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Introduction to Human

Resource Management

1-1Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

1

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Learning Objectives

1. Explain what human resourcemanagement is and how it relates to themanagement process.

2. Show with examples why humanresource management is important to allmanagers.

3. Illustrate the human resourcesresponsibilities of line and staff (HR)managers.

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Explaining what human

resource (HR) managementis and how it relates to the

management process.

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What is human resource (HR)

management and why is itimportant?

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The Management Process

Planning

Organizing

Staffing

Leading

Controlling

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Review

Part of total management process

Focus on staffing processes

oJob analysesoRecruiting

oCompensation

oPerformance

oCompliance issues, etc.

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Human Resource (HR)

Responsibilities of Line

And Staff Managers

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Line and Staff Managers

Line authoritygives you the right

to issue orders Staff authoritygives you the rightto advise others in

the organization

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Human Resource Duties

Job placement

Orientation & Training Performance

Cooperation

Labor costs

Development

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Line Managers

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Human Resource Duties

Staff Managers

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Line function inside of

HR department Coordination

Assist and advise

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Review

Profits and performance

HR is a line function within HR

department HR is a staff function to support line

management

Right person, right job

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Important Trends in Human

Resource Management

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Trends in Human Resource

Management

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Globalization

Competition

Deregulation Increased indebtedness

Technological innovation

More high-tech & service jobs

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Trends in Human Resource

Management

More knowledge work

Aging workforce

Economic downturn De-leveraging

Deregulation slowdown

Slower economic growth

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Globalization

Firms extend sales, ownership, and

manufacturing to other countries

Sales expansion Lower labor costs

Forming partnerships

Offshoring

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Indebtedness and

Deregulation Stock brokering by banks

Lending practices No money down

Spending > Income

Balance of payments Treasury bonds

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Technological Trends

Smart phones

Tablet computers Facebook

Job seeking

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Trends in the Nature of

Work High-tech jobs

Service jobs Knowledge work

and human

capital

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Workforce and

Demographic Trends

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Demographic Trends

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Table 1 -1 Demographic Groups as a Percentof the Workforce, 1998 - 2018

Age, race , ethnicity 1998 2008 2018

Age: 16 24 14.9% 15.3 12.7

25 54 71.7 67.7 63.5

55+ 12.4 18.1 23.9

White, non-Hispanic 83.8 81.4 79.4

Black 11.6 11.5 12.1

Asian 4.6 4.7 5.6

Hispanic origin 10.4 14.3 17.6

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Generation Y Workers

Considered to be high-performance

and high-maintenance

Fair and direct supervisors Creative challenges

Day 1 impact

Small goals

Faster and better workers

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Retirees, Nontraditional

Workers, Workers from Abroad

Bringing retirees back

Multiple jobs

Contingent workers

Alternative work arrangements Workers from abroad

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Economic Challenges and

Trends

GNP growth boom 2001 2008

Falling off a cliff

Debt accumulation

Worthless loans Economy tanks

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Evidence-based Human

Resource Management

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Review

Globalization

Indebtedness and deregulation Technology

Trends in the nature of work

Economic challenges and trends

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The New Human Resource

Managers

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The New

HumanResource

Managers

TransactionalServices

TalentManagementCompetencies

Bigpicture

EthicsEmployeeEngagement

Performance,

results,evidence-

based practice

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Review Talent management

Ethics

Employee engagement Measurement

Evidence-based management

Value New competencies

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Plan of the Book

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Plan of the Book

Practical tools

HR as a profit center

Strategic context

Evidence-based HR

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Review

The HR process

Importance HR responsibilities

Trends

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