Develop talent and build communities at scale.

NovoEd OverviewFebruary 2016

Greg Bybee

Introduction

Challenges

Solution

Impact

Agenda

Experience design and training solutions

Online training platform for pervasive learning

NovoEd develops talent through learning experiences.

Third-Parties Who Train LeadersEmployers

NovoEd powers online learning for organizations who train leaders

Professionals

Training Firms ExpertsUniversitiesCompanies

NovoEd powers online learning for the best organizations who train leaders

NovoEd enables blending modalities to support pervasive learning

Learning Communities

Corporate MOOCs

Blended Training

Programs & Learning Pathways

Introduction

Challenges

Solution

Impact

Agenda

Core skills are increasingly interpersonal

Source: David Deming, Harvard University. In “Why What You Learned in Preschool Is Crucial at Work.” ˆNew York Times. 16 Oct 2015. Online.

CHANGING BEHAVIORS BASED

ON AWARENESS OF SELF AND

OTHERS

1. KNOWING - Theories and best practices

2. BEING - Awareness of self and others

3. DOING - Iterating to change behaviors

Developing these skills requires behavior change

But this training is costly and cannot scale.

Airfare – Average of $800 per person

Hotel – 3 nights @ $200 per night $600

Catered Meals – 3 days @ $150 per day = $450

Labor – $500 per day (assuming $125k/yr) = $1,500

Transportation – $200 per person across 3 days

Group Activity – $300 per person

Room Rental of $2500 per day x 3 = $7500

Total Investment before a facilitator = $103,750

Facilitator = $15,000 per day x 3 = $45,000

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Total Cost Per Person: $5,800

Source: Altman, Ian (2014) How Much Does Sales Training Cost? Forbes. Online. http://forbes.com/sites/ianaltman/2014/12/01/how-much-does-sales-training-cost/

Online learning promised a solution...

...But didn’t deliver

Introduction

Challenges

Solution

Impact

Agenda

Online learning

should feel like this.

Our solution brings the best of in-person training online, making it possible

to teach interpersonal and interdisciplinary skills at scale.

NovoEd is built on four principles

Intuitive, Modern User Experience

Activity and Experience Orientation

Pervasive and Social Learning

Learning Analytics and Insights

Social learning is much more than just discussions!

Communities with felt accountability

Peer-to-peer feedback and coaching

Collaboration on work-related projects

Discussions with forums and messaging

User generated content sharing with discovery

Rao & Sutton (2013) suggest felt accountability drives intrinsic motivation and engagement

Sutton and Rao discuss NovoEd and the value of felt accountability

in Scaling Up Excellence.

"[NovoEd] built in numerous clever and easy-to-use social features to create a peer-

powered network that would link, organize, evaluate, and mentor students."

Huggy Rao Robert Sutton

Source: Rao & Sutton. Scaling Up Excellence: Getting to More Without Settling for Less. Crown Business: February 2014. http://www.amazon.com//dp/0385347022.

NovoEd drives 16x higher engagement

Com

plet

ion

Rat

e

21%

2%

44%

293

Individual with Discussions

Teams Teams with Feedback

Chuck Eesley, Stanford Professor, conducted this research in 2014 based on data from Technology Entrepreneurship (12/13) with 26,248 students.

50%

Figure 1. Completion Rate By Social Model

Introduction

Challenges

Solution

Impact

Agenda

Make training your competitive advantage and drive business impact.

Stay agile with fast web authoring and delivery

Track learning with robust analytics

Scale to reach the entire organization.

Drive impact with pervasive learning.

Employees are more engaged when they learn together NPS

50-50

0

95%+ User Satisfaction

60+ Net Promoter Score

Source: Survey of NovoEd learners.

Our approach has been proven across a variety of content areas and delivery models

Program ComcastExploring Leadership

Stanford GSBLEAD Certificate

The Ariel GroupStorytelling for Change

Learning Goal Course for individual contributors to identify leadership opportunities in the workplace

First-ever online only Stanford certificate program, focused on corporate innovation

Techniques to become a better public speaker with the ability to tell powerful stories to inspire action

Key Results 300 Learners95% completion rate

xx Learners98% weekly engagement

9,000 Learners90% would recommend

Note: We’ve removed logos and confidential details due to our commitment to customer privacy.

gained experience in applied leadership

87%

Case Study: Comcast custom program builds a new generation of leaders

Goal: Develop next generation of leaders starting with individual contributors

Context Results and Impact

“I used what I learned in this class to close the biggest deal

my division has ever had..”

“We found a great partner and a great platform with NovoEd.”Success Metrics:

Track total hours of training delivered, move from 15% to 40% online

Context: Comcast is a $140 billion global media & telecom company; >136,000 employees

97%recommends to a colleague

cost savings over in-person training

85%

Note: We’ve removed any confidential details due to our commitment to customer privacy.

ParticipantSales Manager, Western Division

Eric VanDerSluisSenior Director, Talent Management

This drives real business impact.

My job was to convince the client by demonstrating our expertise, value, customer service and dedication to their business. I used many of the techniques described in the leadership course. In a meeting like that one, I needed to combine persuasion and leadership tactics.

That first meeting was a success and I have since been back for follow-up discussions. I have been told to expect the signed contract this week. If they sign a contract, could be our department’s largest piece of business.

MattComcastParticipant in “Exploring Leadership” on NovoEd

“

”

Case Study: Global Teams to increase community and knowledge sharing at ING

Goal 1: Create standardized view of financial markets and ING process

Context Course Design and Methodology

Context: Restructuring across new locations to led to loss of local expertise and community

Goal 2: Create a stronger sense of community within ING

Operations employees join teams and share assignments across the world: NYC, Brussels, Amsterdam, Bratislava, Singapore, Manila

Sample TeamAssignments:

Financial Product Presentation

Org-wide Scavenger Hunt

Note: We’ve removed any confidential details due to our commitment to customer privacy.

Learn Together.

http://novoed.com

Please feel free to contact us!

Greg BybeeVP, Learning Products & MarketingNovoEd, Inc.

greg@novoed.com

@gregbybeehttp://linkedin.com/in/gregbybee