46

Page 47: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 47

Now you have a list that is broken down by topic

Page 48: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 48

Run the numbers for those topics

Page 49: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 49

You might see that posts about light blue squares…

Have a 2.02% Virality Industry Average = 1.50%

Page 50: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 50

And that posts about red squares…

Have a 1.33% Virality

Page 51: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 51

And that posts about green squares…

Have a 2.55% Virality

Page 52: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 52

And that posts about yellow squares…

Have a 0.89% Virality

Page 53: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Analyzing Data

8/23/2014 53

2.02% 1.33% 2.55% 0.89%

Run a comparison

Page 54: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Revise Your Content Strategy

8/23/2014 54

Give your audience more of what they love

Page 55: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Apply This Tactic Elsewhere

8/23/2014 55

If you really want strong audience engagement, do this process for all your metrics to pinpoint all your strength areas – Post timing

– Messaging, keywords, photos, videos, text

– Topics that generate more comments, likes or shares

– Topics that may have a correlation with higher follower growth

Page 56: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 56

How do you cut through all the

noise?

Focusing on What’s Important

Page 57: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

57 8/23/2014

How you say your message is just as important as the message itself…

Page 58: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

What You Say and How You Say It

8/23/2014 58

The Pull Supplemental CTA Spin Relevancy

Content is nothing without proper positioning.

Positioning

Page 59: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 59

The Pull Supplemental CTA Spin Relevancy

Positioning

Content must be positioned and worded in a way that pulls the audience in. This can be done by positioning the story as a “must read” through interesting facts, appealing words and engaging phrases. Such phrases can include: new, record-

breaking, first ever, next generation, can impact the future of, etc.

Positioning: The “Pull”

Page 60: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 60

The Pull Supplemental CTA Spin Relevancy

Positioning

In some cases, the overall theme of the story may be very interesting, but there isn’t enough pull to engage the audience. Supplemental information on the story can provide unique value, enhanced knowledge, greater initial appeal, stronger

relation to the audience, and generate excitement for the content.

Positioning: Supplemental Content

Page 61: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 61

The Pull Supplemental CTA Spin Relevancy

Positioning

How the story is approached can make a huge different on the outcome. Data analyses show that an unappealing picture or caption can turn a great topic into a disaster. The “spin” is how we approach a story and select the information that will best resonate with the audience. In many cases, this is NOT the headline, and the

headline should not be used as our headline. Sometimes the “spin” can be the inclusion of “supplemental” data and “pulling” phrases to enhance the overall message. This is how we show that the content is of value to our audience.

Positioning: What’s the “Spin”

Page 62: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 62

The Pull Supplemental CTA Spin Relevancy

Positioning

Content must be positioned in a fashion that shows relevancy to our audience. Why should they care? How does it affect them? How does it impact the technologies and topics that they are interested in? “Relevancy” can be paired with “Pulling”

phrases to show value in the content and drive engagement. This also plays a role in integrating traditional and digital efforts. Content must support and be relevant

to traditional activities such as exhibitions.

Positioning: Relevancy

Page 63: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

8/23/2014 63

The Pull Supplemental CTA Spin Relevancy

Positioning

The call-to-action is what drives our audience to engage with the content. Positive impacts have been observed from CTAs such as: What do you think? Share this to cheer her on! Like this to show your support! Although a CTA is not suitable for all posts, it is the driving factor for engagement. The content may be good enough to

make our audience stop and read, but the CTA is what causes them to engage. Analyses show a consistent relationship between CTAs and the type of behavior that CTA is driving in addition to higher engagement than posts with no CTA.

Positioning: Call-to-Action

Page 64: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

Key Takeaways

True audience engagement is better than big numbers Stimulate an emotional response from your audience Listen to the story that the data is telling Provide value to your audiences Create an experience that they can only get from you How you say your message is just as important as the message itself Integrate content, analytics and positioning Try new things and analyze the environment for ideas Test, test and test again Don’t be afraid to fail

Page 65: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

65 8/23/2014

Page 66: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

When to Contact Us

If you’re looking for insight or consultation on any digital or traditional marketing campaigns

If you need help with contests or campaigns with a social media component

If you need help with analytics, best practices or anything regarding the brand

You’d like to partner with another entity of IEEE

If you need help cross-promoting a product/service/event

66 8/23/2014

Page 68: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

68 8/23/2014

Page 69: Developing your Networking Skills · your digital presence Site review: Can review your site for branding, design, accessibility, search optimization, and content User testing & research:

QUESTIONS