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DEVELOPING HUMAN CAPITAL FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy Dr. Philip M. Price Department of Logistics University of Alaska

Developing Human Capital FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

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Developing Human Capital FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy. Dr. Philip M. Price Department of Logistics University of Alaska. Human Capital Development: T-KASE & the Knowledge Worker. - PowerPoint PPT Presentation

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Page 1: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

DEVELOPING HUMAN CAPITAL FOR THE GLOBAL SUPPLY

CHAIN

College of Business and Public Policy

Dr. Philip M. PriceDepartment of LogisticsUniversity of Alaska

Page 2: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

We as Knowledge Workers of today’s Information Age have an individual T-KASE, which we must constantly and vigilantly develop and expand.

T = TalentsK = Knowledge A = AttitudeS = Skills E = Experience

Human Capital Development:T-KASE & the Knowledge Worker

Page 3: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Once upon a time:

DAUGHTERMARKETING

STEP-SISTERCINDERELLA

LOGISTICSDAUGHTERFINANCE

MANUFACTURING /SERVICE

SUPPORT:INVENTORY CONTROL,

WAREHOUSING

PHYSICAL DISTRIBUTI

ON: PACKAGING, TRANSPORTA

TION

STEPMOTHER CEO

PURCHASING AND SUPPLY MANAGEMEN

T EXTERNAL CUSTOMERSEXTERNAL

SUPPLIERS

EXTERNAL SHAREHOLDERS

Page 4: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Why Should All Organizations Develop Their Logistics and Supply Chain Management

Employees?Are at the core of:

• Minimizing costs of their product or services

• Maximizing their customers’ experience by exceeding their expectations

Page 5: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

I don’t know what this logistics is, but I want

some of it.Admiral Ernest J. King

Chief of United States Naval Operations1942

Page 6: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Supply chains are complex with multiple suppliers, warehouses, manufacturing facilities, distribution centers, and retailers…

Supplier 1

warehouse

Manufacturing Facility 1 (in China)

End User 1

Supplier 3

Supplier 2

Supplier 4

Supplier 5

Manufacturing Facility 2

(in Mexico)

Manufacturing Facility 3 (in Ohio)

Distribution

Center 1

Retailer 1

End User 2

End User 3

End User 4

End User 5

End User 5

warehouse

warehouse

warehouse

Distribution

Center 2

Distribution Center

3

Retailer 2

Retailer 3

Retailer 4

FLOW OF RAW MATERIALS FLOW OF FINISHED GOODS

$$$ FLOW OF FINANCES $$$

FLOW OF INFORMATION

Service Industry

Transportation Industry

Page 7: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

A MAP OF LOGISTICS MANAGEMENT PROCESSES

LOGISTICS MANAGEMENT

PURCHASING &

SUPPLY MANAGEM

ENT- BUYING- MARKET

RESEARCH

MATERIALS

MANAGEMENT

- MANUFACTURING SUPPORT

INTERNAL WAREHOU

SE MANAGEM

ENT- MATERIALS

HANDLING- INVENTORY MANAGEMENT

FINISHED GOODS

WAREHOUSE

MANAGEMENT

- PICKING- PACKAGING- ORDER PROCESSING

PHYSICAL DISTRIBUTI

ON MANAGEME

NT

TRANSPORTATION

EXTERNAL DISTRIBUT

ION CENTER

MANAGEMENT

INBOUND PROCESSES

INTERNAL PROCESSES

OUTBOUND PROCESSES

THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS

FINISHED

GOODS ISSUANCE

CUSTOMERS

MANUFACTURING

PROCESS SUPPORT

RAW MATERIALS & INPUTS INTO PRODUCTION

SUPPLIE

RS

The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances

Page 8: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

DEPARTMENTS WITHIN AN ORGANIZATION THAT FORM THE CORE

EXTERNAL SUPPLY CHAIN MANAGEMENT TEAM

MANUFACTURING ORSERVICE

DEPARTMENT

FINANCE DEPARTMENT

MARKETING DEPARTMENT

HUMAN RESOURCE MANAGEMENT DEPARTMENT

LOGISTICS DEPARTMENT

Page 9: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

COURSES AVAILABLE AT THE UNIVERSITY OF

ALASKA ANCHORAGE

Page 10: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Career Path in Logistics and Supply Chain Management

Specialist/Operator Level

Supervisory Level

Tactical Management Level

Masters in Global Supply Chain Management

Strategic Management Level

Page 11: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Supply chains are complex with multiple suppliers, warehouses, manufacturing facilities, distribution centers, and retailers…

Supplier 1

warehouse

Manufacturing Facility 1 (in China)

End User 1

Supplier 3

Supplier 2

Supplier 4

Manufacturing Facility 2

(in Mexico)

Manufacturing Facility 3 (in Ohio)

Distribution

Center 1

Retailer 1

End User 2

End User 3

End User 4

End User 5

End User 5

warehouse

warehouse

warehouse

Distribution

Center 2

Distribution Center

3

Retailer 2

Retailer 3

Retailer 4

FLOW OF RAW MATERIALS FLOW OF FINISHED GOODS

$$$ FLOW OF FINANCES $$$

FLOW OF INFORMATION

LOG A661: Supply Chain Strategic Planning

LOG A662: Supply Chain Knowledge Management

LOG A663: International Supply Chain Management

LOG A664: Supply Chain Management Leadership

LOG A665: Supply Chain Measurement

Page 12: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Undergraduate in Global Supply Chain Management

Career Path in Logistics and Supply Chain Management

Specialist/Operator Level

Supervisory Level

Tactical Management Level

Strategic Management Level

Page 13: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

A MAP OF LOGISTICS MANAGEMENT PROCESSES

LOGISTICS MANAGEMENT

PURCHASING &

SUPPLY MANAGEM

ENT- BUYING- MARKET

RESEARCH

MATERIALS

MANAGEMENT

- MANUFACTURING SUPPORT

INTERNAL WAREHOU

SE MANAGEM

ENT- MATERIALS

HANDLING- INVENTORY MANAGEMENT

FINISHED GOODS

WAREHOUSE

MANAGEMENT

- PICKING- PACKAGING- ORDER PROCESSING

PHYSICAL DISTRIBUTI

ON MANAGEME

NT

TRANSPORTATION

EXTERNAL DISTRIBUT

ION CENTER

MANAGEMENT

INBOUND PROCESSES

INTERNAL PROCESSES

OUTBOUND PROCESSES

THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS

FINISHED

GOODS ISSUANCE

CUSTOMERS

MANUFACTURING

PROCESS SUPPORT

RAW MATERIALS & INPUTS INTO PRODUCTION

SUPPLIE

RS

The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances

LOG A378: Logistics and Supply Chain Management

LOG A379: Transportation Management

LOG A 415: Purchasing Management

LOG A416: International Logistics and Transportation Management

LOG A417: Materials Management

Page 14: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Occupational Endorsement in Logistics 15 CREDITS

Undergraduate Certificate in Logistics 30 CREDITS

AAS in Logistics Operations 60 CREDITS

Career Path in Logistics and Supply Chain Management

Specialist/Operator Level

Supervisory Level

Tactical Management Level

Strategic Management Level

Page 15: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

A MAP OF LOGISTICS MANAGEMENT PROCESSES

LOGISTICS MANAGEMENT

PURCHASING &

SUPPLY MANAGEM

ENT- BUYING- MARKET

RESEARCH

MATERIALS

MANAGEMENT

- MANUFACTURING SUPPORT

INTERNAL WAREHOU

SE MANAGEM

ENT- MATERIALS

HANDLING- INVENTORY MANAGEMENT

FINISHED GOODS

WAREHOUSE

MANAGEMENT

- PICKING- PACKAGING- ORDER PROCESSING

PHYSICAL DISTRIBUTI

ON MANAGEME

NT

TRANSPORTATION

EXTERNAL DISTRIBUT

ION CENTER

MANAGEMENT

INBOUND PROCESSES

INTERNAL PROCESSES

OUTBOUND PROCESSES

THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS THE PHYSICAL FLOW OF GOODS

FINISHED

GOODS ISSUANCE

CUSTOMERS

MANUFACTURING

PROCESS SUPPORT

RAW MATERIALS & INPUTS INTO PRODUCTION

SUPPLIE

RS

The Associated Flow of Information The Associated Flow of Information The Associated Flow of Information Flow of Finances Flow of Finances Flow of Finances Flow of Finances

LGOP A110: Logistics, Information, and Customer Service Operations

LGOP A120: Warehouse Management and Inventory Control

LGOP A125: Transportation Services

LGOP A160: Purchasing and Supply Management

LGOP A235: Transport Operations Management

Page 16: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy
Page 17: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Occupational Endorsement in Logistics 15 CREDITS

Undergraduate Certificate in Logistics 30 CREDITS

AAS in Logistics Operations 60 CREDITS

Career Path in Logistics and Supply Chain Management

Specialist/Operator Level

Supervisory Level

Tactical Management Level

Strategic Management Level

Undergraduate in Global Supply Chain Management

Masters in Global Supply Chain Management

Page 18: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Experience at the Coal-Face?

Page 19: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

Developing the Human Asset from This….

Page 20: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

To This…….

Page 21: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy

If you think education is expensive,

Try the cost of ignorance…

Final Thought…

Page 22: Developing  Human  Capital  FOR THE GLOBAL SUPPLY CHAIN College of Business and Public Policy