MMM OYSTER

HEALTHCARE CONSULTING

A unit of Madras Medical Mission1

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“Non Profits that are willing and able to learn

from the best practices and ideas of the world of

business have tremendous potential to increase

the social value they create”

B Bradley et al, Harvard Business Review 2003

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MISSION STATEMENT

A vibrant and active society rests on the health of itscitizens.

The overriding purpose of non profit healthcareorganizations is to "do good" for the benefit of theircommunities, especially those from the lowest strata of thesociety.

Oyster Healthcare’s mission is to cultivate and nurturethe leadership, management and organizational capabilityof the non profit sector and partner in building a healthyand strong community for our future generations .

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PRIMARY GOALS

Promote the development of the Not for Profit

healthcare sector in the region.

Extend consulting and advisory services to

organizations in areas of hospitals and health

systems management

Support charitable initiatives in areas of health

and education with focus on Children from the

lowest socio economic group

Create a forum for Not for Profit organizations to

share and learn from each other

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CHALLENGES FOR THE NON PROFIT

SECTOR

High levels of competition for funding, clients

and audiences, talent, and recognition

Increased pressures from donors, government

and the public to demonstrate efficiency,

effectiveness, sustainability and accountability

Intense social needs and problems

Desire for growth leading to expansion of

programs and activities

Source: James Phills Jr, 2005, Stanford Business School

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GROWTH OF NOT FOR PROFIT HOSPITALS

IN INDIA

Hospitals

(1987)

Beds

(1987)

Hospitals &Dispensaries

(2004)

Beds

(2004)

Government

and local

4180 395062 14160 436208

Voluntary/

Non Profit

935 74498 3979 132907

Private 4488 104018 19419 147093

Source:

Directory of Hospitals in India,1988,Misra etal,2003

Data for 2004: Center for Social Medicine,JNU, M Nundy etal

Not for Profit Sector in 2004: 11% of all hospitals & dispensaries and 18% of all beds

17% of all private hospitals & dispensaries and 47% of all private beds

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PRIVATE HOSPITALS IN INDIA

84% of private hospitals < 30 beds

10% 30-100 beds

5% 100-200 beds

1% >200 beds

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Average bed size: 22 beds

Source: ICRA study-2003

CHRISTIAN HOSPITALS IN INDIA*

Average

Beds

Protestant

Hospitals

Catholic

Hospitals

Total

Hospitals

Total Beds

10 5 800 805 8050

25 27 226 253 6325

50 62 164 226 11300

100 60 66 126 12600

250 99 64 163 40700

Total 253 1320 1568 78975

Source: CMC Vellore

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* The Christian Hospitals form the largest faith based network in India

UTILIZATION OF HOSPITAL SERVICES

Oyster Healthcare

Source of

Treatment

Out Patient

( Rural)

Out Patient

(Urban)

In Patient

(Rural)

In Patient

(Urban)

Public Sector 19 19 45.3 43.1

Private Sector 81 81 54.7 56.9

Charitable

Institutions

(free care)

0 1 4 4.2

Data for 1995-96

Source: Sen et al .2002

42nd and 52nd rounds of NSSO showed low utilization of charitable institutions for outpatient

care. Charitable hospitals in India mainly offer paid services

For outpatient care in rural areas, most people access private practitioners. 9

AREAS OF CONSULTING

Strategy

Leadership

Performance Measurement

Return on Investment

Innovation

Across Value Streams

Accountability Productivity Performance

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AT THE HEART OF CARING

Heart is an acronym for:

Heath care services

Education

Advocacy

Research &

Training

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AT THE HEART OF CARINGMMM Oyster Healthcare Consulting

Mother Teresa Block, MMM Complex

Mogappair ,Chennai ,India

www.madrasmedicalmission.org

www.oysterhealthcare.org

Mobile:91 9094775494/9884065494

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