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Maryland Legal Aid
• Only LSC funded organization in Maryland• Statewide program serving Baltimore City and all 23 counties
• 150 Attorneys• 65 Paralegals• 40 Support Staff• 45 Other• 300 total users • 150 in Baltimore City and 150 in county offices
Maryland Legal Aid
• 100% Virtualized Datacenters in Two Locations
• Developing a Private/Hybrid Cloud
• Completed First Phase of Virtual Desktops
• Using Virtualized Applications
Session Overview
• Desktops Discussion
• What is a Virtual Desktops Infrastructure (VDI)
• Role of Virtualization
• Components of VDI
• Using VDI
Review of the DesktopMainframe – Mini Systems - terminal end points
PC RevolutionPersonal ComputingPersonal Power
The Challenges
Provide all client information to our employeesProvide up to date information to our clientsPerform intake from anywhere
Reduce time maintaining desktopsProvide quick application updatesFlexibility to react quicklyRemote Access – Offices – Court HouseWork from home solutionsNon-Window users (MAC – Linux- iPad)High staff turnoverProtect client data
What if Disaster Strikes?
What is a Virtual Desktop
Virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system within a virtual machine (VM) running on a centralized server.
-TechTarget-
What is -
•Virtualization
•Virtual Machine
Client Database
Client Applications
Anti-Virus Server
Active Directory
ETC...
Physical Data Center
• Active Directory• E-Mail• Client Management DB• Client Management App• Finance• Donor Tracking• Anti-Virus Server• Intranet• Bankruptcy• Network Printer• Public Files• User files
Before Virtualization
• Active Directory• E-Mail• Client Management DB• Client Management App• Finance• Donor Tracking• Anti-Virus Server• Intranet• Bankruptcy• Network Printer• Public Files• User files
Virtualization
• Active Directory• E-Mail• Client Management DB• Client Management App• Finance• Donor Tracking• Anti-Virus Server• Intranet• Bankruptcy• Network Printer• Public Files• User files• Help Desk• Blackberry Server• Printer Monitoring• Network Monitoring• OCR server• Client Management Test DB• Client Management Test App• Router Recovery Server• New Intranet• New Bankruptcy• Sharepoint & over 20 more
Virtualization
After Virtualization
Previous Datacenter Virtualization Experience
• 25 Employees • 6 Servers• $3000 Budget
• Free version for 100% virtualization
• Virtualized servers provided all reporting for state agencies
• Created Virtual Desktop solution
• Approach and Procedures will scale to any size environment
Difference Between Virtual Servers And Virtual Desktops
Servers – DatacenterDesktops – Personal
Multiple applications on each desktop
How Maryland Legal Aid is using VDIUser Desktops
IT Desktops
Access from Courthouse Owned Workstation
Access from Courthouse with Netbooks and Broadband cards
BYOC
Access from Home
Application Virtualization
VNC Server• Virtualized and push it to workstations• Start to finish - less than 3 hours
•Reduced travel to county offices by 90%
How we are Building the Virtual Desktop
OS & Installed Apps
Persona (User stuff)
Data files (Docs)
Virtualized Apps
OS
My Contact InformationChuck Mills
Questions?
Thank you to everyone who attended this session!