Desktop SummaryJim Rodgers of J.O. Rodgers & Associates, Inc.

Terri Kruzan of Culture Consulting

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Key Questions What is culture and what has it got to do with

Talent Management?

What is Talent Management?

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

Talent Management

..the business strategy, procedures, and tools that guarantees that an organization has the right people in the right positions at the right time.

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When Understanding Culture Helps

Bringing Them In

Helping Them Win

Helping Them Grow

Letting Them Go

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

Purveyors of CultureDeal & Kennedy

Rites & rituals. Heroes & heroines. Storytellers. Priests & priestesses. Gossips, whisperers,

and spies. Cabals.

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“Unwritten Rules”examples

Don’t rock the boat.

Wait your turn – pay your dues.

Never challenge the boss publicly.

Avoid self-promotion.

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization’s makeup and success – along with vision, strategy, marketing, financials, and the like… I came to see in my time at IBM that culture isn’t just one aspect of the game – it is the game.  

Lou GerstnerWho Says Elephants Can’t Dance?

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Why Talent Management

“New goals-wrong people.

Lack of engagement. Turnover affecting

costs and continuity. Growth

8© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

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When Ignorance of Culture Hurts Top Talent –Bad Fit

Poor Talent – Working the System

Lost Talent – What Went Wrong?

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

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CultureScan™... Explains why we act

the way we do. Founders & history are

key. Requires

socialization. Establishes

expectations. Organizational

personality Operates subconsciously.

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

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Culture is

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

A system of shared beliefs, values,

attitudes, meanings, and traditions

that defines a group

and influences

behavior.

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Behaviors& Practices

Assumptions/Roots

Culture Comparison

Values

*The American Institute for Managing Diversity

Dimensions of Culture

Strategic Identifies sources of

competitive advantage Governance Drives internal management structure and how decisions

are made

Operational Guides employees in how to act in day-to-day activities

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Family Culture Example*

Newcomers not easily accepted

Please the boss

Hire people like us

Reward seniority

Good benefits

Behaviors & Practices

Values

Assumptions/Roots

Top down decision-making, assimilation, take care of people

We are a Family (Governance)

*The American Institute for Managing Diversity

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Three Key Points1. When Hiring –Tell the Truth.

2. When culture raises its head – Talk about it.

3. When there is a poor match –address it.

Culture is not a good thing or a bad thing – it’s just the thing. Get used to it. Understand it. Use it.

The Diversity Coach™

© 2008 Culture Consulting, Inc & J.O. Rodgers & Ass. Inc

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Presenters

Terri Kruzan and her Atlanta-based company, Culture Consulting are recognized experts in supporting internal & external consultants and their clients in aligning the culture of organizations to gain a source of competitive advantage.

James O. Rodgers, CMC , MBA is President and Principal Consultant of a management consulting firm that specializes in diversity management . He is an author, speaker, thought leader, diversity management expert, master facilitator and Certified Management Consultant. Jim is the author of the groundbreaking book, Managing Differently: Getting 100% From 100% of Your People, 100% of the Time. He is highly regarded as an extraordinary speaker and management consultant. He has become the leading advocate for using the principles of diversity management as a strategy to improve overall performance. www.thediversitycoach.com

770.482.9452

Our unique expertise is in helping leaders develop concrete skills and the knowledge necessary to manage workplace culture to improve employee morale and implement business strategies. Ms Kruzan is the humorous voice behind the blog Leading-Workplace-Change. A finalist in the Stevie® Awards for Women in Business.www.cultureconsult.comwww.cultureconsult.com/leading-workplace-change/

404.373.7350