Designing & Developing Virtual Classroom Training The On-Line Learning Mastery Series

Designing & Developing Virtual Classroom Training

The On-Line Learning Mastery Series

Welcome

"Through many years of active public life and through observing many kinds of people, I have found that the strongest, most competent and reliable man is the one who is first to admit his own inadequacy."

J. Edgar Hoover

“I admit, I am inadequate.”

Greg Daviswww.findaspeech.com

Welcome

A Desperate Attempt at an Icebreaker

Welcome


Welcome


Welcome

Using your laser pointer please tell us where you are working from today.

Welcome

Please raise your to volunteer.

1

Welcome

Icebreakers

An activity used as a warm up. It’s useful to create a risk-free atmosphere and to gain the learner’s’ confidence.

– What are some of your favorite Icebreakers?

– How can they be used in virtual classroom training?

This is the type of “thinking” we will use throughout today’s session.

Introduction

Course Objectives

At the end of this session you will be able to:

– Identify the anatomy of a Virtual Classroom

– Describe the tools in most Virtual Classrooms to design robust interactivity

– Transfer ILT design skills to Virtual Classroom Training (VCT)

– Create Facilitator Guides and materials clearly and easily for VCT

– Share Best-practices and experiences

The duration of this course is approximately 2.5 hours

This course focuses on the design and development of Virtual Classroom Training (VCT) to all agencies who create VCT courses. We will demonstrate this capability through Elluminate Live, however the content is system agnostic.

Introduction

Agenda

1. Why use virtual classrooms?2. The anatomy of a virtual class3. Transferring Instructor-led Training (ILT) design skills to VCT4. Designing robust interactivity5. Developing VCT Materials6. Look at best Practices

Have you ever designed a course for a Virtual Classroom before?

Give me a or an .

Tell Me

Why Use VCT?

Why bother changing from ILT?

– Makes training more accessible– Delivers engaging, interactive presentations– Organizes breakout sessions– Receives instant feedback– Testing– Cost savings: VCT is 80% less– Impact: Learners interact with experts– Global Accessibility– Location, location, location– Learning JIT– Automated Administration

Expectations

What this session is and isn’t:

– Not a technical Elluminate Live session– Not a functional Elluminate Live session– Is focused on Virtual Classroom capabilities– Is focused on Designing in the virtual classroom environment– Is focused on Developing materials to be used in any VC tool.

Elluminate Live Guides

The Anatomy of a

Virtual Classroom

Anatomy of a VCT

In order for a Virtual Classroom to be successful, there are several entities that must be in place:

Transferring ILT Design

Skills to VCT

ILT to VCTClassroom Design Skills

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1 Front-end Analysis

2 Time Management

3 Basic Writing

4 Creating Performance Objectives

5 Write pre-and post assessments

6 Create 4-level evaluations

7 Adult Learning Theory

8 Basic Computer

9 Creative Learner Exercises

10 Strong Communication

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ILT to VCTILT Skills

1 Front-end Analysis

2 Time Management

3 Basic Writing

4 Creating Performance Objectives

5 Write pre-and post assessments

6 Create 4-level evaluations

7 Adult Learning Theory

8 Basic Computer

9 Creative Learner Exercises

10 Strong Communication

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1 Knowledge of distance learning

2 Learner Engagement

3 Nuances of Online Learning Behavior

4 Design Storyboards

5 Basic Knowledge of Multimedia

6 Online Facilitation

7 Online Classroom Management

8 Virtual Classroom Capabilities

9 Understanding of the Web as an instructional medium

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VCT Skills

ILT to VCT

eLearning Hierarchy

eLearning Hierarchy

ILT to VCT

ADDIE ISD Model

Raise your if you are familiar with ADDIE.

ADDIE.jpg

A Question of Timing

• How long should a VCT experience last?– 1 to 3 hours max– Build in Breaks for classes over 90 minutes– Spread large classes over several days– Blend your solutions appropriately

• How often should interactivity occur?– 3-5 minutes

Motivating Online Learners

ILT to VCT

VCT Design Template

ILT to VCT

VCT Design requires disciplined design principles equivalent

to ILT.

Yes, I agree

No, I do not agree

Polling Question

ILT to VCT

Which is NOT included in the ADDIE instructional design model?

Polling Question

Design

Implementation

Distribution

Analyze

ILT to VCT

The difference between a class and a course is:

Polling Question

Length of the event

They are synonymous

A class has a specific time to attend

A course is designed to be taught

Both C & D are correct

Summary

– ILT Design Skills will transfer to VCT– It’s about Design not Technology– Additional skills are required, but easy to attain– ADDIE Model applies– It will take practice– Engagement is key– A bad design is a bad design– Classes should be no longer than 2.5 hours– Add breaks

Motivating Online Learners

ILT to VCT

Robust Interactivity

Know ALL of Your Classroom Capabilities


InteractivityPresenting Information

– VOIP (Vocally)

– Documents & Presentations PPT, WORD, PDF, etc.

– White Boards

– Application Sharing

– Web Browser/Content Sharing

– Non VCT tools i.e., pre-workshop assignment via email, etc.

– Passing Presentation Rights

– Chat Function

– Asking & Receiving Feedback

– Panel Discussions

– Testing & Polling

– Breakout Sessions


Presenting Information

Documents & Presentations

– One or more documents on your computer

– Share anything that prints

– No application needed

– Transition & Animation apply to PowerPoint



Whiteboards

– Shared with all attendees

– Get creative

• Brainstorming

• Idea generation

• Ice Breaker

• Flip Chart

– Annotate, copy, save, paste and print



Application Sharing

– No need to run Application locally

– Includes animation effects

– Demonstrate & teach software applications

– Edit documents

– Give control over to learner



Web Browser & Content

– View same web pages you access

– Experience your interactions

– Internet, Intranet or local desktop

– Annotate

One of the documents that can be shared is an email.

I agree

I don’t agree

Polling Question


Which of the following can not be presented in a virtual classroom

content viewer?

Polling Question


Excel spreadsheet

Photoshop graphic file

WAV audio file

Adobe PDF file


Interactivity

Chat

– Send & Receive Messages

– Appears in Chat Message Box

– Presenter sets Chat privileges

– Useful to distribute info to everyone

– Allows participants to “say hello”


Interactivity

Asking & Receiving Feedback

– Pose a question at any time

– Verbally or through Chat

– Allows for feedback

– Hand Raising, Yes/No, Too Fast or Slow


Interactivity

Testing & Polling

– Multiple choice

– Multiple-multiple choice

– Yes/No

– True/False

– Prepare questions in advance

– View, share and track results

The Chat function allows:

Polling Question


A Learner to communicate with the Presenter

A Presenter to communicate with the Learner

A Learner to communicate with other Learners

All are correct

The Polling function allows you to create a survey

I agree

I do not agree

Polling Question



Interactivity

Example


Interactivity

Example


Interactivity

Example


Interactivity

Example


Interactivity

Example


Interactivity

Example


Practical Application

Exercise #1

1. Select one of the 4 objectives

2. How you would construct an exercise for instructor-led training.

3. Now what you would do to make this exercise interactive in VCT?

4. You have 7.5 minutes to complete

5. Begin now

Bhavna is designing several different courses. She needs to write exercises for each of the following objectives.

1. To define 10 legal terms2. To Identify 4 roles (people) in a project team3. To list fears when speaking in public4. To choose what not to do when dealing with difficult customers


What do people remember?

People Remember

Summary

– Get to know your VCT tool’s capabilities well

– Stretch your imagination– Make sure all interaction has value– Do nothing gratuitous– Ask yourself, “How would I do it in ILT?”

Translate it to VCT– Remember “A bad design is a bad design.”

1. Synchronous Exercises from Scratch2. Character Simulations


Developing VCT Materials

Developing VCT MaterialsMaterials developed for ILT include:

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1 Leader’s Guide

2 Participant Workbook

3 Handouts

4 Flip chart

5 Blackboard

6 VCR/Film

7 Markers, pens, highlighters

8 Computer

9 Testing

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144

1 Leader’s Guide

2 Participant Workbook

3 Handouts

4 Flip chart

5 Blackboard

6 VCR/Film

7 Markers, pens, highlighters

8 Computer

9 Testing

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Developing VCT MaterialsILT Classroom Materials:

1 PowerPoint Notes Section

2 Word Doc

3 Adobe PDF

4 Whiteboard

5 Whiteboard

6 Pre-work DVD/VHS

7 Annotation Tools

8 Application Sharing

9 Polling Questions

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145

VCT Classroom Materials:

Recommendations

PowerPoint

– Create a template

– Use light background colors

– Test your presentation in your VCT tool

– Use full screen when necessary

– Different PPT for each session

– Use graphics appropriately

– Use animation

– Embed Leader’s guide into notes section


– A Picture paints a thousand words…

• www.flickr.com

• Let participants know what you look like

– Handout supporting materials in .DOC, PDF, PPT

– Create subdirectory for all course files and store/ZIP

– Create back-up copies of everything

– Don’t skip alpha/beta tests

Recommendations

Handouts


Miscellaneous

Using Pictures


Which is NOT considered Virtual Classroom Material?

Polling Question

A Presentation

A Shared Application

Polling Questions

Handouts

Summary

– Use your desktop tools– Use templates– Test presentations in VCT tool– Practice– Alpha/beta test– Naming conventions– Subdirectory with all materials– Back-up


Best Practices

Best Practices


Exercise #2

1. Work through the exercise

2. Raise your hand when completed

3. Then, use the chat function to give us a 2-word description of your experience

4. Be prepared to volunteer, to speak

5. You have 3 minutes to complete

6. Begin now

Think of Virtual Classes you either attended, read about, designed or conducted. Write down:

1. What worked? Why?2. What didn’t work, Why?3. What tips would you suggest?

Best Practices

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What did you learn?

Raise your to tell us your story and what you learned. 6

Additionally

What have I learned?

Best Practices

– Position Learner as ally– Don’t be afraid of pre-work - Lecture ahead of time if

possible. Use online time for collaboration– Certify trainers through X# hours as student– Avoid: Death by PowerPoint– Build in collaboration & interactivity– Use experts wherever you can– Interaction every 3-5 minutes– Don’t forget what you already know:

• You need ice-breakers• You need variety• Backup’s for PowerPoint (in case of lost connection)• Call on people

24 Hours in the Life of a Synchronous Learner

Assignment


Exercise #3, Homework

1. Take my presentation, Writing Objectives and write a 15 minute lesson

2. Make it interactive by involving the learner

3. Create at least 1 exercise and 2 polling questions

4. Insert the Leader’s Guide in the notes section of PowerPoint

5. Email me ([email protected]) within 2 weeks from today

You will write a training lesson called, Writing Objectives within the next two weeks. After which you send to me for review:

Setting Objectives

mailto:[email protected]

Assignment

I understand the Setting Objectives assignment.

I will dedicate time to complete the assignment.

I will share my work with a colleague to solicit feedback

I will email my final work to [email protected]

Polling Question

Do you agree?

I agree

I do not agree

Course Summary

Summary

Course Objectives

You should now be able to:

– Identify the anatomy of a Virtual Classroom– Describe the tools in most Virtual Classrooms to design robust

interactivity– Transfer ILT design skills to VCT– Create Facilitator Guides and materials clearly and easily for VCT– Share Best-practices and experiences

Thank You!

This concludes our session.

Please take a moment to complete a short survey to:

– Let LINGOs know your opinion on this course– Give us an opportunity to improve the course– Let us hear your ideas– Allow us to learn more about what you need and expect

– Completing the survey is greatly appreciated.– [email protected]

The On-Line Learning Mastery Series

Short Break